Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11692721October 11, 2025
ELECTRICAL SYSTEM, ENGINE
Vehicle completely shuts off while driving. Forced to come to a stop and restart. Started happening after over the air update to the u connect system. Happens 6 times on 20 mile drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692716October 11, 2025
POWER TRAIN
After a prompt on the infotainment system to update “Uconnect” I accepted. The car was parked for the duration of the update. 30 minutes later, I was driving on a 45mph road and lost power and an error stating to put the car in park and restart the vehicle. The check engine light stayed on after restart. I was able to drive about a mile home and jeep towed the vehicle to the nearest dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692713October 11, 2025
POWER TRAIN
Loss of all motive power on 4XE while driving, put my daughter at risk of a crash. Vehicle loss all power steering and motive power when from driving to rolling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692712October 11, 2025
POWER TRAIN
Received 10/10 uconnect update. Within 1 mile, car lost power and rolled to stop with check engine light on. Did reboot but no imrovement. Hundreds of people have reported same issue after updating. We are hundreds of miles from home. The person running the 4xe Jeep Enthusiasts website got into an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692711October 11, 2025
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
Vehicle did over the air software update overnight. First drive the vehicle after approximately half a mile engine stalled out electronics went off. Vehicle lost communication with key would not restart. MIL light showing many codes on reader. Several power cycles vehicle run, but cut out further three times once on a freeway underpass. The hazard flashing lights would not work dead on key. Restarted it after five seconds limped to parking lot. Came back after shopping vehicle seems OK. Very dangerous issue complete loss of power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692706October 11, 2025
ELECTRICAL SYSTEM, ENGINE
While driving the car shut down. We had to come to a stop to put it in park to restart. Thankfully we were in a a parking lot after one incidence and once on a side road. We would be in a very dangerous situation if we had been on the highway. Our dealer service center said it might be a software update issue but they are not sure. These incidents did occur immediately after a software update. The check engine light did come on a stayed on after the shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692705October 11, 2025
ENGINE
The engine shut down while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692704October 11, 2025
UNKNOWN OR OTHER
Uconnect software update was pushed through and causing issues with drivability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692701October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Got an OTA Update last night, this morning saw some post on the internet about that update went to check my jeep and it came on but once it kicks the gas engine for like 2 or 3 seconds the vehicle shut off and asked to shift to park, if I don’t see this internet news I’d have been stranded on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692698October 11, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
The vehicle did an over the air update once we pulled into a restaurant. While driving home after the update the vehicle stopped in the middle of the road and had no power. The dash said to move the shifter to park and all the warning lights including the check engine light is on. We turned power off and back on and was able to go 1 mile home before it shut off In The driveway with all the same lights and no power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692695October 11, 2025
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
Immediately after updating the UConnect software in my parking lot, I drove away and my Jeep lost power while driving. Engine shut off and said "Shift to P to Start." Had to shift to park and restart just to get moving again. Was barely able to get it to the dealership right afterwards and then it happened again while in motion. Happened again and again in the dealership parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692694October 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
A software update appears on the screen. I hit update and got out of the Jeep. A number of hours later I started up the Jeep and drove away, about a mile down the road while driving the Jeep entirely shutdown. The motor was off and I had not control. The dash told me to put it in park and update. I was luckily in a spot where I could just stop in the middle of the road, I put it in park restarted but now with the check engine light on. I was able to limp home. It was very scary as if it was a more major road I could have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692693October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Software update causes vehicle to completely loose power after two minutes or so of driving. Very serious problem and dangerous. Requires stopping vehicle immediately and rebooting. Happens again and again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692688October 11, 2025
ENGINE, ELECTRICAL SYSTEM
Jeep pushed a software update on 4xe models on 10-10-2025. Today on 10-11-25 I pulled out of my driveway drove less than 100 feet and lost power. The check engine light came on vehicle said to switch to park and start the vehicle. This happens four times trying to turn around in a 2 block radius to get home. With the vehicle parked I turned it on kept my foot on the brake vehicle in drive and it continues to occur. Dealership said they had several 4xe towed in and multiple calls. Jeep customer service claims they are unaware of the issue. My 2024 Jeep is not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692687October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After an over-the-air update of the Uconnect system on 10/10/25 the vehicle repeatedly lost propulsion. In each instance I abruptly had absolutely no acceleration, the gear indicator on the dash started flashing, the power mode indicator (electric/hybrid/esave) disappeared, an alert said shift into park and press the brake + start button, and the check engine light and red wrench lights came on. I was still able to steer and brake with power steering and brakes for maybe 30 seconds before those went out too. After putting it into park and pressing the brake and start button it started back up and I could drive it normally for a little bit, but it happened two more times on a 1.5 mi drive. This is a serious safety issue. I read the check engine code which was P1E1D
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692685October 11, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, ENGINE
The vehicle did an over-the-air update to the vehicles software, u connect. The vehicle has since suffered two losses of propulsion while driving, with check engine light indicator illumination and a P1E1D code. This has been reported by numerous other 2024 4xe drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692680October 11, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
Jeep pushed a Uconnect update on 10/10/2025 which I installed, caused my vehicle to shut off completely during driving on a main road shortly after leaving my home. All engine and dash lights came on, coult not take the vehicle out of drive. The shifter was stuck. I turned the vehicle off then moved shifter back to park and started it again. It continued to do this every few feet. This is extremely dangerous and could cause major accidents to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692679October 11, 2025
POWER TRAIN, UNKNOWN OR OTHER
The Uconnect system updated last night this morning the jeep shuts off while driving about every .5-1 mile
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692673October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
After the software update on 10/10, the car is randomly dying while driving and getting a check engine light code P1E1D. Car will lose all power while moving, telling me to shift to park to start car. Widespread reports online of the same thing after the update. Called service center and Jeep support and they are clueless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692672October 11, 2025
ELECTRICAL SYSTEM, ENGINE
My jeep suddenly lost power and “service hybrid vehicle system” popped up 6 times. The engine had suddenly cut at 70mph. The was the morning after I had an over the air update from Jeep. It has not done this before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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