Jeep Wrangler Complaints (2022)

381 consumer complaints on file.

#11496725December 9, 2022
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Driving on the interstate with Adaptive Cruise Control on at 72mph the vehicle loss power. Error message appeared, "Performance limit pull over put in p and start " plus "service charging system". Vehicle quickly decelerated and luckly I had a place to pull over out of traffic. I then restarted the vehicle without issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496687December 9, 2022
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
I was driving a longer distance from Las Vegas Nevada to California Victor Ville and was coming down in speed and vehicle claimed a sudden stop in power and turned off. After a min of attempting to pull into a close parking lot the Jeep 4xe alarms were going on and off uncontrollably with zero power or capability to shutting off. After a few times of attempting to turn the jeep on and off and no success i got out of my vehicle, disconnected the battery and reconnected it. We were on the freeway with our infant in the back seat and on a thanksgiving trip back home. We just thought it was random until a recall lawyer reached out about our post on it and mentioned this is a lethal and serious issue. At this moment, we are not driving it as we seen a news channel mention this issue. I say this with the tone of seeking a new solution that is not in this death trap… We as a family would like to find a way to get a refund and away from this completely. We do not feel safe, we just bought this vehicle a month ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496683December 8, 2022
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
Engine shut down condition caused by diagnostic reactions to faults caused by communication of the car. Motive power has been lost while driving. The vehicle has not been inspected by police or any authority. I have contacted manufacturer and dealership and they have not offered any options since this is a recall issue that has no solution or parts available they told me to wait it out. Therefore I am now paying for a car that is not safe to drive and these concerns have not been fixed or addressed by manufacture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496067December 5, 2022
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
12/03/2022 Was backing up. Went to put the vehicle into DRIVE to move forward. Vehicle locked itself into NEUTRAL on the gearshift, but acted as if it was in PARK. Was blocking a road, could not move or shift into gear. Eventually, was able to shift into "auto-stick" M1 and move the vehicle, then it went into DRIVE. Was able to proceed as normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495374November 29, 2022
WHEELS, SUSPENSION
The contact owns a 2022 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the vehicle started to wobble. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated that the failure recurred. The vehicle was taken back to the dealer where all four tires were replaced; however, the failure recurred. The vehicle was taken back to the dealer but was not yet diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495224November 28, 2022
EXTERIOR LIGHTING, VISIBILITY/WIPER
Driving in weather from -4C to 0C with medium snow coming down. Normally not a problem at all. Was with a friend in a ram 1500 2019. We both had stock LED headlights. Within approximately 5-10 minutes the snow flakes directly Infront of the car but above the hood height got brighter and brighter even though my High beams were off. My headlights also lacked any beam distance at all. I was forced to reduce speed to 10 miles per hour unless other cars headlight were illuminating the area Infront of my car. My friend was still able to go 40mph safely and comfortably. Traffic was passing me constantly on the snowy road due to my inability to go a reasonable speed and having nowhere safe to stop. Upon stopping I found a caked layer of snow on both headlights complete diffusing their beam into every direction including vertically up into the snowflakes that had been so disruptive to my ability to see. On the remainder of the drive home I had to stop Every 15 minutes (5 times) to clear the snow from the lenses. The diffusion of the beam also meant that while my beams were less bright, they were always in the eyes of oncoming traffic and I would regularly get flashed with high beams to let me know.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494991November 26, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
While driving my vehicle shut off and steering wheel locked up making the vehicle inoperable. Thankfully I was close to home on a side street. I restarted the vehicle and a “please service charging system error” displayed along with a red turtle error light. The vehicle would not travel more than 5mph. I had to park it and have my husband come look at it. It’s scary to think this could have easily happened on a busy highway. Being a hybrid vehicle it was fully charged from the night before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494577November 22, 2022
STEERING, SUSPENSION
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 35 MPH over a shift in the pavement between the end of the road surface and a bridge, the steering wheel started shuddering violently. The contact stated that as she depressed the brake pedal and veered to the side of the road the failure stopped. The contact was able to continue driving; however, the failure had been reoccurring 5-7 times per day. The contact stated that the failure would occur while driving over minor changes in the road surface. The local dealer was notified of the failure and informed the contact that she needed to pay for a diagnostic test, because the VIN was not included in a recall. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494321November 20, 2022
SUSPENSION
The front end of the vehicle shakes uncontrollably at speeds of 45 mph or higher—issue is often referred to as “Death Wobble”. The vehicle currently has less than 9,000 miles and I have brought it into the dealer where the vehicle was purchased brand new in February of 2022. The dealer informed me that it is a common problem, but that the manufacturer allows each dealer service department to order only a couple of the replacement parts (steering damper) each month. The dealer service department avoided answering any of my concerns, such as, will it get worse, can I lose control of my vehicle, etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494172November 18, 2022
ELECTRICAL SYSTEM
I was driving on the highway in the middle of rush hour traffic going about 60 mph and my car went in to auto shut off mode with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493729November 15, 2022
STEERING
On Thursday, November 3rd, I was on the freeway and was going 70 miles per hour when the car suddenly started violently shaking without wind turbulence or any external cause for about three minutes. I slowed down and the shaking stopped. No warning signs or messages were displayed in the car prior to, nor during the sudden, violent shaking of the vehicle. My safety was put at risk in the form of sudden shock and fear that made my heart race and could have potentially caused a heart attack as I am a 52-year-old woman. I called the Redlands Jeep dealership around 8 am. I came in for an appointment on Friday, the 4th and the same violent shaking occurred around the same mileage. The person who inspected my vehicle told me to not drive on the freeway anymore and that it may have been a problem with my tires in terms of the tires needing to be balanced. Later on, a representative called and said that the issue was not with the tires and was with the Steering Damper. The maintenance/repair appointment has been postponed until the 23rd of November, which has caused me distress and more gas expenses than necessary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493554November 14, 2022
ELECTRICAL SYSTEM, ENGINE
In October, my brand new car straight from factory with only 3900 miles on it broke down at a gas station. The dashboard said “service charging system”. The car would not move or allow me to switch gears. It was locked. It took 3.5 hours for a tow truck to come. The car was in the shop for 30 days. And the dealership determined the issue was related to faulty wiring harness that many Jeep Wrangler 4xe have been having issues with. After the dealership resolved the wiring harness issue, I was delivered the car back home on November 11. After driving the car for 24 hours, the car stopped and broke down on an interstate while I was driving 65 mph. The car came to a sudden stop and the wheels locked. All the cars behind me braked suddenly and I was stuck in the middle of an interstate hoping cars wouldn’t pile up and crash into me. The car dashboard and interior lights were flickering. I kept restarting the car and after 4 min. the car turned back on. This Jeep Wrangler 4xe is repeated having incidents where it’s power shuts completely off while driving and it’s very dangerous. There will be a fatality on day of this problem is not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492628November 7, 2022
ELECTRICAL SYSTEM
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11492627*DJR ******* DELETE VOQ *******
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492627November 7, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 22V768000 (Electrical) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492337November 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V768000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified, and the contact was informed that the parts were anticipated to be available in December. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492336November 4, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact received notification of the NHTSA Campaign Number: 22V768000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount time for the recall repair. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified, and the contact was informed that the parts were anticipated to be available in December. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491954November 2, 2022
STEERING, SUSPENSION
Vehicles tires begin to shake violently at speeds in the 50-70 mph range after hitting a small bump on the road/highway. The condition are so violent, that I have to slow the vehicle from 70+ mph to about 15-20 mph to stop the shaking that creates safety issue for other drivers on the road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491411October 29, 2022
STRUCTURE:BODY
Military member stationed overseas. Purchased vehicle through Military Auto Source. Dealer has to take wrangler into local Jeep dealer. Dealer heard banging on right side of wheel. When local Jeep dealer completed inspection they noted the chassiss weld completely missing. This is a huge safety issue. This car has not even been driven 100 miles yet. I would like someone to look into this issue. My Wrangler can’t possibly be the only one in this situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491087October 27, 2022
POWER TRAIN, UNKNOWN OR OTHER, STEERING
Svc 4wd light went on in the car after start-up, and i tried to reverse from my parking spot with the wheel turned and it felt like the emergency brakes were on. I stopped to check and they were not. i tried to reverse again and the car starts making a grinding noise and jerking motion as it pulls out slowly. When I drive straight I almost can’t accelerate and the car randomly jerks and stops which could cause an accident if the person behind me doesn’t brake quick enough. I immediately brought it to the Jeep dealership since this is the second time in a week this has happened but the first time it seemed to resolve itself. The service tech put a device to check the cars computer and I was told the car is no longer driveable and said something is wrong with the transmission and transfer case.they did not have loaners or rentals so now I am careless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490388October 22, 2022
UNKNOWN OR OTHER
Rear window glass exploded out of no where
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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