Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10055952January 28, 2004
SEAT BELTS:REAR/OTHER
REAR DRIVER'S SIDE SEAT BELT RELEASED WITHOUT TOUCHING THE BUCKLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055962January 28, 2004
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING ON SNOW AND ICE AT 15 MPH CONSUMER CAME TO AN INTERSECTION AND APPLIED THE BRAKES. HOWEVER, BRAKES LOCKED UP, SENDING THE VEHICLE THROUGH AN INTERSECTION AND INTO A FIELD. ALSO, BRAKES LOCKED UP ON ANOTHER OCCASION, SENDING THE VEHICLE THROUGH ANOTHER INTERSECTION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10054523January 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
2003 JEEP LIBERTY LTD. CAR VIBRATED AT SPEEDS OF 55MPH AND ABOVE. FOX DEALER, AUBURN NY WAS GREAT, DAIMLER-CHRYSLER WAS NOT. CHANGED ALL 4 TIRES AND 3 WHEELS WHICH DIDN'T FIX. CHRYSLER CLOSED CASE "WITHIN MFG SPECS...". DEALER CONTINUED TO TRY TO FIX AT THEIR EXPENSE. BALANCED BOTH DRIVESHAFTS WHICH WERE OUT OF BALANCE. STILL VIBRATED. MOVED ALIGNMENT OF SPLINE/DIFFERENTIAL. DIDN'T FIX. FINALLY, DAIMLER-CHRYSLER REGIONAL SVC MGR OFFERED A SWAP FOR A NEW CAR, BUT WITH ME PAYING MILEAGE OVER 8K. NY LEMON LAW ALLOWS 12K WITHOUT MILEAGE FEE. I INITIATED LEMON LAW PROCEEDURE. THE DAY BEFORE ARBITRATION DAIMLER-CHRYSLER LEGAL REPS OFFERED SAME TERMS I'D HAVE WON IN ARBITRATION. GOT RID OF LIBERTY AT 11900 MILES. LEASED A GRAND CHEROKEE. THE VERDICT IS STILL UNDER CONSIDERATION ON THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069148January 15, 2004
POWER TRAIN, STEERING, SERVICE BRAKES, HYDRAULIC
TRANSMISSION IS LEAKING,BRAKES SQUEAL WHEN YOU ARE BACKING UP. THEY SAY IT IS FROM DEW. IT'S IN THE GARAGE AT NIGHT. THE STEERING IS MY MAIN CONCERN.IT PULLS SO HARD TO THE RIGHT. IT'S AN ACCIDENT WAITING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052943January 12, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2003 JEEP LIBERTY 4 WHEEL DRIVE. AIR CONDITIONER SMELLS INSIDE OF VEHICLE OF MILDEW. HAD VEHICLE SERVICED 4 PREVIOUS OCCASIONS BY DEALER CENTRAL VALLEY. 5TH TIME HAD SERVICED DEALER TO REPLACE AIR CONDITION UNIT. ODOR WAS NOTICED A FEW MONTHS AFTER PURCHASE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048093January 12, 2004
SUSPENSION
THE LEFT FRONT BALL JOINT FELL TO THE GROUND WHILE DRIVING AND WITHOUT WARNING. *AK THE LEFT BALL JOINT BROKE ALLOWING THE SUSPENSION ARM TO COLLAPSE IN WHEEL. * CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052610January 7, 2004
SUSPENSION
VEHICLE PULLS TO THE RIGHT AT ALL TIMES ON ANY ROAD SURFACE. VEHICLE HAS BEEN TAKEN TO DEALER 4 TIMES SINCE DATE OF PURCHASE (AUGUST 2003) WITH NO RESOLUTION. ALIGNMENT HAS BEEN CHECK EVERY TIME. DEALER CLAIMS TO HAVE ADJUSTED THE ALIGNMENT MORE TO THE LEFT IN ORDER TO COMPENSATE THE VEHICLE'S PULL TO THE RIGHT, BUT THE PROBLEM STILL EXISTS. THE DEALER RODE IN THE VEHICLE AND OBSERVED THE PROBLEM. THE DEALER STATED THAT OLDER MODEL JEEP LIBERTYS TEND TO DRIVE TO THE RIGHT, EVEN WHEN ALIGNED PROPERLY. (THIS VEHICLE WAS MANUFACTURED IN JULY 2002). THIS VEHICLE IS DIFFICULT TO DRIVE BECAUSE I MUST CONSTANTLY PULL THE STEERING TO THE LEFT IN ORDER TO STAY ON THE ROAD, AND I FEEL THAT I COULD LOSE CONTROL VERY EASILY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052353January 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE A 2003 JEEP LIBERTY LIMITED WITH 4 WHEEL ANTI-LOCK DISC BRAKES. THEY HAVE PERFORMED AS DESIGNED ON SNOW AND ICE UNTIL TODAY WHEN THEY DID LOCK UP AND WOULD NOT RELEASE. I WAS DRIVING ON A HILL WITH 4 WHEEL DRIVE ENGAGED, BRAKED AND THEY LOCKED. HARDER PRESSURE WOULD NOT GET THEM TO PULSATE AND RELEASE/LOCK/RELEASE AS DESIGNED. I SKIDDED THROUGH A STOP SIGN AND OFF THE ROAD AND ONLY REGAINED CONTROL BY ACCELERATING OUT OF THE SKID. NO DAMAGE OR INJURY. *LA
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050758December 19, 2003
SUSPENSION:FRONT
I HAVE A 2002 JEEP LIBERTY. I AM HAVING A BALL JOINT PROBLEM WITH MY JEEP BY DAIMLER CHRYSLER SIMILAR TO THE DODGE. I PURCHASED MY JEEP (NEW) IN JANUARY OF 2003.I BEGAN HEARING A "SCRUBBING" NOISE FROM THE FRONT OF MY VEHICLE IN APPROX APRIL 2003. I TOOK IT TO A DEALER NEAR MAXWELL AFB, ALABAMA; THEY STATED THAT BECAUSE OF RECENT RAIN SOMETHING MAY HAVE BEEN WET/ MOIST. I CONTINUED WITH MY TRIP BACK TO DC. I DIDN'T REALLY NOTICE THE NOISE ANYMORE. APPROX MIDDLE OCTOBER I HAD A FLAT TIRE (FRONT PASSENGER). IT WAS REPLACED BY AAA CONTRACTOR & FIXED BY A TIRE DEALER. WHEN I INQUIRED WHAT WENT WRONG, THEY DIDN'T/COULDN'T FIND ANYTHING. ON OCTOBER 31, 2003 I TOOK MY TRUCK TO BE SERVICED AT A ALEXANDRIA, VIRGINIA JEEP DEALER FOR A 22,000 MILE SERVICE (PREVENTATIVE CARE). SO I DISHED OUT APPROX 270.00 FOR THIS SERVICE. TWO DAYS LATER I NOTICED A "SCRUBBING" NOISE AGAIN. THIS TIME IT WAS LOUDER AND WAS HORRIBLE! I VISITED THE VA JEEP DEALER FURIOUS THAT THEY JUST SERVICED MY TRUCK & I STARTED HEARING THE NOISE. I WAS TOLD THAT MY FRONT BALL JOINT NEEDED TO BE REPLACED, IT JUST WAS A BAD PART AND IT WAS COVERED UNDER WARRANTY. I RECEIVED A CALL THE NEXT DAY THAT THE PART WAS IN BUT WASN'T ABLE TO BRING IT IN UNTIL TWO APPROX WEEKS LATER. THE SERVICE TECH ASSURED MY THE TRUCK WAS SAFE TO DRIVE BUT TRY TO GET THE PART REPLACED SOON. I BEGAN TO NOTICE THE TRUCK PULLING TO THE RIGHT & STEERING WHEEL VIOLENTLY SHAKING. THE DEALER DON'T PROVIDE LOANER CARS AND I WORK ON MILITARY BASE, I STILL COULDN'T GET TO WORK. AT THIS POINT I BLAMED THE DEALER FOR MY INCONVENIENCE. THEY PUT THE PART ON DECEMBER 10. THEY TOLD MY THAT IT WAS RECALLED SINCE THE LAST TIME I HAD BEEN IN. THE NOISE HAD STOPPED BUT NOT THE SHAKING OF THE WHEEL AND THE PULLING TO THE RIGHT. I RETURNED MY CAR TO THE SERVICE DEPARTMENT (DECEMBER 16). THEY PERFORMED A FRONT END ALIGNMENT. TODAY IS DECEMBER 19 AND MY TRUCK IS STILL SHAKING AND PULLING TO THE RIGHT. I AM AVAILABLE FOR CONTACT IF NECESSARY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051838December 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STALLED. SINCE PURCHASING VEHICLE IN DECEMBER 3, 2003 HAD VEHICLE FOR SERVICE FIVE TIMES. DEALER INDICATED THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050364December 10, 2003
SUSPENSION
VEHICLE'S LEFT BALL JOINT BROKE AND THE SUSPENSION ARM COLLAPSED. *MR *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049300December 6, 2003
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:RETRACTOR
2 CAR ACCIDENTS WHERE ANOTHER CAR HYDRO-PLANED INTO FRONT DRIVER SIDE CORNER OF MY 2003 JEEP LIBERTY. THE AIRBAGS DID NOT DEPLOY. THE VEHICLE THEN WAS FORCED OFF THE ROAD AT A 90 DEGREE ANGLE AND WE WENT OFF THE ROAD DOWN A SLOPE ABOUT 20-30 FEET UNTIL WE HIT AN EMBANKMENT. MY SEAT BELT DID NOT HOLD ME AND I HIT THE REAR VIEW MIRROR. I SUFFERED A CONCUSSION WITH 1/2 HOUR OF MEMORY LOSS AND A WOUND TO MY HEAD THAT REQUIRED STAPLES TO CLOSE. THE CAR WAS REGISTERED A TOTAL LOSS BY THE OTHER DRIVERS INSURANCE COMPANY... ELECTRIC INSURANCE COMPANY CLAIM # 2003081105302. *LA
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10048833November 29, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
JEEP LIBERTY FAILED TO STOP, BRAKES LOCKED UP AND CAUSED SKID INTO REAREND OF ANOTHER VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10048560November 24, 2003
ENGINE AND ENGINE COOLING:ENGINE, SUSPENSION
WHILE DRIVING AT ANY SPEED, THE VEHICLE CONSTANTLY PULLED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM. THE VEHICLE WAS ALSO LEAKING OIL FROM THE OIL PAN. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE VEHICLE'S PULLING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047358November 22, 2003
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I OWN A 2003 JEEP LIBERTY. I RECEIVED A RECALL NOTICE IN THE MAIL FROM JEEP AND EVEN CONTACTED THEM SINCE I WAS EXPERIENCING PROBLEMS BEFORE THE RECALL WAS ISSUED. THE PROBLEM I AM EXPERIENCING IS THAT WHEN I BRAKE I FEEL MOVEMENT IN THE FRONT END. BEFORE THE RECALL I BROUGHT IT IN AND THEY SAID THERE WERE NO REPORTS OF THIS PROBLEM WHICH THE SERVICE AREA CALLED A BUMP STOP. WHEN I BROUGHT THE VEHICLE IN THEY SAID THERE WERE NO OPEN RECALLS ON MY JEEP EVEN THOUGH I RECEIVED THE NOTICE, AND WAS EXPERIENCING PROBLEMS. I FEEL UNSAFE KNOWING THAT A RECALL WAS ISSUED AND THAT THE DEALERSHIP HAS NO RECORD OF THE RECALL AND THAT I DRIVING A CAR WITH A POTENTIAL FOR DISASTER. CAN SOMEONE PLEASE HELP ME WITH THIS ISSUE? THANK YOU IN ADVANCE, SEAN SIEGEL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048309November 19, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE MAKING U-TURN AT AN INTERSECTION FRONT BALL JOINTS SNAPPED, SEPARATING FROM THE VEHICLE. VEHICLE WAS TOWED TO THE DEALER, WHO WAS REPAIRING THE PROBLEM.*AK PHONE INTERVIEW UPDATE (OCT 5, 05): THE CONSUMER SAID THAT HE HAD RECEIVED A RECALL NOTICE TWO MONTHS AFTER HE FILED THE COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046880November 13, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS MAKING CLANKING VIBRATION/NOISE WHEN SLOWING TO A STOP. THE VEHICLE IS NOT EVEN 1 YEAR OLD AND HAS BEEN TO TWO DIFFERENT DEALERS FOR RESOLUTION. PROBLEM STILL PRESENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045918November 10, 2003
SERVICE BRAKES, HYDRAULIC
BRAKES FAILED ON 2003 JEEP LIBERTY AND CAR RAN INTO HOME. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10045926November 10, 2003
SUSPENSION:FRONT
LOSS OF CONTROL OF 2003 JEEP LIBERTY RESULTING IN ACCIDENT AND PERSONAL INJURY. DRIVING CAR ON PARKWAY. GENTLY STEPPED ON BRAKES, CAR PULLED SHARPLY TO THE RIGHT. TOOK FOOT OFF BRAKE AND REAPPLIED, CAR PULLED SHARPLY OUT OF CONTROL AND TO THE LEFT INTO CENTER HIGHWAY DIVIDE. COULD NOT PULL CAR OFF CENTER DIVIDE AS CAR SKIDDED TO A STOP. NO OTHER CARS INVOLVED. DAMAGE TO CAR AND INJURIES REPORTED TO POLICE. CONTACTED JEEP, THEY ARE SENDING AN INVESTIGATOR OVER. HAVE NOT HEARD ANYTHING SINCE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10045589November 6, 2003
SUSPENSION
STREERING WHEEL VIBRATION AT SPEEDS 58-70MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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