Jeep Wrangler Complaints (2013)

657 consumer complaints on file.

#10585565April 29, 2014
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 9,200. UPDATED 6/10/14*CN THE CONSUMER STATED AS OF MAY 29, 2014, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/24/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585570April 29, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585245April 28, 2014
POWER TRAIN
ON SATURDAY, I RECEIVED THE SECOND NOTICE FOR RECALL ON MY VEHICLE (N28). I HAVE BEEN TRYING FOR MONTHS TO HAVE THIS REPAIR DONE AND THE DEALER HAS A LONG LIST OF CUSTOMERS WAITING FOR PARTS. I AM CURRENTLY NUMBER 30 ON THE LIST. ANOTHER LOCAL DEAL HAS 40 PEOPLE WAITING. THIS IS RIDICULOUS TO WAIT 6+ MONTH FOR REPAIR PARTS FOR A RECALL. THE RECALL WAS ANNOUNCED IN JUNE OF LAST YEAR AND THE DEALER IS GETTING 1 TO 2 SETS OF REPAIR PARTS A WEEK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585304April 28, 2014
STEERING
SAFETY RECALL N28/NHTSA 13V-234. I RECEIVED THIS RECALL NOTICE APPROXIMATELY AUGUST 2013. I IMMEDIATELY CALLED FOR APPOINTMENT. THEY HAD NO PARTS. I WAS INSTRUCTED TO CALL AGAIN LATER. I HAVE CALLED AGAIN FOUR MORE TIMES....SAME RESPONSE OVER 5 MONTHS. APPROXIMATELY AT SIXTH MONTH (FEBRUARY 2014) I PHYSICALLY WENT TO DEALER. THEY TOOK MY NAME AND INFO...SAID THEY WOULD ORDER PART AND CALL ME TO MAKE APPOINTMENT FOR REPAIR. I CALLED TWO MONTHS LATER AFTER NOT HEARING FROM THEM AND THEY HAD NO RECORD SHOWING I CAME IN. IT HAS BEEN NEARLY 8-9 MONTHS SINCE RECALL NOTICE AND I CANNOT GET THEM TO COOPERATE OR WORK WITH ME TO GET IT FIXED! WOE TO THEM IF/WHEN MY JEEP CATCHES FIRE OR DAMAGES MY JEEP OR CAUSES INJURY. BOUGHT AT SECRET CITY CHRYSLER JEEP IN OAK RIDGE, TN. MY NAME:[XXX],[XXX]. [XXX]. THEIR CUSTOMER SERVICE HAS BEEN TERRIBLE.....GREAT BEFORE I PURCHASED THE JEEP AND UPON NEGOTIATING SALE, VERY DISAPPOINTING AFTER PURCHASE WAS MADE....I SUPPOSE THIS BEING TYPICAL. SEVERAL UNRELATED ISSUES TO RECALL NOTICE ALREADY BADLY HANDLED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585343April 28, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT WAS INFORMED BY THE DEALER THAT IT WOULD TAKE BE APPROXIMATELY ONE YEAR OR MORE TO BEFORE THEY COULD PERFORM THE RECALL ON THE VEHICLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/21/14 *BF UPDATED 06/2/2014 *JS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584469April 23, 2014
POWER TRAIN
I HAVE BEEN INFORMED BY MAIL THAT THERE WAS A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE. WHEN I CALL THE DEALERSHIP FOR SERVICE, I'M TOLD THEY DON'T HAVE THE PARTS, CAN ONLY ORDER 1 PART A MONTH AND THAT I WOULD HAVE TO WAIT.....BEEN OVER A YEAR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584122April 22, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10584308April 22, 2014
POWER TRAIN
I GOT A RECALL NOTICE, TOOK THE CAR IN SEVERAL MONTHS AGO. I TOOK MY CAR IN FOR INSPECTION TO DEALER (CHRYSLER, DODGE, JEEP) AND THEY CONFIRMED RECALL AND SAID THEY WOULD HAVE TO ORDER THE PART. DEALER NOW, TWO MONTHS LATER TELLS ME THE MANUFACTURER IS ONLY RELEASING 1 PART A WEEK FOR RECALL CORRECTION. THIS SEEMS TO BE A POOR WAY OF REPAIRING RECALLS AS THE RISK CONTINUES.. DOES CHRYSLER TAKE THESE THINGS SERIOUSLY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583285April 17, 2014
STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583153April 16, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579665April 14, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578433April 9, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AFTER DISCONNECTING THE BATTERY FOR A PERIOD OF 24 HOURS, RECONNECTED THE BATTERY POSITIVE TERMINAL THEN NEGATIVE TERMINAL. TRIED TO START THE JEEP AND DASH READS HOTOIL, CHECK TPM SYSTEM, SWAY BAR LIGHT AND CHECK/SERVICE ENGINE LIGHT ON AND ENGINE WILL NOT START/ EVEN CRANK OVER. THE KEY FOB WILL NOT UNLOCK OR LOCK DOORS. THE LAST THING IS THAT CANT DISARM JEEP SECURITY SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578454April 9, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER UNLIMITED. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) JANUARY 2014; HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578295April 8, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER OCTOBER 2013. THE DEALER ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577896April 7, 2014
STEERING, POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER JANUARY OF TWO THOUSAND THIRTEEN. THE DEALER ADVISED THE CONTACT THAT SHE WAS PLACED ON A WAITING LIST AND THE MANUFACTURER PROVIDED ONE REPAIR KIT PART PER WEEK. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE WAS NOT EXPERIENCED. UPDATED 05/28/14 MA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577665April 7, 2014
POWER TRAIN, STEERING
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION COOLER TUBE RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER THE PART WAS NOT AVAILABLE, AND IT WOULD BE A 2 MONTH WAIT. RECALL # 13V234000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577371April 4, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) ABOUT SIX MONTH AGO AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT MENTIONED THAT HE WAS VERY CONCERNED FOR HIS SAFETY. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577257April 3, 2014
POWER TRAIN, STEERING
I WAS NOTIFIED OF A SAFETY RECALL (N28/ NHTSA 13V-234) OVER THREE MONTHS AGO. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY KEEP STATING THAT THE PARTS ARE NOT AVAILABLE. WHAT KIND OF RECOURSE DO I HAVE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577190April 3, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575599April 2, 2014
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
2013 JEEP WRANGLER . CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHEN A TONE SOUNDED, THE BRAKE LIGHT, ABS AND STABILITY LIGHTS ILLUMINATED. ALSO THE SPEEDOMETER AND TACHOMETER NEEDLES WENT TO ZERO, AND THE CRUISE CONTROL SHUT OFF, SLOWING THE VEHICLE DOWN INSTANTLY. THE STABILITY AND BRAKE SWITCH WERE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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