Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11692835October 11, 2025
ELECTRICAL SYSTEM
What a scary experience I had today. Backing out of a parking spot, my jeep jerked and the Drive signal started flashing. The engine light turned on. Thank goodness I did not hit anyone or anything. My jeep had an automatic uconnect update yesterday. The jeep had to be towed because I was told by my Jeep service dealership where I got it, that it was unsafe to drive. I was out of state and had to use several Ubers and rent a car to get back home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692833October 11, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, STEERING
After an Update, the Jeep died completely in the middle of the road with a bunch of errors on the dash and would not restart. After about 10 minutes, it restarted but died again shortly after. A third try a while later and it ran in manual transmission mode to where we could get it home. Check engine light is on and vehicle is still acting odd.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692832October 11, 2025
ELECTRICAL SYSTEM, ENGINE
After installing the latest OTA update (U37.23-PROD), my Wrangler 4xe displayed “Service Hybrid System” and lost power while driving on the highway. The vehicle entered reduced-power mode, forcing me to continue using only the gas engine with limited acceleration. This is a safety issue. The problem started immediately after the OTA update. Diagnostic codes: U0594, P0A45, P1E1D. Please escalate this to Stellantis Technical Operations and confirm if a software reprogram (TSB 08-029-23) is available for my VIN. This situation created a serious safety concern while traveling 300 miles from home on a weekend with no Jeep dealers open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692830October 11, 2025
UNKNOWN OR OTHER
After i updated software last night, the car stopped in the middle of the road. The shift was flashing and check engine light came on saying “put in park” it happened 4 time as of now. I have to turn off the car and turn it back on the put in drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692829October 11, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
After a software update, the car would drive a few miles and then shut down in the middle of driving. You would be required to stop the car, put it in park, and restart the car. The car check engine light comes on and is in a crawl mode, with little acceleration. This is a wide spread issue across all 2024 Jeep Wranglers 4xe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692828October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
Performed software update yesterday evening while driving. Stopped to get gas and software update completed. Stopped to get food and when I got back into my car, check engine light came on and car abruptly emergency braked and powered off while in drive. Had to change drive mode to e save to make it home. Attempted to drive again and car lost power and came to a halt every other minute. Had to turn car off, turn back on wherever it halted. In the middle of traffic. Almost caused an accident several times. I have video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692827October 11, 2025
UNKNOWN OR OTHER
Diving when alert came on that said service charging system and vehicle was going to be disabled. With in seconds vehicle powered off. I was barely able to pull off and part of my vehicle was still stuck sticking out on a busy road. Vehicles check engine light came, battery light and a message about the charging system. Has to have the vehicle towed to the dealer. I was told this was the 4th jeep towed there today after yesterday’s update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692826October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
On 10/10/2025 there was an OTA update to the telematics/Uconnect system in my car. After it finished the car shut off while I was driving it multiple times. I lost all power and had to coast to the side of the road. This is extremely unsafe. Everyone that did the update is having this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692825October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
After a system software update the vehicle bricked. Driving and engine would stop. Check engine light appeared as well as other lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692824October 11, 2025
POWER TRAIN, ELECTRICAL SYSTEM
Uconnect software update caused the car to stall and for CEL to turn on. While in D, got a message to shift to P to go back into drive. This is widespread across 2024 4xe vehicles and is a major, major hazard to drivers and drivers of other vehicles. If one of these goes dark on a highway, it could lead to serious injury or even death. Horrible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692822October 11, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
After an update Jeep sent out on October 10, 2025, my Wrangler suddenly stalled while driving. I lost power steering, brakes, and total control of the vehicle. It forced me to shift to park. I had to drive home in limp mode, barely making it. My car is unable to be driven. It is a hazard. Thousands of others are having the issue as well — while on the freeway. This is deadly. Jeep has not put out any information. We are left without vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692820October 11, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I am writing to report a critical safety issue involving my 2024 Jeep Wrangler 4xe following the most recent Uconnect system update. After installing the update, my vehicle completely shut off while driving on the highway, putting my entire family in immediate danger. This was not a minor malfunction—our lives were at risk. After researching online and communicating with other Jeep owners, I have learned that this Uconnect-related failure is affecting multiple 2024 4xe vehicles, indicating a widespread and serious defect that must be addressed immediately. I am demanding immediate contact from a senior executive or engineer to discuss this issue, next steps for resolution, and assurance that Jeep will take full responsibility for this safety hazard. If I do not receive a prompt response, I will be escalating this matter through legal channels and reporting it to the National Highway Traffic Safety Administration (NHTSA) for investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692819October 11, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
Car stopped “bricked” in the middle of freeway. Had gas half full
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692818October 11, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
My car shut down while I was driving it. There was an update that my car did which caused it to stall. And then the engine light went off. Took it to the dealer and they did some things. Oil change tire rotation and I thought the recall but maybe not. Picked it up. Drove it out and in our way home it shut down on us in the middle of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692817October 11, 2025
ENGINE
I updated the uconnect software. After the Jeep ran maybe a block and wanted me to put into park then the jeep engine shuts off you put in park and restart. Engine light is on. Jeep lasts for a block and then all lights flash and goes dead again. Not drivable. Very dangerous I was on a busy road where I couldn’t pull over. Jeep should be ashamed and held accountable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692816October 11, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My vehicle is no longer working properly after the most recent update that happened on 10/10 my vehicle experienced weird sticking/stuttering while accelerating and then fully turned off on the road while driving. It was incredibly dangerous and I’m just glad there wasn’t anyone directly behind me at the time otherwise I would have for sure been rear ended. Now it shuts off every few minutes and the check engine light is on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692814October 11, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
When driving on a main road, my engine suddenly lost power with no advance warning. I was forced to coast to side of the road in order to put it back in Park and restart the engine. This happened 7 times during a 10 mile drive. It continues to happen no matter the distance driven
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692813October 11, 2025
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
After completing an update on the vehicle, I tried driving home and the vehicle started jerking and stopped accelerating in the middle of the road, luckily no cars close behind me but it could have ended badly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692811October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After automatic update, the vehicle lost propulsion and stopped at the middle of the road. All lights came on. Lost power steering as well. Restarting the car clears the lights except check engine light. It happened 2 more times on my way home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692810October 11, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Installed telematics box module update on 10/10/25. Now the Jeep is continuously saying to service the electronic assistance system and will lose complete power while driving and display the “shift to Park” and service engine light is on (lost power 3 times in less than a 2 mile distance).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Wrangler