Jeep Wrangler Complaints (2004)

192 consumer complaints on file.

#10850515March 19, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
AT 91,500 MILES THE PCM FAILED FOR A SECOND TIME. I AM NOT CERTAIN WHEN THE FIRST FAILURE OCCURRED, BUT IT WAS SHOWN TO HAVE BEEN FLASHED PREVIOUSLY. THIS ISSUE SURFACED IN THE FORM OF A STALL OUT AT A LIGHT. WHEN ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION THE ENGINE STALLED. AFTER PARKING THE VEHICLE, TURNING OVER THE ENGINE WHILE SIMULTANEOUSLY GIVING IT GAS, THE VEHICLE TURNED OVER. ACCORDING TO THREE DIFFERENT MECHANICS THIS IS A COMMON ISSUE AMONG '04 JEEP WRANGLERS THAT THEY HAVE ENCOUNTERED RECENTLY (12 YEARS AFTER MARKET AND 2 YEARS COMPLETELY OUT OF WARRANTY). NO ONE CAN FIND A REPLACEMENT PCM BECAUSE THEY ARE NO LONGER MANUFACTURED, AND IT WAS CHRYSLER'S RECOMMENDATION THAT CUSTOMERS EXPERIENCING THIS ISSUE GO TO A SCRAP YARD TO FIND A REPLACEMENT (LIKELY TO HAVE THE SAME ISSUE). AS A CUSTOMER I AM APPALLED THAT WE ARE AWARE OF THIS ISSUE AND THERE HAVE BEEN NO RECALLS. DRIVING DOWN THE HIGHWAY MY BATTERY CHARGED TO 20 VOLTS AND COULD HAVE EXPLODED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822621January 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE REAR PASSENGER SIDE HUB BEARING AND AXLE SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND WAS REPAIRED AT 41,846, 46,297, 52,000 AND 55,600 MILES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807552November 30, 2015
STEERING, SUSPENSION, WHEELS
WHILE MOVING DOWN HIGHWAYS 40 TO 65MPH IVE NOTICED THAT WHENEVER I HIT POT HOLES OR BUMPS MY CAR IMEDIATELY GOES INTO A MAJOR WOBBLE LIKE I HAVE A FLAT TIRE, HOWEVER AS SOON AS I TAP MY BRAKE IT STOPS. MY FRIEND TOLD ME THIS IS A DEATH WOBBLE FACTORY RECALL BUT JEEP DEALERS TELL ME MY CAR VIN ISNT INCLUDED. WHY NOT SINCE IT HAS THE PROBLEM?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762357September 8, 2015
UNKNOWN OR OTHER
JEEP HAS NEVER BEEN OFF ROAD. HUSBAND NOTICED WHILE CHANGING OIL, FRAME ROT WAS VISIBLE IN FRONT OF VEHICLE. LATER TOOK TO LOCAL AUTOBODY SHOP THAT CONFIRMED FRAME IS ROTTED FROM INSIDE OUT. RECOMMENDS NEW FRAME AND TO NOT DRIVE IT DUE TO SAFETY CONCERNS. HE STATED THIS IS VERY COMMON IN JEEPS AND THAT I SHOULD FILE A VEHICLE SAFETY COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758649August 23, 2015
SUSPENSION
JEEP "DEATH WOBBLE" BETWEEN 50-60 MPH. I'VE CORRECTED ISSUE 3X OVER THE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743557July 26, 2015
UNKNOWN OR OTHER
I WAS AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE, AUTOMATIC TRANSMISSION IN DRIVE. THE ENGINE STARTED TO RACE AT VERY HIGH R.P.M.'S FOR NO REASON. I WAS ABLE TO KEEP THE VEHICLE FROM ACCELERATING WITH HARD BRAKE PRESSURE AND QUICKLY SHIFTED INTO NEUTRAL. THE ENGINE RETURNED TO NORMAL IDLE AFTER SEVERAL SECONDS. THIS HAS HAPPENED APPROXIMATELY 5 ADDITIONAL TIMES SINCE THEN FOR NO APPARENT REASON. I CHECK FLOOR MATS, GAS PEDAL MOVEMENT AND EVEN ATTEMPTED TO APPLY PRESSURE TO BOTH THE GAS AND BRAKE PEDAL AT THE SAME TIME WHICH WAS IMPOSSIBLE. THERE SEEMS TO BE NO COMMON FACTOR TO THESE INCIDENTS. I HAVE NOT EXPERIENCED ANY WARNING LIGHTS OR CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726915June 23, 2015
STEERING, SUSPENSION
DRIVING DOWN THE HIGHWAY AT ANYWHERE ABOVE 40MPH AND HITTING A BUMP IN THE ROAD SENDS THE VEHICLE INTO A VIOLENT SHAKE/WOBBLE. THIS DOES NOT STOP UNTIL THE VEHICLE IS SLOWED DOWN TO BELOW 40. THE JEEP IS COMPLETELY STOCK. NO LIFT, NO BIGGER TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715738May 11, 2015
STEERING
MY 16 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE ON NORMAL DRY PAVEMENT WHEN THE CASTING THAT ANCHORS THE TIE ROD TO THE FRONT LEFT WHEEL SNAPPED OFF. THE VEHICLE VIOLENTLY PULLED TO THE RIGHT CAUSING IT TO GO OFF THE PAVED ROAD SURFACE AND CRASHING INTO A TREE. THE VEHICLE HAS THE ORIGINAL FACTORY SUSPENSION AND TO MY KNOWLEDGE HAS NEVER BEEN MODIFIED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10664298December 15, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A STRONG FUEL ODOR COMING FROM THE FUEL TANK. THE CONTACT DISCOVERED THAT THERE WAS FUEL LEAKING FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000. UPDATED 02/04/15*LJ UPDATED 6/8/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664147December 14, 2014
FUEL SYSTEM, GASOLINE
I DROVE TO THE GAS STATION ONE MORNING FILLED MY GAS TANK WHEN I GOT HOME AND PARKED ON THE DRIVE WAY; I GOT OFF THE JEEP I SMELLED GAS WHEN I LOOKED BACK BEHIND THE JEEP I SAW GAS RUNNING DOWN FROM THE TOP OF THE GAS TANK . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663984December 12, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. WHILE DRIVING 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED; HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10650906October 28, 2014
AIR BAGS
TEXTING DRIVER TURNED INTO MY LANE WITH NO CHANCE TO HIT BRAKES FOR ME WE HIT HEAD ON AT 35 MPH. THE CHEVY IMPALAS AIR BAGS WENT OFF OURS DID NOT . AFTER THE HARDEST HIT OR IMPACT OF MY LIFE WE ROLLED OVER AND LANDED ON THE PASSENGER SIDE WINDSHIELD AND ROLL CAGE , COLLAPSED ON MY WIFE'S HEAD TO LACERATE AND FRACTURE MY WIFE'S SCULL. HAD AIR BAGS WORKED I WOULDN'T HAVE GOTTEN A BROKEN NOSE ON BOTH CODES AND A FRACTURED CHEEK.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10639525September 27, 2014
STEERING, SUSPENSION
"JEEP DEATH WOBBLE"....VIOLENT SHAKING OF FRONT END CALLED......AFTER HIGHWAY BUMP OR UNEVEN ROAD SURFACE......HAD TO PULL OVER ONTO SHOULDER TO STOP IT.......... I HAVE HAD THIS FIXED NUMEROUS TIMES, WITH NEW TIRES, ALIGNMENT, AND IT KEEPS COMING BACK.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637735September 20, 2014
SUSPENSION, WHEELS
WHILE DRIVING FRONT END STARTED TO SHAKE UNCONTROLLABLY, HAD TO ALMOST COME TO A STOP TO GET IT STOP SHAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622053August 13, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT THE WELDING ON THE VEHICLE'S FRAME WAS DETERIORATING TO THE POINT OF POTENTIALLY DETACHING ON THE PASSENGER SIDE FLOOR PANELING. IN ADDITION, THE INTERIOR OF THE FLOOR WAS DETACHING FROM THE DRIVER SIDE AND THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO TWO PRIVATE MECHANICS WHO STATED THAT THE RUST AND CORROSION WAS EXCESSIVE AND THE PANELS NEEDED TO BE REPLACED AND WELDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616809July 28, 2014
SERVICE BRAKES
TL- THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THE WHILE DRIVING 45 MPH DOWN A STEEP HILL WHEN THE BRAKES FAILED. THERE WERE NO WARNING LIGHTS THAT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT VEERED THE VEHICLE TO THE RIGHT. THE VEHICLE WAS WAS STEERED ALONG SIDE A FENCE, IN ORDER TO SLOW THE VEHICLE DOWN. THE CONTACT CRASHED INTO A TREE IN ORDER TO STOP THE VEHICLE. THE TWO FRONT AIR BAGS DID DEPLOY. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TOTALED. THE VEHICLE DID NOT HAVE COLLISION INSURANCE. THE CONTACT DID NOT CONTACT THE MANUFACTURER TO INQUIRE ABOUT VIN NUMBER BEING INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10609263July 9, 2014
SUSPENSION
VEHICLE BEGAN SHAKING VIOLENTLY AFTER HITTING A ROUGH SPOT ON THE INTERSTATE. HAD TO BRAKE HARD AND PULL OFF THE INTERSTATE TO REGAIN CONTROL. CHECKED OUT THE VEHICLE FOR ANYTHING OBVIOUSLY WRONG AND DID NOT FIND ANYTHING WHILE ON THE SIDE OF THE INTERSTATE. RETURNED HOME AT A SLOWER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597855June 12, 2014
ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE HAD BEEN DRIVEN FOR ABOUT 35 MINUTES AT APPROXIMATELY 70MPH ON THE INTERSTATE. THE VEHICLE UNEXPECTEDLY BEGAN TO PRODUCE A THICK WHITE SMOKE. THE VEHICLE WAS IMMEDIATELY PULLED OVER AND PLACED INTO PARK; THE VEHICLE WAS ALREADY ON FIRE UPON EXITING. THE GRASS BENEATH HAD CAUGHT ON FIRE AS WELL. THE HOOD BEGAN TO BLACKEN INDICATING A FIRE IN THE ENGINE COMPARTMENT CLOSE TO THE FIREWALL. THE ENTIRE INCIDENT TOOK PLACE IN ABOUT THIRTY SECONDS; FROM THE TIME IT BEGAN TO SMOKE TO THE TIME IT WAS ON FIRE BEGIN THE ENTIRE INCIDENT. A TRUCK DRIVER WITH A DRY CHEMICAL FIRE EXTINGUISHER PUT THE ENGINE FIRE OUT; AFTER LIFTING THE HOOD TO A BALL OF FIRE. THE ONLY INJURY BEGIN LIGHT BURNS FROM LIFTING THE HOOD. ESSENTIALLY, MY JEEP WRANGLER, WITH NO AFTERMARKET PARTS INSTALLED, BURST INTO FLAMES FOR NO APPARENT REASON. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10587478May 9, 2014
SEAT BELTS, SEAT BELTS:FRONT:ANCHORAGE
TL* THE CONTACT OWNS A 2004 JEEP WRANGLER. THE CONTACT STATED THAT WHILE TRAVELING AT AN UNKNOWN SPEED, THE DRIVER ATTEMPTED TO AVOID CRASHING INTO A DEER AND LOST CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER AND THE DRIVER'S SIDE SEAT BELT BECAME SEPARATED FROM THE BELT CLIP. THE DRIVER WAS EJECTED FROM THE VEHICLE AND SUFFERED FROM FATAL INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND HAD NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE SEAT BELT FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000. KMJ
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10577018April 3, 2014
ELECTRICAL SYSTEM
I DROVE MY JEEP FROM HOME TO WORK ABOUT TWENTY MILES WITHOUT ANY PROBLEMS NO WARNING LIGHTS OR ANY VISIBLE PROBLEMS. I SHUT IT OFF WENT INTO WORK ONLY TO LEARN IT HAD CAUGHT ON FIRE ABOUT THIRTY MINUTES AFTER BEING SHUT OFF ! THE HEATER MOTOR AND GLOVE BOX AREA IS WHERE THE FIRE STARTED. FIRE DEPARTMENT CALLED IT ELECTRICAL? CONTRACTED JEEP (CHRYSLER) ABOUT ANY RECALL OR TSB BUT WAS TOLD THERE WASN'T ANY! THIS SEEMS TO BE A MAJOR PROBLEM COMMON IN A WIDE YEAR RANGE OF WRANGLERS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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