Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10043646October 27, 2003
UNKNOWN OR OTHER
WHEN CHANGING A FRONT TIRE ON MY 2003 JEEP LIBERTY LIMITED, I DISCOVERED THAT THE JACK DOES NOT COMPLETELY SEAT INTO THE NOTCH ON THE BODY WELD SEAM. THE EDGES OF THE NOTCH ARE SLOPED. THE WIDTH OF THE JACK ALLOWS IT TO ONLY GO ABOUT HALF WAY INTO THE NOTCH. *AK AFTER JACKING UP MY LIBERTY AND BEGINNING TO CHANGE THE TIRE, THE JACK SLIPPED. NO DAMAGE OR INJURY RESULTED, BUT THIS COULD CAUSE PROBLEMS. THE LOCAL JEEP DEALER'S SOLUTION WAS TO GRIND OUT THE NOTCH. I DON'T KNOW IF THIS PROBLEM IS LIMITED TO MY LIBERTY OR IF THE DEALER REPORTED THIS TO JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043959October 15, 2003
SERVICE BRAKES, HYDRAULIC
WHEN REVERSING OUT OF THE DRIVEWAY AT VARIOUS SPEEDS BRAKES WOULD MAKE A LOUD METAL GRINDING NOISE WHEN THE CONSUMER DEPRESSED THE BRAKE PEDAL. HAD TAKEN VEHICLE TO DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040907September 29, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
ONLY 9000 MILES ON VEHICLE. LEFT UPPER BALL JOINT IS WORN AND MAKING NOISE. RIGHT UPPER BALL JOINT IS ALSO SHOWING SIGNS OR WEAR. NOTICE: NO SERVICEABILITY OF BALL JOINTS. THERE ARE NO GREASE FITTINGS ON UPPER OR LOWER BALL JOINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039304September 22, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IS LEAKING AND THE CAR HAS ONLY 4,000 MILES ON IT. ALSO, THE REAR WHEELS ARE MAKING A LOUD SQUEAL WHEN DRIVING THE CAR FOR THE FIRST TIME OF THE DAY. DEALER SAID WHEEL NOISE IS DUE TO A NEEDED REBUILD OF DISC BRAKES AND THE MANUFACTURER IS AWARE OF THE PROBLEM. I AM ON A WAITING LIST TO GET MY BRAKES FIXED. HOWEVER, THE TRANNY SHOULD NOT BE LEAKING AT ONLY 4,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038808September 12, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
ON 5-6-03 I PURCHASED A 2003 JEEP LIBERTY. ON 5-29-03 I TOOK THE VEHICLE TO THE SHOP FOR THE FIRST TIME(995 MILES) FOR A POSSIBLE MISSING IN THE ENGINE. TECH FOUND THE A/C OVERFULL BUT NO MISS IN THE ENGINE. THE A/C WAS DISCHARGED AND RECHARGED TO THE PROPER LEVEL. THIS DID NOT CORRECT THE PROBLEM. EVERY 8 TO 10 SECONDS THE ENGINE SURGES( WHAT FEELS LIKE A MISS) AND MORE FREQUENT WITH HIGHER RPMS. THE SECOND SHOP VISIT WAS AT 1,420 MILES WITH SAME PROBLEM. NO FIX! THE THIRD SHOP VISIT WAS AT 1,941 MILES WITH SAME PROBLEM. NO FIX! THE FOURTH SHOP VISIT WAS AT 2,089 MILES WITH SAME PROBLEM. NO FIX! THE FIFTH SHOP VISIT WAS AT 2273 MILES WITH SAME PROBLEM. NO FIX! ON THE FIFTH VISIT A CHRYS. SERVICE REP.(JIM DUPREE) KEPT VEHICLE FOR TWO DAYS. FOUND THE PRESSURE IN THE A/C IS GOING FROM 140PSI TO 180PSI IN LESS THAN A SECOND WHICH IS WHAT CAUSES THE JERK(MISS) IN THE ENGINE. CAUSE: A SENSOR THAT CONTROLS THE A/C COMPRESSOR. THIS COULD POSSIBLY BE CAUSING THE VERY LOW GAS MILEAGE(17MPH ON THE HIGHWAY). AS OF 9-12-03 I HAVE NOT BEEN INFORMED OF A FIX. I WAS ADVISED BY THE CHRYS. CUST. SERVICE PHONE LINE THE MATTER HAD BEEN TURNED OVER TO THE DIST. MANAGER MATT WITTERS AND HE HAS MADE HIS OFFER OF A TRADE TO A DIFFERENT TYPE VEHICLE. I HAVE NEVER SPOKE TO HIM IN PERSON OR BY PHONE. IN THE PAST SEVERAL WEEKS I HAVE BEEN TRYING TO FIND OUT WHAT CHRYS. IS DOING TO FIND A FIX BUT I HAVE BEEN UNSUCCESSFUL. NUMEROUS ATTEMPTS TO CONTACT MR. WITTERS HAS FAILED. I WAS ALSO INFORM MR. WITTERS HAS TRIED TO CONTACT ME BUT IT HAS ALWAYS BEEN AT TIMES HE WAS TOLD NOT TO CALL. I DO NOT WANT TO TRADE FOR ANOTHER CHRYS. PRODUCT THAT I DID NOT WANT TO BEGAN WITH OR I WOULD HAVE PURCHASED ANOTHER TYPE. I WANT THEM TO REPAIR THE ONE I HAVE, GIVE ME ANOTHER LIBERTY(WITHOUT PROBLEM), OR GIVE ME MY MONEY BACK. THAT IS NOT ASKING TOO MUCH. I HAVE BEEN UNSUCCESSFUL IN GETTING ANY RESPONSE OVER THE PAST MONTH. *PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037576September 10, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE OPERATES PROPERLY THROUGH 3RD GEAR PRIOR TO THE TORQUE CONVERTER CLUTCH ENGAGING. ONCE THE TORQUE CONVERTER CLUTCH ENGAGES, THERE IS A NOTICEABLE SLIPPING. THIS IS EVIDENT AT/AND ABOVE 50 MPH, BOTH ON 3RD GEAR (WITH OD OFF) AND ON 4TH GEAR (WITH OD ON.) THE SLIPPING IS NOT INTERMITTENT; IT OCCURS ONCE THE VEHICLE IS HOT, AND WHEN THERE IS A INCREASE IN ENGINE LOAD, SUCH AS WHEN GOING UP HILLS (LONG GRADE) OR WHEN THE THROTTLE PRESSURE IS INCREASED. IT IS ALSO MOST NOTICEABLE WITH THE AIR CONDITIONING ON. THE SLIP STOPS (OR AT LEAST I DO NOT FEEL IT) ONCE THE TCC DISENGAGES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037033September 2, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS MAKING CLUNKING NOISE WHEN SHIFTING FROM PARK, DEALER SAID ALL ARE LIKE THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027002September 2, 2003
AIR BAGS:FRONTAL
WHILE TRAVELING AT 45 MPH, ANOTHER VEHICLE HIT THE CONSUMER'S VEHICLE HEAD ON AND NONE OF THE AIRBAGS DEPLOYED. *AK *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10036865August 29, 2003
WHEELS:LUGS/NUTS/BOLTS/STUDS
DISCOVERED THAT LUGS ON THE REAR PASSENGER SIDE WHEEL WAS NOT ON PROPERLY. IT WAS NOT ON ALL THE WAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037820August 28, 2003
AIR BAGS:FRONTAL
CONSUMER STATES WHILE STOPPING VEHICLE ENCOUNTERED A HEAD ON CRASH. UPON IMPACT, AIR BAGS TO DEPLOYED, IGNITING CONSUMER'S CLOTHS ON FIRE. CONSUMER SUSTAINED SECOND AND THIRD DEGREE BURNS TO CHEST AREA. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10031004August 7, 2003
ELECTRICAL SYSTEM
WE WERE AWOKEN AT 3 IN THE MORNING TO THE CAR ON FIRE. ONE OF THE OFFICERS WHO WE SPOKE WITH IS VERY DETERMINED THAT THE FIRE STARTED IN THE ENGINE WITH THE ELECTRICAL. *PH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10027000August 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STALLS OUT WITHOUT WARNING, MOSTLY WHEN SLOWING DOWN OR COMING TO A COMPLETE STOP. CONTACTED CHRYSLER ROAD SIDE ASSISTANCE AND VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY WERE UNABLE TO GET DUPLICATE THE PROBLEM. THE CONSUMER FELT THE DEALERSHIP WAS RESPONSIBLE FOR THE PROBLEM. *AK *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10027267August 1, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE EXITING RED LIGHT THE CONSUMER VEHICLE OIL LIGHT CAME ON, THEN ALL THE LIGHTS ON THE DASH CAME ON. POWER STEERING WENT OUT AND ALL CONTROLS. ALL POWER OFF. CAR WOULD START BRIEFLY AND CUT OFF. CAR WAS TOTALED. DEALER NOTIFIED. *AK *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029160July 25, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
FRONT BALL JOINTS CLUNKING ON 5 MONTH OLD (8,000 MILES) JEEP LIBERTY RENEGADE. VEHICLE IS STOCK (NO LIFT KIT OR OVER SIZED TIRES) AND HASN'T BEEN OFF ROAD MORE THAN TWICE IN LIGHT DIRT TRAILS. I'VE READ THAT THE DODGE DURANGO AND OTHER LIBERTY'S HAVE SIMILAR BALL JOINT FAILURES AND AM LOOKING FOR AN IMPROVED DESIGN OR FIX FROM JEEP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028800July 22, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
LURCH FROM SECOND TO FIRST WHEN SLOWING TO A STOP. 2003 JEEP LIBERTY AUTO TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023858June 26, 2003
POWER TRAIN:DRIVELINE:DRIVESHAFT
THERE IS A HUMMING NOISE COMING FROM THE TRUCK WHEN REACHING 60MPH ALSO THE JEEP VIBRATES AT THAT SPEED. I HAVE TAKEN IT TO WARNOCK IN CEDAR KNOLLS AFTER SPENDING MORE THAN 3 DAYS BACK AND FORTH THEY ADVISED IT WAS THE DRIVESHAFT, LEFT THE JEEP WITH WARNOCK ONLY TO FIND OUT THAT THE CONDITION IS UNDER INVESTIGATION, SO THE TRUCK IS NOT FIXED AND I CAN'T TAKE IT MORE THAN 60MPH..*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024642June 17, 2003
POWER TRAIN:MANUAL TRANSMISSION
VEHICLE EXPERIENCED ACCELERATION SURGES. *MR THE SURGING OCCURRED AT RANDOM TIMES ABOVE 25 MPH. THE ACCELERATION SURGE ALSO OCCURRED WITH THE CRUISE CONTROL ENGAGED. ALSO THE MANUAL TRANSMISSION WOULD NOT SHIFT INTO FOURTH GEAR AT HIGHWAY SPEEDS. IF A SHIFT WAS MISSED, THE TRANSMISSION WINDED UP BUT NO POWER WAS TRANSFERRED TO THE WHEELS. WITH THE CLUTCH ENGAGED, THE TRANSMISSION COULD NOT BE PUT INTO GEAR UNTIL THE TRANSMISSION WINDED DOWN. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019346June 9, 2003
VEHICLE SPEED CONTROL:CABLES
WHEN THE VEHICLE WAS PUT IN DRIVE THE VEHICLE ACCELERATED WITHOUT WARNING WHICH CAUSED MINOR DAMAGE TO THE VEHICLE. *NLM DEALER FOUND ACCELERATOR PEDAL WAS LOOSE AND WITHOUT PRESSURE. DEALER REFASTEN LOOSE THROTTLE CABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020956June 3, 2003
POWER TRAIN:DRIVELINE
NEW 2003 JEEP LIBERTY WITH 64 ODOMETER MILES HAS EXTREME VIBRATION WHEN DRIVING BETWEEN 45-55 MPH. THE DEALERSHIP REPLACED THE FRONT AND REAR DRIVESHAFTS, BUT THIS DID NOT CORRECT THE PROBLEM. I HAVE BEEN WITHOUT MY NEW VEHICLE FOR 5 BUSINESS DAYS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019162May 23, 2003
POWER TRAIN:AXLE ASSEMBLY
2003 JEEP LIBERTY SPORT (4X4) VIBRATES EXCESSIVELY BETWEEN 45-55 MPH. DEALERSHIP REPLACED REAR DRIVE SHAFT, WHICH DID NOT FIX THE PROBLEM. THIS IS MY SECOND JEEP LIBERTY WITH THE SAME PROBLEM. THE FIRST WAS A 2002 JEEP LIBERTY SPORT (4X4) WITH A VIBRATION PROBLEM. THE DEALERSHIP REPLACED THE FRONT AND REAR DRIVES SHAFTS ON THIS VEHICLE, WHICH DID NOT FIX THE PROBLEM. THIS VEHICLE WAS REPLACED BY CHRYSLER UNDER THE WISCONSIN LEMON LAW. MY CONCERN IS THAT THIS IS A DESIGN FLAW WITH THE JEEP LIBERTY THAT CHRYSLER DOES NOT HAVE A FIX FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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