Jeep Patriot Complaints

3,365 consumer complaints on file.

#11092390May 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
EVERYTIME RIGHT AFTER I FILL UP MY 2008 JEEP PATRIOT (CAR IS SHUT OFF WHILE FUELING) THE JEEP EITHER BUCKS ME BACK AND FORTH LIKE IT'S A MANUAL GETTING STUCK BETWEEN GEARS FOR ABOUT 1 MINUTE (IT'S AN AUTOMATIC) OR IT STALLS AND DIES (CAR SHUTS OFF). SO FAR WHEN THE JEEP DIES IT HAS TURNED BACK ON.. THIS HAPPENS NORMALLY UNDER A HALF MILE AFTER THE JEEP HAS BEEN FILLED UP WITH GAS TO THE FILL MARK. THE CAR IS IN MOTION WHEN THIS OCCURS AND IT USUALLY OCCURS ON CITY STREETS SEEING AS MOST GAS STATIONS ARE IN TOWN, BUT THIS HAS OCCURRED ON THE HIGHWAY AFTER FILLING UP WITH GAS AT A STATION LOCATED RIGHT OFF OF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092545May 8, 2018
ENGINE, FUEL/PROPULSION SYSTEM
AFTER FILLING UP WITH GAS, THE CAR STARTED JERKING WHEN DRIVING. WHEN SITTING AT A TRAFFIC LIGHT, THE CAR JUST SHUT OFF. THIS OCCURS AFTER FILLING UP THE TANK WITH GAS. WHEN SITTING AT TRAFFIC LIGHTS, THE CARS RPM'S DROP THAT THE CAR ALMOST SHUTS OFF IF YOU DON'T KEEP IT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092256May 7, 2018
STEERING
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING 10 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. AT THAT POINT, THE CONTACT NOTICED FLAMES COMING FROM UNDER THE HOOD. AN OFF DUTY POLICE OFFICER WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOT NOTIFIED AND A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND THEN TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY NHTSA CAMPAIGN NUMBER: 15V878000 (STEERING) AND ADVISED THAT THE VEHICLE BE TOWED TO THE JEEP CHRYSLER DEALER. THE VEHICLE WAS TOWED TO SAFFORD CHRYSLER JEEP DODGE OF SPRINGFIELD (7611 LOISDALE RD, SPRINGFIELD, VA 22150) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT IT WAS A DIFFICULT CASE. THE DEALER ADVISED THE CONTACT TO CALL THE MANUFACTURER TO OPEN A CASE REGARDING THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 34002244 WAS OPENED. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THEY WOULD SEND A THIRD PARTY FIRE INSPECTOR TO INVESTIGATE THE FAILURE AND DETERMINE THE CAUSE OF THE FIRE BY MAY 4, 2018. TO DATE, THE INVESTIGATOR HAD NOT INSPECTED THE VEHICLE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 68,261.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11092183May 7, 2018
ENGINE, POWER TRAIN
WE HAVE BEEN HAVING A RE-OCCURRING ISSUE WHERE AFTER FILLING THE GAS TANK, THE CAR WILL STALL SHORTLY AFTER LEAVING THE GAS STATION. THE LATEST INCIDENT HAPPENED ON MAY 6, 2018 AFTER FILLING THE TANK AND LETTING THE PUMP'S AUTO-SHUTOFF STOP FUELING. LEAVING THE GAS STATION I PULLED OUT INTO A HIGH-SPEED 4 LANE ROAD AND AS I ACCELERATED THE ENGINE SHUT DOWN. AS A RESULT OF THE STALL I IMMEDIATELY LOST ALL POWER STEERING AND POWER BRAKING ABILITY AND WAS ALMOST STRUCK BY CARS BEHIND ME AS WE ALL EXPECTED ME TO BE ABLE TO ACCELERATE UP TO CRUISING SPEED. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD AND RE-START THE ENGINE. AFTER THIS INITIAL STALL, THE CAR RAN NORMALLY. THIS HAS HAPPENED SEVERAL TIMES, WITH EACH ENGINE STALL OCCURRING SHORTLY AFTER REFUELING. THE IMMEDIATE LOSS OF POWER IS A MAJOR SAFETY ISSUE AND SHOULD BE INVESTIGATED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092189May 7, 2018
FUEL/PROPULSION SYSTEM
AFTER FILLING UP WITH GAS, MY CAR STARTS TO "BUCK" AND HAS BAD ACCELERATION EVEN WHILE DRIVING 70 DOWN THE FREEWAY. IT CONTINUES THIS PROBLEM UNTIL I HAVE ONLY 1/4 TANK OF GAS AND EVEN GOES BEYOND THAT. I'M STARTING TO HAVE PROBLEMS WITH THE CAR STARTING ALSO AND IT SMELLS BADLY OF GAS FUMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092217May 7, 2018
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
HVAC HEATER CORE. AS I WAS ABOUT TO EXIT A MAJOR INTERSTATE, VERY HOT ALMOST BOILING WATER DRIPPED EXCESSIVELY ON MY RIGHT FOOT OVER MY GAS PEDAL. THERE WAS NO WHERE TO EASILY PULL OVER SO I HAD TO DEAL WITH IT UNTIL BEING ABLE TO PULL INTO A PARKING LOT OFF OF THE EXIT. I IMMEDIATELY TURNED MY VEHICLE OFF AND CHECKED BENEATH THE DASH. STEAMING HOT WATER WAS DRIPPING FROM NUMEROUS PLACES UNDER THE DASH, MAINLY ON THE DRIVERS SIDE. I WAS ABLE TO TAKE A VIDEO SHOWING THE STEAM FROM THE WATER AFTER IT SLOWED DRIPPING A BIT. MY VEHICLE IS ONLY 3 YEARS OLD AND HAS LESS THAN 70,000 MILES. I BELIEVE THIS TO BE A MAJOR SAFETY CONCERN AS I COULD HAVE EASILY GOTTEN INTO AN ACCIDENT. LUCKILY I COULD BARE WITH THE HOT WATER ENOUGH TO FIND A PLACE TO PARK AND IN ADDITION TO THAT I AM SO THANKFUL I WASN'T WEARING OPEN TOED SHOES OR SANDALS!. FURTHER DIAGNOSIS FROM A LOCAL TRUSTED MECHANIC REVEALED MY HEATER CORE NOW NEEDS TO BE REPLACED. I AM MOST DEFINITELY NOT PURCHASING A JEEP AGAIN AND WILL BE TRADING IT IN AS SOON AS POSSIBLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11091654May 3, 2018
AIR BAGS
DRIVING MY 09 JEEP PATRIOT APPROXIMATELY 25MPH WHEN ANOTHER VEHICLE WAS IN A BLIND SPOT AND DROVE INTO THE FRONT RIGHT SIDE OF MY VEHICLE, PUSHING THE FRONT LEFT SIDE INTO A WALL. THE AIRBAGS NEVER WENT OFF AS THE CAR IS NOW TOTALED. OTHER DRIVERS AIRBAGS WENT OFF. I RECIEVED ATTENTION AT THE HOSPITAL FOR WHIPLASH AND A CONCUSSION FROM HITTING MY HEAD OFF OF THE A-FRAME AND HEADREST.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11091185May 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2009 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE CONTACT NOTICED THAT THE ENGINE BEGAN TO STALL AND THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE BEGAN TO SLOW DOWN AND MADE A GRINDING SOUND. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY. THE VEHICLE WAS DRIVEN TO ST. MICHAEL CAR CARE CENTER (500 CENTRAL AVE E, SAINT MICHAEL, MN 55376) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE DEALER (STILLWATER MOTORS, 5900 STILLWATER BLVD N, STILLWATER, MN 55082) WAS INFORMED OF THE FAILURE AND OFFERED TO TRADE IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 08V528000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091244May 1, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I FILLED MY GAS TANK UP TODAY. AS I GOT ABOUT 3 MILES FROM THE GAS STATION THE CAR BEGAN TO SPUTTER AND LOSE ITS ABILITY TO ACCELERATE EFFICIENTLY THROUGH ALL THE GEARS. THE CAR WAS RUNNING ROUGH FOR ABOUT 15 MILES UNTIL I PULLED INTO MY DRIVEWAY, AND BEGAN MAKING A WEIRD SOUND OUT OF THE EXHAUST, STILL IDLING ROUGH WHEN PARKED. I LOOKED INTO IT ONLINE AND MANY JEEP PATRIOT OWNERS ARE COMPLAINING OF SIMILAR ISSUES AFTER FILLING UP WITH GAS. THEY;RE SAYING IT'S AN ISSUE WITH A "FUEL TANK ROLLOVER VALVE" OR A "VAPOR LIQUID SEPARATING VALVE." EITHER WAY THIS ISSUE IS DANGEROUS AND NEEDS TO BE ADDRESSED WITH A RECALL OF THE VEHICLES TO ENSURE THE SAFETY OF THEIR OPERATORS IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090967April 30, 2018
STEERING, SUSPENSION, WHEELS
FRONT END CROSS MEMBER COMPLETELY RUSTED OUT AND AXLE NUTS AND LUG NUTS FROZEN IN PLACE. M JUST TOTAL RUST IN FRONT END RESULTING IN FRAILER TO BE DERIVABLE. I WAS ON THE ROAD AND THE FRONT END WOBBLED AND I HAD TO HAVE IT TOWED HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090984April 30, 2018
FUEL/PROPULSION SYSTEM
SINCE FEBRUARY 5TH, 2018, MY 2010 PATRIOT HAS BEEN IN THE SHOP 3 TIMES FOR STALLING ISSUES, ALL SEEMINGLY AFTER FILLING MY GAS TANK. THE STALLING HAPPENS WITHIN MOMENTS AFTER DRIVING AWAY FROM THE GAS PUMP, AND MY VEHICLE NEEDS TO BE TOWED EACH TIME, COSTING ME EVERY TIME. VARIOUS 'FIXES' HAVE BEEN MADE, INCLUDING NEW SPARK PLUGS, TRANSMISSION FUEL CHANGE AND MOST RECENTLY, A ESIM AND DETECTOR. THE LATEST MECHANIC AT THE JEEP DEALER THAT REPAIRS MY VEHICLE SAID THE ISSUE WAS FROM GASOLINE GETTING INTO THE ESIM AND CAUSING A SAFETY STALL. FROM OTHERS I HAVE READ FROM, THIS ISSUE IS VERY COMMON AND NEEDS TO BE FIXED PERMANENTLY AND CORRECT FOR OWNERS, IN PREVENTION OF INJURY OR DEATH. SOME I HAVE READ FROM MENTION THE ROLLOVER VALVE IN THE GAS TANK NEEDS REPLACEMENT, WHICH WOULD THEREFOR REQUIRE THE ENTIRE GAS TANK TO NEED REPLACEMENT, A HEFTY PRICE FOR SOMETHING THAT SEEMS TO BE THE ERROR ON CHRYSLERS' BEHALF. I NO LONGER FEEL SAFE TO GO ON LONG TRIPS WITH MY VEHICLE, WHICH I PURCHASED PRE OWNED JUST LAST YEAR. PLEASE TAKE ACTION ON THIS ISSUE AS I KNOW MANY OWNERS ARE SUFFERING FROM THE SAME ISSUE THAT CAN BE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090043April 25, 2018
UNKNOWN OR OTHER
THE HEATER CORE IS CLOGGING NOT LETTING ANTIFREEZE THRU HEATER CORE HAS CLOGGED NUMEROUS TIMES. WE HAVE HAD TO REPLACE IT, FLUSH IT, ETC. IN OUR VEHICLE, IT BLOWS WARM/HOT ON DRIVERS SIDE BUT AS YOU CROSS OVER VEHICLE IT BLOWS COLD ON PASSENGER SIDE. THIS IS AN EXPENSIVE REPAIR AND SHOP HAS SAID THIS SEEMS TO BE A DESIGN PROBLEM CAUSING METAL BITS TO COLLECT AND BUILD UP AND BLOCK UP THE HEATER CORE. SOMETHING IS CAUSING BLOCKAGE. THIS HAS OCCURRED OVER THE LAST SEVERAL YEARS. THE LAST TIME IT WAS REPLACED WAS IN 2015. I OPTED NOT TO HAVE IT REPLACED AGAIN THIS TIME UNTIL WE FIGURE OUT THE CAUSE. PLEASE NOTE THAT THE SERVICE TECH CHECKED THE BLEND DOOR, THE THERMOSTAT, AND FLUSHED THE HEATER CORE. HE SAID THE HEATER CORE NEEDS REPLACING AGAIN. THIS IS ALMOST $800 AGAIN ON THIS PART. I SPOKE WITH CHRYSLER JEEP TO MAKE SURE IT IS DOCUMENTED BUT NOT SURE WHAT THEY DO WITH THIS INFORMATION. DURING THE CONVERSATION THEIR PEOPLE WERE SAYING DIFFERENT THINGS REGARDING HOW THEY MONITOR PROBLEMS WITH VEHICLES AND/OR PARTS. TO ENSURE THAT THIS DEFECT IS REPORTED I AM FILING A COMPLAINT WITH THE NHTSA. I WOULD LIKE FOR THEM TO RESEARCH WHAT IS CAUSING THIS PROBLEM SO THAT IT DOES NOT OCCUR IN THE FUTURE AS WELL AS IF IT BECOMES APPARENT THAT THEIR IS A DESIGN FLAW OR OTHER IN THE HEATER CORE SYSTEM OR ENGINE THAT PROPER ACTION IS TAKEN. BE IT RECALL OR OTHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090069April 25, 2018
ENGINE, VEHICLE SPEED CONTROL
THIS HAS HAPPENED 4 TIMES IN LESS THEN A 6 MONTHS PERIOD. I WOULD BE DRIVING THEN OUT OF NO WHERE MY VEHICLE JERKS MY CHECK ENGINE LIGHT COMES ON AND I CAN NOT ACCELERATE PAST 20 MPH. I HAVE TO MANAGE TO PULL TO THE SIDE SOMEWHERE TO RESTART MY CAR SO IT WILL DRIVE SOMEWHAT NORMALLY. THE CHECK ENGINE LIGHT REMAINS ON. ONE ERROR CODE SAID THERE WAS A LEAKING HOSE BUT THEY FOUND NOTHING LEAKING AND COULDN'T FIGURE OUT WHAT WAS WRONG. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089918April 24, 2018
SEAT BELTS
PASSENGER SEAT BELT RETRACTED SO TIGHT MY SON WAS UNABLE TO GET OUT OF THE VEHICLE. HE WAS UNABLE TO BREATH. THE SEAT BELT HAD TO BE CUT. THE CAR WAS NOT IN MOTION. I HAD TO ASK A POLICE OFFICER FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11089923April 24, 2018
ENGINE
TL* THE CONTACT OWNS A 2015 JEEP PATRIOT. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS POSSIBLY CAUSED BY EITHER A CAMSHAFT OR CRANKSHAFT POSITION SENSOR FAILURE, A THROTTLE BODY ASSEMBLY FAILURE, OR A VACUUM LEAK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089674April 23, 2018
POWER TRAIN
THE VEHICLE WILL NOT START FROM A STATIONARY POSITION INCLUDING ANY ELECTRICAL EXCEPT FOR "NO BUS" ON THE DASHBOARD. THIS BEGAN AROUND 34,500 MILES IN AUGUST 2016. I TOOK MY VEHICLE THE LOCAL JEEP DEALERSHIP AND THEY COULD NOT RECREATE THE ISSUE. I RETURNED IN DECEMBER TO THE DEALERSHIP FOR THE SAME ISSUE AND NOTHING COULD BE FOUND. IN FEBRUARY OF 2017 I WAS ABLE TO LEAVE THE VEHICLE FOR 3 DAYS BUT STILL NOTHING COULD BE FOUND. THIS DOES NOT OCCUR EVERY TIME BUT THE ONLY TEMPORARY SOLUTION IS TO DISCONNECT AND RECONNECT THE BATTERY, WHICH WAS WHAT I USED UNTIL I WAS ABLE TO HAVE IT TOWED IN. IN JANUARY OF 2018 I FINALLY WAS ABLE TO HAVE IT TOWED TO THE CLOSEST DEALERSHIP WHEN THE ISSUE OCCURRED. THE FINAL SOLUTION WAS THAT THE TOTALLY INTEGRATED POWER MODULE WAS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088911April 18, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 JEEP PATRIOT. WHILE DRIVING IN THE RAIN AT 10 MPH, THE CONTACT STOPPED AT A STOP SIGN AND A LARGE AMOUNT OF WATER BEGAN TO LEAK FROM THE MAP LIGHTS IN THE ROOF OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088566April 17, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN YOU FILL THE CAR UP WITH GAS... IT STALLS... NO POWER, NO BRAKES, NO STEERING... THE DEALER FIXED NUMEROUS THINGS ON CAR AND IT KEEPS HAPPENING... IT ALSO APPEARS HUNDREDS OF OTHERS HAVE THE SAME ISSUE... SEE THIS THREAD: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T29898_DS631498 THIS IS HAPPENING NOW FOR ALMOST 7 MONTHS.... OVER AND OVER. IT ALSO STALLED ON HIGHWAY AND WAS ALMOST HIT BY A TRACKTOR TRAILER. YESTERDAY AT THE GAS PUMP IT DIED AFTER FILLING UP THE GAS TANK AND ROLLED BACK TOWARD THE FUEEL TANKS... ALMOST HIT THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088593April 17, 2018
AIR BAGS, SEAT BELTS
ON THE MORNING OF 4/1/18 I WAS INVOLVED IN A CAR ACCIDENT WHEN MY CAR LOST CONTROL AND HIT A TREE GOING BETWEEN 20-30MPH. IT WAS A HEAD ON COLLISION WHERE MY AIR BAGS DID NOT DEPLOY AND MY SEAT BELT DID NOT TENSE DURING OR AFTER THE COLLISION. AS SUCH, I RECEIVED A LARGE LACERATION TO MY FOREHEAD WHEN IT HIT THE STEERING WHEEL. THE ACCIDENT OCCURRED WHEN I WAS MAKING A SLIGHT LEFT THROUGH AN INTERSECTION NEAR A RESIDENTIAL AREA AND THE ROAD WAS SLICK FROM A SLIGHT RAIN THAT WAS HAPPENING. I HAD SKIDDED OUT THROUGH THE INTERSECTION AND BEFORE I KNEW WHAT WAS HAPPENING I WAS COLLIDING WITH THE TREE IN FRONT OF ME. THERE WERE NO OTHER PARTIES INVOLVED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11088591April 17, 2018
ENGINE
WHENEVER WE FILL UP THE GAS TANK ON THE JEEP, THE JEEP WILL STALL WHILE DRIVING ON THE ROAD. THE BIGGEST PROBLEM IS YOU DON'T KNOW WHEN IT WILL STALL AFTER FILLING THE TANK BUT IT DEFINITELY WILL STALL. TO PREVENT THIS FROM HAPPENING, WE NO LONGER FILL THE TANK ALL THE WAY. THIS HAPPENED ON MORE THAN ONE OCCASION BUT I WILL PUT DOWN THE LAST TIME IT HAPPENED BECAUSE MY DAUGHTER FORGOT THAT SHE'S NOT SUPPOSED TO FILL THE JEEP ALL THE WAY TO FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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