Jeep Wrangler Complaints (2018)

1,827 consumer complaints on file.

#11394491February 3, 2021
STEERING
LOSE OF STABLE STEERING WHEN ROAD IRREGULARITY IS PASTED OVER AT ANY SPEED ABOVE 50 MPH. HAVING TO COMPLETELY STOP VEHICLE TO RECOVER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390793January 30, 2021
ELECTRICAL SYSTEM
I KEEP HAVING PROBLEMS WITH MY 2018 JEEP WRANGLER AND MY CHECK ENGINE LIGHT CAME ON THEN WENT AWAY SO TODAY 30JAN2021 I CHECKED MY SYSTEM WITH A OBD SCANNER AND IT POPPED UP THE CODE U0140 LOST COMMUNICATION WITH THE BODY CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390637January 29, 2021
STEERING
JEEP WRANGLER JL UNLIMITED SPORT S WITH DEATH WOBBLE HAD STEERING STABILIZER ADDED UNDER RECALL TO FIX THE ISSUE. AFTER 30000 MILES THE DEATH WOBBLE HAS RETURNED UNDER 45 DEGREES FAHRENHEIT AFTER HITTING A POTHOLE, TRAIN TRACKS, OR OTHER OBJECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390722January 29, 2021
STEERING, SUSPENSION
2018 JEEP ONLY HAS 25,000 MILES AND VIBRATES VIOLENTLY WHEN YOU HIT A BUMP DRIVING OVER 50 - 60 MPH. HARD TO CONTROL. THIS HAPPENS ON THE HIGHWAY AND ON STREETS WHERE SPEED PERMITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389769January 25, 2021
STEERING
THE POWER STEERING WILL LOCK UP AT HIGHWAY SPEEDS USUALLY OVER 30 MPH AND WILL COME BACK ON WHEN THE SPEED GOES BELOW 30MPH. THIS IS A MAJOR SAFETY ISSUE AS IT IS VERY DIFFICULT TO TURN WHEN THE POWER STEERING GOES OUT. ALSO, WHEN IT RANDOMLY COMES BACK ON THE VEHICLE WILL OVERCORRECT DUE TO THE POWER STEERING COMING BACK ON. I HAVE TAKEN IT IN TO TWO DEALERSHIPS AND THEY HAVE YET TO FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389886January 25, 2021
UNKNOWN OR OTHER
I HAVE A 2018 JEEP WRANGLER UNLIMITED SPORT AND A COUPLE MONTHS AGO I HAD AN ERROR MESSAGE POP UP SAYING SERVICE SHIFTER NOT EVEN A WEEK LATER MY JEEP STARTED FLASHING LIGHTS INSIDE AS WELL AS THE ENGINE START STOP WARNING CAME UP AND THE CHECK ENGINE LIGHT CAME ON. EVERYTHING THEN WENT AWAY FOR A LITTLE BIT AND THEN IT STARTED TO COME BACK BUT NOW THE CHECK ENGINE LIGHT IS ON AND IS STAYING ON THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389893January 25, 2021
STEERING
MY JEEP STEERING IS LOCKING WHEN I TURN LEFT OR SLIGHTLY TAKE A LEFT CURVE ON THE HIGHWAY, ALMOST CAUSE ME TO CRASH ON A BRIDGE, STEERING LOOKS AND ALL OF A SUDDEN IT COMES BACK WHEN YOU TURN HARDER, TOOK IT TO THE DEALER TODAY AND THEY 'COULDN'T MAKE IT DO THAT' OF COURSE AROUND THE PARKING LOT FOR 5 MINUTES ISN'T GOING TO DO IT, NOW THEY WANT ME TO PAY A DIAGNOSTIC AND DRIVE BACK HOME,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389536January 23, 2021
STEERING, SUSPENSION
DEATH WOBBLE OCCURS AT SPEEDS AROUND 60 MPH, TRIGGERED BY SMALL BUMPS ON THE ROAD. EXTREME SHAKING OCCURS ON THE STEERING OF THE VEHICLE. THE WOBBLING, WHEN IT IS TRIGGERED, CONTINUES EVEN IF THE ROAD IS SMOOTH AFTER THE BUMPS. THE WOBBLING IS NOT A VERTICAL VIBRATION FROM THE ROAD, IT IS A LEFT-RIGHT VIBRATION ON THE STEERING, WHICH THEN CAUSES VIOLENT SHAKING OF THE WHOLE VEHICLE. THIS HAPPENS IN HIGHWAYS AT REGULAR CRUISING SPEEDS 60 MPH ON STRAIGHT ROAD SEGMENTS, TYPICALLY AFTER GOING THROUGH A SMALL PATCH OF IRREGULAR (LITTLE BUMPY) ROAD, LIKE A BRIDGE OR AN OVERPASS ON THE HIGHWAY. I HAVE HAD ABOUT 5 VISITS TO THE DEALER IN JEEP-CHRYSLER OF MORGANTOWN, WV AND THEY CLAIM THAT SINCE THEY CANNOT REPLICATE THE CONDITION, THERE IS NOTHING THEY CAN DO. BUT THIS IS A RECURRING PROBLEM SINCE THE CAR WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388493January 16, 2021
ELECTRICAL SYSTEM, POWER TRAIN
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387566January 11, 2021
POWER TRAIN
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT WHO OWNED 2018 JEEP WRANGLER. THE CONTACT STATED AFTER THE CLIENT PURCHASED THE VEHICLE AND DROVE OFF THE LOT, WHEN HE SAW SMOKE EXITING THE HOOD. THE CLIENT WAS ABLE TO PARK SAFELY ON THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CLIENT ALSO STATED HE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND POLICE FILED A REPORT. THE VEHICLE WAS NOT DRIVABLE AND WAS DEEMED TOTAL LOSS FROM THE INSURANCE COMPANY. THE CLIENT DID NOT HAVE ANY INJURIES. THE CLIENT INFORMED THE DEALER REGARDING TO THE FAILURE. THE CONTACT STATED UPON INVESTIGATION, THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 20V124000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,033.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11387277January 9, 2021
STEERING, SUSPENSION, WHEELS
FRONT END WOBBLE OCCURS AT HIGHWAY SPEEDS (55-65)MPH DURING LANE CHANGES OR HITTING BUMPS IN THE ROAD. THIS GIVES A FEELING OF STEERING WILL CAUSE KEEP TO GO OUT OF CONTROL. SEVERE BRAKING IS ONLY REMEDY RIGHT NOW. IT CAN CAUSE ACCIDENT AT HIGHWAY SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387148January 8, 2021
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS HIGH SPEEDS, THE VEHICLE WOBBLED UNCONTROLLABLY WITHOUT WARNING AFTER GOING OVER A BUMP IN THE ROADWAY. THE CONTACT TOOK THE VEHICLE TO GLENDALE DODGE CHRYSLER JEEP (900 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS ACKNOWLEDGED THAT THE DEALER WAS FAMILIAR WITH THE DEATH WOBBLE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER ALSO STATED THAT THE FAILURE WAS FAMILIAR AND THAT ENGINEERS WERE WORKING ON A REMEDY TO REPLACE THE POWER STEERING GEAR BOX. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387065January 7, 2021
STEERING, SUSPENSION
VEHICLE LOOSES STEERING CONTROL WHEN ENCOUNTERING SMALL BUMPS AT MEDIUM SPEEDS. VEHICLE HAS BEEN "FIXED" BY AUTHORIZED DEALERSHIP UNDER FCA WARRANTY, AND CRITICAL SAFETY DEFECT CONTINUES. DRIVER LOSES ABILITY TO CONTROL AND STEER THE VEHICLE WHEN THIS HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386872January 6, 2021
STEERING
ON HUNDREDS OF OCCASIONS THE LAST THREE YEARS OF OWNERSHIP, I HAVE HAD SERIOUS STEERING PROBLEMS WITH DEATH WOBBLE, STEERING WANDER, AND LOCKED-UP STEERING. DEALERS HAVE PERFORMED WARRANTY WORK ON THE TRACK BAR AND STEERING STABILIZER IN THE PAST. HOWEVER, THESE REMEDIES HAVE NOT CORRECTED MY ISSUES. JEEP HAS ANNOUNCED A SERVICE BULLETIN OF THE STEERING BOX, BUT HAS NOT ISSUED A RECALL FOR THE PART. I'M PERSUADED THAT THIS PART IS RESPONSIBLE FOR HUNDREDS OF COUNTS OF THIS ISSUE. THE PART HAS BEEN SILENTLY USED IN NEWER PRODUCTION JEEPS, BUT FOR THOSE OF US THAT HAVE THE FIRST MODEL YEAR (AND OVER BASIC WARRANTY MILEAGE) ARE LEFT WITH THIS BURDEN. I PERSISTENTLY HAVE LOCKED-UP STEERING, MORE OFTEN PRONE IN A COLDER CLIMATE, AND HAVE HAD HUNDREDS OF NEAR-DEATH EXPERIENCES FROM THIS ISSUE. THE STEERING WHEEL IS DIFFICULT TO TURN AND AT HIGHWAY SPEEDS THE VEHICLE IS UNABLE TO BE TURNED. WITH ENOUGH FORCE AND SIGNIFICANT BRAKING I AM ABLE TO FREE THE STEERING FROM CENTER INTO THE DIRECTION OF TRAVEL. MANY TIMES THE VEHICLE PERFORMS AN OVER CORRECTION AFTER BECOMING UNSTUCK. I PERSONALLY FEEL DEATHLY AFRAID OF MY JEEP AND HAVE RECENTLY CANCELLED UPCOMING TRIPS INTO COLORADO'S MOUNTAINS BECAUSE I HAVE HAD EXPERIENCES ON THE MOUNTAIN PASSES THIS WINTER THAT HAVE BEEN TOO TERRIFYING. I'M READY TO SELL MY JEEP, BUT KNOWING OF ITS PROBLEM, I'D BE DEVASTATED TO FIND OUT MY VEHICLE KILLED THE NEXT OWNER. IT'S ABSURD THAT MYSELF AND MUCH OF THE JEEP WRANGLER COMMUNITY HAVE HAD TO RELY SOLELY ON THE AFTERMARKET INDUSTRY TO REPLACE STOCK COMPONENTS IN ORDER TO FEEL COMFORTABLE OPERATING OUR VEHICLES - JEEP SHOULD BE FULLY RESPONSIBLE FOR THEIR FAILED ENGINEERING. FOR CONTEXT, I HAVE UPGRADED THE TRACK BAR, DRAG LINK, TIE ROD AND OTHERS TO INDUSTRY-BEST COMPONENTS IN AN ATTEMPT TO ADDRESS THESE ISSUES AFTER JEEP'S WARRANTY REPLACEMENTS COULDN'T. JEEP MUST FIX THESE STEERING ISSUES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386066January 2, 2021
STEERING
THIS JEEP WRANGLER UNLIMITED RUBICON WAS PURCHASED USED WITH 26000 MILES. ON THE TEST DRIVE IT SEEMED OK HOWEVER, ON THE DRIVE HOME AFTER PURCHAST (ABOUT 90 MILES) I NOTICED THAT THE STEERING WANDERED. AT TIMES IT WAS DIFFICULT TO KEEP IN THE CORRECT LANE ON THE INTERSTATE WITHOUT VERY CLOSE ATTENTION AND CONSTANT CORRECTION. VERY IRRITATING AND TIREING. THINKING IT WAS MAYBE WIND, (I TRADED A 2013 JEEP UNLIMITED RUBICON) I LATER DROVE IT ON A DAY WITH NO WIND. IT DID THE SAME WANDERING. THERE IS SOMETHING UNUSUAL ABOUT THE STEERING OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385725December 31, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
WHEN THE VEHICLE IS IN REVERSE, WHETHER STATIONARY OR MOVING, SOMETIMES THE PARKING ASSIST GRID LINES DO NOT SHOW UP AT ALL ON THE SCREEN THAT YOU ARE LOOKING AT WHICH ARE SUPPOSED TO HELP YOU WHEN YOU ARE BACKING THE VEHICLE UP. THE GRID LINES LET YOU KNOW HOW FAR TO KEEP BACKING UP, IF YOU ARE GOING STRAIGHT OR AT AN ANGLE, LET YOU KNOW WHEN YOU SHOULD STOP BACKING UP, ETC. THIS MEANS YOU ARE NOT EXACTLY SURE WHEN YOU SHOULD STOP & SOMETIMES YOU HIT THE CURB BEHIND YOU WITH YOUR WHEELS OR IN MY CASE, I HIT OUR BACKYARD FENCE. I ALSO COULDN'T TELL THAT I WAS AS CLOSE TO A PARKED CAR AS I WAS OR THAT I DID NOT PULL INTO A PARKING SPACE STRAIGHT. I'VE EMAILED JEEP SEVERAL TIMES OVER THE PAST 2 YEARS & JOINED SEVERAL ONLINE BLOG GROUPS & JEEP KEEPS TELLING US JEEP OWNERS THEY WILL BE PUTTING OUT A UCONNECT UPGRADE WHICH SHOULD FIX IT BUT WE'VE BEEN WAITING OVER 2 YEARS NOW & NOTHING HAS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385414December 29, 2020
STEERING
VEHICLE STEERING LICKINGS UP WHILE DRIVING ABOVE 30MPH PARTICULARLY IN COLDER WEATHER CONDITIONS. WHILE DRIVING STEERING LOCKS AND HAS ALREADY NEARLY CAUSES A HEAD ON COLLISION AND INTO A DITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385015December 26, 2020
STEERING
STEERING BECOMES VERY TIGHT AND SEEMS TO LOCK UP WHEN ATTEMPTING TO TURN LEFT WHILE DRIVING. THEN WHEN IT RELEASES IT CAUSES THE CAR TO OVER STEER SOMETIMES INTO ON COMING TRAFFIC. THIS HAPPENS BOTH OF LOCAL ROADS AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384656December 23, 2020
STEERING
DRIVING ON THE FREEWAY AT 75MPH AND WENT OVER A BRIDGE. THE JEEP STARTED TO SHAKE UNCONTROLLABLY. HAD TO SLOW DOWN TO GET IT TO STOP SHAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384508December 22, 2020
POWER TRAIN, STEERING
WHILE DRIVING ON HIGHWAY THE STEERING WHEEL BECAME STIFF FOR ABOUT A COUPLE OF SECONDS,WHEN IT GOT BACK TO NORMAL IT CORRECTED INTO INCOMING TRAFFIC, I NEARLY HIT INCOMING TRAFFIC,IT WAS PRETTY SCARY CAUSE THE STEERING WAS VERY HARD AND STIFF , I WAS TRYING TO CORRECT THE VEHICLE CAUSE IT WAS MOVING TOWARDS THE LEFT EVEN THOUGH I WAS TRYING TO CORRECT IT TO THE RIGHT, WHEN IT LOOSENED UP IT JERKED HARD TO THE LEFT TO INCOMING TRAFFIC,THANKFULLY THERE WAS NO INCOMING TRAFFIC AT THE TIME, ALSO I NOTICED THAT WHEN I PUT THE TRANSMISSION IN GEAR THERE'S NO MOVEMENT, IT ACTS LIKE IT'S IN NEUTRAL, I HAVE TO PUT IT BACK IN PARK AND RESHIFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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