Jeep Compass Complaints (2014)

308 consumer complaints on file.

#11394817February 5, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING ON A BUSY STREET, THE ENGINE LOST POWER AND THROTTLE CONTROL, TRACTION CONTROL, AND CHECK ENGINE LIGHTS CAME ON, MY VEHICLE THEN LOSES ABILITY TO ACCELERATE. A COUPLE OF WEEKS PASS BY WITH MY CAR BEING FINE AND THEN IT HAPPENS AGAIN EXCEPT THIS TIME MY CAR WONT START BACK AT ALL. TOOK IT TO A MECHANIC WHERE I PAID FOR TOWING. VEHICLE WAS LIMP AND WANTED TO STALL. NOW HAVE TO PAY FOR NEW SPARK PLUGS AND THROTTLE BODY REPLACEMENT. MECHANIC SAID THIS IS A COMMON SAFETY HAZARD ISSUE WITH JEEPS AND THIS THROTTLE BODY NEEDS TO BE ON RECALL ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382797December 9, 2020
ENGINE, UNKNOWN OR OTHER
I HAVE A 2014 KEEP COMPASS WITH A 2.0L ENGINE AND FOR SOME TIME NOW IT HAS BEEN STALLING OUT REALLY BAD AND ALSO HAS PROBLEMS WITH WANTING TO START BUT TODAY ON DECEMBER THE 9TH AT ABOUT 5:30PM OR SO I WAS DRIVING DOWN THE INTERSTATE AT A HIGH SPEED OF ABOUT 80MPH WHEN I HAD NOTICED MY CAR WAS TRYING TO GET KINDA HOT SO I TURNED MY HEATER ON TO SEE IF THAT WOULD DROP THE TEMPERATURE GAUGE DOWN ANY WHICH MIND YOU IT DID NOT BUT INSTEAD I LOST ALL ENGINE POWER AND ALSO ACCELERATION AS WELL AND WHEN I WOULD GIVE GAS IT WOULD NOT DO ANYTHING BUT RISE MY RPMS TO EXTREMELY HIGH LEVEL SO THE ONLY THING I KNEW TO DO WAS GET IT OFF OF THE ROAD AS QUICKLY AS POSSIBLE. WHAT'S CONCERNING ME THOUGH IS THAT THEIR IS A RECALL ON MY CAR BUT WITH A 2.4L ENGINE NOT THE 2.0L BUT WHEN I WAS READING THE RECALL FOR SAID ENGINE TYPE THE EXACT SAME SYMPTOMS APPLIED TO WHAT MY CAR DID TODAY SO I'M WONDERING IF THAT RECALL SHOULD BE APPLIED TO THE 2.0L ENGINES AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373796November 9, 2020
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THERE WAS AN ABNORMAL CLICKING SOUND DETECTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE RADIATOR, CROSS MEMBER, FRONT END, AIR CONDITIONING CONDUCTOR, BLEND DOOR ACTUATOR AND BOLTS WERE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED KIRKWOOD AUTOWORX (7321 ROSEVILLE RD #9, SACRAMENTO, CA 95842) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372701November 2, 2020
UNKNOWN OR OTHER
I WAS DRIVING 35MH WHEN PASSENGER SIDE HEADREST DEPLOYED FORWARD FOR NO REASON. NOW I AM VERY WORRIED THE DRIVER'S SIDE COULD DEPLOY FORWARD WHILE DRIVING AND RESULTING IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372698November 2, 2020
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT SHIFTED INTO NEUTRAL AND BACK TO DRIVE AND DROVE TO HER DESTINATION. THE CONTACT STATED SHE HAD EXPERIENCE THE FAILURE ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM LOCATED AT 16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY, SPARK PLUGS AND ACCELERATOR PEDAL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,629.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372736November 2, 2020
VEHICLE SPEED CONTROL
THROTTLE CONTROL SYSTEM, HAD A PREVIOUS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364266October 14, 2020
POWER TRAIN
HAD GOT VEHICLE FROM A USED CAR DEALERSHIP TRANSMISSION FAILED 1 MONTH AFTER THEY REPLACED TRANSMISSION AT NO COST NOW AFTER 14000 MILES TRANSMISSION MAKING NOISES AGAIN A MANUAL TRANSMISSION SHOULD LAST MORE THAN 14000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362672October 4, 2020
AIR BAGS, SEATS
PASSENGER SIDE HEADREST DEPLOYED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362063September 30, 2020
FUEL/PROPULSION SYSTEM
MY 2014 COMPASS HAS CONTINUOUS ISSUES WITH THE THROTTLE/THROTTLE BODY AND OR CATALYTIC CONVERTER. 3/2019 HAD A USED CC PUT ON WITH LOCAL MECHANIC (OUT OF POCKET $)- 5/2019 NEW THROTTLE BODY COVERED BY EXTENDED WARRANTY/ 9/2019 INTAKE MANIFOLD GASKETS REPLACED (OUT OF POCKET $) 12/2019 CC REPLACED PER RECALL PLUS IGNITION COILS REPLACED (OUT OF POCKET $). IT APPEARS AS THOUGHT THIS VEHICLE HAS CONTINUOUS ISSUES RELATED TO THE FUEL INJECTION SYSTEM.. THROTTLE.. ETC. THE VEHICLE CONTINUES TO EXPERIENCE LOSS OF POWER.. SLUGGISH THROTTLE AND RANDOM TIMES, SMELL OF FUEL OR EXHAUST AND JERKING MOTIONS WHEN PRESSING THE GAS. THESE ISSUES ARE THE SAME ISSUES I HAVE EXPERIENCED WITH THE VEHICLE OVER THE YEARS WHILE ADDRESSING THE ABOVE REFERENCED ISSUES. WHILE THERE IS NO CHECK ENGINE LIGHT ON.. THE ISSUES HAPPEN MORE AND MORE FREQUENTLY. I HAVE PRESENTED MY VEHICLE AT A GENERAL MECHANIC AND A TRANSMISSION SHOP (BOTH OUT OF POCKET EXPENSES) AND WITHOUT A FAILURE CODE.. OR AN APPARENT ISSUE AT THE TIME OF ARRIVAL.. RECREATING THE ISSUE IS DIFFICULT. I AM REALLY STRUGGLING WITH THIS ISSUE.. AS I AM A SINGLE MOTHER TRYING TO REBUILD MY LIFE AFTER EXPERIENCING JOB LOSS DUE TO COVID19. I AM EMPLOYED AND RELY HEAVILY UPON MY TRANSPORTATION.. CAN I HAVE SOME INSIGHT AS TO WHAT QUALIFIES A VEHICLE FOR CERTAIN RECALLS? I SEE THAT MY VIN IS NOT INCLUDED WITH ANY CURRENT RECALLS.. BUT THE ENGINE AND OR FUEL SYSTEM IS DOING THE SAME THING AS PRIOR TO REPAIRING THE CC AND OTHER COMPONENTS THAT WERE OUT OF POCKET EXPENSES. THE VEHICLE ITSELF WILL EXPERIENCE THE "DRAGGING" ENGINE WHILE AFTER STOPPING AND THEN STARTING AGAIN.. IN RUSH HOUR TRAFFIC AND CROSSING INTERSECTIONS. I AM VERY AFRAID THE ENGINE WILL STALL OUT CAUSING AN ACCIDENT AS IT HAS NEARLY HAPPENED MULTIPLE TIMES. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT THIS.. AS I AM IN DESPERATE NEED OF SOME HELP RIGHT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355466September 16, 2020
AIR BAGS
FIANCE WAS DRIVING AND BECAME UNCONSCIOUS AND HIT TREE/BUSHES HEAD ON AND AIRBAGS DID NOT DEPLOY. DATE OF ACCIDENT 8/27/2020 EST TIME 5PM-5:30PM*DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11348488August 10, 2020
SEATS
THE ACTIVE HEADREST ON THE DRIVER'S SEAT DEPLOYED WHILE THE CAR WAS PARKED AND OFF - THE PLASTIC CLIPS INTENDED TO HOLD IT IN PLACE IN RESTING POSITION SNAPPED AND THE HEADREST IS UNABLE TO BE RESET. NO ONE WAS IN THE CAR AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344045August 8, 2020
AIR BAGS, SEATS
PASSENGER SIDE ACTIVE HEADREST DEPLOYED WHILE SITTING IN THE DRIVEWAY WITH NOBODY IN THE VEHICLE. UNABLE TO RESET AS THE CLIPS ARE BROKEN, AS CAN BE SEEN IN THE ATTACHED PHOTOS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343355August 4, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR AND IT WAS NOT GETTING ANY SPEED WITH THE PEDAL FLOORED. THE CAR STARTED MAKING LOUD NOISES FROM ENGINE AND THE ETC LIGHT CAME ON, CHECK ENGINE LIGHT CAME ON WHICH IS THE MIL LIGHT, ALSO THE ESC LIGHT,I WAS DRIVING AND ALMOST GOT HIT BECAUSE OF IT DRIVING FINE SPEED LIMIT AND THEN DOWN TO LESS THAN 5 MPH ON A VERY BUSY STREET AND INTERSECTION. THERE IS A MAJOR ISSUE AS I HAD IT IN THE SHOP A MONTH AGO FOR ANOTHER MALFUNCTION. I WAS DRIVING 55 MPH AND SUDDENLY IT JUST LOST ALL COMPRESSION TO LESS THAN 5 MPH. I WAS ABLE TO FINALLY PULL OVER TO AN AREA THAT HAD NO SHOULDER SO I WAS HALF IN THE ROAD AND TURNED THE CAR OFF. READ THE MANUAL AND SAID TO CYCLE THE ENGINE SEVERAL TIMES TO SEE IF BETTER. IR WASN'T BETTER,AND NOW TRYING TO GO INTO REVERSE, PEDAL TO THE GROUND IT CREEPS 1 TO 2 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342107July 29, 2020
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE ETC LIGHT CAME ON AND CAR LOST SPEED TO 20 MPH. ALSO THE ENGINE LIGHT CAME ON. I PULLED OVER GOT OUT MY MANUAL AND IT SAID TO PUT IN PARK AND TURN OFF CAR. CYCLE? IT AND TRY TO START AGAIN. IT WORKED FOR THE NEXT 5 MILES AND DID IT AGAIN. AIR CONDITIONER STOPPED PUTTING OUT COOL AIR. I DROVE HOME AT 20 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340699July 21, 2020
ELECTRICAL SYSTEM
I'VE BEEN HAVING ISSUES FOR A COUPLE OF WEEKS NOW AND I THOUGHT IT WAS MY TRANSMISSION SLIPPING. NOW I'M HAVING MY ELECTRONIC THROTTLE CONTROL SYSTEM WARNING LIGHT SHOWING AND MY CAR JUMPS AND DOESN'T WANT TO ACCELERATE WHEN I'M AT STOP LIGHTS OR STOP SIGNS. IT ALSO JUMPS WHILE I DRIVE ON THE FREEWAY. IT HAS GOTTEN DRASTICALLY WORSE OVER TIME AND I WOULD LIKE THIS ISSUE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337334July 3, 2020
ENGINE, UNKNOWN OR OTHER
AS I WAS DRIVING YESTERDAY MY VEHICLE JUST RANDOMLY STALLED OUT ON ME AND AFTER SEARCHING I FIND THAT THIS WAS AN ISSUE THAT LEAD TO A RECALL. MY VEHICLE AT TIMES WILL SHUTTER/HESITATE OR WHATEVER YOU WANT TO CALL IT WHICH IS ALSO DESCRIBED IN THE RECALL. I DON'T BELIEVE THIS ISSUE WAS PROPERLY RESOLVED WHEN THE PREVIOUS OWNER SUPPOSEDLY HAD IT FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330927June 25, 2020
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
WHILE DRIVING THE ESC MALFUNCTION LIGHT CAME ON AND LOSS OF POWER. HAPPENED AGAIN AND ENGINE COMPLETELY STALLED AND WOULD NOT TURN OVER FOR ANOTHER FIVE MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329359June 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING MY JEEP CONTINUES TO STALL AND STUTTER AND GIVES OFF MULTIPLE ERROR CODES. I GET MY 4 WHEEL TURNED ON, ABS, FUEL PUMP, AND AN ELECTRICAL CODE THAT IS A LIGHTING BOLT IN A SET OF PARENTHESIS. THIS IS HAPPENING EACH TIME I AM DRIVING AND THE CAR SLOWS TO ABOUT 10 MPH THEN BEGINS TO STOP DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328106June 10, 2020
AIR BAGS, UNKNOWN OR OTHER
BOTH ACTIVE HEAD RESTRAINTS DEPLOYED WITHOUT IMPACT. APPEARS TO BE UNDER INVESTIGATION ON OTHER CHRYSLER VEHICLES. THIS IS ONE OF OUR PUBLIC SCHOOL OWNED VEHICLES. I AM THE FLEET SPECIALIST FOR LOUDOUN COUNTY PUBLIC SCHOOLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326473May 29, 2020
VEHICLE SPEED CONTROL
THE CONNECTION FROM THE GAS TO THE THROTTLE APPEARS TO BE FAILING. THE CAR WILL STAY ON WHILE DRIVING BUT WILL NO LONGER ACCELERATE OR WILL RANDOMLY ACCELERATE. AFTER IT HAPPENS, THE THROTTLE LIGHT AND CHECK ENGINE LIGHT WILL COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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