Jeep Wagoneer Complaints (2022)

210 consumer complaints on file.

#11679109August 7, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The main head unit for the infotainment system, specifically the software. Upon failing a software update in August 2024, the vehicle started switching itself from English to Italian, from Standard to Metric units, the high beams would no longer function, the auto locking doors after 15mph would no longer work, the emergency pedestrian sensing braking was turned off, the entire infotainment screen randomly shuts off and comes back on as well. Without readily available high beams my ability to see further distances at night was diminished. 2)The uninitiated change in language and units of measure made it more difficult to verify vehicle speed and other important settings with intervention to return the system to English. 3) Largest concern, auto locks not turning on, without notifying the driver, left my young children at risk of opening the back doors and falling out of the vehicle at high speeds. The dealership has tried to fix this twice, they have updated the software to current version and reset the system. They also reset the customer programmable features, which corrected the issue with the high beams, but the other issues with software remain, including the auto locks at speed, language change, units change and screen shutting off and on. I have also contacted Jeep customer service, they do not have a remedy in place and verified the software is up to date. After reviewing Jeep Wagoneer forums, this is effecting many owners of the Wagoneer after that fall 2024 update, and all the dealerships are scratching their heads. But without autolocks at speed, this is a big issue. No warning lights came on to let me know, and the bug seems to be in all software versions for the Wagoneer from Fall 2024 to current.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678499August 5, 2025
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For the third summer in a row, this vehicle has had a "hybrid/battery/engine" issue which has caused the vehicle to stop in the middle of traffic, specifically at start/stop intersections during high traffic times - the first time was on a vacation road trip about 600 miles away from home, the second time was in town while we had our three kids in the vehicle, and this most recent time thankfully I was alone driving home from work in rush hour. The vehicle shuts off, battery and check engine lights are illuminated and the vehicle must be stopped, restarted, and turned back on in order to move away from the middle of traffic. This is the third incident of this happening with Jeep warranty covering the first two repairs due to it being the hybrid/battery system. I am now waiting for two weeks before the dealer can even diagnoze the issue to undrstand what our next steps might be.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674483July 18, 2025
UNKNOWN OR OTHER
The first incident occurred when the passengers side sun visor bracket broke loose. This was not a major incident as it did not affect the driver. The second incident occurred when the drivers side sun visor bracket broke when my wife was driving. The visor fell in front of my wife and was dangling by the wires. It almost caused her to hit another vehicle as it was right in front of her and she was trying to move it out of the way. With both visors breaking, this appears to be a defect in the design that could cause a major crash if it broke at the wrong time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673015July 12, 2025
ELECTRICAL SYSTEM
For the last six months (since Dec. 2024) my jeep has randomly stalled out at traffic lights or won’t restart immediately after having just driven it. Sometimes when it stalls out while driving into a traffic light it will restart without a jump but then the check engine light is on for a few drives then eventually turns off. This happens once or twice a month and typically requires a jump to get the car started. I have had the battery, alternator and started checked multiple times. A jeep dealership has reviewed and could find no issues with the car. The safety issue is being stalled out at a light or anywhere on the road randomly puts myself, my passengers and other drivers at risk
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670626July 1, 2025
ENGINE
The E torque system needs replaced and the part has been on backorder for months. The dealer has no idea when the new part will be available and may be up to 7 months. The vehicle is loud which is what prompted us to take it in for evaluation. We had an incident where the vehicle while in reverse and it abruptly stopped and the emergency brake was on. It would not let me move my vehicle without turning it off and back on to allow me to continue reversing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670546July 1, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While driving at lows speeds approaching a stop light the vehicle will just shut off and shift into park. I have to hit the brakes, make sure its in park, and hit the start button, it restarts then doesn't do it until randomly later it does it again. There is a check engine light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669751June 27, 2025
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
We were driving and approaching a stop light at a major intersection when the vehicle stalled out. We heard it sputter at first and then cut off. We tried multiple times to restart, but to no avail—just kept sputtering. This is the second time this has happened. The first time was also reported to NHTSA, and I was driving alone and ascending a Colorado mountain when it stalled out. Thankfully, both times, we were able to remain safe; however, this is a huge problem as both times we were on major roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664818June 4, 2025
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM
in December 2024 i received a check engine light with a locked code that disappeared after a short distance. The vehicle would not auto start from the key and we thought it was a battery .In February 2025 while on a trip i received a warning light for power steering fluid we went to a parts store and topped up the power steering fluid .on [XXX] i was driving the vehicle at 55mph while i had my [XXX] and [XXX] in the car as well as heavily pregnant along with my [XXX] grandmother . i pulled away from a traffic light and the dash board lights lit up completely check engine, stability, abs, emergency brake ,traction ,crash detection . I went to use the brakes and to change lanes and while doing so i lost brakes and power steering causing me to have to use a grass verge to bring the vehicle to a stop as the brake pedal was to the floor and the emergency brake was not engaging even though the light was lit on the dash. had i not pulled into grass to stop i would have been in a catastrophic accident. i took the vehicle to 2 Chrysler dodge jeep ram dealerships who could not fix the vehicle so took it to a 3rd dealership who were able to get brakes and power steering back into the vehicle . upon trying to pick up the vehicle within 24 - 48 hours i received a check engine light for brake pressure sensor the dealership have opened 6 star cases with jeep regarding this issue and just keep storing the code and returning the vehicle to me. when i take the vehicle to a auto zone or advance parts store with a check engine light the code is stored 4+ times with a red banner advising customer to not drive vehicle due to possible brake failure . I am 4 months into not having my vehicle and still have a check engine light for brake pressure sensor which has now been changed 4 times as well as the whole brake system. jeep are not assisting with anything other than keep telling the dealership to change the pressure sensor and re bleed the brake system. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664237June 1, 2025
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
2022 Jeep Wagoneer 5.7 Etorque On [XXX] at approximately [XXX], The Jeep Wagoneer was traveling northbound on [XXX] at an estimated speed of 45 MPH, the vehicle suddenly stalled and lost power. The vehicle came to a complete stop, and the emergency brakes were activated. Despite multiple attempts, the vehicle would not restart, and the instrument panel was intermittently turning off. As a result, the vehicle became inoperable, causing a road hazard and impeding traffic. Officer McKinnon (#334) from the Merced Police Department (Incident #[XXX]) was dispatched to the scene to assist with traffic control and manage the situation. The vehicle was later towed to my residence and subsequently serviced at Razzari Jeep in Merced, CA. The vehicle had 100 mile of fuel remaining in the gas tank. The vehicle had no prior issues and was operated earlier in the day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664023May 30, 2025
SERVICE BRAKES
At approximately [XXX] [XXX] Jeep Wagoneer series 2 suffered a complete brake failure without warning. This happened by the grace of god just after exiting the highway in the town of Clinton NJ. I was able to slow car by using ebrake but that worked intermittently. I was traveling at approximately 25 mph. Merely 300 yards up the road school kids were being crossed by crossing guards. The car suffered no damage no injuries thank God. I had my 3 small children in car. Stellantis and Jeep know about this issue. Google brake failure Jeep Wagoneer 2022. Please do something before someone gets killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661378May 16, 2025
ENGINE, ELECTRICAL SYSTEM
vehicle will randomly lose all throttle power when driving and at the same time following a warning beep will flash a large red lightning bolt with the following messages: service electronic throttle control,stop/start unavailable service stop/start system, service electronic stability control and check engine light. Engine continues to run but car will not move. Once vehicle is able to be pulled over to the side of the road and turned off then cranked back up the vehicle will drive normally. Check engine light will stay on for several key cycles then it will eventually go away. This has happened at intersections and at speed on the interstate. Repair of this issue with the vehicle has been attempted 4 times and is currently at the dealership now for the 5th time and the diagnosis is that they can replace the throttle module but there are not codes pointing to that as the issue and it was stated that is is just a guess and I can then drive it and hope that it is repaired. The vehicle has been to two different dealerships for the issue as the 4th occurrence was too far away from home to get it back and it was only 319 miles between failures. The issue has not been taken seriously by the dealerships nor the customer care agents that have been contacted through the last 3 occurrences. The agent has been helpful in getting a rental or loaner to drive and delivering my vehicle back but the gravity of the problem has not been fully grasped by those examining the vehicle. The only reason this has not resulted in a crash is that each time it has occurred a space to get off the road was accessible. This will not be the case if the vehicle is continued to be driven. I did continue to drive the vehicle with the hope that the repairs would have been adequate to prevent the issue from reoccurring. This issue began in september 2024 at 30k with most recent 5th time noted below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660331May 12, 2025
ENGINE
My 2022 Jeep Wagoneer has a 5.7-liter V8 equipped with eTorque system. The etorque went bad and the vehicle stalled in the middle of a 4-lane highway at a busy intersection. My Jeep was completely dead, and I couldn't even turn my emergency flashers on, making this an extremely dangerous situation. I was fortunate this was during the daytime which is dangerous enough. Had it been at night, this would be even more dangerous. I had the Jeep towed to a dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659767May 8, 2025
ELECTRICAL SYSTEM
We bought the vehicle new in 2022. There have been intermittent issues with emergency braking while going in reverse that we wrote off to sensor issues and never reported. Last weekend the Electrical system went haywire. Lots of flashing lights, sounds under the dash, etc. Engine quit and would not start. Was able to get to the dealership after changing the battery. Battery warning light and check engine light never cleared. Dealership is saying it is the 48v battery issue so I wanted to report it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654520April 14, 2025
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Dec 17, 2024 2022 Wagoneer was dropped of for service for a slight rattle in the engine. It was determined that the cams and shifters were “over-torqued” and had thrown metal shavings into the engine. This would require a full engine replacement which was conducted over the course of nearly 4 months. This is a reported and known issue/defect for Wagoneer. It was picked up March 28, 2025. On April 11, 2025 I experienced a full mechanical and/or electrical catastrophic failure while driving. The vehicle would not accelerate or brake. Multiple warnings and failures lit up the dash: service engine, oil pressure, throttle, etc. The emergency brake engaged, the engine very loudly shook, rattled and died. When trying to engage brake to put vehicle in neutral to be towed we heard a series of clicks and a pop and the engine began to smoke near drivers side. Stellantis refuses to acknowledge the recurring issues in these engines and continues to deny our buy back claim. These vehicles are dangerous. This experience violates every customer protection in this country and Stellantis should be held accountable for taking millions of dollars from customers knowing this issue is recurring. We are still hoping for a positive resolution.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11653387April 8, 2025
POWER TRAIN, ELECTRICAL SYSTEM, STEERING
Driving vehicle home on main highway at 55MPH, had been driving for about 15 miles. vehicle completely shut down. Engine shut off, power steering failed, lights shut off, everything electric shut down. was unable to steer the vehicle to the shoulder and it rolled to a stop in the middle of the 2 lane road in the dark. once it stopped it locked into park and couldnt be pushed off the road. Hazard lights would not work either car was completely blacked out in the middle of the road, and would not restart. Car behind us saw us in time and stopped and turned on their hazard lights till the fire department arrived to flag traffic. towed vehicle to dealership. at dealership the next day the vehicle started like nothing was wrong, showed no codes. Dealership kept vehicle for 10 days and couldnt get the vehicle to duplicate the incident. they drove the car almost 100 mile and found nothing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653121April 7, 2025
POWER TRAIN, ELECTRICAL SYSTEM, SERVICE BRAKES
We issued a complaint on 12/2/2024 (#11628353). The dealership found our alternator to be faulty which caused the battery to fail the SUV to completely shut down. This happened again to us on 4/6/2025 with a full vehicle of passengers. The low battery warning appeared on the screen, we lost power steering, we lost our ability to brake, there is no emergency break when all systems are shutting down and then we lost all power to the vehicle. This all happened in a matter of 2 minutes. Thank god we were on a side road without any cars parked on the side of the road for us to pull over on. Stellantis needs to resolve these safety issues. We had elderly people with us during this last incedent, they were all scared. It is getting dangerous owning and operating a 2022 Jeep Wagoneer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652660April 3, 2025
SUSPENSION
I’m experiencing a persistent issue with my truck. Once the vehicle exceeds 75 mph, it begins to shake significantly. I have taken it to three different Jeep dealerships, but none have been able to identify or resolve the problem. I was advised that the tires might be the cause, so I replaced all four tires with new ones. However, the issue still persists. After researching online, I’ve found that many other Jeep Wagoneer owners are reporting the same problem, which suggests this may be a common issue. I’m seeking a thorough inspection and a more definitive diagnosis, as the situation not only affects performance but also raises safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650400March 25, 2025
UNKNOWN OR OTHER, STRUCTURE:BODY
Auto was being towed by my RV. Frame rail extension welds on vehicle failed and vehicle broke loose and struck utility pole destroying it. Could have hit oncoming traffic or innocent bystanders. Vehicle being inspected by Chrysler third party inspectors and State Farm Insurance. I believe “cold welds” to be responsible in a critical frame part. There are several hundred of these vehicles being towed “four down” and pose a serious public risk. Vehicle is available for inspection at this time. There were no warning lamps
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11648783March 17, 2025
ELECTRICAL SYSTEM
on 2 occasions, the car has shut down at a stop and killed the engine. Car had to be placed in park and restarted. Most recently, the car suddenly shut off while moving. The control panel flashed low battery and shut down systems. It disabled the power steering and shut down all power including the engine, thankfully this didn't cause an accident, but would have been a very dangerous situation if traveling at higher speed . Car couldn't be restarted, when trying to it would shift itself from drive to park and die again. After about 30 minutes, the car started when jumped. All gauges read correctly and didn't indicate any low battery issues. When in for service approximately 2 weeks ago, dying at a stop was discussed with the dealer and they said they weren't aware of any issues and would need to keep the car for potentially weeks to diagnose the issue. That issue was is far less severe than dying while moving. Attempting to get in for service ASAP. Looks like there is already an open investigation into the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647189March 8, 2025
WHEELS, SUSPENSION
Front right tire always has balding on the outside. Had multiple alignments. Had it into the dealership several times, always told they can’t find anything wrong. On third set of tires always having tires rotated when supposed to. Clearly something is wrong with this uneven tread.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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