Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11692862October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After traveling a short distance, the vehicle will shut down, lose all power and require you to restart. At which time the process repeats, short distance of travel with sudden loss off all vehicle functions. There is some indication that this is due to a software issue pushed in an ota update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692861October 11, 2025
ELECTRICAL SYSTEM
A software updated completed while I was driving and not 15 seconds later my jeep lost power and told me to shift into park. I carefully pulled over. Stopped the vehicle. Put it in park. And then restarted it. Drove about 30 seconds and it happened again. Check engine light is now on too.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692860October 11, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
After an over the air update, when driving the vehicle all of the sudden thought the car was parked and lost all power. After coming to an immediate uncontrolled stop, I was able to shift into park and then drive again however due to the issue and many others reporting I am not comfortable driving above 25 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692859October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Immediately after downloading the Uconnect 10/10/25 update, as requested by my Jeep, the car immediately lost all power, shutting completely off in 6pm traffic. This problem on 10/11/25 has been posted all over social media. Took the jeep to the dealership for service and they said they have no information from Stellantis about this occurring. No warnings prior to downloading update. We could have been killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692858October 11, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle suddenly dropped in speed. Only able to go about 10 mph. CEL and received Electronic Stability Control error. Was able to get car home and CEL message eventually off. Drove it again but found that it would shut down about every 10 miles. Would have to stop the car, shut it off, then could drive it another 10 miles. And the CEL did come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692857October 11, 2025
ENGINE, POWER TRAIN, STEERING
While driving my vehicel, seems that an update were installed that caused a sudden hard stop, the check engine signal turned on and the system asked to change from D to P. We had the fortune that it was in traffic, so the vehicle was almost stopped. After a restart, I was able to drive but 3 minutes later... It happened again. I was not being able to accelerate and the system asking to change to Parking while driving at 30 MPH. I was driving with my family and it was hard for us because my daughter feels unsecured. How is it possible that an update broke some vehicles?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692856October 11, 2025
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Car is locking up and saying “press P to start” and shift gear lights start blinking. Check engine light is also on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692855October 11, 2025
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Performed uconnext update last night and this morning car completely lost power on the highway. Power steering also did not work and unable to provide gas to car to accelerate. Dead stopped on highway. Dealership then tells me it is “safe to drive but will continue stalling out”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692852October 11, 2025
POWER TRAIN
After a recent over the air software update the vehicle will just shut off while while driving with no way to accelerate or maintain speed. The vehicle just coasts to a stop.This caused me to have to stop in traffic, shift to park and restart the vehicle. This has been happening consistently since the software update on 10/10/25. I am going to have the vehicle towed to the dealership as it's not safe to drive since it will only go a half mile between shutting down. Jeep acknowledged the issue on a forum dedicated to Jeep wrangler. This issue is impacting many jeeps that received the update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692850October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Check engine light activated then intermittent loss of power while in motion or while stopped. Forced to restart engine. Happened after over the air update of Telemetrics box module update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692849October 11, 2025
ENGINE, ELECTRICAL SYSTEM
October 11, went to the grocery store and parked. Upon shutting off the vehicle, it asked to push an update. I said ok, plugged the charger into the charging station and went shopping. About an hour later I left the parking lot. Made it 200 yards and the vehicle shutoff and started to come to an abrupt stop. I was in a 40 mph zone, and the person behind laid on their horn and swerved. My vehicles check engine light came on, and it was still in drive with the dashboard displaying a flashing D. I put it in park, shut it off and put the flashers on. Once I restarted, CE light was still on, but it let me put it into drive and move. I made it another 200 yards and it did the same thing. Pulled over again and parked. This time, I selected e-save to run on fuel. It was driving a little strange to me, but I was able to make it home (4 miles) safely. I’ll be taking it into the shop as soon as I possibly can.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692848October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After doing the unconnect update on Oct 10, while the vehicle was driving it bricked (stopped moving, everything went off). Causing a near accident with our entire family in the car - young children involved! We pulled over and turned it off then back on again and we're in limp mode for a while when it bricked AGAIN this time in the middle of an intersection. This is a BRAND NEW Jeep and has barely been driven. Absolutely horrific!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692846October 11, 2025
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I installed an update last night and today the vehicle just shuts off on it own. Looks like jeep stellantis pushed an updated that they clearly did no testing on. P1e1d-00 is the code when I scan. I can no longer drive my jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692843October 11, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
After accepting a prompted Uconnect over-the-air (OTA) software update, my 2024 Jeep Wrangler 4xe began experiencing complete loss of motive power while driving. The vehicle suddenly lost acceleration capability and had to be restarted multiple times. I took the vehicle to McPeek’s Chrysler Dodge Jeep Ram in Anaheim, CA, where technicians confirmed that multiple Wrangler 4xe vehicles had arrived the same day with the same failure following the same Uconnect update. The dealership performed a rollback to the previous software version, but the issue was not resolved. During the post-rollback road test, the technician confirmed that engine and propulsion issues persisted, and my service advisor advised that the vehicle was unsafe to drive. As a result, the Jeep was not released back to me and remains at the dealership pending further direction from Stellantis engineering. Diagnostic codes reported by other affected owners and visible in forums include U0293-00 (Lost communication with hybrid control module), U0010-00 (CAN bus communication failure), and P1E1D-00 (Hybrid control processor fault), which appear consistent with a communication breakdown between the Uconnect and hybrid powertrain systems. Jeep Customer Care has opened case #[XXX] for this incident and is coordinating with the dealer. This appears to be a safety-related defect, as the vehicle can unexpectedly lose power while in motion. Dealer: McPeek’s Chrysler Dodge Jeep Ram 1221 S Auto Center Dr, Anaheim, CA 92806 (714) 635-2340
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692842October 11, 2025
ENGINE, STEERING, FORWARD COLLISION AVOIDANCE: WARNINGS
Jeep released an update for uconnect box. After it was automatically installed my Jeep wrangler lost engine power and steering while in the middle of a round about. Barely had enough momentum to make out of the closest round about exit and no power to pull off the road. Dashboard flashed shift into park. Shifted into park and restarted the engine. Turned off the main road and it died again. This did it 3 more times trying to drive home. This is extremely dangerous since you lose steering and engine power. This could kill someone on a turn, highway, or intersection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692841October 11, 2025
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE
Last night my Jeep Wrangler 4xe had a automated over the air software update come up on the screen. As normal i pressed update so the computers updated themselves. This morning I was approximately .5miles away from my house (first time driving since update), and I got multiple warning lights and errors on the dash. THE MOTOR THEN TURNED OFF WHILE THE VEHICLE WAS IN MOTION. I pulled over, I was able to get the vehicle restarted and turned around. I made it about 1000feet from my house when the car TURNED OFF COMPLETLEY AGAIN. This time it would not restart. Luckily I was able to coast onto a side street off of a busy main road. I had to have the vehicle towed to a dealer. I later learned that Jeep pushed this update out and this same thing happened to THOUSANDS of 2024 Jeep Wrangler 4xe. Myself, my wife and my infant son could have been killed due to Jeep's negligence and carelessness, there is no way that a software update should be pushed out without it being tested and vetted. Oh and the dealers have no solutions or loaners so I am already out $300 for a 3-day rental.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692839October 11, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Had an update, and now the Jeep is flashing lights everywhere, there was a thud, and it won’t drive. If this happened while I was driving, it could have caused a big issue and accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692838October 11, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
After my UCONNECT software updated today 10/11/25 my car has not been driving right since. I can’t drive more than 20ft without it stopping flashing “shift to p” all my gears are lighting up i put the car into park with my foot on the break it flashes 3 different other issues then reverts back to my MPH, i am not able to shift it back into drive i have to then turn the car completely off then turn it back on shift it into drive. Happened on a major road with heavy traffic NOT SAFE. i managed to do a hard factory rest and drove it on E-SAVE which i was able to get the car to my house without having to pay $350 for towing. I’m praying it can get me to work on monday and this will be fixed by then because i cannot afford to miss work let alone pay for a rental due to JEEPS MISTAKE!! I pay a lot of money for this car which is a 2024 Jeep Wrangler Sahara 4xe with less than 20k miles never had any other issues with it until now. VERY DISAPPOINTED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692837October 11, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My car will abruptly lose all power will driving down the road and the dash directs you to put it in park and restart the vehicle. This requires coming to a complete stop in the middle of the roadway. This happened 10x in a 30 mile drive and at times at highway speeds. Forcing me to either stop in the middle of the freeway or hope i can get to the side of the road to pull off. This is extremely dangerous and from my early research this is happening to all 4xe wranglers after a failed update last night. Jeep is advising people to drive the car in gas mode (which it does not have) but all 3 hybrid modes have the same result. Someone is going to be seriously injured or killed because of this issue. Nobody should be driving these vehicles like this and i dont know what my 18 year old daughter would have done if she was driving on the highway. This emergency needs immediate attention not the response from Jeep that they will “look into it monday”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692836October 11, 2025
ENGINE, UNKNOWN OR OTHER
Following last nights software update, this morning while driving car alert beeped and dash read “shift to P to start” and engine light came on. I restarted and engine light on. Car seemed to be in electric and gas mode at the same time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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