Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#10554962December 5, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY RECOMMENDED THAT HE BE PLACED ON THE RECALL WAITING LIST PROVIDED BY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554957December 5, 2013
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554763December 4, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THERE WAS A TWO YEAR WAITING LIST FOR THE RECALL REPAIR AND THE MANUFACTURER WAS ONLY SENDING ONE REMEDY PART TO THE DEALER EVERY TWO WEEKS TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554330December 2, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554029November 27, 2013
POWER TRAIN, STEERING, ENGINE
RE: SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE IN CONTACT WITH THE POWER STEERING FLUID TUBE WHICH MAY CAUSE A LOSS OF TRANSMISSION FLUID AND RESULT IN A LOSS OF TRANSMISSION FUNCTION WHICH WILL INCREASE THE RISK OF A CRASH. I RECEIVED RECALL NOTICE APPROXIMATELY 2 MONTHS AGO. I CONTACTED THE DEALER (BILLY BENDER CHRYSLER JEEP DODGE) WHERE I PURCHASED THE VEHICLE. THEY STATED THAT THEY HAD ME ON A WAITING LIST TO GET THE REQUIRED PARTS. IT HAS BEEN ONE MONTH WITHOUT NOTICE THAT THE SAFETY RECALL PARTS WERE SUPPOSED TO BE ORDERED SO I CONTACTED THE DEALER AGAIN TO CHECK ON PARTS. DEALER ADVISED ME THAT I WAS CURRENTLY 9TH ON THE LIST TO RECEIVE THE SAFETY RECALL PARTS. HOWEVER, CHRYSLER JEEP WAS ONLY SENDING THE DEALER ONE (1) SET OF PARTS PER MONTH SO IT WOULD BE APPROXIMATELY 9 MONTHS BEFORE THEY WILL HAVE THE PARTS TO FIX MY VEHICLES' SAFETY RECALL. THIS IS UNACCEPTABLE FOR A SAFETY RECALL TO GO 2 MONTHS WITHOUT REPAIR LET ALONE FOR CHRYSLER TO ONLY SUPPLY ONLY ONE PART PER MONTH TO DEALERS WHICH WILL ADD 9 ADDITIONAL MONTHS (SINCE I'M 9TH ON THE WAITING LIST) TO GET A SAFETY RECALL FIXED!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553859November 26, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT HE NOTICED A SMELL OF BURNING OIL WHILE DRIVING FOR EXTENDED PERIODS OF TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10553849November 26, 2013
STEERING
TL* THE CONTACT OWNS A 2013 CHRYSLER JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553653November 25, 2013
ELECTRICAL SYSTEM, ENGINE
DROVE MY JEEP ABOUT 45 MIN.TO MY SON'S HOUSE TURNED OFF THE KEY GOT OUT OF THE JEEP AND LEFT IT FOR ABOUT 45 MIN. WHEN I CAME BACK TO IT, IT WAS STEAL RUNNING WITH THE KEYS IN MY POCKET. AND IT WAS COVERED WITH STEAM I THOUGHT IT WAS GOING TO CATCH FIRE WE TRIED TO TURN THE MOTOR OFF BY PUTTING THE KEY BACK IN BUT IT STEEL RAN FOR ABOUT 30 MORE MIN. BEFORE WE PULLED THE FUEL PUMP FUSE OUT. JEEP AND THE DEALER I GOT THE JEEP FROM HAS NOT BEEN ABLE TO FIND THE PROBLEM AND HAVE ALMOST CALLED ME A LIAR. I AM AFRAID OF THE JEEP AFTER HEARING ABOUT THE FIRE PROBLEMS JEEP HAS BEEN HAVING. BUY THE WAY THE FAN TO KEEP THE ENGINE COOL WAS NOT RUNNING ANY OF THIS TIME. I DON'T KNOW WHAT THIS JEEP WILL DO NEXT, THAT'S THE SCARY PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553500November 23, 2013
ENGINE, FUEL/PROPULSION SYSTEM
I WAS REAR ENDED AS I WAS SLOWING DOWN FOR ANOTHER ACCIDENT IN FRONT OF ME,WHEN MY JEEP GOT REAR ENDED THE MOTOR SPEEDED UP AS I WAS PUSHING DOWN ON THE BRAKE PEDAL. I COULD FEEL THE ABS WORKING .ONLY AFTER I HIT THE GEAR SHIFT OUT OF GEAR DID MY JEEP STOP. MY ENGINE CONTINUE TO RUN AT A VERY HIGH RPM. ONLY AFTER I SHUT EVERYTHING OFF AND RESTARTED NEED THE ENGINE RUN NORMAL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10553344November 22, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE MANUFACTURER PROVIDED ONLY ONE PART PER MONTH AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553077November 20, 2013
STRUCTURE:BODY:TAILGATE
ON A 2013 JEEP WRANGLER WHEN THE TAILGATE WAS OPENED ON A SLIGHT INCLINE THE TAILGATE BROKE THROUGH THE TAILGATE STOPPER THAT CONNECTS THE VEHICLE BODY TO THE TAILGATE AND BENT THE HINGES THAT HOLD THE TAILGATE. JEEP DEALER SAID THE CAUSE WAS OUR NEGLIGENCE. THIS IS A BRAND NEW JEEP. NEGLIGENCE--YOU HAVE TO BE KIDDING. WE SIMPLY OPENED THE TAILGATE AND THE HINGES ARE SO POORLY DESIGNED THEY DID HOT PREVENT THE TAILGATE FROM BENDING THE HINGES. DEALER SIMPLY REPLACED THE TAILGATE STOP AT OUR EXPENSE BUT DID NOT REPLACE THE HINGES. THREE MONTHS LATER WE OPENED THE TAILGATE IN OUR GARAGE AND THE TAILGATE STOPPER BROKE AGAIN. THIS TIME THE DEALER REPLACE THE TAILGATE STOP, THE PLASTIC HINGE COVERS AND THE HINGES AGAIN AT OUR EXPENSE. THIS IS A KNOWN DEFECT DOCUMENTED NUMEROUS TIMES ON JEEP FORUMS AND YET JEEP WON'T ACKNOWLEDGE A POOR DESIGN OF THE TAILGATE HINGES AND DO THE REPAIRS UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552739November 18, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE DEALER ALSO COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552381November 15, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO CORRECT THE FAILURE WAS ON A MASSIVE WAITING LIST. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT TO THE DEALER EVERY FOURTEEN DAYS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552100November 13, 2013
UNKNOWN OR OTHER
I HAVE A 2013 JEEP WRANGLER THAT I RECEIVED A RECALL NOTICE THAT I CAN'T SEEM TO GET FIXED. I CALLED THE DEALERSHIP AND THEY CLAIM NOT TO HAVE THE PARTS FOR THE REPAIR BECAUSE CHRYSLER HAS NOT SENT THEM THE PARTS. I CALLED CHRYSLER ASSISTANCE CENTER AND THEY CLAIM PARTS HAVE BEEN SENT OUT TO DEALERSHIPS. BOTH ARE GIVING ME THE RUN AROUND AND I AM DRIVING AN UNSAFE VEHICLE. I NEED HELP WITH THIS RECALL ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551858November 12, 2013
POWER TRAIN, STEERING
SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE JUST CALLED THE JEEP DEALERSHIP IN LEXINGTON PARK, MD TO SCHEDULE THE REPAIR AND THEY PUT ME ON A WAITING LIST. NOT A BIG DEAL BUT IM NUMBER 18 AND THEY ARE GETTING ABOUT ONE PART IN A WEEK. THAT MEANS I HAVE TO WAIT 18 WEEKS? SEEMS CHRYSLER WOULD PUMP OUT THESE PARTS FASTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550291October 30, 2013
POWER TRAIN
SAFETY RECALL N28/NHTSA 13V-234 - TRANSMISSION OIL COOLER TUBE WHEN I CONTACTED MY LOCAL DEALER ABOUT SCHEDULING THIS RECALL WORK, I WAS TOLD THAT CHRYSLER WAS ONLY SHIPPING 1 REPLACEMENT PART PER WEEK TO THE DEALER AND THEY WERE CREATING A FIRST-COME, FIRST-SERVED LIST TO COMPLETE THE RECALL WORK. CHRYSLER CLAIMS TO BE "SINCERELY CONCERNED ABOUT YOUR SAFETY", YET THEY CAN'T PROVIDE ENOUGH REPLACEMENT PARTS TO ENSURE THE RECALL WORK IS DONE IN A TIMELY MANNER!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548731October 21, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND CONTACTED THE DEALER TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WERE IN THE PROCESS OF MANUFACTURING THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548788October 21, 2013
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) AND STATED THAT THE PART NEEDED FOR THE RECALL SERVICE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548837October 21, 2013
VEHICLE SPEED CONTROL, POWER TRAIN, UNKNOWN OR OTHER
WHILE BACKING OUT OF A PARKING SPACE, I WAS MOVING THE SHIFTER TO REVERSE AND HEARD A CLUNK SOUND. IT WAS NOT A SMOOTH SHIFT. IMMEDIATELY THE CHECK ENGINE LIGHT CAME ON. I BACKED THE VEHICLE OUT OF SPACE AND MOVE THE AUTOMATIC SHIFTER TO DRIVE AND HEARD ANOTHER CLUNKING NOISE. THE CHECK ENGINE LIGHT STAYED ON. AS I TRIED TO PICK UP SPEED THE TRANSMISSION WOULD NOT SHIFT AND THE RPM'S WENT HIGHER AND HIGHER. WE DROVE THE CAR UP TO 40 MPH AND THE TRANSMISSION WOULD NOT SHIFT. SO WE DECIDED TO TAKE THE CAR HOME AND NOT OPERATE THE VEHICLE AS THE TRANSMISSION WAS NOT SHIFTING PROPERLY OR NOT AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547772October 13, 2013
VISIBILITY/WIPER
MYSTERIOUS CRACK ON PASSENGER SIDE WINDSHIELD ABOUT 2.5" FROM THE BOTTOM UP AND THEN SPREAD ABOUT 2.5" TO THE RIGHT AND CONTINUES TO SPREAD. NO POINT OF IMPACT NOTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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