Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11692626October 10, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Did a software update on my car. Afterwards I turned it on and it started up really rough then a couple minutes later it shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692625October 10, 2025
ENGINE, ELECTRICAL SYSTEM
I parked to go into the grocery store and a message popped ip about an update. I clicked update now and the screen went black and the vehicle shut off. I left the store and in the middle of the road the whole jeep lunged forward and shut off. It said to go into park and turn on the vehicle. I drive slow home and my husband tried to take a look and drove it around our complex and it did the same to him and would not allow him to go over 15 miles an hour and that was pedal to the floor. It is now parked in our complex away from other cars as I’m in fear it might ignite as that is a popular issue with the 4xe. I have had the radio replaced due to a malfunction and it was warranty. I fear there is an electrical malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692624October 10, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Loss of propulsion while driving. Vehicle went into neutral and forced to pull over and restart the engine. This is due to a bad software update that jeep updated over the air just minutes earlier. This is being reported by hundreds of users on various forums on Reddit and Facebook.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692620October 10, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car got a uconnect update tonight. 30 minutes later, when driving the car for the first time since the update, the car shut off while in drive going 30mph. The car loses power, tells you to shift to park. Turning the car off and on enabled it to drive for a while longer, but the same thing happened again. The check engine light is on, and it's giving a number of code errors around the hybrid controller.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692606October 10, 2025
ENGINE, ELECTRICAL SYSTEM
The car while driving just stopped and instructed me to put it in park engine electrical malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690160September 28, 2025
FUEL/PROPULSION SYSTEM, AIR BAGS
On August 4, 2025, while being operated in an ordinary and careful manner, the newly-purchased vehicle experienced an episode of sudden unintended acceleration, lurching forward uncontrollably and slamming into a tree. Then, as the driver attempted to back up, the vehicle charged forward and struck the tree again. The vehicle's driver airbag never deployed despite sustaining two head-on collisions which ultimately rendered the vehicle a total loss. The vehicle's manufacturer hired an "independent" inspector to inspect the vehicle. They found "no manufacturing defects" and blamed "human error" for the incident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690027September 26, 2025
TIRES
All four Nexen tires failed within 16,500 miles during normal use on dirt and paved roads. I have submitted claims to Nexen for four ties on my vehicle which wore to less than 2/32” tread in less than 17,000 miles creating unsafe conditions and one slow leak. Nexen has denied all claims for redress .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690025September 26, 2025
TIRES
Tire tread worn to less than 2/32” within 16,500 miles Claim denied by Nexen The tread showed excessive chunking amd tread wear, even though vehicle was only used on paved and dirt roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690024September 26, 2025
TIRES
Tire flattened after tread wore through the tread and hole created from chunking. Tire size: 255-75-R17. At about 16,500 miles the tire began to show steel belt wires from the sides and developed a slow leak. Measured tread was less than 2/32”. I submitted a claim to Nexen and it was denied.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690021September 26, 2025
TIRES
Tire wore to 2/32” in less than 17,000 miles. Belt wires showing from the sidewalls. Submitted a claim to Nexen and they cited excessive off-road use and overinflation as the cause. Neither of these is true. This vehicle has only been used for rural mail delivery on paved or dirt roads Claim denied
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11687081September 13, 2025
TIRES
All 5 tires dry rotting at tread vehicle has 20k miles and is a 2024 model year Drivers rear blew out while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685233September 5, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at various speeds, the vehicle entered LIMP Mode with the image of a turtle displayed on the instrument panel. Soon after the failure, the instrument panel went blank. The contact stated that the vehicle lost motive power with a loud fan blowing sound coming from the vehicle. The contact pulled over and turned off the vehicle. Upon restarting the vehicle, the vehicle failed to exceed 20 MPH. The vehicle was taken to the dealer on several occasions however, the mechanics were unable to duplicate the failure or diagnose the vehicle. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 20,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684743September 3, 2025
UNKNOWN OR OTHER
Regarding bullet point one: Not sure Bullet 2:My safety and my husband's safety would have been at risk if it had crashed into our house as he was sitting where it could have possibility entered the house. Bullet 3: Not sure Bullet 4: Vehicle was has not been inspected by manufacturer. Jeep was not driveable. State Farm was contacted and a wrecker came and towed the vehicle to Caliber Collision. The Jeep is there now. Drove into driveway and placed Jeep in reverse to back up to a shed. I put my foot on the accelerator to backup but the Jeep lurched forward and accelerated. It would not stop, even as I tried to brake, until it ran through a privacy fence knocking down 3 cemented metal posts and bent another one. It also ran over a metal bird cage, metal table, Talavara bird bath, and uprooted an 8+' shrub before coming to a stop inches away from our HVAC unit and the house. Marks on the driveway seem to indicate the right rear tire kept turning and the left rear tire buried into the ground almost up to the axle. Bullet 5: There were no warning lights or signals before the accident.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11684047August 30, 2025
VISIBILITY/WIPER
A small rock hit my gorilla glass windshield putting a extremely small nick the size of the tip of a ball point pen. You can't even see the extremely small nick on a camera. But the windshield instantly cracked and continues to Crack from this tiny nick. Is has cracked over half the windshield and can be felt on the inside as well. Now I'm stuck paying a ton of money and my insurance rates going up monthly to replace a faulty windshield that mopar knows is faulty and there have been several complaints and even a lawsuit over the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682824August 25, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact stated that while driving at 40 MPH, the vehicle shut off with the "Service Charging System" warning light illuminated. The vehicle coasted off to the shoulder of the roadway with several unknown warning lights flashing on the instrument panel. The contact stated that there was an abnormal clicking sound coming from the battery system, approximately every 20 seconds. Several attempts were made to restart the vehicle, but the vehicle failed to restart. Due to the failure, the contact called for a tow truck; however, while waiting for the tow truck, the vehicle restarted, and the contact drove the vehicle back to the residence. The following day, the contact called the dealer and made an appointment to service the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682026August 20, 2025
ELECTRICAL SYSTEM
Touchscreen stereo will stop work/glitching while driving. It will freeze as I am backing up. Constantly rebooting itself. Cigarette outlet will randomly glitch when something is plugged in and will stop working. Starting to feel unsafe while driving especially when it starts glitching and freezing especially while I am I. Reverse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681621August 19, 2025
ELECTRICAL SYSTEM
MY VEHICLE HAS BEEN BROUGHT BACK MULTIPLE TIMES DUE TO THE HYBRID NOT WORKING. AS PER THE DEALER, NO FIX IN CURRENTLY AVAILABLE FOR THIS VEHICLE. I PURCHASED THIS TYPE OF VEHICLE TO SAVE ON GASOLINE, WHICH I HAVEN'T BEEN ABLE TO DO. I SPEND OVER $712 PER MONTH AND IT HAS NEVER WORKED PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679075August 7, 2025
POWER TRAIN
Failure: Possibly related to Drive train Problem: Happens everyday in the morning on a cold start, have seen it also happen after parking for a longer duration on a cold day. When the vehicle is put in Drive and moves forward and changes gear from 1st to 2nd, the vehicle lunges/jumps forward. It’s an extremely aggressive shift and literally jumps forward. This problem started happening after nearly a year. The first year was fine with no issues. It’s a scary feeling sitting in the driving seat not sure if its going to hit someone or the transmission is going to fall apart. Inspection: This was inspected by 2 different service centers. One of them reported that they were not able to see the issue. The 2nd service center says that it’s a hard shift which I can ignore.. but the Jeep is not supposed to drive that manner. Warnings & Signs: None. The problem started after nearly a year of ownership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678848August 6, 2025
FUEL/PROPULSION SYSTEM
purchased lease on 11/22/2024 on 12/23/2024 Had engine light on was told There was condensation on the oil. So I had the oil changed. on 3/14/2025 My engine light was on again and I noticed the vehicle was not holding a electric charge on 4/3/2025 went back again because engine light was on and they replaced a componant for the hybrid charge 07/30/2025 While driving in gas mode (Because the vehicle will not charge) I had RED TURTLE and RED Wrench along with check engine light..At this point The jeep slowed down immensely in traffic and I had to pull over.once I turned it off it seemed fine untill it happend again going up a steep hill and the jeep just stalled and Traffic from behind almost hit me. This jeep is not safe I only have 7,800 miles on it brand new and Im going back to the dealer on 8/11/2025 to have them update my system? I feel like this is just a bandaide and this car should be recalled or bought back jeep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678096August 3, 2025
ELECTRICAL SYSTEM
About one in 10 starts of my vehicle, the radio/infotainment screen will lock up, make a make a static sound, go black, and restart in a one minute cycle. Sometimes when I am in reverse, it will keep a picture of the back up camera, it’s a locked up picture (that is, not the camera view in motion) and which I think is dangerous, because it could give driver a false perception that there’s nothing behind the vehicle, and then the infotainment will reboot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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