Jeep Wrangler Complaints (2016)

462 consumer complaints on file.

#11289490December 16, 2019
ENGINE
ENGINE CLICKING SOUND !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288028December 9, 2019
AIR BAGS
RECEIVED NOTICE FROM JEEP THAT A RECALL WAS IN EFFECT FOR THE AIRBAG SENSOR SWITCH LOCATED SOMEWHERE WITHIN THE FRONT BUMPER.. THE SWITCH MAYBE DISCONNECTED AT TIME OF IMPACT AND NOT MESSAGE THE AIR BAGS TO DEPLOY... THE HARD ROCK ADDITION JEEP HAS AN ACCESS PORT LOCATED WITHIN THE FRONT BUMPER SPECIFICALLY FOR THE PURPOSE OF INSTALLING A WINCH/WINCH PLATE... DEALERSHIP ADVISED IT WOULD COST ADDITIONAL 100 DOLLARS TO REPAIR THE RECALL AS THE WINCH WOULD HAVE TO BE REMOVED PARTIALLY OR IN TOTAL... CONTACTED CUSTOMER SERVICE / CASE MANAGEMENT AT JEEP CORP AND WAS ADVISED IT WOULD NOT COVER THE COST TO REMOVE THE WINCH THAT IT WAS MORE OR LESS BETWEEN THE DEALERSHIP AND ME.. MY THOUGHTS ARE THAT THE BUMPER WAS DESIGNED BY JEEP TO INSTALL A WINCH INSIDE THE BUMPER WITH TOP AND FRONT REMOVABLE PLATES AND THAT THEY ARE RESPONSIBLE REGARDLESS....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286619December 3, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT STATED THAT THE ABS WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO WOODHOUSE CHRYSLER DODGE JEEP RAM FIAT (LOCATED AT 2101 6TH ST, SIOUX CITY, IA 51101, (712) 277-3221) WHERE IT WAS DIAGNOSED THAT THE RIGHT SIDE OF THE INTAKE CAMSHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE LEFT SIDE OF THE INTAKE CAMSHAFT ALSO NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282803November 28, 2019
POWER TRAIN
WHEN WE 1ST START THE VEHICLE IN THE MORNING AND PUT INTO REVERSE THE VEHICLE DIES. WE TOOK IT TO THE DEALERSHIP ONE TIME AND THEY WERE UNABLE TO REPLICATE THE PROBLEM. THEY FLASHED THREE COMPUTER AND IT STOPPED FOR A WHILE BUT HAS STARTED BACK UP AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279735November 13, 2019
ENGINE
BLOWN HEAD GASKET ON A VEHICLE WITH THAT IS LESS THAN 4 YEARS OLD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278118November 4, 2019
POWER TRAIN
I TOOK MY JEEP FOR AN OIL CHANGE SERVICE. THE MECHANIC TOLD ME HE FOUND A LEAK ON THE FRONT OF THE ENGINE. AFTER FURTHER INSPECTIONS, I DISCOVER THE ENGINE OIL COOLER HAS A LEAK. I WAS TOLD THIS ISSUE IS NOT COVERED UNDER MY WARRANTY BECAUSE IS OVER THE 60K. MY RESEARCH SHOWS THAT THIS IS A NON-ISSUE WITH THE 3.6L ENGINE NHTSA ID # 10138863. WE NEED HELP MAKING THE MANUFACTURER RESPONSIBLE FOR FAULTY PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271008October 25, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
IMMEDIATELY AFTER ENTERING THE ROADWAY (RIGHT TURN) AND AT APPROXIMATELY 5 MPH THE BRAKES APPLIED WITHOUT WARNING OR HUMAN INTERVENTION. WHEN THIS SITUATION OCCURRED 2 DASH WARNING LIGHTS APPEARED, THE 'ESC ACTIVATED' AND THE 'ABS'LIGHT ACTIVATED. THIS CREATES AN UNEXPECTED SITUATION FOR THOSE VEHICLES TRAVELING BEHIND AND NOT EXPECTING THE VEHICLE IN FRONT OF THEM TO SUDDENLY BRAKE. JEEP HAS INDICATED THE FAILURE OF A WHEEL SPEED SENSOR TO BE THE CAUSE OF THIS SUDDEN BRAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269869October 21, 2019
POWER TRAIN
ON A COLD MORNING, I STARTED IT UP, PUT IT IN REVERSE AND IT SPUTTERED AND STALLED OUT. THIS HAS HAPPENED 3 TIMES NOW. ONLINE INVESTIGATING INDICATES THAT THE TORQUE CONVERTER MAY BE THE CULPRIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268414October 14, 2019
UNKNOWN OR OTHER
2016 JEEP WRANGLER UNLIMITED RUBICON CAUGHT FIRE AND COMPLETELY BURNED TO THE GROUND WHILE PARKED.*DT *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11267739October 10, 2019
WHEELS
TRACTION LIGHT CAME ON AND ABS LIGHT ALSO CAME ON.CAR STALL AND THE CAR WAS ABOUT TO TURN OK BY ITSELF.,THIS HAPPENED WHILE MY WAS ON HER WAY HOME FROM WORK.SO SHE TOLD ME AND I WENT TO CHECK IT OUT FOR SURE THE CAR DID THE SAME EXACT THINGS AS SHE EXPLAINS.I TOOK THE CAR TO THE DEALERSHIPFOR SERVICE WHICH THEY SERVICE THE CAR AND FLUSH THE ENGINE ON THE 10/08/19 AND THE TRACTION LIGHT WAS STILL ON AND ABS LIGHT WAS ALSO ON SO I TOOK IT BACK TO DEALER AND TOLD THEM.THIS IS WHEN THEY TOLD ME THEY HAVE TO SENT IT OUT FOR A DIAGNOSTIC THAT WOULD COURSE ME $140 THEN TO GET FIX PARTS AND LABOR GOING TO BE EXTRA.I DON'T GET HOW A CAR WITH 28000 MILES CAN START GIVING SUCHPROBLEMS. THIS IS THE SAME DEALERSHIP I ORDERED THE CAR IN 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267373October 9, 2019
ENGINE, POWER TRAIN
JEEP STALLS WHEN PUT INTO REVERSE, THEN HAS TROUBLE SHIFTING FROM AN IDLE, SUCH AS TAKING OFF FROM A STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256988September 21, 2019
STEERING
WHILE DRIVING ON THE HIGHWAY THE FRONT END STARTED TO SHAKE REALLY BAD, ALSO KNOWN AS THE DEATH WOBBLE. THIS HAS HAPPENED TWICE ON THE HIGHWAY AND ONCE ON A MAIN ROAD SINCE I HAVE GOTTEN THE JEEP 1.5 YEARS AGO. WHEN I MAKE TURNS IT WILL OCCASIONALLY SEEM LIKE THE STEERING STICKS A LITTLE THEN JERKS SLIGHTLY IN THE DIRECTION I TURNED THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256690September 19, 2019
ENGINE, VEHICLE SPEED CONTROL
JEEP WAS STATIONARY WAITING FOR LIGHT TO CHANGE ON CITY STREET. WHEN LIGHT TURNED GREEN I STEPPED ON ACCELERATOR; WHILE STILL PUSHING FOOT DOWN ON PEDAL THE ENGINE STARTED TO REV UP TO MAX RPMS BUT JEEP WAS NOT MOVING FORWARD. I WAS AFRAID THE ENGINE WOULD KEEP REVVING AND BLOW UP. I INSTANTLY REMOVED FOOT FROM GAS AND LET JEEP ROLL; PUT ON EMERGENCY FLASHING LIGHTS AND TURNED (ROLLED OFF) TO PARKING LOT ONE BLOCK AWAY AND TURNED JEEP OFF. AFTER A FEW MINUTES I RESTARTED CAR AND SLOWLY DROVE THE SIX BLOCKS HOME. TOOK IT TO AUTHORIZED JEEP DEALER AND THE SERVICE DEPARTMENT COULD FIND NO ERROR CODE, SAID THAT THEY TEST DROVE IT AND COULD FIND NOTHING WRONG WITH THE JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254914September 12, 2019
AIR BAGS
2016 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO URGENT AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER CANCELED THE SCHEDULED RECALL REPAIR AND DID NOT SCHEDULE A NEW APPOINTMENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253628September 6, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT CALLED KOONS TYSONS CHRYSLER DODGE JEEP RAM (2050 CHAIN BRIDGE RD, VIENNA, VA 22182, 703-790-0900) TO HAVE THE VEHICLE SERVICED; HOWEVER, THE CONTACT WAS INFORMED THAT THE PART WERE NOT AVAILABLE. THE CONTACT REACHED OUT TO ANOTHER DEALER(FARRISH CHRYSLER JEEP DODGE RAM, 9610 FAIRFAX BLVD, FAIRFAX, VA 22031, 703-273-0200) AND WAS INFORMED THAT THEY ALSO DID NOT HAVE PARTS AVAILABLE. THE CONTACT INFORMED THE MANUFACTURER OF THE RECALL AND THEY PROVIDE THE SAME INFORMATION AS THE DEALERS. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253670September 6, 2019
AIR BAGS
TAKATA RECALL. I HAVE BEEN ON THE PHONE WITH JEEP (833-585-0144) TO GET MY AIRBAG REPLACED ON NUMEROUS TIMES. THERE ARE NO PARTS AVAILABLE. THEY HAVE CALLED DEALERS AND I AM ON A WAITING LIST AT A JEEP DEALER FOR OVER TWO MONTHS. I BELIEVE THEY SHOULD BE REQUIRED TO PROVIDE ME A RENTAL CAR UNTIL PARTS ARE AVAILABLE AS THIS IS A UNSAFE VEHICLE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252634August 31, 2019
ELECTRICAL SYSTEM, ENGINE
WHEN STARTING VEHICLE IN STATIONARY PARKING LOT, LIGHTS FLASHED. I SHUT IGNITION DOWN AND TOOK KEY OUT AND ENGINE CONTINUED TO RUN, OVERHEATED, BEGAN SMOKING, AND ANTIFREEZE SPILLED ON GROUND. ENGINE CONTINUED TO RUN UNTIL BATTERY WAS FULLY DISCONNECTED BY FIRE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252436August 30, 2019
AIR BAGS
CLOCK SPRING NEEDS REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246721August 27, 2019
SERVICE BRAKES
THE FRONT RIGHT BRAKE STARTED STICKING AND PULLING THE VEHICLE TO THE SIDE. IT ALSO CAUSED A SQUELLING SOUND AND EXCESSIVE HEAT FROM THE WHEEL. THIS WOULD RECTIFY ITSELF BUT THE BRAKES FELT WEAKER FOR STOPPING THIS HAPPENED OFF AND ON FOR A FEW DAYS . WE TOOK TO A LOCAL GARAGE BECAUSE IT WAS DANGEROUS PARTIALLY LOSING CONTROL. HE FOUND THE PROBLEM TO BE A COLLAPSED BRAKE LINE. WE BOUGHT THE JEEP BRAND NEW AND IT IS ONLY 3 YEARS OLD WITH 39000 MILES. HE SAID THE BRAKE LINE WAS EITHER DEFECTIVE AND OR JUST A CHEAP PART. IT WAS A VERY DANGEROUS SITUATION LOSING PARTIAL CONTROL. IT ALSO RUINED THE BRAKE PAD AND ROTOR DO TO GLAZING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251832August 27, 2019
AIR BAGS
TAKATA RECALL. AIRBAG LIGHT RECENTLY TURNED ON. AFTER USING A DIAGNOSTIC TOOL TO DECODE THE PROBLEM I'M GIVEN CODE B1B02. THIS WAS AN OPEN RECALL ON HALF A MILLION OLDER JEEP WRANGLERS. HOWEVER MINE IS NOT INCLUDED IN THE RECALL AND FEEL IT SHOULD BE CONCERNING THE POTENTIAL SERIOUSNESS THAT COULD ARISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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