Jeep Patriot Complaints

3,365 consumer complaints on file.

#11511055March 9, 2023
SUSPENSION, STRUCTURE:BODY, STEERING
Vehicle is known to have an issue with rusting subframe/crossmembers . Warranty on this vehicle was extended. (Service Bulletin 23-007-17, X69 Warranty Extension) However upon multiple dealer visits and requesting inspection was not notified that issue was happening. Approximately 1.5 years after warranty extension had expired noticeable issues started occurring including noises that got worse and prompted a visit to dealer. Had to fight tooth and nail to get dealership or company to work with me on repairs on low mileage (121K) vehicle and even then they missed 1/2 the problem and told me not to come back to the shop. What component or system failed or malfunctioned, and is it available for inspection upon request? - See beginning - How was your safety or the safety of others put at risk? - Front crossmember completely rotted out and separated, holding on by only control arm - Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes, know issues but wording of service bulletin and dealership neglect result in customer not being informed or postponement of repair until too late - Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - Dealership - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning other than single notification of warranty extension, asked for vehicle inspection 7 months prior to warranty expiration and given an all good -
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510358March 6, 2023
POWER TRAIN, ENGINE, STEERING
On 5 occasions at various speeds and types of roads, my vehicle suddenly goes into limp mode, the engine shuts off and power steering goes out. I have very limited time and control to move off the road before the car behind me slams into me. The majority of the instances this has happened, the orange anti-skid light comes on though road conditions were fine. I found a recall of 2016 Jeep Patriots (s89/NHTSA 16-v-907 Crankshaft/Camshaft Sensor Wire Harness) and many complaints I've found experiencing the same thing I experienced were included in this recall. Mechanic ran my Jeep's code and it showed a number of things were triggered but he couldn't pinpoint what exactly could be the cause based on the code errors. I have a young child in a car seat in the back of my car and feel extremely unsafe taking her anywhere, let alone when it's just me in the car. Please consider adding the 2015 Patriot to this recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510132March 4, 2023
POWER TRAIN
I report reveral times issuess with my gear box, but each time they said the car is fine. The problems start after the car was serviced years ago to Jeep Desources rep (3400 Sources Blvd, Dollard-des-Ormeaux QC H9B 1Z9, Canada) but the issues become worst in time. It started to not be able to drive in authomatic mode but ok in manual and they told me that forgot to tide a transmition cable and now when I am reporting the issue, I cannot drive and any mode (authomatic or manual) and base on service department, nothing is wrong with the car. what they are waiting, to have an accident or die? Since I bought the car, all the maintenace of it was not as supposed as per maintenance manual of the car – to give an example, oil change it’s come on after 3000km no matter where i drive (city or highway) and the blain me for driving the car. With all respect, every time i made compline i felt no one offer me the correct attention and the issue with the gear box for me is abouve the accepted limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509796March 2, 2023
FUEL/PROPULSION SYSTEM
When filling the tank with gas and then driving the vehicle, the vehicle either stalls, bucks really bad, or hesitates when accelerating. There is a heavy smell of gas. This unsafe condition has been traced to a faulty fuel tank valve that requires the entire fuel tank to be replaced ($1,000- $1,800). Others have experienced fuel being spewed out suddenly when refueling very slowly due to this same faulty valve. Any fuel system issue puts the vehicle at risk of fire, which is risks my life and my family's life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509050February 25, 2023
FUEL/PROPULSION SYSTEM
Fuel tank receiver separated from the fuel door holder
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507584February 16, 2023
FUEL/PROPULSION SYSTEM
I have a problem fueling my 2012 Jeep Patriot. I have to dribble the gas into neck to prevent gas from blowing out of neck. My mechanic replaced neck. Still have the same problem. I have read of a recall due to valve inside tank sticking which could cause fuel to pour out if a rollover occurs but I'm hearing from mechanic that the problem with valve sticking is why I'm having a problem refueling. If both issues are due to the same valve problem, shouldn't the recall cover my jeep? I have had my jeep to my mechanic 3 times now for this issue in the past month. I have also had my jeep stall if I accelerate quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506249February 8, 2023
AIR BAGS, UNKNOWN OR OTHER
The airbag light is on and I am afraid it will deploy at any time. The dealership and manufacturer say the part they need is on backorder with the supplier, but it has been 3 months since the problem was diagnosed, so it has not been repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506077February 7, 2023
FUEL/PROPULSION SYSTEM
Cannot fill gas tank correctly. 30 seconds at a time due to gas tank roll over vale failure according to everything we have found on this issue with other owners. This is a serious problem that needs to be recalled. It cost around 800.00 to replace gas tank.. Please investigate issue and respond to [XXX]. I am doing this for my daughter she needs help with this issue it is a ongoing issue that started about 1 year ago thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505426February 3, 2023
ENGINE
The vehicle stops while driving and no engine light is coming the wheel locks up while driving and the engine shuts off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504432January 30, 2023
POWER TRAIN
There was suddenly a strange growling humming noise coming from the engine. The car only had 53,641 miles on it. It cost $2300 to replace 2 bearing imput shafts. We had the dealer fix it. When we called about the problem they knew what it was right away because it is a common problem. This is unacceptable. We now lost confidence in Jeep products and feel something should be done about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504205January 28, 2023
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
I'm having acceleration issues and the roms are going too high before shifting. And the steering column starts shaking on the highway after o get going fast like 45 or so. There's one light on and it's my low tire pressure light, but the tires aren't really low. And the issue has been occuring on and off periodically since after I had my brake job in November. It might be an issue with the brake job because I can hear the brakes rubbing. But I sought advice from a mechanic and he thinks its the TCM that needs to be serviced. The issue hasn't occured for a couple weeks and then it occured again today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504043January 27, 2023
ELECTRICAL SYSTEM
The throttle body goes out every few months. The vehicle will suddenly go into limp mode while driving. This is dangerous as it rapidly decelerates in traffic!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503573January 25, 2023
STRUCTURE:BODY, SUSPENSION
Rear crossmember subframe rusted through. Front crossmember subframe rusting. Vehicle unsafe for driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503503January 24, 2023
ENGINE
Jeep entered limp mode right as I was pulling out on to the street. Brought the car into a mechanic to have it diagnosed, turns out to be the ETC. Call a dealership to get a estimate on cost, they told me that a significant portion the jeep patriots from that year are currently experiencing this, to the point where the part is on back order nation wide. Estimated repair cost $1400. 40,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502270January 17, 2023
POWER TRAIN, ENGINE AND ENGINE COOLING, SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
The contact owns a 2016 Jeep Patriot. The contact stated that upon accelerating uphill, the RMPs revved up but the vehicle failed to respond as needed. The coolant temperature warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the temperature sensor had failed and damaged the transmission. The vehicle was taken to an independent mechanic where the temperature sensor, head gasket, water pump, radiator, and unknown hoses and clamps were replaced. A transmission flush was performed, and the transmission was rebuilt. Additionally, the contact stated that upon parking the vehicle after driving 45 MPH, she noticed that the driver's seat headrest had partially been deployed independently. The contact pushed the headrest inside the seat; however, the headrest was completely deployed. There was no warning light illuminated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501776January 14, 2023
STRUCTURE:BODY
Took vehicle to fix a power steering leak at the Jeep dealership. The technician was troubleshooting the issue and found that the lower sub frame crossmember assembly was almost completely rusted. They indicated if riding on rough roads a hitting a pot hole it would break completely and cause major damage and a driving safety issue. Went ahead and got the repair completed which was extremely expensive. This was a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501299January 11, 2023
FUEL/PROPULSION SYSTEM, ENGINE
I cannot put gas in my car, continuously shuts off and spits fuel back out like its full. It takes about 20 minutes to get enough gas in it to feel like I can drive a little distance without worrying I will run out since It always acts as if its full. It also seems as if it wants to stall out at times and I just give it more gas. I have had this car for a few months now and Im scared its going to stall and cause an accident. Having a difficult time with getting someone to work on it, codes will not diagnose. After reading I saw this had recalls in the past. Should this car have been recalled?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500827January 9, 2023
UNKNOWN OR OTHER, ENGINE
While operating the Vehicle up to 45 MPH the engine will stall, but the car remains on. The wheel locks and pushing on the pedal does not work. I usually turn on my hazard lights on turn the car off and back on. By doing so, someone may not be paying attention and slam into the back of my vehicle and I have held up traffic because of this issue. After restarting the car drives and operates normally. I would also like to report shuddering, and jerking while driving at any speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499185December 28, 2022
SUSPENSION, STEERING, STRUCTURE:FRAME AND MEMBERS
The contact owns a 2010 Jeep Patriot. The contact stated that while getting a routine oil change at the dealer the mechanic stated that there was a large hole in the subframe due to excessive rusting. The contact was informed that the subframe needed to be replaced. The contact recalled Technical Service Bulletin, NHTSA ID 10140027 (Suspension, Steering) from approximately 5 years ago and inquired if the vehicle could be repaired under the TSB. The contact was informed that the TSB was no longer valid. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the TSB was no longer valid. The approximate failure mileage was 136,560.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498965December 27, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Every time I fill my gas tank it takes 20 minutes to fill it just keeps shutting gas off at handle. I have checked a Jeep forum it says it is a roll over valve in gas tank and entire tank has to be replaced at a cost of around 800.00 to 1000.00 dollars. It also caused engine to run rough and shut off a lot. This is something Jeep should have to repair at their cost not consumers. It has been going on for about 6-8 months and it scare me each time it happens Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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