Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11692774October 11, 2025
ELECTRICAL SYSTEM
A software update was installed yesterday, and I almost died on a busy interstate when my vehicle shut down and would not restart. The jeep software update is causing THOUSANDS of vehicles to shut down. I literally had to wait hours for police to show up to clear the road so we could safely tow the vehicle. I come to home look on the Jeep forums and LOTS of people had the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692772October 11, 2025
ENGINE
Was driving on the freeway at 65 mph. Engine cut off completely and said to put it in park. No forward propulsion. This happened 2 times in a row.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692771October 11, 2025
ELECTRICAL SYSTEM, ENGINE, STEERING
The car performed an automatic update last night. Driving it today, the car automatically shut down multiple times on a busy street. My life was in danger multiple times. There is no solution and this is negligence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692769October 11, 2025
ELECTRICAL SYSTEM, ENGINE
After an over the air update the vehicle now goes into limp mode and forces me to put the vehicle in park. The vehicle now has a check engine light. Also some of the functions like regenerative braking and power steering shut them selves off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692764October 11, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
Jeep pushed an update and now the vehicle randomly turns off in mid driving. you cannot put the car in neutral and must power cycle it. sometimes the car immediately stalls again this is unbelievably dangerous as it can happen at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692760October 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
As I was driving the car on the highway, the engine light came on, then the "D" for drive gear started flashing and I could no longer accelerate or give the car gas. The only option was to "coast" across several lanes to the break down lane, put the car completely in park, shut off the ignition, and then restart the vehicle to drive again. This happened to me at least 7-8 times today (5 times while on the highway and a few while on other roads leading to and from the highway). I was unfortunately already on a drive to drop my children off somewhere so I had no choice but to complete the ride to the destination, then drive back home to park the vehicle. Needless to say, it's a very scary situation when you can no longer accelerate with cars coming up quickly behind you and you are unable to do anything but try to coast to a safe place to put the car in park and shut it off. It also happened to me while crossing an intersection and oncoming traffic from the other direction that then had a green light was swerving around me. I tried calling Jeep customer service to ask if it's a widespread issue and after 20 minutes on hold, the customer service rep came on to simply say their system is down and they're currently unable to assist anyone. I was almost in several accidents because of the issue and hope they send out a warning to all of those affected, assuming it was more than just my vehicle, because this seems to be occurring every since there was a mandatory software update yesterday. This happened at different speeds, in both electric and gas mode, and once while stopped at a red light, so there appears to be no consistent condition under which it occurs. It just unexpectedly happens and you need to pull somewhere safe with minimal control because of the lack of being able to accelerate (esp. if it occurs while you're on an upward slope because the ability to coast is almost nil).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692758October 11, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
Today while driving on my street in Electric mode at ~25-30 mph, suddenly an alarm dinged and the “D” on the transmission started flashing and the “check engine” light came on. I lost power to the drivetrain (pressing the accelerator pedal did nothing) and an alert on the screen said to press the brake pedal and start button to start the car. I pulled over, turned it off, then turned it back on again. It started driving but then the same thing happened after ~1 minute. Luckily I was in my neighborhood and not on a highway, so I was able to pull over. It was a bit scary because as the Jeep was almost to a stop (but still moving) suddenly the power steering gave out. Luckily I was near the curb. I repeated the same process, drove for one minute, repeat, one minute, repeat. The check engine light was on the whole time. This behavior has been documented by other Jeep owners on the internet and appears to be a software issue. Having the vehicle randomly shut down while driving is INCREDIBLY dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692757October 11, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
While driving my 2024 Jeep Wrangler 4xe (VIN: [XXX] ), the vehicle suddenly lost all motive power without warning. The accelerator pedal became completely unresponsive, the “D” indicator on the gear selector began blinking, and the vehicle coasted to a stop in traffic. It would not restart for several minutes. This has occurred multiple times since purchase. The most concerning incident happened earlier this year while driving on a freeway with my wife and two young children, the vehicle abruptly shut down in active lanes of traffic, forcing us to coast to the shoulder while cars passed at highway speed. On [XXX] the same failure occurred four times within a ten-minute drive home. Each time, the Wrangler became undriveable and required several minutes before it would restart. The vehicle is currently at Simi Valley Chrysler Jeep Dodge Ram for inspection (Service Order #[XXX]). The service advisor stated that multiple Wrangler 4xe vehicles were brought in for the same issue that morning. They also stated that the Wrangler 4xe has faced this issue for years and were not surprised by my story. The defect appears related to the hybrid powertrain control system or high-voltage electrical components. The problem has been reproduced and reported to Stellantis Customer Care as a serious safety concern. No warning lamps or messages appeared before the loss of power, only the blinking “D” indicator afterward. The vehicle and affected components are available for inspection upon request. This defect poses a severe risk of crash or injury due to sudden, total power loss while driving. Dealership confirmed multiple similar 4xe vehicles with the same stalling issue that day. This appears to be part of an ongoing pattern consistent with NHTSA investigation RQ24012 for loss of motive power in Jeep Wrangler 4xe models. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692756October 11, 2025
ELECTRICAL SYSTEM, ENGINE
My car was stalling out every 30 second while I was driving. The dash would immediately tell me to put my car in park. Once I put my car in park, my car would lock up and not let me shift back into drive unless I turned the car off and back on again. This is extremely dangerous as my car just shuts down mid driving. The car is currently at the dealership being inspected and they have not fully confirmed what’s going on. The check engine light came on also the low tire pressure came on as well even though I did not have low tire pressure because it was showing my gauge in my gauge was normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692753October 11, 2025
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
After software update jeep will not drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692747October 11, 2025
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
The latest Uconnect 5 update was performed by the Jeep dealership on my 2024 Wrangler 4xe on October 11th, 2024. After leaving the dealership, the vehicle shut off while driving and displayed a message instructing me to “shift to Park.” I lost propulsion and power steering, creating an immediate safety hazard. The dealership had just completed the update and told me it was safe to drive. Based on reports circulating among other 2024 Wrangler 4xe owners, this appears to be a widespread issue linked to the most recent Uconnect 5 update (released around October 10, 2025). Please investigate this issue as a potential safety defect related to the software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692746October 11, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS
Jeeps received an over the air update on 10/11/2025 and after the update experienced loss of power while driving with no warning . This could have caused an accident . I was driving down a road and there was no warning indication when my jeep suddenly just started to stall. I just had it inspected and drove without issue the day before . When I called the dealer to have it towed she said someone else had the same issue and had just called . When I searched online others with the same vehicle were also experiencing the same thing . This is a very dangerous experience that coukd have caused casualties and Jeep should be held accountable for it. Their software update was not ready for release and this type of failure is entirely preventable .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692744October 11, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
After performing the over the air Uconnect update my vehicle stopped moving in the middle of traffic. An error message said service charging system, and put into P and start vehicle. Me and my family were in danger. I was able to finally reset vehicle and pull into a safe parking area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692743October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I accepted a uconnect software update last night and this morning lost complete power while diving my jeep multiple times. I had to pull over on busy streets, put the vehicle in park, turn on/off the vehicle a couple times and got it to start again. The check engine light has been on since. I went to the dealership and they said they’ve received multiple complaints today as well. I have it home and not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692741October 11, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While driving, a warning suddenly appeared stating “Electronic Stability Control Failure.” Immediately afterward, the vehicle stopped accelerating and automatically shifted from RUN to ACC mode with no throttle response or acceleration control. Traffic was moderate, and when the vehicle abruptly lost propulsion, several cars behind me had to brake hard and nearly collided with my vehicle. I was able to coast and pull off the roadway safely, but it was a dangerous situation that could easily have caused an accident. This failure occurred without warning, and the vehicle has a history of prior powertrain and driver-assistance system issues, including repeated “Four Wheel Drive Service” and “Electric Power Steering Fail” warnings earlier in 2025. The most recent event on October 11, 2025, was the most severe and created a serious safety hazard. Vehicle: 2024 Jeep Wrangler 4xe Mileage: approximately 10,000 miles Condition: Leased, well maintained, all service performed at authorized Jeep dealership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692732October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I was slowing down for a stoplight vehicle shut off, came to an abrupt stop and shifted itself into Park. I then had to use the shifter knob to adjust it to Park to get the vehicle to turn on. This almost caused and rear end accident as I was not fully to the stop line area of for the light. The vehicle would then not go over 2500 RPMs and had to be limped off of the roadway. There were no warnings before this happened. All of it happened in a split second and my partner and I were jolted forward. I immediately reported this to the jeep dealership and they were very concerned about this. After this incident, my service engine light came on and stayed on later in the day it disappeared on its own without any clearing of any devices. I have attached pictures of what showed up as warning lights as soon as this incident happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692731October 11, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
Updated vehicle last night via u-connect, vehicle died today while driving, lost all power. Check engine light on, hundreds of posts via social media with the same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692730October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
2024 Hybrid. Vehicle shuts down while driving. Driver had to pull over to shut vehicle down and then restart it. Very dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692729October 11, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The Jeep stop while driving reduced speed, the dashboard said shift to P AND that it was not safe to drive due to performance. The check engine light is on and will not turn off, the jeep will not drive in electric mode. Also there was an update with Uconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692724October 11, 2025
ELECTRICAL SYSTEM
Completed the 'Uconnect' Update last night. This morning it drove for about 30 seconds before it completely shut down and the check engine light came on. Neither the electric, hybrid or gas engine would work. I was able to have it drift/coast to the left to park it. Turned it off and back on and it made it home. It was then towed to the dealership. My safety would be at risk if someone hadn't realized what was happening and had run into me. The vehicle has been taken to the shop, they won't diagnose it until Monday, but I did send them a video of the error. No warning lights prior to the car losing power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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