Jeep Wrangler Complaints (2015)

479 consumer complaints on file.

#11155925December 4, 2018
AIR BAGS
MY WRANGLER WAS COMPLETELY TOTALLED. CRUNCHED FROM EVERY SIDE, AND NOT A SINGLE AIRBAG DEPLOYED. MY PASSENGER WAS SEVERELY INJURED. *DT *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11154369November 27, 2018
ENGINE, POWER TRAIN
DROVE 1018 MILES JEEP WAS RUNNING FINE. STOPPED AT A HOTEL TO CHECK IN. WHEN I WENT BACK OUT TO START IT, THE CHECK ENGINE LIGHT CAME ON AND STAYED ON AND WAS A SOLID LIGHT (NO BLINKING). DROVE IT THANKSGIVING DAY AND TOOK IT TO A DEALER ON FRIDAY WITH THE CODE P0304. MECHANIC TELLS ME THAT IT NEEDS A NEW CYLINDER HEAD AND IS NOT SAFE TO DRIVE BACK HOME 1018 MILES. I LEARNED LATER THAT THIS IS A KNOWN ISSUE AND JEEP ISSUED A LIFETIME WARRANTY COVERING UP TO 2013. AFTER MUCH RESEARCH AND READING, THE ISSUE STILL CONTINUES THROUGH THE 2016 MODELS. I CALLED JEEP TO ASK FOR SOME ASSISTANCE SINCE I AM 1018 MILES FROM HOME AND HAVING TO STAY IN A HOTEL FOR 10 DAYS WITH NO LOANER OR RENTAL CAR AND THE REPAIRS ARE ESTIMATED AT $4850 (THE COST AT HOME IN TEXAS WOULD HAVE BEEN $2600) AND CHRYSLER SAID NO! THIS IS A KNOWN ISSUE AND CONTINUES TO HE A KNOWN ISSUE. CHRYSLER JEEP SHOULD BE FIXING THE PROBLEM OR EXTENDING THE LIFETIME WARRANTY FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144305October 31, 2018
AIR BAGS
THE AIR BAG LIGHT IS ON. READ MULTIPLE CASES THAT A DEFECTIVE CLOCK SPRING IS THE REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143543October 28, 2018
AIR BAGS, SEAT BELTS, UNKNOWN OR OTHER
"TAKATA RECALL" MY JEEP AIRBAG LIGHT CAME ON, MY THERMOSTAT HOUSING STARTED LEAKING, AND MY 2015 JEEP ONLY HAS 40K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133243October 4, 2018
ENGINE
WHILE CHECKING MY FLUID LEVELS, I NOTICED OIL IN THE VICINITY OF MY OIL FILTER AND IN THE VALLEY. WITH LITTLE SEARCH, IT WAS APPARENT, I HAD A POORLY DESIGNED OIL FILTER/COOLER ADAPTER. TOOK IT TO THE DEALERSHIP AND AGAIN, TO MY SURPRISE, THEY DID NOT HONOR THE MANUFACTURES WARRANTY BUT OF COURSE CHARGED ME 160 BUCKS TO TELL ME WHAT I ORIGINALLY TOLD THEM. I THEN ASKED IF THEY HAD THE PART AVAILABLE, GUESS WHAT THEY SAID?? OF COURSE, THEY DON'T HAVE ANY DUE TO NATIONAL BACKORDER. MIND YOU, MY JEEP HAS ONLY BEEN DEALERSHIP TOUCHED AND AT 35000 MILES, THIS SHOULD NOT BE AN ISSUE. I AM FORCED TO DRIVE MY OTHER VEHICLE DUE TO FEAR OF MY ENGINE BAY IGNITING, AS YOU AND I BOTH KNOW IT HAS SADLY HAPPENED TO MANY OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122437August 26, 2018
UNKNOWN OR OTHER
HORN OR STEERLING WHEEL COMPONENTS DO NOT WORK WHILE IN MOTION OR AT STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118207August 7, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING DOWN FREEWAY, THE CRUISE CONTROL WAS SET TO 62. IT SUDDENLY ACCELERATED ON ITS OWN (AS THOUGH I HAD SLAMMED ON THE GAS PEDAL) WHILE BEING PASSED BY A SEMI TRUCK AND TRAILER. WHEN I TAPPED THE BREAK, IT DID NOT TURN OFF. WHEN I SLAMMED THE BREAK DOWN, IT DID NOT DEACTIVATE. I WAS FORCED TO THROW IT IN NEUTRAL, AND VEER INTO THE SHOULDER. WHILE IN NEUTRAL, THE ENGINE WAS STILL REVVING AS THOUGH THE GAS WAS PRESSED. ONCE STOPPED IN NEUTRAL, I HAD TO TURN OFF THE VEHICLE COMPLETELY IN ORDER TO PUT THE VEHICLE INTO PARK. I LET IT SIT FOR 5 MINUTES TURNED OFF THEN START THE ENGINE AGAIN. I NEARLY RAN INTO THE BACK OF AN RV, AND NEARLY REAR ENDED BY A SEMI TRUCK DURING THIS EPISODE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110255July 9, 2018
ELECTRICAL SYSTEM
NAVIGATION SYSTEM STOPPED WORKING DUE TO A FAULTY HEAD UNIT, 430N. THE UNIT SAYS 'CAN'T UNLOCK MAPS' WHEN GOING TO THE NAVIGATION SCREEN AND THEN PROCEEDS TO SAY 'DETAILED MAPS ARE UNAVAILABLE'. NAVIGATION FUNCTION WILL NOT WORK. THIS IS A COMMON AND KNOWN ISSUE AT THE DEALERSHIP AND ON THE FORUMS, HOWEVER JEEP WILL ONLY REPLACE THE UNIT WHILE UNDER WARRANTY, REGARDLESS OF HOW NEW THE VEHICLE IS. I HAVE CONTACTED JEEP AND CHRYSLER DIRECTLY AND THEY SAID BECAUSE OF THE MILES THEY WILL NOT HONOR ANY REQUESTS, REGARDLESS IF IT BY MANUFACTURER FAULT OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103637June 24, 2018
STRUCTURE:BODY
MY HOOD FLUTTERS (MOVES UP AND DOWN) OVER AND INCH WHILE DRIVING OVER 60 MPH. I AM CONCERNED THAT THIS IS PREMATURELY WEARING THE LATCH MECHANISM AND COULD FAIL CAUSING THE HOOD TO OPEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100070June 5, 2018
UNKNOWN OR OTHER
RADIATOR IS LEAKING COOLANT. I HAVE ADDED 2 GALLONS OVER THE LAST YEAR. I SHOULD NOT BE LEAKING COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099375June 3, 2018
AIR BAGS, ELECTRICAL SYSTEM
WAITING ON A RED LIGHT JEEP EXCERPTED CAUSING ME TO CLIMB UP CAR SITTING IN FRONT OF ME CAUSING THAT CAR TO HIT THE ONE IN FRONT OF HER WE STARTED FOR THE ON COMING TRAFFIC AIR BAGS NEVER OPENED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11098239May 28, 2018
AIR BAGS
I HAVE A PROBLEM WITH AIRBAG CONTROL MODULE WITH THE PASSENGER SIDE SEAT .. AND AIRBAG LAMP ON .. THATS PROBLEM SEEMS THATS RARE BECAUSE AFTER I ASKED ALOT OF PEOPLE NO ONE HAD THIS PROBLEM BEFORE .. AND I DONT SURE IF IS IT SAVE TO DRIVING LIKE THIS OR NO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098288May 28, 2018
UNKNOWN OR OTHER
-NAVIGATION SYSTEM STOPPED WORKING WITH ERROR MESSAGES: "NO MAP DATA AVAILABLE"; "DETAILED MAPS ARE REQUIRED FOR ROUTING. NO DETAILED MAPS WERE FOUND ON THIS UNIT". -ALL OTHER ELECTRONIC SYSTEMS INCLUDING RADIO WORK WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090905April 29, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
EXCELERATION AT RED LIGHT CAUSING ACCIDENT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11089006April 19, 2018
STEERING
BOUGHT MY JEEP JANUARY 2018, RIGHT AFTER PURCHASE I NOTICED THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. ALSO WHILE DRIVING THE TRACTION CONTROL LIGHT WOULD COME ON AND ACTIVATE. CAUSING ME TO NOT BE ABLE TO STOP OR CAUSING MY SPEED TO SLOW DRAMATICALLY. TOOK MY JEEP TO THE DEALER TODAY TO HAVE IT CHECKED OUT AND OIL CHANGED. TURNS OUT MY VEHICLE HAS TO HAVE THE BOX AND STEERING ARM REPLACED WHICH IS A $1400 FIX! WAS TOLD AT THE DEALER THAT IT WAS NOT SAFE TO DRIVE. WHILE LOOKING ONLINE TO SEE IF THERE WAS A RECALL ON MY VEHICLE I CAME ACROSS SOME REVIEWS WITH ALL THE SAME PROBLEMS. SEEMS I WAS THE LUCKY ONE AND WASN'T IN AN ACCIDENT LIKE MOST OF THE OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088811April 18, 2018
POWER TRAIN
WHEN DRIVING IN 1ST (MANUAL TRANSMISSION) IT JERKS OUT OF GEAR. OCCASSIONALY IT WILL DO IT IN 2ND GEAR AS WELL. JEEP TRIED TO FIX THE "RECALL" ON THIS, BUT IN REALITY ITS NOT THE CORRECT "FIX" FOR THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088938April 18, 2018
ENGINE
NOTICED SMELL OF COOLANT WHEN VEHICLE WAS PARKED. I WAS NOT ABLE TO LOCATE THE LEAK. THERE WERE NO PUDDLES OF COOLANT OR DETECTABLE DRIPS. TOOK VEHICLE TO THE DEALER. I WAS TOLD RADIATOR NEEDED TO BE REPLACED AND WOULD NOT BE COVERED UNDER WARRANTY. VEHICLE HAS @ 26,000 MILES. 3 YEAR WARRANTY EXPIERED 5 MONTHS AGO. VEHICLE HAS BEEN DEALER MAINTAINED SINCE PURCHASED NEW. CONTACTED JEEP CUSTOMER SERVICE TO REQUEST ASSISTANCE. I WAS TOLD SORRY CAN'T HELP WARRANTY HAS EXPIRED. THERE ARE NO INDICATIONS OF ABUSE OR OUTSIDE DAMAGE TO RADIATOR. RADIATOR FAILURE IS AN OBVIOUS MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084573April 11, 2018
FUEL/PROPULSION SYSTEM
MY JEEP CAUGHT FIRE WHILE DRIVING ON HIGHWAY DUE TO A RUPTURED FUEL LINE SPEWING FUEL ONTO THE NEARBY PASSENGER SIDE EXHAUST MANIFOLD. WHEN I EXITED THE VEHICLE, A FLUID WAS ON FIRE DRIPPING DOWN FROM BELOW THE FUEL TANK. AFTER A FEW MINUTES, THE FIRE GOT TO THE ENGINE BAY AND MELTED ALL THINGS PLASTIC. I WENT TO THE SALVAGE YARD THE NEXT DAY TO SEE WHAT COULD HAVE CAUSED THE FIRE AND NOTICED THAT THE FUEL LINES WERE GONE. UPON COMPARING THEM WITH ANOTHER JEEP WRANGLER JKU WITH AUTOMATIC TRANSMISSION, IT APPEARS THAT THERE ARE TWO PLASTIC-LIKE LINES SHOW THE POTENTIAL OF RUBBING TOGETHER AND CAUSING THE LINES TO EVENTUALLY RUB OPEN. WITH THE EXHAUST MANIFOLD JUST A FEW INCHES AWAY, THIS IS A REAL POTENTIAL DANGER TO THE OCCUPANTS OF THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11084386April 10, 2018
UNKNOWN OR OTHER
MY ODOMETER READS 13,997 MILES BUT I HAVE A TRIP ODOMETER THAT READS 64,285.5 MILES. I JUST BOUGHT IT. I DID A CAR FAX CHECK AND THEY HAVE THE ODOMETER READING AS THE 13,997. HOW CAN THIS BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083734April 7, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
JEEP WRANGLER JK UNLIMITED SPORT S 35K MILES. VEHICLE WIPERS WILL NOT TURN OFF. ISSUES WHERE THE WIPERS CAN BE ACTIVATED WITH THE FOG LIGHT CONTROL AND VICE VERSA. THE FOG LIGHTS CAN COME ON AT RANDOM AND BEGIN TO FLASH ON AND OFF. IT IS TRULY FRUSTRATING TO NOT BE ABLE TO TURN MY WIPERS OFF. I WENT TO THE DEALER AND THEY DIAGNOSED IT AS BOTH THE WIPER SWITCH AND HEADLIGHT/FOG LIGHT SWITCH WERE SHORTING AND BOTH NEEDED TO BE REPLACED. THE ESTIMATE WAS $700 FOR REPAIR. THIS IS REDICULOUS FOR A 3 YEAR OLD VEHICLE AND JUST MONTHS OUT OF THE 3 YEAR WARRANTY. MY GUESS IS THAT IF REPLACE BOTH THE SWITCHES, THE ISSUE WILL RETURN AND THEN THE TRUE CAUSE, WHICH I SUSPECT TO BE THE TIPM, WILL NEED TO BE REPLACED FOR ANOTHER $1200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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