Jeep Gladiator Complaints

996 consumer complaints on file.

#11498952December 27, 2022
SUSPENSION, STEERING
driving on I495 in Alexandria Virginia, on 26-dec-2022 at 1746 hrs est, north bound, at 55 mph, I drove over a series if raised areas on the roadway and suddenly the steering wheel started shaking violently and then the entire jeep was shaking back and forth like it was going to come apart. i slowed down as much as I could and moved over to a more or less vacant lane. this action made NO difference at all, until the other traffic got out of our way as we slowed down (at rush hour) and then when we were at 35 mph the shaking stopped just as fast as it started. on the way home about 3 hours later, we hit some of the same raised strips (bumps) and had the same issue again at 45 mph. My research found "JEEP DEATH WOBBLE" as a possible failure point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498909December 26, 2022
EXTERIOR LIGHTING
During show fall the snow gathers in the head lamp dishes causing them to fill and block out the light. This causes me to pull over and clear the head lamps so I can see about every mile or two. This is a known problem due to not having heat to melt the snow from the head light. Jeep knows this since there are companies out there selling heated head lamps. I was almost hit last week during the big snow fall we had in Western Washing ton Dec 2022. also in the mountains in CA. Where I lived. in 2021 in Tehachapi CA. This is a major safety hazard for driving and having to pull over to clean headlamps while driving on highways opening up personal safety out of the vehicle in inclement weather. There are multiple articals on the internet discussing this problem of driving in cold weather with Jeeps with factory headlamps on how the fill with snow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497847December 17, 2022
VISIBILITY/WIPER
I turned on my defroster and a 8 inch long crack happens from the middle bottom of the windshield. This is the second time in a year this has happened. There are numerous examples online of this happening. I live in Florida so it’s not because of the extreme temperature changes. It was only 50 deg F.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497435December 14, 2022
UNKNOWN OR OTHER
On 12/2/22 while driving at 70 mph, I suddenly lost power steering. Every system warning light came on and windshield wipers began running when this happened. I managed to get it to the side of the road, but it has zero gauges, no acceleration, cannot shift, and cannot be shut off. After 30 minutes, the warnings began to clear themselves and I was able to safely drive it to a dealer. The battery was assumed to be the issue and it was replaced. Picked the vehicle back up on 12/7/22 and the exact same scenario occurred on 12/13/22; highway speeds, complete loss of power steering, multiple system warnings, wind shield wipers began running. Once again, couldn’t shift it and couldn’t shut it off. I timed the process the second time. At exactly 30 minutes, it began resetting itself and I was able to drive it home before delivering it to the dealership this morning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497025December 12, 2022
UNKNOWN OR OTHER
While driving down the highway, the vehicle went over uneven area and sent the vehicle in a violent jumping motion. We had to slow down in the middle of the highwayand then pull off to the side. This was all in high traffic times. This had also happened in slow travel and the vehicle jumped across the lane into oncoming traffic. Apparently, this is not a new issue but one that I would consider very dangerous. We also have another 2021 Jeep Wrangler and is now having the same issue. So both vehicle will be back at the dealership again for the same issue. Something needs to be done about this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496796December 9, 2022
STEERING, SUSPENSION
When driving over 55 MPH and hitting a bump, the vehicle intensely and dangerously vibrates and nearly causes me to lose control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496191December 6, 2022
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I recently purchased this vehicle used, while driving the lights go off and the vehicle shuts off while moving. Not displaying any warning indicators at the time. Luckily vehicle is a manual, so I have been able to coast to a stop safely. Situation could be very dangerous. Once off the vehicle will go dead and won't restart. After a few moments vehicle will restart until the problem occurs again without warning. Jeep/chrysler has obvious issues with this vehicle and has not done any recalls. Even though they have documented occurrences with similar vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495999December 5, 2022
STEERING
While driving there is a lot of steering play, which makes it hard to control at time. The steering wheel shakes while driving over 45.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496144December 5, 2022
FUEL SYSTEM, GASOLINE, ENGINE, PARKING BRAKE
The contact owns a 2021 Jeep Gladiator. The contact stated while driving at various speeds, she noticed an abnormal clicking sound coming from the rear of the vehicle and the vehicle failed to accelerate as needed. The contact also stated that she had received several messages from Uconnect indicating a Power System failure. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with the parking brake due to unknown components being detached and hanging underneath the vehicle. The dealer repaired the parking brake; however, the failure persisted. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 22V767000 (Fuel System, Gasoline, Engine). The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 26,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495732December 2, 2022
SUSPENSION
Death wobble. Excessive wobbling while traveling on the highway. Usually occurs after traveling over variations in the roadway surface. Happened one before when vehicle had approximately 30,000 miles. Dealer replaced the stabilizer. Started again at approximately 60,000 miles. Wobble can get so bad i feel like i’m going to get thrown out of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495817December 2, 2022
EXTERIOR LIGHTING:HEADLIGHTS, BACK OVER PREVENTION
The contact owns a 2021 Jeep Gladiator. The contact stated that while driving at an undisclosed speed at night, he noticed that the headlights were obstructing the view of other drivers on the road, and that the drivers were flashing their headlights at him while swerving approaching the vehicle. The contact also stated that he had been pulled over due to the headlights. Additionally, the contact stated that while the vehicle was in reverse(R), the rearview image failed to display due to the reverse lights reflecting off the license plates and causing a white light glare. No warning lights were illuminated. The vehicle was taken to a local dealer however, the mechanics were unable to duplicate the failure and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495228November 28, 2022
STEERING, SUSPENSION
On Monday, 28 November 2022 I was driving on I-40 in downtown Knoxville, TN. After hitting a bump in the rode the steering wheel began to shake violently and the front-end shake and wobble. I was traveling approximately 65 mph. When I slowed down to 35 mph it stopped. This occurred on a busy interstate at approximately 0900 hrs. I was lucky to be in the outside lane. There were no warning lights before or after. This happened three (3) more times in the same fashion today. When I got back home I scheduled an appointment with my local Jeep dealer. The earliest appointment is 20 December 2022. There was no crash and no police report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494925November 25, 2022
STEERING, SUSPENSION, STRUCTURE:BODY
1) Frequent spontaneous windshield cracks. 2) violent, out of control steering wheel vibrations at highway speeds nearly causing severe collisions. Reoccurring incidents. I’m ready to file a lawsuit.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11494574November 22, 2022
SERVICE BRAKES, AIR:DISC:CALIPER
The contact owns a 2020 Jeep Gladiator. The contact stated while driving 30 MPH, he heard a scraping sound inside the vehicle. The contact then stated that while he pulled into a service station, the brake pad and caliper bracket assembly detached and got caught in the rear passenger’s side wheel, causing the tire to be punctured. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number, but no further assistance was provided. The failure mileage was approximately 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494240November 19, 2022
STEERING, SUSPENSION, WHEELS
my wife and I were driving on a freeway each time this happened. After driving over a bump in the road, the front end vibrated violently to the point we had to slow down drastically and pull over. It controlled okay after slowing down to a very slow speed. This has happened approximately 5 times. We are scared to drive this vehicle. It causes the steering wheel to vibrate. We called the dealership today (Sat.) noone called back but we will call them Mon. This vehicle is too dangerous to drive.It has between 27 and 28 thousand miles. It has never been off road.We bought it new off the lot and will pursue this with the dealer. We wanted to report it before someone is in an accident. It is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493860November 16, 2022
STEERING, WHEELS, SUSPENSION
Vehicle is 2 years old, with only 21,000 miles. Driving on the freeway, above 65mph, the vehicle wobbles violently if you hit a pot hole or a small bump. It jerks the steering wheel very hard from side to side, making it very difficult to stay within your lane. The only way to make the extreme wobble go away is to slow down significantly (<40mph) or sometimes come to a complete stop. A simple internet search and you will find MANY complaints about this with Jeeps, and it is commonly referred to as the "Death Wobble". PLEASE help us consumers put an end to this terrifying issue. I was on my way from Austin to San Antonio (1.5-hour drive) and was almost involved in two accidents because of this. Very few drivers expect for the vehicle they are following behind of to slam on their brakes, which is exactly what I had to do on several occasions to control the wobble. I was almost rear ended on the freeway going 60+ mph on more than one occasion. For the sake of every Jeep owner, AND everyone else on the road, Jeep cannot continue to release vehicles with this well-known defect. My vehicle is currently at the dealership being looked at, but I suspect it will be an issue with the suspension parts, either worn or loose. Either way, not acceptable for a vehicle with this type of mileage. No warning lamps or messages given before the wobble occurs. As mentioned before, you hit one pothole or bump the right way and it starts to wobble very violently.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11493470November 14, 2022
STEERING
Driving down the road approximately 60 MPH and the vehicle front end starts to wobble and the steering wheel starts turning violently back and forth. Very hard to keep control. Slowed down drastically and vehicle returned to normal. This happened twice on two trips 20 minutes apart. This could have easily caused a crash, and created a hazard requiring my vehicle to slow dramatically from highway speeds to regain control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492686November 8, 2022
STEERING, SUSPENSION, WHEELS
“Death Wobble” at Highway Speeds > 45 MPH. The steering wheel begins to “Wobble” after hitting a pot hole or uneven surface such as a bridge joint. I have taken it in and was told everything is to factory specs. This is not the case and I have video. The latest incident occurred Saturday Nov 5th.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492477November 6, 2022
STEERING, SUSPENSION
Four times within 8 months of the vehicle being new and now being the fifth time I have experienced what is termed "death wobble" where loss of control due to violent pounding/shaking of the front end occurs where most times it is necessary to slow down or stop drastically from highway speeds to get vehicle back in control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492446November 5, 2022
POWER TRAIN
As I was driving my vehicle was losing power intermittently to the drive train. It was like the clutch was being engaged partially although I was not shifting gears. As I made a left turn I was nearly in a collision as power was not transferred to the drive train as it normally would have been. another 10 miles later my vehicle lost all power to the drive train although the engine was still running. I coasted to the side of the road and turned the vehicle off. I could smell something burning although no flames were evident. I waited a few minutes and restarted the vehicle. I tried shifting gears but the transmission would not engage. I left the vehicle at the side of the road and called the dealership where I purchased the vehicle as well as notifying Jeep Cares (I don’t think so). The vehicle was in the shop for 4 weeks as the clutch had to be replaced as well as some transmission cables which I understand were damaged from the heat generated by the clutch and pressure plate failure. I now understand there was a recall related to a faulty clutch pressure plate system and I am told the fix, a software modification that reduces power to the drive train when excessive heat is detected, was done prior to my purchasing the vehicle new in April 2021. The repairs done to my vehicle were done as a good will gesture according to the dealer but I have no confidence that the same thing will not happen again. Losing power in an intersection or on a major highway is a safety concern that I now have. In addition I have read of these Jeep vehicles with manual transmissions and faulty clutch / pressure plate systems actually catching fire. In my conversations with representatives from Jeep and AutoNation where I purchased the vehicle no one is willing to admit there is an ongoing problem and safety issue. This is why I am notifying the NHTSA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Gladiator