Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11707507December 29, 2025
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
My 2024 Jeep Wrangler 4xe is affected by multiple active safety recalls, including recall 25V-741 related to a high-voltage battery fire risk, recall 25V-710 involving software issues that may cause loss of propulsion, and recall 25V-766 concerning potential engine contamination from casting sand that could result in engine failure. These defects place my safety and the safety of others at risk due to the possibility of sudden loss of power, vehicle immobilization, or fire, including while the vehicle is parked. The vehicle has not experienced a fire or complete failure to date; however, the recalls have been confirmed by the manufacturer and dealer, and I have been informed that no permanent remedy is currently available, with estimates extending into 2026. I have received recall notifications and operational guidance, including limiting battery charging and taking safety precautions, which restrict normal use of the vehicle. No warning lights or fault messages have occurred beyond standard recall notifications, and the vehicle remains available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707276December 27, 2025
ELECTRICAL SYSTEM, ENGINE
1. Hybrid battery fire hazard – presents a real risk of fire while the vehicle is parked or in operation. 2.Engine debris from factory build – the engine contains debris from the manufacturing process, creating a risk of engine failure or further damage. I’ve reached out to dealership and Stellantis they offered no resolution but say they are “working on it.” No timeline given when resolution will be available while I’m still making my monthly lease payments on a defective, hazardous vehicle. Dealership said no resolution from Stellantis, Stellantis telling me to reach out to Jeep..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707255December 27, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My vehicle is subject to two open safety recalls: 68C (PHEV High Voltage Battery) and 78C (PHEV 2.0L Engine Fire / Loss of Propulsion). Recall 78C currently has no available remedy and involves risk of engine fire and sudden loss of propulsion without warning. The manufacturer has issued guidance advising modified use and safety precautions, including parking the vehicle outside and avoiding certain operating conditions. Based on these warnings and the lack of a remedy, I do not feel safe operating or using the vehicle as intended. I contacted Jeep/Stellantis Recall Customer Care multiple times and was assigned a case number. However, no loaner vehicle or transportation assistance has been provided, my assigned case manager and supervisor did not follow up, and my local Jeep dealer has not contacted me to schedule service or provide alternatives. Due to the unresolved safety recall, lack of remedy, and lack of manufacturer follow-through, I am unable to safely use the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707094December 26, 2025
ELECTRICAL SYSTEM
I have experienced TPSM issues that suddenly "resolve" by itself when taken to the dealership. On top of this, I also experience electrical issues from time to time such as audio from the radio not working, the screen glitching or not turning on, and other electrical issues. The worst issue is that I have a serious recall that can't be fixed due to parts not being available. I didn't purchase a brand new 2024 Jeep Wrangler 4xe so that I could have these issues. I should not have to worry about my jeep catching fire or parking it away from my home or other vehicles. You're welcome to inspect everything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707070December 26, 2025
VEHICLE SPEED CONTROL, STEERING
Jeep shakes violently when going above 50 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706364December 21, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
There are currently 3 safety recalls; 2 with no remedies or repairs. Both recalls explain there is an imminent risk of safety. 1 recall has had no solution for over 60 days. I can’t use my vehicle as intended as it is recommended not to charge the battery.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706343December 21, 2025
ELECTRICAL SYSTEM, ENGINE
Dear Sir or Madam, I am writing to formally file a safety complaint regarding unresolved factory recalls on my Jeep vehicle, for which I have already received official recall notifications from the manufacturer. Upon receiving the recall notices, I promptly contacted and visited an authorized Jeep service center to have the required repairs completed. However, I was informed that the necessary replacement parts are currently unavailable and that the service center is unable to perform the recall repairs until approximately February. One of the recalls specifically involves the electric charging system and warns of a potential fire risk. Being informed that this condition could result in the vehicle catching fire, yet being unable to have the issue remedied for several months due to part unavailability, is extremely concerning. Despite the seriousness of the safety risk outlined in the recall notice, I have been advised that there is no interim fix, mitigation, or alternative remedy available at this time. This situation places me in a difficult and unsafe position, as I am expected to continue operating a vehicle that the manufacturer has already acknowledged may pose a fire hazard. The uncertainty around how to safely use or store the vehicle during this period has caused significant concern for my personal safety and that of others. I am submitting this complaint to request NHTSA’s review of this matter, particularly regarding: * The delay between recall notification and availability of repair parts * The adequacy of interim safety guidance provided to vehicle owners * The potential risk posed to consumers who are unable to have critical safety recalls addressed in a timely manner Thank you for your attention to this matter. I appreciate NHTSA’s role in ensuring vehicle safety and protecting consumers, and I hope this issue can be reviewed to prevent potential harm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706257December 20, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The vehicle is subject to three critical safety recalls with no available remedy: 25V-741 (High-Voltage Battery Fire), 25V-766 (Engine Sand Contamination/Fire), and 25V-710 (Software Loss of Power). Following manufacturer instructions, I have been forced to park the vehicle outdoors away from structures due to fire risk and refrain from charging. For Recall 25V-766, a 'Do Not Drive' advisory has been issued due to the risk of catastrophic engine failure or compartment fire. The vehicle is currently inoperable and unusable as a hybrid. I have presented the vehicle to an authorized dealer, who confirmed that no parts or repairs exist. I have suffered a total loss of use for 42 days. This is a severe fire and crash risk with no timeline for repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706168December 19, 2025
ENGINE
Last night after work (was night shift and off at 2:30am) went to car try to open with my key, didn’t work. Opened with key manually and tried to turn on my car, it didn’t work. Luckily I was able to jumpstart so I was able to go home. This is third time. First time, the key was working but car wasn’t start but it fixed itself. Second, car was slow down then stoped while I was driving ( only 5miles and it happened like 8 times while I was driving) luckily I was able to go our place but it towed next day. This is third time that my car didn’t work. I am so scared to drive my car cause I don’t know when it’s gonna stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706118December 19, 2025
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My vehicle currently has two active manufacturer recalls involving potential fire risk and the possibility of bodily harm. These recalls have been acknowledged by Jeep/Stellantis; however, no effective remedy or repair has been provided to date. Despite the seriousness of these safety risks, Jeep Customer Care has offered no interim solution, no loaner or replacement vehicle, and no alternative transportation while the recalls remain unresolved. As a result, my family and I are placed in an unacceptable position of either continuing to operate a vehicle with known safety hazards or being left without safe transportation. Jeep has failed to provide a reasonable safety remedy after acknowledging these defects. In my view, this represents a failure to adequately protect consumers once a safety risk has been identified. I am submitting this complaint to document the risk and the manufacturer’s lack of action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705954December 18, 2025
ELECTRICAL SYSTEM
12-3 Called Chrysler regarding recalls, vehicle was in shop in July for the charging system being warm to touch, not charging vehicle. Vehicle currently makes a “gurgling” sound while idling. Engine running “loud”. Requested to have the vehicle turned back into leasing company due to it being a lemon considering there is no fix for the recall and it is not safe to drive or house. Told case would be sent to resolution team, takes 7 days. 12/10 called and was told it was in resolution and would be 48-72 hours called again 12/18 and told it would be 12/22. Basically no one is doing anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705861December 18, 2025
ELECTRICAL SYSTEM
My jeep seized in the middle of an intersection while I was doing approximately 30 mph, the jeep immediately flung to a complete stop from 30 to 0 and caught fire. The dealership had it over a week and told me the modular blew randomly. This happened in May and I purchased it in April. Since there is many recalls with no remedy, I am scared every time I am on the highway doing around 65mph because if it happened at that speed I am sure we would not survive. I have spoken to the dealer regarding all of these dangerous recalls and issues with no remedy and they referred me to the leasing company. I asked them to take the lease back because I do not think I should have to pay for a car that is not sellable or able to be fixed and they denied taking the lease back. My Wife and I both have the same issue with our Jeeps with no solution provided. I feel this needs to be addressed for the safety of families that are now stuck paying for undrivable vehicles that could be a potential bomb or accident that takes human lives at any given moment. I feel the manufacturer should buy back leases that are unsafe as it should void the lease contract. I know I did not sign up to drive a hazard on the roads or the ability to park in my garage or near my home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705826December 18, 2025
FUEL/PROPULSION SYSTEM
Recall 68c recommends against charging, therefore impacting our fuel consumption negatively. This therefore is costing additional money to use this transportation. Also, it is nearly impossible to follow the recall guidelines for keeping away from structures and other vehicles. Some properties refuse this vehicle from being on their property.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705775December 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle experienced multiple simultaneous powertrain diagnostic trouble codes related to oxygen sensors and fuel controls, including O2 Sensor heater circuit high voltage, O2 Sensor circuit high voltage on multiple banks, rich fuel trim condition and manufacturer specific powertrain logic fault. vehicle in stock, under warranty and driven only on city roads. No off-road use or physical damage present. Issue appears to be systemic rather than isolated sensor failure and may involve wiring harness routing, sensor heater control systems or PCM Software logic. Symptoms include persistent check engine light and emission related faults that could lead to catalytic converter damage if left unresolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705595December 17, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
My vehicle is affected by multiple safety recalls related to the high-voltage battery / charging system. The recall instructions include safety restrictions such as not parking near structures/buildings and limiting/avoiding charging (or following specific charging precautions) due to a potential safety hazard (including fire risk). Despite these warnings, there is no available remedy/repair at this time, and an authorized dealer has confirmed the recalls apply but cannot complete the recall repairs. Separately (and repeatedly), while driving the vehicle has displayed a “STOP SAFELY / PULL OVER” warning message multiple times. Each time this occurs I must pull over immediately due to concern for a sudden loss of propulsion or unsafe operation in traffic. This creates a significant safety risk to me and others because it can occur unexpectedly and could lead to a crash, loss of power, or being stranded in an unsafe location. The condition has been reproduced multiple times. The vehicle is available for inspection. The exact root cause is UNKNOWN at this time, and I have not received a permanent fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705524December 17, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Multiple times when driving, at interstate speeds and highway speeds I have a full loss of power, requiring me to pull to the side of the road and power off the car and power it back on. Turtle mode gets activated not allowing me to go more than 5mph. Not safe at all especially when children are in the car. I have had the dealer look at this multiple times and they continue to say they have updated the system. I cannot imagine a software update will fix the vehicle intermittently losing power. I am a Jeep brand enthusiast but Stellantis missed the boat on this car. They have created an unsafe, unreliable vehicle that is putting my family at risk every time I drive it. Last night I was offered $100 because the EV component shouldn’t be used now, I can’t park it inside, and can’t charge it. It really is almost bait and switch that I bought a vehicle that is not able to be used in the manner it was sold to me for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705490December 17, 2025
ENGINE, BACK OVER PREVENTION: WARNINGS
Car stoped while driving and power was out forced to turn on engine again then able to drive. It happened 7-8 times in 5miles. Had to stopped and started again and again to get my place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705350December 16, 2025
ENGINE
Engine jerks upon acceleration on battery power, feels like a heavy lurch when driving a manual car. It would then refuse to accelerate for a few seconds before being able to drive normally. Attempted to get service at local Jeep dealership who refuses all service on the basis of the current recalls and the Jeep 4xe being a fire hazard while parked. Attempted to resolve this with Jeep directly who promised a buyback of the vehicle because of the 2 open safety recalls being huge safety issues, which they are now refusing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705085December 15, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I am the owner of a 2024 Jeep Wrangler Rubicon X 4xe (JL PHEV). The vehicle is subject to safety recall 25V‑741 (manufacturer recall 68C) for high‑voltage battery fire risk, and also recall 78C affecting the 2.0L engine. For recall 68C, Jeep and NHTSA instruct owners not to charge the vehicle and to park it outside and away from structures and other vehicles because the high‑voltage battery could fail internally and start a fire, even when parked. This means I cannot safely park in my garage or charge at home. I have a [XXX] infant in the home, so any increased fire risk near the residence is especially concerning. Jeep has not yet provided a final remedy or a clear timeline for a fix for 68C, so this situation is indefinite. In practice, the vehicle now operates as a less‑efficient gas‑only vehicle, with reduced usable range, higher fuel costs, and loss of the plug‑in electric function I paid for. I am also instructed to leave a potentially defective high‑voltage battery pack on my property and outdoors, which feels unsafe for my family. In addition, recall 78C raises concerns about potential engine defects and possible fire risk or major engine damage, further impacting the safety and reliability of this vehicle. My dealer and the manufacturer have confirmed the recalls but so far have not provided a loaner, buy‑back, or other adequate remedy, despite the “park outside / do not charge” safety instructions and the presence of an infant in the home. I am requesting that NHTSA closely review these recalls, the lack of an available remedy, and the real‑world safety and hardship impact on owners who cannot safely park or charge their vehicles as originally intended. On top of this, I put about $10,000 down on the lease expecting to purchase the vehicle as a long‑term PHEV. That down payment now feels like a sunk cost into a product that cannot be safely used as advertised, and the situation is starting to resemble a potential lemon‑law case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705039December 15, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I leased a new 2024 Jeep Wrangler Sahara from Gengras CJDR in Fairfield, CT. I received two catastrophic recall notices from Jeep on Nov. 24th, 2025 and was notified of a third catastrophic recall when speaking to Jeep Customer Care on Nov. 25th, 2025. The first recall notice, # 68C/NHTSA25V-741, pertains to the car's high voltage battery. The HV battery in my vehicle "may become damaged during normal vehicle operation, which could lead to a vehicle fire. A vehicle fire can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from charging. Out of an abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until the remedy is obtained". FCA US has NO REMEDY at this time. The second recall notice, #A7C/NHTSA25V-710, pertains to the vehicle's HCP randomly resetting, which causes a loss of engine power, regardless of vehicle speed. The vehicle has been updated with "Firmware Over-the-Air" software which may cause incomplete communication between the Telematics Box Module (TBM) and the Hybrid Control Processor (HCP), this condition may cause the HCP to perform a reset. An hcp which resets while driving may cause a loss of drive power which can cause a vehicle crash without prior warning. FCA US has NO REMEDY at this time. I was advised of the third recall notice when I spoke to Carl, of Jeep Customer Care, on November 25th, 2025. I was assigned case #XXX. I was told the third recall involves remnants of sand and finishing debris of the engine block was found to cause the engine cylinders to seize, causing a loss of drive power and possibly a crash as well. FCA US has NO REMEDY for this recall either. My car is a DEATH TRAP! How can Jeep continue to sell a car like this and not face a class action lawsuit? I refuse to drive the car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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