Jeep Wrangler Complaints (2025)

82 consumer complaints on file.

#11705167December 15, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Jeep Wrangler 4XE. The contact stated that after his wife unplugged the high-voltage battery charger, his wife discovered that the charging outlet was black. The contact then shut off the circuit breaker. The contact stated that the failure caused a short circuit in the circuit breaker, which required the socket and wiring to be replaced. The dealer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact had not received notification of the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704573December 11, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the recall notification advised to park outside and away from structures and not to charge the vehicle until the remedy was completed; however, the contact resided in an apartment complex that required vehicles to be parked in an indoor garage. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704488December 11, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notifications of NHTSA Campaign Numbers: 25V710000 (Electrical System) and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 10-15 MPH and attempting to drive onto the main road, the vehicle lost drive power. The contact was able to restart the vehicle within 2 minutes and after several attempts. The check engine warning light was illuminated. The contact stated that upon attempting to start the vehicle in the parking garage on another occasion, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed and determined that the alternate battery had failed, and the contact was informed that there was no rental vehicle available. The dealer replaced the battery and informed the contact that the vehicle was repaired; however, the contact advised the dealer to keep the vehicle because he was considering other recourses due to concerns that the vehicle was unsafe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the failure, and a case was filed. Additionally, the manufacturer informed the contact that buy-back assistance could not be provided currently, and the contact was advised to consult the warranty company regarding arbitration. The failure mileage was approximately 8,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704545December 11, 2025
ELECTRICAL SYSTEM
My 2025 Jeep Wrangler 4xe is under Safety Recall 68C / 25V-741. The recall instructs owners to stop charging the vehicle and to park away from structures due to fire risk. There is no remedy available. As a result, I cannot safely use the vehicle as intended. Stellantis Financial Services told me the only option is to pay off the lease to return it, which is unreasonable during an unresolved fire-risk safety recall. I am requesting NHTSA involvement because the manufacturer has not provided a remedy, loaner vehicle, or safe alternative transportation. I would like early lease termination with no penalties, and reimbursement of all payments made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703808December 8, 2025
POWER TRAIN
The referenced vehicle "jerks/jolts" while driving. It was doing this when test driven on 7/31/25 and I was told by the salesman that this was normal even though he did not ask any questions about the jerking. On 8/1/25 I picked the vehicle up (leased). Because it had a cracked windshield, I again asked about the jerking and if it had any issues at all, and, again, I was told it was fine and nothing was wrong with it. The Jeep dealer serviced the vehicle x5 between 8/5-9/26/25 and was last in their service department from 9/3-9/26/25. The engine light has never been on and during the different service visits, an alignment was done, the valve cover gasket, oxygen sensor and valve body were replaced. No car accidents have occurred, however, because the "jerking/jolting" continued after the valve body was replaced, a lemon law case was requested and has been accepted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702626December 3, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, UNKNOWN OR OTHER
The automatic emergency breaking sensor has not been working ive taken it to the dealer twice. The dealer keeps saying the sensor is on back order and they have no time line or update on when the part will be available. Also i called regarding the hv battery recall and there is no solution to the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701068November 23, 2025
VISIBILITY/WIPER
Driving home from dealership and window cracked. Thees Jeeps have Coring Gorilla Glass. There is definitely a defect in the glass with only 42 miles on the jeep and the windshield cracks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700847November 21, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, POWER TRAIN
I was driving on a very busy road and the vehicle lost power. I consider that my life was in danger because of me the traffic piled up and other drivers were furious with me. No matter what I tried, the car simply would not stop. AAA came and was unable to make the car start. It was towed to a dealership. Prior to this I already had two service visits related to the Start Stop warning light coming on in my dashboard. The first time, the service department claimed that they could not figure out what caused it, but they replaced the auxiliary battery that powers the start stop feature. Basically one day later, the start stop warning light came on again. I had to take it back to the dealership and they kept the vehicle for two days and I don't think anything was done. After the vehicle was returned to me, within days the warning light came on and then would go off and come back on sporadically. On the date of the complete power loss, the warning light came on in my dashboard about one hour before the power loss. So far, Jeep has said that they won't even be able to look at my vehicle for a week and it will probably take at least two weeks because they are short-staffed. I think I have a lemon.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700047November 18, 2025
ELECTRICAL SYSTEM
The contact owns a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699677November 16, 2025
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle suddenly has a check engine light appear on the dash with a display message “performance limited, service fuel system”. This issue effectively caused the vehicle to enter a “limp mode” while driving it and limited its speed while driving. This reduced the speed of the car while driving at highway speed. The dealer has stated the issue is a high pressure fuel pump issue and a control module issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699404November 14, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am reporting concerns regarding the handling of NHTSA Recall 25V-741 (Stellantis 68C) on my 2025 Jeep Wrangler 4xe. When I contacted the dealership (Jeep Only – 5255 W Sahara Ave, Las Vegas) to address the recall, the service department refused to schedule a recall-related inspection, refused to open a required STAR case with Stellantis, and told me “nothing can be done,” despite the recall involving a high-voltage battery fire risk. I was also given misleading information about the vehicle’s safety and have been unable to obtain a copy of my signed lease agreement despite multiple requests. Their refusal to follow proper recall procedures leaves me without guidance on a fire-risk safety defect, and I am currently pregnant, making this situation especially concerning. I am requesting NHTSA review of the dealership’s handling of this safety recall and lack of assistance to consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699392November 14, 2025
ELECTRICAL SYSTEM
Fire-Risk Recall – Unsafe to Operate – No Remedy Provided “My 2025 Jeep Wrangler 4xe has an active fire-risk safety recall that makes the vehicle unsafe to drive or park near my home. Jeep and Stellantis have not provided a remedy or a loaner vehicle, and the dealership told me it is still ‘drivable’ despite the fire hazard. I have a young child, and this puts our safety at risk. I am requesting immediate investigation and assistance because the manufacturer has not offered a safe solution.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699115November 13, 2025
UNKNOWN OR OTHER
The Uconnect Emergency Vehicle Alert System (EVAS) nearly always causes the infotainment system's audio to cease unless the car or phone are turned off and back on. This glitch prevents other alerts and GPS from having any audio capabilities, increasing my exposure to risk and dangers (unless, of course, I only look at the infotainment screen instead of the road while driving). I have called Jeep customer care (per instructions found online) to disable this feature so that it does not create these unsafe situations. The settings I have access to do not include a way to manage the EVAS alerts, this must be done my the manufacturer (even the dealership, Lee Auto Jeep in Auburn, Maine, confirmed they do not have access/tools to do this from the manufacturer). The employee for Jeep on the phone denied knowing about this and said they confirmed there is no way to address the glitches/change settings. To force a communication alert feature, without the ability to edit settings to meet driver safety needs, and to deny any capability to address it, shows how the manufacturer is liable for any and all wrecks associated with how the EVAS disables audio and sometimes freezes the screen with the EVAS warning blocking everything--including the GPS map if someone is relying on that assistance to get to safety. I am calling on the manufacturer, through our Federal government, to rectify this risk. My dated request should not sit unaddressed until you have enough dead bodies/public pressure to act. My records (evidence of seeking a remedy through the proper channels) WILL dictate the narrative when this goes public. It is already a growing concern on online forums for not just the Jeep brand. Our map services (Google, Waze, Apple) already provide emergency alerts and give settings to empower the DRIVER BEHIND THE WHEEL to have these support, not distract and impede.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698376November 8, 2025
FUEL/PROPULSION SYSTEM
Vehicle randomly loses power mid acceleration- have been stuck in oncoming traffic multiple times. Usually happens when under electric power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698358November 8, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My 2025 Jeep Wrangler 4xe (VIN [XXX] ) is included in NHTSA Recall 25V-741 (FCA 68C) for a high-voltage battery defect that can cause a fire while parked. Jeep instructed owners not to recharge the vehicle and to park outside, away from structures, because the defect may lead to thermal events even when the vehicle is off. As of today, the manufacturer states the remedy is “not yet available.” This means the vehicle cannot be charged, stored in a garage, or used normally. I am a lessee still making payments on a vehicle that cannot be safely used. The lack of a remedy puts property and personal safety at risk. I am requesting NHTSA oversight to ensure FCA/Stellantis provides immediate relief such as a loaner vehicle or repurchase for owners and lessees affected by this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698104November 7, 2025
ELECTRICAL SYSTEM
The contact leases a 2025 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698151November 7, 2025
ELECTRICAL SYSTEM
The vehicle has an active fire-risk recall (68C / 25V-741). Manufacturer has instructed not to charge the vehicle and to park away from structures. The dealership refuses to provide a diagnostic report or loss-of-use support. The vehicle is not safe to operate or store. I am seeking manufacturer action and accommodation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694700October 21, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving the Jeep on Route 35 in NJ when all of a sudden, the car lost power, jerked forward thrusting be towards the windshield. The "D" on the gear shift started blinking and the check engine light went on. The dashboard message indicated something along the lines that I had to put the car in parking "P". The car behind me beeped and almost rear ended me as it's a fast road and my car slowed dramatically and unexpectedly. Ultimately, I was able to glide into a parking lot on the side street and called the tow truck. The dealership said that a faulty OTA was sent out which caused the issue and that it has happened to many people. There were no symptoms or warning lights prior to the event. The dealership updated the vehicle and said it was safe to drive but I am not convinced based on the experience of others, which I have read in forums, who have had the same thing happen multiple times even after having the dealership update installed. Apparently, this OTA issue was widespread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694525October 20, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Oct 10, 2025, I received an OTA update on my Jeep Wrangler. After the installation, I left my child's school on the way to dinner. Maybe a half mile into the drive, I received numerous warnings on the display screen and quickly after that, the vehicle lost all power. Hybrid system unavailable as well as the gas motor. Power steering, brakes and stability control also gone. Was able to get to the side of the road but it nearly stranded me on an elevated 2 lane road over a dam near Cherry Creek Reservoir in Greenwood Village, CO. Was able to reset the system after some troubleshooting and limp the vehicle home. Made an appointment and took it in for service the following Tuesday. The dealer has tried to remedy the situation but ran into the same loss of power after another update. I do not trust this vehicle with the safety of my family in mind. Jeep/Stellantis has yet to notify it's customers of this potential safety hazard nor have they communicated/acknowledged it publicly to raise awareness. It could save lives and something needs to be done. There are hundreds if not thousands of impacted owners and some might not even know yet. Unacceptable for Jeep, Stellantis and quite frankly... the NHTSA.... for not taking the appropriate steps to prevent potential accidents. Your entire mission is safety and not a peep from any party.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694292October 18, 2025
VEHICLE SPEED CONTROL
Pulling into parking spot and lightly touched accelerator and jeep launched over the curb and slammed into a metal door and concrete wall. Unexplainable reason for sudden acceleration and unable to break in time.called dealership but they have had no other complaints.no vehicle has not been inspected damage is cosmetic.no system warning before it happened.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler