Jeep Liberty Complaints (2003)

1,352 consumer complaints on file.

#10478752October 5, 2012
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY, SUSPENSION
THE SUPPORT STRAPS FOR THE FUEL TANK FAILED SUDDENLY AFTER MAKING A LEFT TURN. THE FUEL TANK CONTACTED THE ROAD SURFACE FOR A SHORT TIME (1 MINUTE) BEFORE THE VEHICLE COULD BE STOPPED. THE REAR CORNER OF THE TANK (PASSENGER SIDE) WAS DAMAGED TO THE POINT THAT FUEL LEAKED FROM THE TANK. BOTH SUPPORT STRAPS WERE BROKEN AFTER THE INCIDENT. THE TANK WAS APPROXIMATELY 1/4 FULL PRIOR TO THE INCIDENT. BOTH OF THE SUPPORT STRAPS FAILED NEAR THE BOTTOM OF THE FUEL TANK. THE REMAINING PIECES OF THE SUPPORT STRAPS WERE STILL FASTENED TO THE FRAME AND THE FASTENERS WERE STILL IN PLACE AFTER THE INCIDENT. BOTH SUPPORT STRAPS WERE SEVERELY RUSTED. ALTHOUGH WE ARE DISAPPOINTED THAT THIS INCIDENT HAPPENED, WE ARE GRATEFUL THAT NO ONE WAS HURT. WE REALIZE THE OUTCOME COULD HAVE BEEN A LOT WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478795October 5, 2012
AIR BAGS
AROUND FEBRUARY 2011, MY AIRBAG LIGHT STARTED ILLUMINATING RANDOMLY FOR NO APPARENT REASON. IT WOULD COME ON, I WOULD HEAR THE CHIME, AND THEN IT WOULD TURN BACK OFF. EVENTUALLY IT BEGAN STAYING LIT LONGER AND LONGER UNTIL FINALLY IT STAYS ON ALL AT TIMES. I CAN'T RECALL IF ANY CERTAIN SPEEDS MADE ANY DIFFERENCE BUT IT SEEMED LIKE IF I WAS TO HIT A BUMPY PART IN THE ROAD OR SIMILAR THEN I WOULD EITHER SEE THE LIGHT COME ON OR IF IT WAS ALREADY ON, IT WOULD GO OFF. NOW IT NEVER TURNS OFF. I HAVEN'T BEEN TO THE DEALER BECAUSE I KNOW THE RUN AROUND ILL BE GIVEN JUST AS EVERYONE ELSE I'VE READ ABOUT. I HAVE RESEARCHED HOW AIRBAG SYSTEMS OPERATE AND HAVE SLOWLY BEGAN MY OWN PROCESS OF DETERMINING WHAT IS THE CAUSE. ONLY PROBLEM, EVERY THING I READ STATES THAT I SHOULD NOT PLAY AROUND WITH THE AIRBAG SYSTEM AND OFFERS NO INFO RELATED TO TESTING PROCEDURES. I WORK ON CARS AND ELECTRONICS OFTEN, SO IF I JUST HAD THE CORRECT INFORMATION TO FEEL SAFE, THEN I WOULD SURELY TRY FINDING THE PROBLEM MYSELF. WITH THIS SAID, I SHOULDN'T HAVE TO DO THIS AND I SHOULDN'T HAVE TO WONDER ALL THE TIME, WHEN IS MY AIRBAG GOING TO EXPLODE IN MY FACE. I'LL REMOVE THE ENTIRE AIRBAG SYSTEM FROM THE VEHICLE MYSELF IF CHRYSLER DOESN'T REACT QUICKLY. I REPLACED 2 WINDOW REGULATORS. BOTH IN THE BACK DOORS. SUCH A COMMON OCCURRENCE THAT THEY HAVE CREATED A REPAIR KIT SO YOU DON'T HAVE TO PURCHASE THE WINDOW MOTOR AGAIN. STILL THE POINT IS, YOU SEE THESE PROBLEMS, STAND UP AND DO THE RIGHT THING. WE (CONSUMERS) ARE THE REASON YOU ARE ABLE TO MAKE VEHICLES. ALSO I DON'T KNOW IF THIS HELPS BUT I HAVE REPLACED 2 BATTERIES SINCE 2008. I WAS STARTING TO BELIEVE THE DROP IN BATTERY VOLTAGE MAY TRIGGER THE AIRBAG LIGHT BUT THAT WASN'T IT. WHAT IS DRAINING THESE BATTERIES? ALTERNATOR IS CHARGING AROUND 14.5 VOLTS. I CAN DISC. BATTERY, RECONNECT AND RADIO STATIONS ARE STILL SAVED. HOW? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476646September 21, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE ENTERING A RESIDENTIAL DRIVEWAY, SHE HEARD A LOUD NOISE NEAR THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE TOP OF THE WHEEL WAS ABNORMALLY TILTED INWARD. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE UPPER CONTROL BALL JOINT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475571September 17, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REAR WINDOW REGULATORS HAVE BROKEN 4 TIMES, FIX IS HUNDREDS OF DOLLARS. DEALER TOLD US JEEP USES INFERIOR PLASTIC PARTS AND REFUSES TO CORRECT THIS PROBLEM. WILL NEVER BUY A JEEP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475149September 12, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 191,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475197September 12, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE DRIVER SIDE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472031August 23, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE REAR OF THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOWER CONTROL ARMS WAS DEFECTIVE. AS A RESULT, THE LOWER CONTROL ARM AND THE BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470088August 10, 2012
AIR BAGS
AIRBAG WARNING LIGHT ILLUMINATING FOR NO APPARENT REASON. DEALERSHIP CANNOT FIND THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470019August 9, 2012
AIR BAGS
AIR BAG LIGHT COMES ON AND STAYS ON. SEEMS TO ONLY HAPPEN DURING THE SUMMER MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10469250August 5, 2012
ENGINE
VEHICLE WAS MAINTAINED. OIL CHANGED ON A REGULAR BASIS AND NOW OIL IS LEAKING INTO THE ANTIFREEZE. MECHANIC SAID IT NEEDS A NEW ENGINE. THESE JEEPS ARE JUNK. OBVIOUSLY THERE SHOULD HAVE BEEN A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467781July 26, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG DEPLOYED ERRONEOUSLY WHILE SITTING AT A TRAFFIC STOP. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS NOT ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT SUSTAINED INJURIES TO THE FACE, ARMS AND CHEST. THE CONTACT ALSO STATED THAT THE FAILURE DISABLED THE SEAT BELT, WHICH WOULD NOT LONGER RETRACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10466984July 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 55 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WAS CURRENTLY AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER EA12001 (AIR BAGS: FRONTAL: DRIVER SIDE INFLATOR MODULE) THE APPROXIMATE FAILURE MILEAGE WAS 67,919.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467031July 23, 2012
AIR BAGS
THIS VEHICLE HAS HAD ELECTRICAL ISSUES SINCE I FIRST BOUGHT IT USED 5 YEARS AGO. LAST WEEK I WAS DRIVING MY SON AND TWO OF HIS FRIENDS HOME FROM THE BEACH. I WAS ON THE INTERSTATE WHEN SUDDENLY THE AIR BAG LIGHT CAME ON, STAYED ON FOR A MINUTE OR SO, WENT OUT, THEN BLINKED A FEW TIMES. I GOT A CREEPY FEELING AND DECIDED TO DO A SEARCH. I AM GLAD I DID. I CAN'T BELIEVE CHRYSLER HAS NOT RECALLED THESE JEEPS, I THINK THEY ARE GOING TO BE PAYING A LOT MORE IN PI CLAIMS THAN IT WOULD COST TO DO THE RIGHT THING AND FIX THE PROBLEM. I AM AFRAID TO USE MY CAR!!! I CALLED HALL JEEP HERE IN VIRGINIA BEACH AND WAS TOLD TO BRING IT IN SO THEY COULD DO AN ELECTRICAL CHECK ON THE VEHICLE. [XXX], THE GIRL I SPOKE WITH IN THE SERVICE DEPARTMENT TOLD ME TO DRIVE IT UP THERE. I TOLD HER I WAS AFRAID TO AFTER READING ABOUT THE INJURIES THAT HAVE BEEN INCURRED WHEN THE DRIVER AND SOMETIMES PASSENGER SIDE AIR BAGS DEPLOY FOR NO REASON. I AM 5'2" TALL AND MUST SIT CLOSE TO THE STEERING WHEEL, INCREASING THE CHANCE OF INJURY OR EVEN DEATH. SHE TOLD ME THAT EVEN I SAID THAT THE RISK OF IT HAPPENING WAS SMALL, WHEN I ASKED HER HOW I SAID THAT HER RESPONSE WAS "YOU SAID THERE HAVE ONLY BEEN 87 INCIDENTS AND THERE ARE THOUSANDS OF THEM ON THE ROAD" !!!!! I TOLD HER IT SHOULD ONLY TAKE ONE FOR THEM TO BE ALARMED. SHE THEN SUGGESTED I HAVE IT TOWED - AT MY EXPENSE OF COURSE. THIS IS JUST UNSATISFACTORY AND I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT! MY HUSBAND HAS BEEN LOOKING AT THE DODGE RAM TRUCK BUT NOW I AM READING ABOUT SOME LIFE THREATENING ISSUES WITH THEM, TOO! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465861July 16, 2012
AIR BAGS
I WAS DRIVEN IN A SCHOOL ZONE STREET AND THE LIGHTS OF AIRBAG ON AND APROX. 2 MINUTES THE AIR BAGS EXPLODED IN MY FACE, THE DRIVE AND PASSENGERS SIDE, THEN I STOPPED THE JEEP, IT SMELL LIKE SOMETHING IS BURNING AND HOT, I DID NOT SEE FIRE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10465663July 14, 2012
AIR BAGS
WHILE IN DRIVEWAY AFTER STARTING VEHICLE PASS AIRBAG DEPLOYED. ABOUT 5 SECS LATER DRIVER SIDE AB DEPLOYED............... *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10464177July 4, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER SIDE REAR WINDOW FALLS OPEN CREATING A SECURITY RISK FOR VEHICLE DRIVER AND CONTENTS. WINDOW REGULATOR HAS BEEN REPLACED BY A FRANCHISED JEEP DEALER SIX TIMES - ONCE A YEAR FOR THE LAST SIX YEARS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463405June 28, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2003 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING 45 MPH SHE NOTICE THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE AIR BAG THEN DEPLOYED ERRONEOUSLY. SHE WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD AND CALLED THE POLICE. THE CONTACT SUSTAINED SOME INJURY AS A RESULT OF BEING STRUCK BY THE AIR BAG. SHE WAS ABLE TO DRIVE THE VEHICLE HOME AND CONTACTED THE DEALER TO HAVE THE AIR BAG REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 111,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10463256June 27, 2012
STRUCTURE:BODY, SUSPENSION
AT ONLY 66,000 MILES ORIGINAL OWNER DIRECTLY FROM A 4-YEAR CORPORATE LEASE, A LARGE CORROSION/RUST HOLE THROUGH BOTTOM OF PASSENGER SIDE BODY FRAME RAIL HAS BEEN DISCOVERED, WHERE LOWER CONTROL ARM MEETS THE FRAME RAIL. BREAKAGE OF THE REAR FRAME RAIL IS PENDING DUE TO RUST HOLE, WOULD LIKELY CAUSE A SPONTANEOUS LOSS OF STEERING, INJURY OR DEATH. JEEP IS TOO DANGEROUS TO DRIVE. MUST SPEND $2,000 TO TRY TO REPLACE FRAME RAIL. CONTACTED CHRYSLER BUT THEY WOULD NOT FIX DUE TO YEAR OF VEHICLE, CORROSION RECALLS ARE 2004-2007. THE ENTIRE UNDERSIDE OF VEHICLE IS RUSTED AND ONLY A MATTER OF TIME BEFORE ALL OTHER COMPONENTS RUST THROUGH INCLUDING SUSPENSION AND BRAKE LINES AS WELL AS LESSER PARTS ALREADY GOING LIKE REAR WINDOW CURRENTLY RUSTED SHUT AND ENGINE PARTS WITH CORROSION BEGINNING. I LIVE IN NJ WHICH IS INCLUDED IN THE "SALT BELT" -STATES THAT USE SALTS TO DE-ICE ROADWAYS IN WINTER, SO THE RECALL ON MY WOULD NOT AFFECT MY VEHICLE REGARDLESS OF IT'S YEAR. IT IS MY OPINION THAT THERE IS A MAJOR CORROSION/RUST ISSUE IN THE EARLIER JEEP LIBERTY MODELS WHICH MAKES THESE VEHICLES VERY DANGEROUS TO DRIVE. BUYERS BEWARE ESPECIALLY IN THE NORTHEAST. HAVE A THOROUGH INSPECTION FOR RUST BEFORE BUYING ANY USED JEEP LIBERTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463130June 26, 2012
AIR BAGS
DRIVING LATE AFTERNOON APPROX 35 MPH. RUNNING WITH MAX AC ON, RADIO ON, LIGHTS OFF AND VEHICLE IN 4X2 MODE. AIRBAG LIGHT ILLUMINATED. STOPPED AT STOP SIGN AND LIGHT TURNED OFF. ILLUMINATED AGAIN AFTER CONTINUING TO DRIVE. LIGHT STAYED ON ALL THE WAY HOME (APPROX ADDITIONAL 5 MILES). LIGHT DID NOT ILLUMINATE THIS MORNING. I'VE JUST TAKEN TO DEALERSHIP FOR REVIEW AFTER READING THE RECENT ISSUES OF AIRBAG DEPLOYMENT AFTER AIR BAG LIGHT ILLUMINATION WITH NO IMPACT (YIKES). VEHICLE HAS APPROX 30,000 MILES ON IT. I WILL REVISE OR RE-INPUT IF DEALER DOESN'T FIND ISSUE OR IT DEPLOYS WITH NO WARNING.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462278June 19, 2012
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
**URGENT** I AM REQUESTING THAT THE RECALL OF JEEPS DUE TO GAS-TANK FIRES BE ACCELERATED. I BECAME AWARE OF THE GAS-TANK FIRES INVOLVING JEEPS ON 6/17/2012. MY ONLY MODE OF TRANSPORTATION IS A 2003 JEEP LIBERTY AND I AM FEARFUL OF DRIVING THE VEHICLE NOW. IF SOMEONE REAR ENDS ME, THE JEEP MAY BURST INTO FLAMES. I AM FILING THIS COMPLAINT AGAINST JEEP/CHRYSLER FOR ALLOWING MYSELF AND A MILLION OTHER DRIVERS TO CONTINUE DRIVING A VEHICLE WITH A DANGEROUS CONDITION WHEN THEY HAVE KNOWN OF THE ISSUE FOR THE LAST TWO (2) YEARS!! I HAVE NOT PERSONALLY HAD AN INCIDENT BUT I WOULD LIKE THE PROBLEM CORRECTED BEFORE I AM ADDED TO THE FATALITY STATISTICS. A RECALL NEEDS TO BE DONE IMMEDIATELY WITH EITHER CORRECTION TO THE VEHICLE OR VEHICLE REPLACEMENT. JEEP/CHRYSLER OWE A RESPONSIBILITY TO ITS CONSUMERS TO REPORT UNSAFE/DANGEROUS CONDITIONS. THANK YOU *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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