Jeep Wrangler Complaints (2010)

686 consumer complaints on file.

#11565431January 14, 2024
SERVICE BRAKES
The ABS control module is reporting a DTC code C2200 indicating an ABS module internal failure. The instrument panel warning lights for esp, bas, abs and the traction control are all continuously lit. This problem is continuous but has not been confirmed or inspected by a dealer. independent service center, police or insurance representatives. It is, however, a well known issue reported on Jeep owner forums as an ABS Dashboard Christmas Tree. I have not yet had an ABS related accident but it is extremely concerning that there is an internal ABS module failure that could cause an accident. I have attempted to replace the ABS Module, part 68067458AA, but I am told this part is not available due to a hold for engineering review. I was told the engineering review should be completed by March 20 but until then I am unable to obtain a new replacement part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548771October 7, 2023
AIR BAGS
Jeep Wrangler JK is required to replace clockspring due to dust that could compromise airbag circut causing potential non-deployment of the driver airbag. Currently, the jeep is available for inspection. Non deployment of the airbag can cause bodily harm or life threating injuries that put at risk driver and others. Jeep owner bring multiple times the vehicle to the dealership but they didn't have part available and never is been fixed. The vehicle has been inspected from multiple technicians at differents dealership. Airbag warning is showing in the dashboard of the vehicle since 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544540September 14, 2023
STEERING, SUSPENSION
Track bar bracket broke off at 65 mph due to violent steering death wobble. I had no steering when track bar bracket welds broke off axle. No Sterring. Yes, independent. Had to have vehicle toed on flatbed. Yes, Insurance said they will not cover catastrophic failure of the steering or the damage. No warnings other than dramatic front-end vibration that broke off the metal bracket.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11540565August 24, 2023
ENGINE
The contact owns a 2010 Jeep Wrangler. The contact stated that while the vehicle was parked in his driveway three to four feet away from the house the vehicle caught on fire and burned his house down The vehicle and the house was condemned total loss. A Police and Fire report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11538716August 15, 2023
FUEL/PROPULSION SYSTEM
When ever I fill the tank with gas I get leakage of fuel on my driveway so I have been filling it halfway and I don’t get the leakage it also has a fuel smell. I have found on the internet that this is common and the repair part is available, but I feel that this is very similar to the recall on Toyota trucks that is now on going so I feel it is my duty to report this safety situation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527292June 15, 2023
AIR BAGS
This vehicle was recalled in 2016 for defective airbag clock spring replacement and I had the recall work done in early 2017. In June of 2021, the airbag warning lamp came on and a scan showed that the airbag clock spring (which had been replaced under the recall in 2017) was defective. I took the vehicle to the local Jeep/Chrysler dealer and was told that they only warranty recall related parts for 2 years, which had already expired, and that I was responsible for FULL payment to get the clock spring replaced. It is incomprehensible to me that an official NHTSA recall that resulted in replacing a supposedly defective part with another part that proved defective would not be covered by the original recall at Jeep/Chryslers expense. Serious injury or death could occur to myself and other passengers if the airbags are not properly deployed in a collision. An additional recall should be issued for owners of all Jeep vehicles that had a defective part replaced with another defective part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517883April 19, 2023
ENGINE
I did not have a check engine light. I began to notice a slight ticking sound. I took it to a dealership and they say I need a brand new engine. I have had no issues with my vehicle and have maintained it well. I went from a slight ticking sound to a $11,000 estimate for an engine swap. My Jeep only has about 66,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505618February 5, 2023
ENGINE, POWER TRAIN, SERVICE BRAKES
When starting the vehicle the check engine light comes on. Including the low tire pressure sensor comes on. The tires have been repaired yet the pressure system still says low. The car when shortly after it's been turned on only going several miles an hour and staying about 2RPMs starts to kick forward in a abrupt motion as if it wants to accelerate. Sometimes it's a hit or miss to start the car so I have to put it in neutral to start it. In conclusion everytime the vehicle starts to move from a complete stop or braking a loud clanking noise repeats a 2-3 times (clank,clank,clank) continues then stops after driving continually, then repeats after every stop that is made. I'm not sure what to make of it but my guess it has to do with the braking system even though no warning lights for brakes have come up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500890January 9, 2023
STEERING, STEERING:LINKAGES:DRAG:LINK:CONNECTION, POWER TRAIN
The contact owns a 2010 Jeep Wrangler. The contact stated while driving at 5 MPH, the passenger's side steering column detached. No warning lights were illuminated. Additionally, the transmission had a fluid leak. The vehicle was towed to an independent mechanic, where it was diagnosed that the drag link, control arm, and adjustment sleeve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500598January 7, 2023
STRUCTURE:BODY
The muffler heat shield has become detached from all 4 fasteners and drops onto the top of the muffler. When starting the engine could hear a loud metal banging noise from the rear of the vehicle. Where the heat shield attaches to the body on 4 studs and is held in place by 4 zinc plated pal nuts, around the pal nuts the heat shield corrodes and separates from the zinc pal nuts allowing the heat shield to fall onto the muffler. On the Jeep Wrangler forums this is a widely discussed topic happening to many Jeep Wrangler owners from about the 2007 model year to about the 2015 model year. Some have just removed the heat shield by themselves and other have reportedly taken the Jeep Wrangler to Jeep or Chrysler dealerships where they have removed the heat shield. Is there a safety risk?? Not sure, but the manufacture installed the heat shield for a reason. This component, if there for a safety reason, should last almost the life of the vehicle. Only have 48K on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494421November 21, 2022
AIR BAGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
Airbag, brakes, traction control inoperative with c2200-00 code for internal brake control fault. Vehicle has 58k miles garage kept, now has no safety components working. It is a known problem apparently all over the internet. Why isn't this being addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489327October 14, 2022
ENGINE
The contact owns a 2010 Jeep Wrangler. The contact stated that while stopped at a light, the front passenger side wheel rail started to flame. The contact then stated that she exit the vehicle and noticed that everything under the hood started to melt. No injuries were sustained. No medical attention was required. The air bags did not deploy. No police report was filed. The fire department extinguished the fire. The vehicle was towed to a tow yard. Additionally, the contact stated that on two separate occasions while driving at various speeds, the gears failed to shift into second gear. No warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11488656October 10, 2022
SUSPENSION, STEERING, UNKNOWN OR OTHER
Hello, Recently my 2010 Jeep Wrangler has developed the infamous death wobble. It is one of the most terrifying things I've ever experienced. Being on the freeway, doing 75, having my vehicle suddenly start shaking and wobbling like it's coming apart at the seams, and having to come to a complete stop in the middle of rush hour traffic, 3 lanes away from the shoulder has given me extreme anxiety! I have read in depth about this issue, I have read that there have been lawsuits and tech bulletins, but never a recall because "nobody has died from this". Believe me, it's only a matter of time, whether it be a heart attack or an accident, it will happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486704September 27, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2010 Jeep Wrangler. The contact stated while refueling the vehicle, fuel spilled down the side of the vehicle. The contact stated that he was an independent mechanic that diagnosed a faulty fuel check valve in the filler neck. The contact stated that the filler neck needed to be replaced; however, the vehicle was not repaired because the dealer and the manufacturer would not sell the contact the part since the vehicle was not included in a TSB or recall. The contact related the failure to NHTSA ID Number: 10037960 (Fuel System, Gasoline). The manufacturer was notified of the failure however, no assistance was offered. The approximate failure mileage was 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485629September 21, 2022
AIR BAGS, SERVICE BRAKES, UNKNOWN OR OTHER
Code C2116 - ABS Pump Motor Supply low. This error code has been occurring for the past year. I have no ABS brake function, no air bag function, and no traction control function. The part from Jeep Chrysler, ABS Module, has been on back order for 1 year. I believe it is dangerous for me to be driving this vehicle. One year on back order, please do something and help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474286July 16, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving from the store, I was coming up to a cross road when my wipers just went wild for reasons unknown. When I went to turn them off it completely shut off putting at a sudden stop thankfully just before the crossroad and I'm blessed my kids weren't with me. Put it in park then tried to start it and it was shortly after when I was able to get it started again. Once it was able to start I put into drive and the whole dash was up in lights, and it was almost like it was bogging the rest of the way, under a certain Rpm it was gunna die and I couldn't get it to sustain at a rpm. Almost like it was bogging down on me. Just hoping and praying it would last till home. Once I got it home it died on me. Once it was parked and I tried to figured it out it only tries to turn over after that it dies on me. For how sudden it happened I just don't think I can trust taking it out anymore especially with my children. I am greatful that myself and no one else was injured if it had happened seconds later it would of been a different story. I haven't been able to move it or get it checked because of work and towing costs. So I'm at a loss for what it could be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463365May 4, 2022
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
The contact owns a 2010 Jeep Wrangler. The contact stated while driving 30 MPH, the vehicle lost electrical power and shut off inadvertently. There was no warning light illuminated. The contact veered to the side of the road. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that the fuse box panel needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure but did not provide any assistance. However, the manufacturer informed the contact that it was a known failure and referred him to NHTSA. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462014April 25, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:MOUNTING PLATE/FLANGE
The contact owns a 2010 Jeep Wrangler. The contact stated that the fuel skid plate was deteriorating. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact was concerned about the fuel tank detaching. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The consumer stated the fuel skid plate is the only the piece holding the fuel tank in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461449April 20, 2022
WHEELS, ENGINE, UNKNOWN OR OTHER
I purchased the vehicle from Loperena Auto Sales based on a video and phone conversation with Eddie Loperena who said nothing was wrong with the vehicle expect maybe a left front tire. On March 31 I wired ($14, 995.00) to Loperena Auto. I hired a transportation company to transport the vehicle to my home address in Bedford NH - the vehicle arrived with a ripped temporary plate, 1 key, copies of Bill of Sale but NO TITLE.He informed me the title was coming (On April 20th still no title) and to relax. I ordered four new tires (as they were all bad and would not pass inspection) and they arrived a few days ago so I took the Jeep to Tire Warehouse and they said the vehicle has some issues and they recommended I take the vehicle to a mechanic. I texted Eddie from Lopererna who informed me that this was a used vehicle and he does not check anything in his cars including brakes, engines nothing - this was a completely different tune than when I spoke with him before when he said nothing was wrong with the vehicle. He then called me a text gangster, so I called him and became belligerent and asked me if I knew who I as dealing with and come down to the dealership.I told him the car needed work which was different than what he told me on the phone before purchasing the vehicle and he again said he never checks his cars.. they are used cars. I took the vehicle to my local mechanic and he said the car was a lemon. The car needs new front bearings, two new U joints and if they are stuck to the front axle then a new front axle, rear axle seal and additional bearings. He then said there is so much OIL on the engine that it is a fire hazard (Must not be Driven) and he cannot determine where the oil is coming from without pressure washing the Engine but at a minimum the whole engine needs to be resealed. Answers: Engine, Tires and Axle failed inspection and yes. Definite safety risk! Inspected by mechanics and police. NO Lights at all and only made aware at mechanics shop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457946March 23, 2022
AIR BAGS
The contact owns a 2010 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 19V018000 (Air Bags) and 16V290000 (Air Bags) however, the parts to do the recall repairs were not yet available. The local dealers Tasca Chrysler Jeep Dodge Ram Fiat Johnston (1667 Hartford Ave, Johnston, RI 02919: (401) 351-6600) and Bald Hill Dodge Chrysler Jeep RAM (1035 Bald Hill Rd, Warwick, RI 02886: (844) 847-4671) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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