Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11692809October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After a software update the Jeep has issues with power, it powers off completely and I have to pull over and put it in park, then restart it only to be able to drive .5 mile before it shuts down again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692808October 11, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Immediately following a Uconnect software update performed around 11:00 AM on October 11, 2025, my 2024 Jeep Wrangler Rubicon 4xe stalled multiple times while driving on the highway. The vehicle lost power and became inoperable, creating an extremely dangerous situation. I was transporting my child at the time. Trouble Code: P1E1D. Number of Stalls: 3 total (1 on highway, 2 shortly after). The dealer confirmed they had received around 12 other Wrangler 4xe vehicles towed in the same day for the same issue, and another nearby dealer reported over 15. I have since learned through online owner forums that many other 2024 Wrangler 4xe owners are experiencing identical failures after the same software update within the last 48 hours. Jeep/Stellantis has not issued any public statement or safety notice. This is a critical safety hazard affecting many vehicles and should be treated as a potential defect related to the most recent Uconnect update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692803October 11, 2025
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
Driving on highway at 70 mph and I lose all power. Message says to shift to park. Jeep will not accelerate when gas pedal is pressed. Had to come to a complete stop, shift to park and luckily it drove for a few more miles to get me off the highway before getting killed. Multiple dash lights came on including check engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692801October 11, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN
Sudden loss of power every 2-5 minutes after the latest over the air software update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692797October 11, 2025
POWER TRAIN
After a recent over-the-air (OTA) update, our Jeep Wrangler 4xe does not drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692795October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
After downloading the latest UConnect update, I turned on my Jeep and started my drive. About 500 feet later all the dash lights came on, told me to shift into drive to drive (I was) and I lost all power and steering control. I turned the Jeep off and back on and I could drive. This time I made it 1/4 mile and it shut off again, same situation in the middle of an intersection making a left turn. I was nearly hit by other vehicles and had to rely on the downhill slope to roll into the closest parking lot. The software update is bricking all 4xe jeeps that download the software update. UConnect help said they didn’t have a solution and to call Jeep Customer Support. I called them and a man answered the phone and said “we can’t help, call back on Monday” and hung up. I called my dealership and they didn’t know what was wrong with it either. I now do not have a vehicle until Tuesday at the soonest due to the holiday and the weekend.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692794October 11, 2025
ENGINE, ELECTRICAL SYSTEM
The engine shut off itself while driving on the freeway with highway speed, with warning message shift to P to start, after recent OTA update from jeep on Friday night. Forcing me to stall on the freeway and almost cause crash. Look like this is wild spread issue affecting all 2024 jeep 4xe after update and I dropped my car to dealership twice today but they not able to fix it. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692793October 11, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
On October 11, 2025, in the morning, shortly after installing a software update recommended by Jeep via the vehicle's infotainment screen panel, I experienced a sudden and complete loss of vehicle power while driving on the road at approximately 45 mph. This failure prevented me from controlling the vehicle, as the steering wheel locked up, causing the vehicle to veer off the road and into a ditch. I was able to restart the vehicle, and it initially appeared to operate normally. However, the same issue recurred within 60 seconds of restarting the engine, with another sudden loss of power and steering control. This defect nearly resulted in a serious collision, posing a significant risk of bodily injury to myself and other motorists on the road. No injuries occurred, but the incident could have been catastrophic at highway speeds. I believe this may be related to a software or electrical defect in the vehicle, potentially linked to the recent update. I request that NHTSA investigate this as a potential safety recall issue, as similar complaints of power loss and steering failures after software updates have been reported in Jeep models. Please contact me for additional details or documentation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692792October 11, 2025
ELECTRICAL SYSTEM
Downloaded an update - vehicle shuts off - very dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692791October 11, 2025
ENGINE
Following an update pushed by Jeep through UConnect, when accelerating through an intersection the propulsion completely stopped and the vehicle lost all drive. The dash flashed to put the vehicle in park and the check engine light came on. I had to let the vehicle roll slowly out of the intersection. I put the vehicle in park, restarted the vehile and the gas engine came on. I was then able to proceed to drive to a safe spot in limp mode. There was no warning except that all drive stopped. Jeep has been contacted and the have given ZERO assistance with a diagnosis. The vehicle has been towed to a dealership . Jeep has been very difficult to work with and is providing no information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692790October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Over the air Software update for uconnect caused the vehicle to lose power and power steering at 60mph on the freeway only ten minutes after installing the update. Vehicle now loses power when attempting to drive with hybrid mode on. Vehicle is inoperable and unsafe to drive until Stellantis reverts this OTA update. All 2024 MY or newer Jeep Wrangler 4XE that received the update are impacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692789October 11, 2025
ENGINE, POWER TRAIN
After a software update on 10/10/25, the Jeep Wrangler has become unreliable, with the hybrid powertrain failing while driving, leaving the driver and passengers in dangerous situations in traffic. This occurs at any speed and results in a total loss of the high voltage system, including motive force and power steering. This has happened in an intersection, while making an unprotected left turn, while in parking lots and other typical traffic situations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692788October 11, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
There was an OTA update pushed to my Jeep last night. Since I had just bought the Jeep 6 days ago I thought it was needing to catch up on updates so I let it update. Now when I attempt to drive it the Jeep will randomly SHUT OFF while driving at any speed and prompt me to shift to Park and a check engine light comes on. When I coast to a stop and shift to park and push the button to start it again it comes back on with a CEL. It will continue to do this until I just park it and don’t drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692786October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Moments after installing a software update as instructed in my dashboard, my vehicle came to an immediate halt while driving on a busy freeway. The dashboard displayed instructions to shift the vehicle in park and restart the vehicle. I managed to move the vehicle onto the shoulder and completed these steps to regain control of the vehicle. I completed the rest of my commute on local roads, and this incident occurred two more times before I arrived home. This is not an isolated incident. Many users have reported similar incidents and accidents associated with the recent software update. I contacted Jeep to document this concern. However, they took no responsibility and offered no guidance to rectify the issue. This vehicle is only one year old and is now unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692784October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Over the air update on 10/10/25, disabled my Wrangler. Engine light is on, vehicle shuts down, turns off while driving, continuous error messages, unable to operate vehicle safely, it will not stay running while driving. Within 20 miles, it shut down six times while driving on the highway. As of this date and time, Jeep, Mopar, Stellantis have not offered any guidance, assistance or potential fixes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692783October 11, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
While driving at any rate of speed the vehicle would take over, shutting down driver control with a message on the dashboard saying to put vehicle in park. After pulling over to shut vehicle off, I would turn it back on, and was allowed to drive until this occurred again. A message would come up to service hybrid system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692782October 11, 2025
FUEL/PROPULSION SYSTEM
After a over the air update, the vehicle will unpredictability lose power. The dash will display a warning stating that the vehicle must be shifted into park to be restarted. Jeep has acknowledged this issue in forums with no resolution identified. I have only experienced it while trying to accelerate in front of traffic, on of which almost resulted in an accident due to failure to accelerate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692781October 11, 2025
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Software update sent to vehicle 10/10/2025. Allowed update as I was parked for afternoon. In the evening I attempted to drive for dinner. Vehicle suddenly lost propulsion, all warning lights came on, vehicle went to neutral, lost power steering, coasted to sudden stop and message stated shift to park and press start. Which I did. Same thing happened again in just a few feet in the middle of an intersection nearly causing an accident. Jeep is not answering their phones. Dealership is saying to have it towed. I want Stellantis to take this vehicle back. Too many issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692777October 11, 2025
ENGINE
Jeep sent an OTA update through the Uconnect system on 10/10. This morning while driving my vehicle lost power unexpectedly and was forced to stop and the check engine light is now on. Thankfully I was in a quiet residential area with not a lot of traffic or this could have been a serious accident. Jeep is saying it is was a telematics box module update and no fix is ready at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692775October 11, 2025
ENGINE, ELECTRICAL SYSTEM
After Jeep pushed over air update on 10/10/25, car experiences sudden and complete loss of power. Vehicle basically dies while in motion and had to wait until it stops to restart. In less than .5 mile, this happened 5 times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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