Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#11246018August 23, 2019
AIR BAGS
TAKATA RECALL I CALLED THE DEALER ABOUT THE RECALL. THEY DIDN'T CALL ME BACK. THEY WERE UNSURE IF THE STOCK STATUS OF THE PART. THE DEALER I CALLED WAS BRIGHTON CHRYSLER IN MICHIGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244974August 19, 2019
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 35 MPH, THE ABS AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND SWERVED OFF THE ROAD. THE TRANSMISSION REVVED AND THE RPMS WENT ALL THE WAY UP. THE VEHICLE WAS TAKEN TO PREMIER CAPE COD JEEP (460 YARMOUTH RD, HYANNIS, MA 02601, (508) 815-5000) TO BE DIAGNOSED, BUT THE DEALER WOULD NOT SERVICE THE VEHICLE DUE TO THE WARRANTY ISSUES AND THEY WERE ALSO BOOKED FOR WEEKS WITH APPOINTMENTS. THE VEHICLE WAS ALSO TAKEN TO HELLER JEEP (635 MILL ST ROUTE 6, MARION, MA 02738, (508) 748-0019) WHERE IT WAS DIAGNOSED THAT THE ABS AND TRACTION SENSORS NEEDED TO BE REPAIRED. THE DEALER FURTHER STATED THAT THE ENGINE OVERHEATED AND LEAKED COOLANT AND THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 17,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243369August 12, 2019
STEERING
WHILE DRIVING AT HIGHWAY SPEEDS ANYWHERE FROM 30 TO 80 THE STEERING WILL OSCILLATE FROM LEFT TO RIGHT AFTER ENCOUNTERING MINOR BUMPS IN THE ROAD. AT TIMES THE OSCILLATIONS ARE RATHER VIOLENT. THIS HAS BEEN HAPPENING SINCE I OWNED THE VEHICLE. IF YOU ARE NOT AWARE OF THE ISSUE ACCIDENTS COULD BE THE RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242814August 9, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
PREMATURE ABS SENSOR FAILURE AT 37,000 M ,STABILITY CONTROL BRAKING A WHEEL MAKING CAR PULL IN THAT DIRECTION,NOT AN ISOLATED CASE ALL 2016 AND 2017 JEEP WRANGER HAS THE SAME PROBLEM WITH LESS THAN 40,000M SAFETY ISSUE.ABS DTC C102A.VEHICLE WAS IN MOTION ,ON CITY STREET . THIS CAN CREATE AN ACCIDENT. CHRYSLER IS NOT RECALLING THIS VEHICLES PASSING THE COST OF REPAIR TO THE CUSTOMERS,BAD PART DESING WITH PREMATURE FAILURES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233953July 22, 2019
ELECTRICAL SYSTEM, ENGINE
ENGINE QUITS GOING DOWN THE HIGHWAY, CREATING LOSS OF POWER STEERING AND POWER BRAKES. ONCE I PULLED OVER TO SHOULDER OF ROAD, IT WOULD RESTART ONLY TO PRODUCE THE SAME RESULT SEVERAL MINUTES LATER WHILE DRIVING. SUSPECTED FAULT IN CRANKSHAFT SENSOR, OR CORROSION IN ELECTRICAL CONNECTIONS TO SUCH. THIS IS THE SECOND JEEP THAT THIS HAS OCCURRED ON, VERY DANGEROUS TO OCCUR WHILE DRIVING AT HIGH SPEEDS DOWN THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233007July 18, 2019
STRUCTURE:BODY
EXPERIENCE MAJOR LIFTING AND FLUTTERING OF THE HOOD AT SPEEDS AT OR OVER 65 MPH. MOST SEVERE WHEN DRIVING DOWN TWO LANE HWY AND LARGER TRUCKS LIKE SEMIS PASS ONCOMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232656July 17, 2019
STRUCTURE:BODY
WHILE DRIVING ON INTERSTATE 40 WESTBOUND OUT OF MEMPHIS, I FOUND THE WINDS WERE GUSTY BLOWING FROM THE NORTHWEST HITTING ME THE RIGHT FRONT. SUDDENLY I WAS OVERTAKEN BY A LARGE TRACTOR TRAILER AND MY HOOD STARTED FLUTTERING FOR A FEW SECONDS THEN STOPPED. THEN IT HAPPENED SEVERAL MORE TIMES, EVEN WITH NO TRUCK PASSING, JUST A GUST OF WIND. I STOPPED TO MAKE SURE THAT THE RUBBER LATCHES WERE SECURE AND THEY WERE, NOTHING WAS LOOSE AND I COULD NOT PHYSICALLY MOVE THE HOOD WHILE IT WAS STILL LATCHED. THIS BEHAVIOR HAS REPEATED ON OTHER OCCASIONS INVOLVING WIND AND HIGHWAY SPEEDS OF APPROXIMATELY 65 MPH. I'M SURE WIND WAS CAUGHT UNDER THE HOOD AND THE PRESSURE WAS FORCING THE HOOD TO FLUTTER. THE RUBBER LATCHES DID NOT FULLY SECURE THE HOOD TO THE VEHICLE ENOUGH TO PREVENT THE FLUTTERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232955July 17, 2019
ELECTRICAL SYSTEM
AFTER TURNING INTO A LARGE PARKING LOT FROM A CITY STREET WHILE STILL DRIVING THE 2016 JEEP WRANGLER JKU SPORT'S CHECK ENGINE LIGHT CAME ON FOLLOWED ABRUPTLY BY THE ENGINE QUITTING AND NUMEROUS DASH LIGHTS ILLUMINATING. THE NOW DEAD VEHICLE IMMEDIATELY COASTED TO A STOP AS SMOKE STARTING BILLOWING FROM THE RIGHT SIDE OF THE ENGINE COMPARTMENT AND THE VEHICLE WAS QUICKLY ENGULFED IN FLAMES. THIS JEEP WAS PURCHASED BRAND NEW 3 YEARS AND 3 WEEKS AGO AND HAD LESS THAN 16,000 MILES ON IT. TWO WEEKS PRIOR TO THE FIRE, THE BATTERY ABRUPTLY DIED AND WOULD NOT HOLD A CHARGE. AFTER A NEW TOP-OF-THE-LINE BATTERY WAS INSTALLED, THE DASH RED SECURITY LIGHT WOULD FLASH CONSTANTLY WHILE THE ENGINE WAS RUNNING. JUST ONE DAY PRIOR TO THE FIRE THE JEEP WAS SERVICED AT THE DEALERSHIP TO ACCOMPLISH TWO SAFETY RECALL ITEMS RELATED TO AN AIRBAG WIRING HARNESS AND AIRBAG MODULE. THE JEEP'S WIRELESS CONTROL MODULE (WCM) WAS DIAGNOSED TO HAVE AN INTERNAL FAILURE BUT WAS NOT REPLACED AT THAT TIME DUE TO A WARRANTY DISPUTE AND ALSO AVAILABILITY OF THE MODULE. PRIOR TO THE BATTERY FAILURE, WHICH WAS JUST 1 WEEK BEYOND THE 3-YEAR WARRANTY DATE, THIS 2016 JEEP WRANGLER WAS IN EXCELLENT CONDITION AND HAD ZERO MECHANICAL OR ELECTRICAL ISSUES AND HAD NOT RECEIVED ANY SERVICING OUTSIDE OF ROUTINE OIL CHANGES AND SERVICE CHECKS. THE FIRE STARTED QUICKLY AND BURNED EXTREMELY HOT BURNING THROUGH THE FIREWALL AND INTO THE CABIN IN A MATTER OF MINUTES. FORTUNATELY THE OCCUPANT WAS ABLE TO EGRESS WITHOUT INJURY. THIS JEEP, WITH LESS THAN 16,000 MILES, IS A TOTAL LOSS. THE HOTSPOT ON THE HOOD APPEARS TO BE AROUND THE LOCATION OF THE FUSE BOX. ATTEMPTS TO EXTINGUISH THE ENGINE COMPARTMENT FIRE WITH A PORTABLE FIRE EXTINGUISHER WERE FUTILE.*DT *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11232560July 16, 2019
STRUCTURE:BODY
MY HOOD FLUTTERS AT ANY SPEED ABOVE ROUGHLY 35MPH. IT FLUTTERS SO BAD THAT I BELIEVE THE RUBBER STRAPS ARE GOING TO BREAK WHICH WOULD CAUSE THE HOOD TO OPEN AND BLOCK THE WINDSHIELD WHILE DRIVING. IT IS 100% WORSE WHEN PASSING A TRACTOR TRAILER OR ANY TYPE OF BIGGER TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232593July 16, 2019
STRUCTURE:BODY
THE JEEP WRANGLER HAS NO LOCKING HOOD LATCH, INSTEAD ONLY LATCHES ON THE OUTSIDE THAT USE A RUBBER PIECE TO SECURE IT. ME ALONG WITH 1000'S HAVE HAD TO REPLACE THE LATCHES DUE TO STRETCHING THAT CAUSES HOOD FLUTTER, RESULTING IN HORRIBLE GAS MILEAGE AND SOME IT HAS EVEN DAMAGED THE HOOD IF NOT TAKEN CARE OF IMMEDIATELY. LUCKILY I REPLACED MY LATCHES BUT NOT AFTER I HAD TO PAY FOR NEW LATCHES BECAUSE OF JEEPS DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231639July 13, 2019
SEAT BELTS
I BUCKLED MY SEATBELT AND FELT IT SLIP AS IF IT HAD COME UNBUCKLED. THE SEATBELT WAS LATCHED, BUT THE METAL BETWEEN THE LATCH AND THE SEAT FRAME HAD BROKEN IN TWO. THE ONLY THING HOLDING THE SEATBELT LATCH WAS THE WIRE AND IT'S COVERING. VEHICLE WAS STATIONARY WHEN I NOTICED THE PROBLEM.*DT THE CONSUMER PROVIDED PHOTOS OF THE DEFECTED SEATBELT. *TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228998July 2, 2019
AIR BAGS
TAKATA RECALL. THE AIRBAG WARNING LIGHT INDICATED A FAULT WITH A CHIME , JUNE 2019. THE DRIVER AIRBAG CLOCKSPRING RECALL WAS PERFORMED IN OCTOBER 2016 SHORTLY AFTER PURCHASE. THE DEALERSHIP SAYS THERE WAS A TWO YEAR WARRANTY, WHICH HAS EXPIRED.THE DEALERSHIP TELLS ME THE REPAIR COST IS APPROXIMATELY $1200.00. MY COMPLAINT IS THE REPLACEMENT PARTS USED IN THE RECALL ARE GIVING WARNING INDICATORS LIKE THE ORIGINAL AIRBAG PARTS. I USE THE JEEP FOR MAIL DELIVERY ON DIRT ROADS THAT ARE EXTREMELY DUSTY MOST OF THE YEAR. THIS IS THE MAIN REASON FOR THE ORIGINAL AIRBAG RECALL. "THE AIRBAG CLOCKSPRING MAY INGEST DUST IF THE VEHICLE IS SUBJECTED TO DUSTY ENVIRONMENTS, COMPROMISE AIRBAG CIRCUITS, CAUSE ILLUMINATION OF THE AIRBAG WARNING LIGHT". I FEEL THE ORIGINAL PROBLEM STILL EXISTS AND THE RECALL REPLACEMENT PARTS HAVE FAILED. I THINK THIS IS A RECALL CONCERN. I HAVE CONTACTED FIAT CHRYSLER AUTOMOBILE GROUP RECALL ASSISTANCE CENTER , THEY DID NOT HELP. I I AM PAYING FOR THE REPAIR. BUT I FEEL LIKE THE SAFELY PROBLEM STILL EXISTS, AND WHEN DUST COVERS THIS PART IT WILL MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221400June 20, 2019
AIR BAGS
I RECEIVED THE RECALL NOTICE AND THE COURTESY CALLS HOWEVER I'VE HAD MY APPT CANCELLED BY THE DEALER BECAUSE THEY DO NOT HAVE THE PARTS. THIS IS GOING ON FOR 3 MONTHS. THE DEALERS NEAR ME DO NOT HAVE THESE PARTS AND HAVE PLACED US ON A 'LIST'. IN THE MEAN TIME WE NEED TO DRIVE WITH A VEHICLE THAT CAN CAUSE US INJURY OR DEATH BECAUSE CHRYSLER CANNOT MAKE THESE PARTS QUICK ENOUGH OR SEND ENOUGH TO COVER THE AMOUNT OF VEHICLES WITH THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221597June 20, 2019
SUSPENSION
FRONT FRAME CROSS MEMBER BRACKETS CRACKED, MAJOR CRACK RIGHT SIDE, CRACK LEFT SIDE. THIS IS THE MOST FRONT FRAME ACROSS THE FRONT BOTTOM BELOW FRONT OF ENGINE. NOTE A ROADMASTER TOWING BASE PLATE IS ATTACHED TO THIS AREA. THIS JEEP IS REGULARLY TOWED BEHIND A MOTORHOME. APPROX 45000 DRIVING PLUS 40000 BEING TOWED. IF BASEPLATE CAME OFF, JEEP WOULD DETACH INCL SAFETY CABLES. STICKER SAYS INSPECT EVERY 3000 MILES, NEVER SAW THAT BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220277June 15, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE SPEED SENSOR FOR THE FRONT BRAKES ON MY 2016 JEEP WRANGLER FAILED AND LED TO COSTLY REPAIRS. THE BRAKES LOCKED UP SO BAD THEY STALLED THE JEEP WHEN I LET OUT THE CLUTCH. THE JEEP LITERALLY SLAMMED ON IT'S OWN BRAKES IN THE MIDDLE OF TRAFFIC WITHOUT ME HAVING APPLIED THE BRAKES. THE BRAKE LIGHTS OF COURSE DID NOT COME ON AND I NEARLY HAD AN ACCIDENT. THE REPAIR COST $1200. THE JEEP DEALER TOLD ME "THIS IS A COMMON PROBLEM".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218630June 8, 2019
STRUCTURE:BODY
HOOD LATCH FAILURE - TRAVELING ON A 2 LANE HIGHWAY AT POSTED SPEEDS OF 75 MPH, AS AN 18 WHEELER APPROACHED/PASSED AND THE RUSH OF WIND "HIT" THE VEHICLE, BOTH EXTERIOR RUBBER HOOD LATCHES AS WELL AS THE INTERNAL METAL HOOD LATCH FAILED, CAUSING THE HOOD TO FLY UP, SLAMMING AGAINST THE WINDSHIELD, SHATTERING IT AND BENDING THE HOOD OVER THE TOP FRAME OF THE WINDSHIELD, AND THE HOOD DID NOT FALL BACK DOWN. THANKFULLY THE DRIVER WAS ABLE TO CONTROL AND SLOW DOWN THE VEHICLE AND GET SAFELY OFF THE ROAD, THEN HAD TO CLIMB UP TO PULL THE HOOD OFF OF THE TOP FRAME OF WINDSHIELD FRAME. THE FORCE OF THIS WAS SO GREAT IT COMPLETELY KNOCKED THE REAR VIEW MIRROR OFF OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218472June 7, 2019
SEAT BELTS
WHILE PUTTING ON THE SEAT BELT THE ANCHOR BRACKET JUST BROKE OFF RIGHT ABOVE THE BOLT. I BOUGHT THE CAR NEW IN 2016 AND ONLY HAS 62,300 MILES. BUT THIS PART SHOULD NEVER EVER BREAK. THE CAR WAS STATIONARY. *DT *DT *DT *TR *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217703June 4, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUNTINGTON JEEP CHRYSLER DODGE RAM (1220 E JERICHO TURNPIKE, HUNTINGTON, NY 11743, (631) 479-2226) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AFTER SCHEDULING A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217748June 4, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT THE CONDENSATION FROM THE AIR CONDITIONER WAS RUNNING DOWN AND RUSTING THE BOLTS AND GASKET OF THE TRANSMISSION FLUID PAN. AS A RESULT, THERE WAS AN ODOR OF BURNING ANTI-FREEZE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 54,000. *BF THE CONSUMER STATED TRANSMISSION GASKET AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208229May 17, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT BERGLUND CHRYSLER JEEP DODGE RAM (LOCATED AT 1007, 2525 FRANKLIN RD SW, ROANOKE, VA 24014, (540) 345-9881) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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