Jeep Patriot Complaints

3,365 consumer complaints on file.

#10995464June 16, 2017
AIR BAGS, SEAT BELTS
IMPORTANT SAFETY RECALL S61/NHTSA 16V-668 NOTICE WAS RECEIVED FROM FCA ON 11/15/2016. AS OF 6/16/2017, THE RECALL STATUS IS: INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE. IT DOES NOT SEEM REASONABLE THAT AN IMPORTANT SAFETY DEFECT HAS GONE SO LONG WITHOUT A FIX BY THE COMPANY. THE DESCRIPTION OF THE RISK IS: SAFETY DEFECT/NON COMPLIANCE DESCRIPTION AND SAFETY RISK: THE VEHICLES MAY EXPERIENCE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN CERTAIN CRASH EVENTS DUE TO A SHORTING CONDITION RESULTING IN A NEGATIVE VOLTAGE TRANSIENT THAT TRAVELS TO THE OCCUPANT RESTRAINT CONTROLLER VIA THE FRONT IMPACT SENSOR WIRES. THE POTENTIAL LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY IN SUCH CRASH EVENTS MAY INCREASE THE RISK OF INJURY IN A CRASH. REPAIR DESCRIPTION: THE OCCUPANT RESTRAINT CONTROLLER MUST BE REPLACED. FCA NEEDS TO EITHER PROVIDE FIXES VERY SOON, OR REPLACE THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995566June 16, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (DARCARS CHRYSLER DODGE JEEP RAM OF ROCKVILLE LOCATED AT 755 ROCKVILLE PIKE, ROCKVILLE, MD 20852; (301) 424-1700) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995576June 16, 2017
ENGINE
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING 40 MPH, THE ENGINE STALLED WITHOUT WARNING. A LOCAL DEALER (TUNKHANNOCK AUTO MART LOCATED AT 509 JOSEPH HUNTER HIGHWAY TUNKHANNOCK, PA 18857 877-816-4325) WAS CALLED, BUT FAILED TO RESPOND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 71,044.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966788June 14, 2017
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2011 JEEP PATRIOT. CONSUMER WRITES IN REGARDS TO VEHICLE LOW QUALITY RADIO CAN'T WITHSTAND EXTREME HEAT OR COLD- HEAT AND AIR CONDITIONER DUCTS LOCATED NEAR RADIO. *SMD THE CONSUMER STATED AN INTERNAL SHORT WAS FOUND IN THE RADIO. THE CONSUMER COULD NOT TUNE INTO THE AM OR FM STATION. THE RADIO WS REPAIRED. UPDATED 06/14/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994594June 13, 2017
AIR BAGS, SEAT BELTS
I RECEIVED A RECALL NOTICE AND WENT TO THE WEBSITE TO SIGN UP FOR NOTIFICATION WHEN PARTS ARE AVAILABLE. IT'S BEEN 8 MONTHS OR SO SINCE THE NOTICE AND STILL NO REPAIR. HOW LONG WILL THIS BE ALLOWED TO GO ON? I WANTED TO GIVE THIS CAR TO MY 16-YEAR-OLD SON BUT CAN'T DUE TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994648June 13, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FIRESTONE OF LUBBOCK, TEXAS WHERE IT WAS DETERMINED THAT THE FUEL TRANSFER TUBE DID NOT BRING FUEL INTO THE MAIN FUEL TANK, WHICH CAUSED THE VEHICLE TO RUN OUT OF FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V120000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994980June 13, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 JEEP PATRIOT. THE CONTACT STATED THAT EVERY TIME IT RAINED, THE DRIVER'S SIDE FLOORBOARDS BECAME FLOODED WITH WATER. THE VEHICLE WAS TAKEN TO QUALITY MOTORS (2022 W MAIN ST, INDEPENDENCE, KS 67301) WHERE THE DEALER STATED THAT THE FACTORY SHOULD HAVE SEALED THE VEHICLE PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE TECHNICIANS WERE UNABLE TO FULLY SEAL THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994549June 12, 2017
ENGINE, VEHICLE SPEED CONTROL:CRUISE CONTROL
FIRST - OIL IS CHANGED ON TIME AND SPARK PLUGS WITH COILS WERE REPLACED. MAINTENANCE IS DONE ON THE CAR. APPROXIMATELY AT AROUND 58K MILES, THE CAR BEGAN TO "SKIP" WHEN ACCELERATING WHEN IT REACHES OVER 20 MPH AND REACHING BETWEEN 3-4 RPM. THIS WAS A RANDOM OCCURRENCE. TODAY AT 60K MILES, THE CAR ON CRUISE CONTROL, ON A SMALL INCLINE IN THE ROAD, CAME TO AN ALMOST COMPLETE STOP (FROM 65 MPH) AND THEN ACCELERATED AS IF I STOMPED ON THE GAS - REACHING ALMOST 5 RPM BEFORE I WAS ABLE TO CANCEL THE CRUISE CONTROL. THE LIGHTS FLASHED BRIEFLY ON THE DASH BOARD BUT NO ERROR MESSAGES REMAINED LIGHT. I CALLED A REPUTABLE REPAIR GUY AND WITHOUT ERROR LIGHTS THERE ISN'T MUCH ANYONE CAN TELL YOU. THERE ARE SEVERAL OTHER THREADS ABOUT THIS ISSUE BUT NOTHING BEING DONE BY CHRYSLER DUE TO THE LIMITED NUMBER OF ACCIDENTS. MY INCIDENT TODAY OCCURRED DURING RUSH HOUR TRAFFIC AND I COULD VERY WELL HAVE BEEN REAR-ENDED OR REAR-ENDED SOMEONE ELSE. WILL BE CONTACTING THE DEALERSHIP FIRST THING IN THE MORNING BUT AM VERY CONCERNED AS I WORK OVER 20 MINUTES AWAY FROM MY HOME. ALSO VERIFIED NO RECALLS BY CALLING 1-800-247-9753 FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994573June 12, 2017
EXTERIOR LIGHTING
WATER IS LEAKING, POSSIBLY FROM THE SUN ROOF, THROUGH THE FRONT DOME LIGHT OVER THE STEREO. (WHERE THE BUTTONS ARE TO OPEN THE SUN ROOF)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994145June 9, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER, LITHIA DODGE IN MEDFORD, OREGON, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994152June 9, 2017
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNED A 2016 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER. THE POWER STEERING FUNCTION BECAME INOPERABLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR ANKLE INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MENTIONED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) CONTRIBUTED TO THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS NOT BEING DRIVEN AT A SPEED THAT WOULD FACILITATE THE DEPLOYMENT OF THE AIR BAGS. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. ..UPDATED 07/31/17 *BF *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993898June 8, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT NOTIFIED DUE TO THE FACT THAT THE MANUFACTURER STATED THAT THEY WOULD SEND THE CONTACT AN EMAIL WHEN THE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/09/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993988June 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS); HOWEVER, THE PART FOR THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SACRAMENTO CHRYSLER AT 3610 FULTON AVE, SACRAMENTO, CA 95821) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993995June 8, 2017
WHEELS
THE VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN I NOTICED THAT MY TIRE,ON THE DRIVER'S SIDE, WAS SEPARATING DOWN THE MIDDLE OF THE TIRE. I BROUGHT MY CAR TO FIRESTONE SO THAT MY TIRE COULD BE INSPECTED. ONCE INSPECTED BY ONSITE WORKERS, THEY TOLD ME THAT THE TIRE HAD FAILED AND THAT I NEEDED A NEW ONE. I AM ATTACHING PICTURES TO SHOW HOW MY TIRE SEPARATED. I STILL HAVE MY TIRE SO THAT I CAN SEND IT IN FOR FIRESTONE TO FURTHER INVESTIGATE THE TIRE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994004June 8, 2017
TIRES
ON MAY 14, 2017 I WALKED OUTSIDE TO MY PARKED CAR IN THE DRIVEWAY AND NOTICED THAT THE TIRE ON THE DRIVER'S SIDE WAS SEPARATING DOWN THE MIDDLE. I IMMEDIATELY DROVE TO FIRESTONE, WITH CAUTION AND LOW SPEED, AND GOT IT INSPECTED. ONCE INSPECTED BY ONSITE WORKERS, THEY TOLD ME THAT THE TIRE HAD FAILED AND THAT I WOULD NEED A NEW ONE. I AM CONCERNED BECAUSE I PURCHASED A PACKAGE AT FIRESTONE WITH FOUR TIRES AND I AM WORRIED THAT THIS WILL HAPPEN TO THE REST OF MY TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993806June 7, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED FROM BUTLER LEXUS OF SOUTH ATLANTA (4025 JONESBORO RD, UNION CITY, GA 30291 (678) 783-2703). THE CONTACT DISCOVERED THAT THERE WAS AN OUTSTANDING RECALL ON THE VEHICLE AND THE REMEDY AND PARTS WERE UNAVAILABLE WITHIN A REASONABLE TIME FRAME. THE DEALER FAILED TO INDICATE THAT THE REMEDY AND PARTS COULD NOT BE RECEIVED BY THE MANUFACTURER FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS). THE CONTACT ALSO CALLED NEWNAN PEACHTREE CHRYSLER DODGE, JEEP, RAM (53 HOLLZ PKWY, NEWNAN, GA 30265, (678) 369-6037) WHO ALSO INDICATED THAT THERE WAS NO PERMANENT SOLUTION AVAILABLE YET BECAUSE THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE DEALER AND THE MANUFACTURER PROVIDED NO REASONABLE ACCOMMODATION OF A TRADE-IN AND CLOSED OUT THE CASE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993481June 6, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE LOCAL DEALER, PROGRESSIVE DODGE/JEEP IN MASSOLIN, OHIO, AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993562June 6, 2017
AIR BAGS
SOMEONE IN A 3/4 TON WORK VAN RAN THROUGH A STOP LIGHT AND PLOWED IN TO THE RIGHT PASSENGER FRONT / SIDE OF MY JEEP WHILE I WAS MAKING A LEFT HAND TURN WE WERE ON THE CITY STREETS.. THE IMPACT WAS SO GREAT THAT WHILE MAKING THE LEFT TURN AND BEING HIT SO HARD MY WIFE AND I WENT THROUGH A PIZZA SHOP HEAD ON. NONE OF THE 8 AIR BAGS IN MY JEEP WENT OFF. THERE IS A RECALL FOR THE JEEPS AIR BAGS FOR WHICH I DID GET A HOLD OF THE DEALERSHIP AND THEY TOLD ME THAT THE RECALL IS STILL OPEN AND NO THEY DO NOT HAVE A FIX AT THIS TIME. NOW READING THE JEEPS FACTORY USER GUIDE THE AIR BAGS SHOULD HAVE GONE OFF. THE JEEP DOES HAVE SEAT-MOUNTED SIDE AIR BAGS AND FROM READING THE FACTORY USER GUIDE IT STATES THAT THIS VEHICLE MAY BE EQUIPPED WITH SUPPLEMENTAL SEAT-MOUNTED SIDE AIR BAGS TO PROVIDE ENHANCED PROTECTION TO HELP PROTECT AN OCCUPANT DURING A SIDE IMPACT. IF THE AIR BAGS WOULD HAVE GONE OFF MY WIFE WOULDN'T HAVE GOT SO HURT. SHE NOW HAS A RIGHT CERVICAL STRAIN, LUMBAR CONTUSION, AND A RIGHT CLAVICLE FRACTURE. ALSO WITH THE HEAD ON COLLISION INTO THE BUILDING THE FRONT AIR BAGS SHOULD HAVE GONE OFF THEY DID NOT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10993374June 6, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2012 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT IT WAS UNKNOWN WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993151June 5, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP PATRIOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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