Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11699007November 12, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Jeep 4XE third or fourth recall due to fire safety .URGENT: FIRE RISK WHEN PARKED An urgent safety recall has been issued for this vehicle and the manufacturer has recommended that you follow their instructions on how and where to park this vehicle. More information is available under NHTSA Recall Number 25V741000.Manufacturer Recall Number68C
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698998November 12, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
My car has shut off three different times while driving, completely losing power in the middle of the road. It then turned back on by itself and suddenly accelerated on its own. The check engine light is on, and the SOS system keeps activating and won’t turn off. What’s worse is that after taking it to the dealership, they’re now trying to return the car to me even though there’s an open safety recall that hasn’t been fixed. This is a major safety concern that needs immediate attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698891November 12, 2025
ELECTRICAL SYSTEM
[XXX] was renting a 2024 Jeep Wrangler E with VIN # [XXX] and was charging the vehicle with the factory Jeep adapter provided. While disconnecting, Ms. [XXX] was shocked at the connection point from the extension cord to the adapter. Ms. [XXX] was wearing shoes and the area was dry. The extension cord used had no defects. Upon investigation, the wall outlet was extremely hot to the touch and the cord was also hot. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11698847November 11, 2025
ELECTRICAL SYSTEM
Component/System: High-Voltage Battery (Hybrid/Electric Propulsion System) I lease a 2024 Jeep Wrangler 4xe that has been identified in Jeep’s recall for the high-voltage battery, which may have internal damage that could cause a short circuit and fire. Jeep instructed owners to park outdoors, away from structures or other vehicles, and avoid charging until a remedy is available. This creates a serious safety and storage problem. My homeowner association prohibits street or outdoor parking, so I have no safe or lawful place to store the vehicle. I have followed Jeep’s guidance and stopped using or charging it, leaving the vehicle unusable through no fault of my own. The recall was confirmed by Jeep’s recall department, and my VIN [XXX] ) is included. I have contacted both Jeep and Stellantis Financial Services, since the vehicle is leased, but no repair, parts, or permanent remedy have been provided. Jeep offered a rental, which is not an adequate substitute for my family’s needs. Safety Risk: There is potential fire risk if the vehicle is parked indoors or near other cars. This situation forces owners into noncompliance with community rules or unsafe parking conditions. Reproduction/Inspection: The issue is confirmed by the manufacturer recall; the vehicle has not been inspected or repaired because Jeep advised not to move or charge it. Warning Lamps: None prior to the recall. Date of Recall Notice: November 2025. I am requesting that NHTSA review this recall and Stellantis’s response for leased vehicles that cannot be safely operated or stored and for which no remedy or safe-use option exists. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698784November 11, 2025
ENGINE, ELECTRICAL SYSTEM, STEERING
Was driving about 35 miles per hour on a two lane canyon road when the vehicle suddenly just shut down and completely lost all electrical and power steering. I was trying desperately to steer the vehicle to the side of the road as I quickly approached a father and his two daughters riding bikes and just missed them as I was screaming out the window for them to hurry forward. Was incredibly distressing and have never been so scared. The vehicle did get to the side of the road to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698527November 10, 2025
ELECTRICAL SYSTEM
Component/System: The high-voltage lithium-ion battery pack (specifically, faulty battery cells within the pack). There is currently no fix for this. There is a severe safety defect with the Jeep 4xE. This recall (Fire risk) puts my safety, as well as others' safety, at a very high risk. It has caused a threat to immediate danger due to the increased risk of death, serious injury, or significant property damage, just to name a few (with death being the biggest concern). This problem has been confirmed by Jeep/Stellantis on their website, advising owners to park the vehicle outdoors and away from structures and not to charge the vehicle until a remedy is available. Dealers don’t have a fix for this. The manufacturer's guidance (not charging, parking outside) renders the vehicle effectively unusable as designed. The safety recall is linked to internal cell damage in the high-voltage battery. My vehicle uses regenerative braking to recapture kinetic energy. Given that the manufacturer advises against charging and that the fire risk is higher with a full battery, I believe the operation of the regenerative braking system, which continually attempts to increase the battery's state of charge, should be considered a contributing factor that exacerbates the underlying defect during normal driving conditions. No warnings or messages, or other symptoms have yet been noted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698519November 10, 2025
POWER TRAIN
There are 2 open safety recalls on this vehicle. One for stopping which it already did and one for fire. My vehicle stopped and lost all power while going 35 mph. I am not safe in this vehicle and want my lease voided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698495November 10, 2025
ELECTRICAL SYSTEM, ENGINE
2024 jeep 4xe constantly won’t engage in hybrid mode and will blow out thick white smoke from the exhaust (Not exhaust fumes) engine has become abnormally loud and idles very high. Oil percentage went from 90% to 0 just sitting idle in the driveway with in 10 mins resulting in 3 oil changes before 5,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698458November 9, 2025
STEERING, SUSPENSION, WHEELS
The steering wheel shakes a high speeds over 70 on highways . I’ve had it in and have had the steering wheel replaced . Another time the dealer thought it was the “death wobble” then said they didn’t find anything wrong but said it was a problem with the battery making the car heavy . This problem was not occurring previously and I drive this car every day. It does not feel right or normal . I’ve had it in over 3 times and they have not been able to find or duplicate an issue . There is a death wobble issue with Jeep but I cannot get the dealership to help with the problem .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698441November 9, 2025
ELECTRICAL SYSTEM
I do not feel safe to operate my vehicle or have it parked at my residence. I have contacted the dealership and they told me to contact stellantis. There’s currently no fix for the fire issue. The original recall months ago I contacted my dealer and I was told my Vin was not on the list. I spoke with the stellantis and they told me that the recall just happened. They had a similar recall months ago. Somehow my Vin wasn’t listed, but now my Vin is listed for the same recall. They also have another open recall where the vehicle shut off completely while driving a friend of mine who has the same exact model color in year has already experienced this. What’s to say that a month from now my vehicle won’t also have that recall and I don’t have an accident on the highway while driving it. I would like the vehicle to either be taken back or to be switched out with a safe vehicle. I fear for my safety and my family Safety owning this vehicle. If I place the vehicle outdoors and follow all instructions, I’m devaluing the vehicle because it is Garage kept and not a daily driver. I also cannot use the feature of electric, which is why I purchased the vehicle, but I am still expected to pay for it and keep this vehicle with an open recall that has no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698406November 9, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving the vehicle, complete loss of power was experienced due to the recall. I had to pull over to the side of the road and was luckily in a safe space. However, had I been driving on main roads, I could have gotten into an accident. While this recall has been temporarily fixed at this moment, a permanent fix has not been done. Also, since my lease in March 2024, the vehicle has been in the shop several times due to the inability of the vehicle to be filled with gas. My vehicle will be almost completely out of gas, and I can still only put 12 gallons of gas in the car. My dealership had the car in their shop for over three weeks total (on 2-3 occasions), and no resolution was made. I’m still having issues filling up my car on the regular. And now, with the most recent recall, I will be filling my car up a lot more. This vehicle is a mess and they need to rectify the situation and issues immediately. With the winter months approaching and the possibility for snow, I am now at the disadvantage of having to park my car away from my house, not use the electric functionality and leaving it unprotected from the elements. This is unacceptable. I traded in my 2019 6 cyl gas powered Wrangler for the sole purpose of having the electric functionality, and now I’m stuck paying a MUCH higher car payment for a vehicle I am unable to drive in electric format. AND let’s not forget that it’s a safety hazard. I do not feel comfortable driving this vehicle and putting my family in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698364November 8, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The battery died multiple times and has been replaced costing multiple days without transportation. Battery caused additional part repair and has been recently repaired. This is the 5th time going into shop for recall/issues on my vehicle with only 10k miles on it. Now with the safety recall with no solution I do not feel confident that this vehicle is safe and reliable for my family and daily life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697977November 6, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, ELECTRICAL SYSTEM
I have had multiple issues with this vehicle including • A failed sensor resulted in the loss of traction control, four-wheel drive, and ABS brakes, making the vehicle unsafe to operate. • A fuel sensor malfunction caused gasoline to backflow and spill during refueling. • On a separate occasion, the vehicle shut off completely while driving, leaving me without control of the vehicle. There are now 2 recalls on the vehicle. 1 for the vehicle randomly turning off and the other for potential to catch fire. Neither of which the dealership or Stellantis has issued a fix and are saying it’s “safe to drive”, however I failed my inspection a few months due to a torn windshield wiper because that is a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697944November 6, 2025
ELECTRICAL SYSTEM
Cannot charge now due to pending recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697918November 6, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact stated that the infotainment screen glitched while using the Navigation system and other features. The contact then received notification of NHTSA Campaign Number: 25V710000 (Electrical System) and NHTSA Campaign Number: 25V741000(Electrical System); however, the parts for the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697662November 5, 2025
UNKNOWN OR OTHER
I began having massive roof leaks on 27 February 2025, seven days after purchase, resulting in me taking my vehicle back to the dealer for roof leak repairs (1" repair attempt). I also took my vehicle back to the dealership again on 4 March 2025 for a second roof leak (2" repair attempt). On 7 April 2025 after torrential rain, my vehicle roof leaked again for the third time resulting in a call to the dealership for status. On 8 April 2025, I took my vehicle back to the dealership for roof leak repair after the vehicle roof leaked again over night resulting in the (3rd repair attempt/4th roof leak). On 14 April 2025 I took my vehicle to the dealership for roof leak repair, which was the 4th repair attempt. My vehicle remained at Classic Chrysler Dodge Jeep Ram of Arlington from 14 April 2025 through 28 April 2025 (14 days). On 30 April 2025, two days after getting the vehicle back from the dealership on 28 April 2025 the roof leaked yet again only worse than previous leaks being that the roof was leaking on both the drivers and passenger sides resulting in water damage to both doors and it's electrical components, the dashboard and it's components, the seats, floorboard and the bottom of vehicle had started presenting with rust. On 2 May 2025, after checking the vehicle after rain the night before I determined that the vehicle roof had leaked yet again resulting in 3-5 inches of rain puddling in the floorboard of the vehicle and the instrument panel was skewed, water dripping from under the dashboard and speakers, the driver side seats were soaked and water running down the passenger side door and window. This vehicle has leaked from the roof on 13 separate occasions. Including being in the shop for 35 days from Sep 2- Oct 8, 2025 and is currently in the shop again gor the same roof leak issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697305November 3, 2025
ELECTRICAL SYSTEM
I was sitting in a drive through and my car binged, on the dash a pop up appeared that said “Hybrid Mode Unavailable” and my vehicle cut itself off and put itself in park. I cut the vehicle back on and the engine light came on. I rolled up a little bit and it did the same thing again. I cut the vehicle back on, put it in esave mode and found a parking spot where I cut the car off and aat for a little bit. When I cut it back on, I put it in esave made and was able to drive home without it throwing the error again. The check engine light stayed on until I went to the dealership. I was already scheduled for an oil change and the checked the engine light while I was there. They set up to repair another recall on the vehicle. They cleared the check engine light and said it was related to the electronics in the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696210October 28, 2025
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On October 11, 2025, while traveling approximately 50 mph, my 2024 Jeep Wrangler 4xe suddenly and without warning lost motive power. The vehicle rapidly decelerated to around 10 mph. Thankfully, no vehicle was immediately behind me; had there been, a rear-end crash likely would have occurred. I was able to pull to the shoulder and had to completely shut down and restart the vehicle to temporarily restore power. I drove the vehicle directly to the authorized Jeep dealership after the incident, and it has remained there since that date. A recall related to this exact failure was issued afterward. My VIN is confirmed as included, and NHTSA status currently shows “Recall Incomplete — Remedy Not Yet Available.” Despite the safety failure already occurring and no remedy existing, Jeep Customer Care closed my case prematurely. I do not feel safe operating this vehicle until a repair is defined and completed. I am reporting this because the hazard remains unresolved, and owner support and protection feel inadequate. This defect occurred before the recall announcement and represents a confirmed loss-of-power safety event that could have resulted in a serious crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696139October 28, 2025
ENGINE, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Received over the air Uconnect software update immediately thereafter, vehicle began stalling and putting itself in park before Jeep issued recall A7C (NHTSA 25V-710). Vehicle was towed to Glendale Jeep (Glendale, CA) on 10/11/25 and returned 10/24/25. Dealer mis-stated vehicle out by date on repair order. Upon receiving vehicle back and driving, still noticed a lack of power when accelerating. On 10/26/2025 vehicle infotainment system stopped working, and all infotainment-controlled safety related features stopped working (Collision avoidance, Back up camera etc.). I Reported incomplete repair back to dealer on 10/27/2025. Dealer states that they cannot accept vehicle back for repair as the fix they provided was only temporary. Jeep only provided them a temporary fix and Jeep has not released a complete comprehensive fix. Dealer never disclosed this repair was only temporary when the vehicle was picked up, despite having knowledge of this. Dealer now states that they cannot accept vehicle back or any affected vehicles at this time because they have too many affected Jeep on the lot awaiting the temporary repair. Contacted Jeep numerous times and filed claim. Jeep is delaying rental reimbursement payment under their wave program and not directly providing direct rental replacement vehicle either despite having been sent receipts and proof of repair work order. My vehicle and other Jeeps are not safe to drive with the temporary fix Jeep provided, as the safety features are not functioning. Additionally, The dealer should have not released the vehicle back with knowledge that these safety systems may be compromised. It puts my safety and the safety of other motorist on the road at risk. As of 10/28/25 ,Jeep and the dealer have not provided any instructions on what to do or how to proceed. Vehicle cannot be repaired at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695809October 27, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
On [XXX] I was driving down hill at a good speed, when all of a sudden my car completely turned off and almost threw me through the windshield. I found out that this was a result of an OTA update that I was not informed of. After this occurred and I finally got my vehicle to start, all the electric started glitching and the rear view camera only operates sometimes. This car is very dangerous I will not get back in it ever again. My vehicle is at Coastline Chrysler in San Juan Capistrano, California where it will remain as I do not intend on ever getting back in it again. I am requesting to get out of the last 11 months of my lease and a full refund for 25 lease payments as well as my $4500 cash deposit upon leasing. I am in a rental and I cannot afford it so I need immediate action INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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