Jeep Compass Complaints (2014)

308 consumer complaints on file.

#11112341July 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE PARKING, THE VEHICLE WAS SHIFTED INTO REVERSE; HOWEVER, INSTEAD OF TRAVELING BACKWARDS, THE VEHICLE WENT FORWARD. AS A RESULT, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT PROVIDED. *TT CONTACT STATES THIS IS THE SECOND OCCURENCE. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11110124July 8, 2018
SEATS
THIS WEEK THE ACTIVE HEAD REST DEPLOYED OVERNIGHT WHILE PARKED IN THE DRIVE ON MY 2014 JEEP COMPASS. AFTER INSPECTING IT I NOTICED THAT THE PLASTIC TABS THAT HOLD THE HEADREST IN PLACE WERE BROKEN. THERE IS ONLY 47000 MILES MEANING IT IS NO LONGER UNDER WARRANTY AND THE REPAIR IS VERY COSTLY. I KNOW THIS IS A COMMON AND DANGEROUS PROBLEM WITH MANY JEEP VEHICLES AND THIS REALLY NEEDS TO BE ADDRESSED AND WHY IT HASN'T ALREADY IS BEYOND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102843June 20, 2018
ENGINE
WHILE DRIVING DOWN THE INTERSTATE ALL OF A SUDDEN LOST COMPLETE POWER. LIGHTENING BOLT SYMBOL TURNED ON AND WOULD NOT ACCELERATE. EVENTUALLY REGAINED POWER, BUT CAR CONTINUED TO STUDDER GOING DOWN THE ROAD. AND THEN IT HAPPENED AGAIN. VERY DANGEROUS. DIAGNOSES: THROTTLE BODY FAULTY. 92,000 MILES. NOT COVERED UNDER POWERTRAIN WARRANTY. WITH ALL THE COMPLAINTS I'VE READ THIS SEEMS TO BE A KNOWN ISSUE AND NOW $700 PLUS DOWN DRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099572June 4, 2018
ENGINE
MY JEEP CONSTANTLY STALLS WHEN DRIVING IT. I CAN BE AT A STOP LIGHT AND BEGIN TO ACCELERATE ONCE IT TURNS GREEN AS SOON AS I START MOVING IT STALLS. IF I'M ON THE HIGHWAY AND TRY TO SPEED UP TO PASS SOMEONE IT STALLS. I HAVE HAD SO MANY ISSUES WITH THIS JEEP AFTER PURCHASING IT WITH 9,000+ MILES ON IT IN 2015. I WAS DRIVING IT ON THE NJ TURNPIKE WHEN IT COMPLETELY STOPPED ACCELERATING. MY YOUNGEST DAUGHTER WAS IN THE CAR AND IT FRIGHTENED BOTH OF US AS ON COMING CARS WERE DODGING US. I TOOK IT BACK TO THE DEALER AND WAS TOLD IT WAS A FUSE. THE FUSE BLEW AGAIN WHILE DRIVING ON THE SAME HIGHWAY. I'VE HAD TO REPLACE THE TIE RODS, THE BRAKES THE ROTORS ALL FOUR TIRES FUSES ALTERNATOR AND NOW A BRAKE SWITCH. THE JEEP STALLS WHILE DRIVING AND I HAVE TO LOOK AT THE DASHBOARD TO MAKE SURE IT'S STILL ACCELERATING SO THAT I DON'T HAVE A SCARE LIKE I DID THE TIMES WHEN THE FUSES BLEW. I'VE WRITTEN SEVERAL LETTERS TO THE CORPORATE OFFICE IN REGARDS TO HAVING SO MANY ISSUES AND BASICALLY I WAS TOLD THAT I DRIVE THE JEEP TOO MUCH. FIRST OF ALL I THOUGHT PEOPLE BOUGHT VEHICLES TO DRIVE THEM. IN ANY EVENT I WAS TOLD TO READ THE CONSUMER REPORT ON THIS VEHICLE AND REALIZED THE STALLING MAY NOT BE FROM THE FUSES AND WHATEVER MAKES THEM BLOW OUT. WHEN ASKED ABOUT THE FUSES IN THE BEGINNING ONE OF THE MAINTENANCE PERSONNEL SAID TO ME A CAR IS A MACHINE AND SOMETIMES MACHINES DON'T OPERATE THE WAY THEY SHOULD. I PRETTY MUCH GAVE UP ON THAT PLACE AND JEEP AS A WHOLE. I PURCHASED A LEMON AND CHRYSLER JEEP DODGE COULDN'T CARE ANY LESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098767May 30, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
2014 JEEP COMPASS SPUTTERS AND JERKS, DIFFICULTY ACCELERATING, THE ENGINE LIGHT RANDOMLY CAME ON ALONG WITH THE ELECTRONIC THROTTLE LIGHT. UNABLE TO ACCELERATE ABOVE 45 OR 50 MPH..ONLY GAIN SPEED WHEN GOING DOWNHILL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098420May 29, 2018
AIR BAGS, SEAT BELTS
"JEEP COMPASS RECALL". GOOD AFTERNOON, I WAS UNAWARE THAT MY JEEP IS UNDER A RECALL. I HAVEN'T RECEIVED ANYTHING IN THE MAIL REGARDING THE RECALL. MY ADDRESS HASN'T CHANGED AND I HAVEN'T HEARD ANYTHING IN WRITING ABOUT MY JEEP'S RECALL. I WOULD AT LEAST LIKE A LETTER EXPLAINING MY RECALL SO I CAN GET THIS TAKEN CARE OF AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098664May 29, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
APRIL 15, 2018 VEHICLE ONLY HAS 58K MILES ON IT AND IS STILL UNDER POWERTRAIN WARRANTY. PULLED OUT ONTO HIGHWAY IN BUSY TRAFFIC AND VEHICLE SHUDDERED AND LOST POWER. I WAS UNABLE TO ACCELERATE OVER 20MPH. ONCOMING CAR NARROWLY MISSED HITTING ME. LIGHTNING BOLT, CHECK ENGINE LIGHT, AND ABS WARNING LIGHTS ALL FLASHED ON DRIVERS PANEL. BROUGHT CAR TO DEALER TO BE INSPECTED AND DIAGNOSIS CODES ARE THAT I NEED A NEW THROTTLE BODY CONVERTER. VEHICLE DOESN'T EVEN HAVE 60K MILES ON IT AND THE ENGINE IS STILL UNDER WARRANTY, HOWEVER, DEALER SAYS WARRANTY DOES NOT COVER THROTTLE BODY. :/ VERY DANGEROUS PROBLEM THAT I'VE DISCOVERED A LOT OF OTHER PEOPLE ARE HAVING PROBLEMS WITH. :/ LOOKS LIKE JEEP MADE A FAULTY PART THAT CAN RESULT IN A SERIOUS ACCIDENT IF SOMEONE LOSES POWER AT THE WRONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097967May 25, 2018
ENGINE
THE THROTTLE BODY CONTROL WOULD NOT ALLOW MY JEEP TO MERGE ON THE HIGHWAY. I WAS MERGING ON TO THE HIGHWAY AND AS SOON AS THE IT GOT UP TO 2500 RPM IT WOULD NOT SHIFT. I HAD TO LET OFF OF THE GAS AND PULL TO THE SIDE OF THE ROAD BECAUSE IT STARTED REVING ALL OF THE WAY UP TO 7000 RPM IN ORDER TO SHIFT. THE LIGHTING BOLT SYMBOL CAME ON DURING ALL OF THIS AND STAYED ON. I TRIED THEN TO EXIT THE HIGHWAY AND IT DID IT ONCE AGAIN, BUT THIS TIME IT STALLED COMPLETELY. THE JEEP WOULD GO AS LONG AS I DIDN'T GO PAST 2500 RPM. AS SOON AS I GOT SAFELY OFF THE HIGHWAY I TOOK IT TO A MECHANIC ON THE SAME STREET. I HAD TO REPLACE THE THROTTLE BODY UNIT AND IT ENDED UP COSTING AROUND 530 USD. NOW I AM HAVING THE EXACT SAME SYMPTOMS BEFORE THE LAST TIME THE UNIT BROKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093727May 14, 2018
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING OVER 65 MPH, THE VEHICLE STARTED TO OVERHEAT AND THE CONTACT HEARD A WHISTLING NOISE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, WAITED 15 MINUTES, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO JEEP BITBURG AUTOHAUS (WANKELSTRASSE # 1 BITBURG, GERMANY) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT CALLED JACK KEY CHRYSLER DODGE RAM AT (575) 434-3916 (1501 US 70 ALAMOGORDO, NM 88310) AND WAS INFORMED TO BRING THE VEHICLE IN FOR AN UNKNOWN AIR BAG RECALL REPAIR, NOT FOR THE ENGINE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091044April 30, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING 35 MPH, ANOTHER VEHICLE FAILED TO YIELD. THE CONTACT WAS UNABLE TO STOP IN TIME AND CRASHED INTO THE DRIVER'S DOOR OF THE OTHER VEHICLE. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND HEAD, AND ALSO SUFFERED A STROKE DUE TO THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DRIVEN FROM THE SCENE AND REMAINED PARKED AT THE CONTACT'S HOME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 40,000. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11085118April 15, 2018
POWER TRAIN
CODE U0401. ECM/PCM. CHECK ENGINE LIGHT, ESC LIGHT, AND ECM LIGHTS CAME ON WHILE DRIVING, JEEP LOST ACCELERATION, AND KNOCKED WHEN WE CAME TO A STOP. INCIDENT HASTENED ON A LOCAL ROAD WHILE MOVING AT 45 MPH. TURNED OFF VEHICLE AND RESTARTED. PROBLEM PERSISTED AND WE HAD THE VEHICLE TOWED HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083292April 4, 2018
ELECTRICAL SYSTEM
TODAY APRIL 4/2018 START UP MY JEEP COMPAS DROVE OFF AND, IT WAS LIKE THERE WAS NO POWER .I GAVE IT GAS BUT DIDENT PASS 20 MILLES PER HOUR.SO, I PULL OVER AND RESTART THE CAR AGAIN NOW IT'S FINE BUT ENGIN LIGHT IS ON !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083196April 4, 2018
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
I HEARD A POPPINK NOISE FROM BELOW OR UNDERNEATH. ALSO JUST TWO DAYS AGO MOTOR LIGHT CAME ON. I WENT TO DEALER SOMERSET DOGDE FOR #2 RECALLS ONE IN 2017 AND OTHER 2015. THEY SAID, WILL CALL YOU WHEN PARTS COMES IN . THEY NEVER CALL ME TILL TODAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076820March 8, 2018
UNKNOWN OR OTHER
GAS PEDAL STUCK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11066791February 3, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
LIGHT SYSTEM TURNS ON BY THEM SELVES. INSIDE LIGHTS TURN ON BY THEMSELVES WIPERS TURN ON BY THEMSELVES TOOK IT TO A MECHANIC THEY SAID IT'S THE MAIN CONTROL MODULE THAT'S FAULTY IT SHOULD BE UNDER A RECALL BC HE HAS SEEN THIS PROBLEM A FEW TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056468January 2, 2018
UNKNOWN OR OTHER
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO REPAIR VEHICLES SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11057709December 30, 2017
AIR BAGS, SERVICE BRAKES, ENGINE
SINCE I BOUGHT THIS CAR FROM THE DEALER, ALL THE FROM TIRES MAKING NOISES WHEN I PRESS THE BREAK TO STOP, I SPOKE WITH THE DEALER BUT HE DON'T WANT TO HELP ME OUT. ALSO THE ENGINE LIGHT SHOWING UP SINCE I GOT THE CAR FROM THE DEALER, THE ELECTRICAL SYSTEM TOO IS NOT WORKING PERFECTLY AND THE AC SYSTEM IS NOT TOO GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056930December 27, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT TOOK THE VEHICLE TO VERO BEACH DODGE JEEP CHRYSLER LOCATED ON 855 SOUTH US-1, VERO BEACH, FL 32962, AND WAS INFORMED THAT THE PART HAD TO BE ORDERED. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIA VOICEMAIL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054778December 14, 2017
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ARRIGO DODGE (5851 S US HIGHWAY 1, FORT PIERCE, FL 34982) AND WAS INFORMED THAT THE DEALER WAS AWAITING PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053288December 8, 2017
AIR BAGS
2014 JEEP COMPASS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. UPDATED 12/8/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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