Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10324040April 6, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW IN MY 2004 JEEP LIBERTY WILL SUDDENLY DROP DOWN AND WILL NOT GO BACK UP EVEN THOUGH THEY ARE POWER. I THEN HAVE TO HAVE THEM REPLACED. I HAVE HAD 3 OF THE 4 WINDOWS REPLACED AND AM NOW WORKING ON THE LAST. THIS TIME, MY DOG WAS IN THE BACK. HAD MY MOTHER NOT BEEN IN THE BACK SEAT HE WOULD OF JUMPED THROUGH NOT KNOWING WHAT WAS GOING ON. THERE I AM DRIVING DOWN THE HIGHWAY AND MY WINDOW SLIPS DOWN. THIS IS EXPENSIVE TO COST AND CAN BE VERY DANGEROUS... CAN YOU IMAGINE IF YOUR CHILD WAS BACK THERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323562April 3, 2010
UNKNOWN OR OTHER
WINDOW REGULATOR IN THREE OF THE WINDOWS FAILED WHILE DRIVING. NO WAY TO PUT UP THE WINDOW WHILE DRIVING. NO WAY TO SECURE THE VEHICLE WHEN PARKED. NO WAY TO KEEP RAIN AND SNOW FROM COMING IN THE WINDOW UNTIL IT WAS REPAIRED. WE REPLACED THE WINDOW REGULATORS WITH ONES FROM A SALVAGE YARD. WE KEPT OLD PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320374March 17, 2010
VISIBILITY
04 JEEP LIBERTY: LEFT SIDE DRIVER & REAR PASSENGER WINDOWS FELL DOWN INTO THE DOORS. UNABLE TO FIX IT WITHOUT SPENDING APPROX. $300 PER DOOR. THE WINDOWS ARE NOW HELD UP BY SCOTCH TAPE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320136March 16, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE RECENTLY DRIVING MY 2004 JEEP LIBERTY, MY 10-YEAR OLD DAUGHTER IN THE BACKSEAT BEGAN TO LOWER THE REAR WINDOW USING THE POWER WINDOW BUTTON. AT A CERTAIN POINT, I HEARD A LOUD GRINDING NOISE. UPON STOPPING, I NOTED THAT THE WINDOW HAD FAILED IN THE LOWERED POSITION AND WOULD NOT MOVE WITH FURTHER MANIPULATION OF THE POWER WINDOW BUTTON. HOWEVER, I ALSO NOTED THAT THE REAR PASSENGER DOOR WOULD NOT OPEN AND WAS JAMMED SHUT. I WAS UNABLE TO OPEN THE DOOR FROM EITHER THE INSIDE OR OUTSIDE OF THE VEHICLE. UPON TAKING THE VEHICLE HOME AND REMOVING THE DOOR PANEL, I NOTED THAT THE WINDOW REGULATOR ' A PLASTIC PIECE ' HAD FAILED. AT THIS POINT, I WAS STILL UNABLE TO OPEN THE DOOR. I THEN REMOVED THE POWER WINDOW MOTOR AND ACCOMPANYING ASSEMBLY. WITH THIS ACTION, I NOTED THAT THE SCREW CABLE, IN ABSENCE OF THE PLASTIC REGULATOR PIECE, HAD RUN ITS ENTIRE LENGTH UP INTO THE REAR PORTION OF THE DOOR BEHIND THE LOCKING MECHANISM. WITH THE SCREW CABLE LODGED BEHIND THE LOCKING MECHANISM, THE DOOR WAS JAMMED AND WOULD NOT OPEN WITH ANY NORMAL FORCE. A SIMPLE SEARCH ON THE INTERNET RESULTS IN NUMEROUS DISCUSSIONS OF PROBLEMS WITH THE WINDOW REGULATOR FAILING DUE TO THE PLASTIC DESIGN. IT IS IN MY OPINION THAT SUCH A FAILURE IS HAZARDOUS AS IT MAY RENDER THE OCCUPANT UNABLE TO EGRESS THE VEHICLE IN AN EMERGENCY. ALTHOUGH THE PROBABILITY OF A CRASH COUPLED WITH A REGULATOR FAILURE IS LOW, A SIMPLE FIX IS INEXPENSIVE IN COMPARISON SUCH AS OFFERING A REPLACEMENT REGULATOR PIECE MADE OF A MATERIAL MORE RESISTANT TO FATIGUE AND/OR RE-ROUTE THE TUBING THAT HOUSES THE SCREW CABLE SUCH THAT FAILURE OF THE REGULATOR WILL NOT ALLOW THE SCREW CABLE TO RUN BEHIND THE LOCKING MECHANISM. I HAVE SINCE DISCONNECTED THE ELECTRICAL LEAD TO THE POWER WINDOW MOTOR AND TIE-WRAPPED THE WINDOW IN THE CLOSED POSITION PENDING A SUITABLE FIX TO THE REGULATOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317170March 5, 2010
VEHICLE SPEED CONTROL, STEERING
2004 JEEP LIBERTY PARKED IN PARKING GARAGE. PUT KEY IN IGNITION AND HAD FOOT ON BRAKE. TURNED KEY ON, PUT IT IN REVERSE AND CAR ACCELERATED OUT OF CONTROL. PUT SECOND FOOT ON BRAKE AND TRIED TO STOP CAR. CONTINUED TO ACCELERATE. FRONT DRIVERS SIDE TIRE CAUGHT A PILLAR AND BETWEEN THAT AND PRACTICALLY STANDING ON BRAKE FINALLY STOPPED CAR. TOOK CAR TO DEALER IN WEST VALLEY UT. THEY COULD NOT REPEAT A DIAGNOSTIC PROBLEM BUT DID STATE THE THROTTLE BODY WAS DIRTY AND CLEANED IT, ALONG WITH $1575.95 WORTH OF PARTS AND LABOR. THEY REPLACED A BENT STEERING GEAR. I HAD THE CAR FOR 5 YEARS AND IT NEVER HAPPENED BEFORE. I WROTE TO CHRYSLER AND THEY SENT ME A CHECK FOR HALF OF THE $1575.95 DAMAGE. THEY DID NOT INCLUDE ANY OTHER PAPERWORK. I CALLED THEM AND THEY AGAIN WOULD NOT PUT ANYTHING IN WRITING AS TO WHY THEY DID NOT PAY THE ENTIRE AMOUNT. I STRONGLY FEEL THAT IT WAS A PROBLEM WITH THE ACCELERATION SYSTEM AND I SHOULD BE REIMBURSED FOR THE REST OF THE MONEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304633February 3, 2010
VEHICLE SPEED CONTROL
I WAS AT A COMPLETE STOP WITH MY FOOT FIRMLY ON THE BRAKE WAITING TO EXIT A PARKING LOT TO ENTER TRAFFIC, WHEN THE JEEP STARTED TO ACCELERATE INTO ONCOMING TRAFFIC. I WAS HOLDING THE BRAKE DOWN AND I COULD HEAR A GRINDING NOISE AS THE CAR CONTINUED TO ADVANCE INTO TRAFFIC. I TOOK MY FOOT FROM THE BRAKE AND PUT ON THE ACCELERATOR TO NARROWLY MISS BEING HIT BROADSIDE BY A PICKUP TRUCK. I CALLED CHRYSLER AND WAS TOLD THAT SHE HAD NEVER HEARD OF THIS HAPPENING, BUT I HAVE FOUND MANY OTHER PEOPLES' STORIES ONLINE OF THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297965January 4, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DRIVERS SIDE DEFECTIVE WINDOW REGULATOR, CABLE BRAKES, WINDOW WILL NOT OPERATE. THE CONSUMER STATED THAT A THIN NYLON PART HAD BROKEN FROM THE LIFT COMPONENT THAT THE WINDOW ATTACHED TO, THAT COULD BE REPAIRED/REPLACED FOR $5.00, HOWEVER CHRYSLER DID NOT MAKE THE CABLE AVAILABLE AND INSTEAD CONSUMERS WERE BEING FORCED TO BUY THE ENTIRE MOTOR ASSEMBLY FOR $180.00 AND LABOR AT $350.00 EVEN IF THE MOTOR AND/OR REGULATOR WERE NOT DEFECTIVE. THE REASON WHY THE WINDOW FAILED, WAS BECAUSE OF THE FAILURE OF THE POOR NYLON PART COMPONENT OR CABLE INSTALLED. ONCE THE SMALL NYLON PIECE BROKE OFF, THE NYLON PART WAS NO LONGER ATTACHED TO THE ACTUAL CABLE THAT MOVED UP AND DOWN VIA THE WINDOW MOTOR, OR THE CABLE WOULD BREAK ITSELF. THE WINDOW MOTOR CONTINUED TO WORK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298035January 4, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR DRIVER SIDE WINDOW FELL, CABLE REGULATORS DEFECTIVE VEHICLE DESCRIPTION: JEEP LIBERTY SPORT 4X2 SPORT UTILITY 4-DR MODEL YEAR: 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297129December 28, 2009
ENGINE AND ENGINE COOLING
MY 2004 JEEP LIBERTY WITH 46,253 MILES HAS BLOWN A HEAD GASKET FOR NO REASON. THE AUTO SHOP STATED THAT THE JEEP LIBERTY ARE ALL BLOWING HEAD GASKETS FOR NO REASON. I FOUND OUT ABOUT IT WHEN I GOT AN OIL CHANGE AND THEY TOLD ME I HAVE ANTI FREEZE IN MY OIL. I SAID WHAT DOES THAT MEAN AND THEY TOLD ME THAT I HAVE A BLOWN HEAD GASKET AND THAT IS HOW ANTI FREEZE IS GETTING INTO THE OIL. THE AUTO SHOP THAT FIXED IT CHARGED ME $1,395.34 TO FIX IT AND THEY TOLD ME THAT JEEP LIBERTY'S HAVE BEEN BLOWING HEAD GASKETS. HE ALREADY FIXED A LOT OF JEEP LIBERTY'S HEAD GASKETS. I ASKED HIM WHAT WOULD OF HAPPENED IF I DIDN'T GET AN OIL CHANGE AND KEPT DRIVING WITH THE ANTI FREEZE IN THE OIL. HE TOLD ME THAT I WOULD HAVE BLOWN THE ENGINE. HE ALSO STATED THAT JEEP IS LOOKING INTO THE PROBLEM AND FOR ME TO KEEP THE RECEIPT IN CASE THEY DO HAVE A RECALL ON THERE HEAD GASKETS. I WOULD LIKE TO FILE A COMPLAINT ABOUT JEEP LIBERTY'S HEAD GASKET PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293552November 25, 2009
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. INTERMITTENTLY THE HEAD-LIGHTS FLICKER OFF AND THEN BACK ON. HE ATTEMPTED TO DETERMINE THE CAUSE OF THE FAILURE, BUT WAS UNSUCCESSFUL. HE DID NOT CONTACT THE DEALER OR THE MANUFACTURER. THE CURRENT MILEAGE WAS APPROXIMATELY 82,000. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291353November 7, 2009
SUSPENSION, TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, POWER TRAIN
MY HUSBAND IS A MECHANIC. HE AND HIS EMPLOYER WERE TRYING TO MANEUVER A 2004 JEEP LIBERTY INTO THE WORK STALL FROM THE PARKING LOT. THE JEEP HAD A BROKEN BALL JOINT (A CONDITION THAT THEY LATER FOUND WAS UNDER RECALL NOTICE) AND WOULD NOT STEER, SO MY HUSBAND WAS GUIDING IT WITH A FLOOR JACK WHILE HIS BOSS WAS BEHIND THE WHEEL, BRAKING WHEN NECESSARY TO HELP CONTROL FORWARD MOMENTUM. THE VEHICLE WAS IDLING. THIS IS STANDARD PROCEDURE, ONE CARRIED OUT MANY TIMES BY BOTH MEN. BOTH MEN HAVE AT LEAST 25 YEARS OF EXPERIENCE EACH AS AUTO MECHANICS. THERE IS A LIP JUST AT THE DOOR OF THE SHOP TO PREVENT WATER FROM COMING IN, AND WHEN THE JEEP CAME TO THIS LIP, THE VEHICLE TIPPED SLIGHTLY, AND THE RIGHT FRONT TIRE TOUCHED THE GROUND. INSTANTLY, THE ENGINE REVVED AND THE VEHICLE JUMPED FORWARD AT FULL POWER. THE BOSS LITERALLY STOOD AS HARD AS HE COULD ON THE BRAKE BUT TO NO EFFECT. THE VEHICLE LEFT A LONG BLACK SKID LINE BEHIND IT WHERE THE BACK TIRES WERE TRYING TO BRAKE, BUT THE FRONT TIRES WERE CONTINUING TO ACCELERATE. MY HUSBAND WAS HIT AND DRAGGED FIFTEEN FEET THEN CRUSHED AGAINST AN UPRIGHT SUPPORT. ACCORDING TO BOTH MECHANICS, THE FRONT WHEELS SHOULD NOT HAVE HAD POWER TO THEM, SINCE THE VEHICLE WAS NOT IN FOUR-WHEEL DRIVE AND CANNOT PUT ITSELF INTO FOUR-WHEEL DRIVE: A LEVER MUST BE RAISED MANUALLY. MY HUSBAND HAD TO BE LIFE FLIGHTED TO EMMANUEL HOSPITAL WHERE HE WAS DIAGNOSED WITH A COLLAPSED LUNG, BROKEN NOSE, BROKEN COLLARBONE, NINE BROKEN RIBS, AND A BROKEN ANKLE. HE ALSO SUFFERED GENERAL CRUSHING OF MOST OF HIS BODY. A BROKEN LEFT RIB WAS DIAGNOSED TWO WEEKS LATER. THE JEEP WAS TAKEN TO A LOCAL CHRYSLER DEALERSHIP FOR REPAIR OF THE BROKEN BALL JOINT AND THE TRANSMISSION PAN, DAMAGED IN THE ACCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10287220October 13, 2009
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHEN HE ATTEMPTED TO EXIT HIS DRIVEWAY, THE RIGHT FRONT BALL JOINT FAILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY AND THE AXLE WAS REPLACED AT AN EXPENSE OF $280.00. THE MANUFACTURER WAS NOTIFIED; HOWEVER, A REPRESENTATIVE STATED THAT THE LOWER BALL JOINT WAS REPAIRED IN 2007 UNDER RECALL 06V288000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE FAILURE MILEAGE WAS 49,800. THE CURRENT MILEAGE WAS 50,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285856September 30, 2009
ELECTRICAL SYSTEM:IGNITION
JEEP LIBERTY 2004 IGNITION SWITCH FAILED VEHICLE TOWED TO DEALERSHIP - PART ON BACK-ORDER STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286431September 29, 2009
VEHICLE SPEED CONTROL
2004 JEEP LIBERTY UNINTENDED ACCELERATION. *NJ THE CONSUMERS HUSBAND IS A MECHANIC. HER HUSBAND AND HIS EMPLOYER WERE TRYING TO MANEUVER THE VEHICLE INTO THE WORK BAY, DUE TO A BROKEN BALL JOINT THE VEHICLE COULD NOT BE STEERED. THE CONSUMERS HUSBAND WAS GUIDING THE VEHICLE WITH A FLOOR JACK, WHILE THE OTHER MECHANIC WAS GENTLY GIVING IT GAS TO SLOWLY MOVE FORWARD, WHEN ALL OF A SUDDEN, THE VEHICLE SHOT FORWARD AT FULL SPEED ON ITS OWN. THE CONSUMERS HUSBAND WAS DRAGGED 15 FEET THEN CRUSHED AGAINST IN AN UPRIGHT POSITION. THE CONSUMERS HUSBAND WAS SERIOUSLY. INJURED. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10284074September 15, 2009
ENGINE AND ENGINE COOLING
MY 4 YR OLD SON AND I WERE DRIVING DOWN 199 AT ABOUT 45 MPH ABOUT 5:30 AM JULY 13, 2009 WHEN MY 2004 JEEP LIBERTY JUST SHUT OFF, THE ENGINE AND ELECTRIC. I COASTED OVER TO THE SHOULDER, I WAS UNABLE TO TURN ON MY EMERGENCY LIGHTS, I WAS ALSO UNABLE TO UNLOCK THE DOORS, SO I REACHED OVER BEHIND ME AND UNLOCKED MY SONS DOOR, AND GOT OUT OF THE JEEP AND WENT AROUND TO GET MY SON OUT. I WAS A FEW FEET BEHIND MY JEEP AND I CALLED MY BOYFRIEND TO LET HIM KNOW WE WERE STRANDED. WHILE ON THE PHONE I NOTICED FIRE AND SPARKS FALLING UNDERNEATH THE JEEP,I IMMEDIATELY CALLED 911. WHILE ON THE PHONE WITH THE OPERATOR I HEARD A LOUD BANG LIKE A GUNSHOT AND LOOKED AND SAW SMOKE AND FLAMES FROM UNDER THE HOOD, THE 911 OPERATOR TOLD ME TO RUN FROM THE JEEP AND GET AS FAR AS I COULD, I LOOKED BACK AND THE FIRE WAS HUGE . THE FIRETRUCK AND POLICE CAME AND PUT OUT THE FIRE, EVERYTHING FROM THE FRONT SEAT TO THE FRONT BUMPER WAS MELTED. THE WHOLE INSIDE WAS FILLED WITH SOOT AND WATER, THE WINDSHIELD WAS BROKEN. THE FIRE MARSHAL SAID NOT TO EVEN SEND IT TO A SHOP, IT WENT STRAIGHT TO THE JUNKYARD. I HAVE OWNED THIS CAR SINCE BRAND NEW OF MAY 2004, I BOUGHT IT FROM HAYNES JEEP IN RICHMOND. THE ONLY THING THAT HAD EVER BEEN REPAIRED WAS THE STARTER, AND THE FIRE MARSHAL INSPECTED IT AND REASSURED ME THAT THE STARTER HAD NOTHING TO DO WITH THE FIRE.AFTER THE FIRE I DID LOOK UP RECALLS, THERE WAS ONE THAT CAUSED UNDER THE HOOD FIRES, YOUR CAMPAIGN NUMBER FOR IT IS 04V337000, THE ENGINE AND COOLING JULY 2 , 2004. I SUBMITTED THIS RECALL TO THE FIRE MARSHAL AND HE BELIEVES IT IS THE REASON FOR THE FIRE, AND IT ALSO SAYS SO IN HIS REPORT. I CONTACTED CHRYSLER/JEEP AND THEY REFUSE TO DO ANYTHING, THEY WILL NOT EVEN COME AND LOOK AT THE JEEP. THEY SAY MY VIN DOESN'T FALL INTO THIS RECALL CATEGORY. MY JEEP WAS MADE JUST BEFORE THE RECALL. THEY DENIED MY CLAIM STATING THAT MY WARRANTY WAS OVER, AND THE UPKEEP WAS MY RESPONSIBILITY. I COULDN'T HAVE PREVENTED THE FIRE IN ANY WAY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10283483September 9, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A NO-START CONDITION. UPON FURTHER INSPECTION SHE SAW WHITE SMOKE UNDER THE HOOD AND THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND CONCLUDED THAT IT WAS CAUSED BY THE FUEL INJECTOR. THE INSURANCE COMPANY TOWED THE VEHICLE. SHE WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 66,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10282364August 31, 2009
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 25 MPH SHE ATTEMPTED TO APPLY BRAKES AND THE VEHICLE WOULD NOT STOP AND CRASHED INTO A FENCE. UPON FURTHER INSPECTION OF THE VEHICLE THE CONTACT WAS ABLE TO DETERMINE THAT THE BRAKE LINE HAD A HOLE IN IT FROM RUBBING AGAINST THE STEERING COLUMN. THE CONTACT WILL MAKE THE REPAIRS TO THE VEHICLE. THE MANUFACTURER WILL BE NOTIFIED. THE FAILURE MILEAGE WAS 81,519.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282449August 31, 2009
EQUIPMENT:MECHANICAL, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW REGULATORS...BREAK AND WINDOWS FALL . 2004 JEEP LIBERTY.. TOMORROW WILL BE 5 TIMES TO HAVE NEW WINDOW REGULATORS. MINE IS NOT THE ONLY ONE THERE IS SUCH A PROBLEM THAT CHRYSLER HAS A BACK-ORDER ON THE REGULATORS. NOW MY CHRYSLER DEALER JUST CHARGES $100 TO REPAIR. HAD ONE FAIL LAST WEEK AND THIS WEEK THE OTHER SIDE FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281145August 20, 2009
TIRES, TIRES:SIDEWALL
1. NORMAL USAGE UNDER NORMAL CONDITIONS. VEHICLE IS DRIVEN DAILY ON HIGHWAY AND SIDE STREETS; NEVER OFF ROAD OR IN AREAS OF CONSTRUCTION. 2 THREE SEPARATE INCIDENTS THERE HAS BEEN TIRE FLATS FROM FOREIGN OBJECTS ON THE ROAD. FIRST INCIDENT 12/22/2008 IN SIDEWALL CAUSING REPLACEMENT 2ND INCIDENT 6/1/2009 IN TREAD REQUIRING REPAIR; THIRD INCIDENT 8/19/2009 ON SIDEWALL CAUSING REPLACEMENT. 3. FIRST INCIDENT REQUIRED TIRE REPLACEMENT, 2ND INCIDENT TIRE REPAIR, 3RD INCIDENT TIRE REPLACEMENT. OLD TIRES ARE KEPT BY SUPPLIER. TWO REPLACEMENTS REQUIRED IN LESS THAN TWO YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276299July 10, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT
2004 JEEP LIBERTY SPORT. ON MARCH 20, 2009 WHILE DRIVING, THE AUTO TRANSMISSION SLIPPED OUT OF GEAR, WOULD NOT SHIFT OUT OF 1ST GEAR. ON MARCH 24TH, LIBERTY RETURNED TO US. DEALER CHARGED $500 TO REPLACE WIRING ATTACHED TO PCM, STATING THEY WERE WORN OUT AND NOT COVERED UNDER WARRANTY. ON APRIL 24TH THE SAME PROBLEM OCCURRED WHILE DRIVING ON THE INTERSTATE IN CONNECTICUT, THE LIBERTY ABRUPTLY DOWNSHIFTED FROM 4TH TO 1ST GEAR NEARLY CAUSING US TO BE STRUCK BY TRAILING VEHICLES, AND WOULD NOT GO INTO ANY OTHER DRIVING GEAR. JEEP DEALER IN GREENWICH, CT SAID THEY SUSPECTED THE TRANNY WAS WORN BUT COULD NOT UNDERTAKE THE REPAIR. WE CANCELLED OUR TRIP AND BROUGHT IT TO A LOCAL DEALER ON APRIL 25TH, BAD PCM DIAGNOSED, REPLACED. WARRANTY COVERED. RECEIVED JEEP BACK ON 5/1/09. LATER THE SAME DAY THE PROBLEM OCCURRED AGAIN WHILE DRIVING ON HIGHWAY. BROUGHT IT BACK TO SAME DEALER. PCM REPLACED AGAIN WE'RE TOLD. LIBERTY RETURNED TO US ON 5/6/09. ON 6/9/09 WHILE DRIVING ON THE HIGHWAY THE JEEP SHUT DOWN COMPLETELY ONCE AGAIN AN ACCIDENT WAS NARROWLY AVOIDED. TOWED TO A DIFFERENT LOCAL DEALER. BAD PCM AGAIN DIAGNOSED. PART HAD TO BE ORDERED. LIBERTY FINALLY RETURNED TO US ON 7/2/09. ON 7/9/09 WHILE DRIVING ON LOCAL ROAD, THE TRANSMISSION SLIPPED AGAIN AND WOULD NOT SHIFT OUT OF 1ST GEAR. WE BROUGHT IT BACK TO THE DEALER WHO DID LAST REPAIR. AS OF TODAY IT REMAINS THERE. THE CHECK ENGINE LIGHT CAME ON IN EACH INSTANCE AT THE EXACT MOMENT THE PROBLEM OCCURRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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