Infiniti QX80 Service Bulletins (2016)
158 manufacturer communications on file.
- March 7, 2018•Document ID: 10136647Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- ITB12-011k
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. Changes have been made throughout. It is necessary to read the revised procedure(s) in entirety to properly perform the action(s). Please discard previous versions of this bulletin.
Associated Products (29)2019 Infiniti QX502018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX60+ 9 moreAssociated Documents - March 7, 2018•Document ID: 10136636Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- IPSB17-130
- Date Added:
- May 14, 2018
- Manufacturer:
- INFINITI
SummaryDBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN list loaded into DBS for INFINITI and Nissan vehicles. The following personnel will have access to this tool: - Retailer: Executive Managers, Service Managers, and/or Service Directors - Regions: Regional Aftersales Manager (RAM), Area General Manager (AGM), Fixed Operations Manager (FOM), Regional Service Operation Managers (RSOM), and Retailer Technical Specialist (DTS) The VINS can be loaded individually or up to 10,000 VINs at a time. If you have more than 10,000 VINs, each incremental VIN file of 10,000 or less VINs will need to be loaded prior to selecting the Check For Open Campaigns option. The report can be viewed on screen or exported to Microsoft Excel and will identify the following for each VIN loaded into the tool: - Open Campaigns (ID and description) - Model Code, Model, and Model Year - Current Repair Status Blank: Repair order (RO) has not been opened yet Unrepaired: RO has been opened for the campaign, but not closed or submitted o Repaired: RO for the campaign has been closed and a warranty claim has been submitted - Current Claim Status o Blank: RO still open o Unsubmitted: A warranty claim for the campaign repair has not been submitted o Submitted: A RO has been closed and a campaign warranty claim has been submitted for payment o Suspended: The campaign warranty claim has suspended for one or more errors o Rejected: The campaign warranty claim has been denied for some reason (by retailer or NNA) o Paid: A campaign warranty claim has been submitted and paid by NNA, but the vehicle has not yet been removed from the NNA open campaign vehicle table - Stop Sale Applicability - Parts Restriction Applicability (If restricted, SVC order must be used to acquire parts)
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - February 28, 2018•Document ID: 10130484Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB18-007a
- Date Added:
- March 26, 2018
- Manufacturer:
- INFINITI
Summary2017 QX80; DTC C1116 AND VDC WARNING LAMP ON This bulletin applies only to vehicles equipped with Distance Control Assist (DCA). This bulletin has been amended. The CLAIMS INFORMATION section has been corrected. No other change have been made. Please discard previous versions of this bulletin.
Associated Products (2)Associated Documents - February 14, 2018•Document ID: 10130483Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB18-007
- Date Added:
- March 26, 2018
- Manufacturer:
- INFINITI
Summary2017 QX80; DTC C1116 AND VDC WARNING LAMP ON This bulletin applies only to vehicles equipped with Distance Control Assist (DCA). IF YOU CONFIRM DTC C1116 (STOP LAMP SW) is stored (Past or Current), AND Customer stated VDC warning lamp was illuminated. ACTION Reprogram the ABS control unit (ABS) per the Service Procedure in this bulletin. - Refer to step 20 on page 8 to confirm that reprogramming is needed.
Associated Products (2)Associated Documents - January 23, 2018•Document ID: 10129111Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS
- Mfr Comm. #:
- ITB18-003
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryREDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA) requires that any automobile dealer that installs accessories on a vehicle prior to first retail sale must install a special label (?reduced capacity label?) on that vehicle if the total weight of all accessories on that vehicle exceeds 1.5 percent of the vehicle?s gross vehicle weight rating (GVWR) or 100 pounds, whichever is less. This includes accessories that the dealer installs (dealer installed factory accessories and dealer installed aftermarket accessories), and accessories installed at the Vehicle Processing Center (VPC) prior to the vehicle being delivered to the dealer. IMPORTANT: Failure to comply with this requirement may result in penalties imposed by NHTSA. Follow the instructions in this bulletin to help meet these requirements.
Associated Products (213)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX60+ 193 moreAssociated Documents - January 4, 2018•Document ID: 10129108Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- ITB12-011j
- Date Added:
- February 21, 2018
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin has been amended. A correction was made to the Service Procedure on page 15. No other changes were made. Please discard previous versions of this bulletin.
Associated Products (28)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX80+ 8 moreAssociated Documents - November 29, 2017•Document ID: 10127465Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR
- Mfr Comm. #:
- ITB17-009a
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryWINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - November 29, 2017•Document ID: 10127462Service Bulletin/Repair InstructionsVISIBILITY:WINDSHIELD
- Mfr Comm. #:
- ITB09-039e
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryWINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - November 28, 2017•Document ID: 10127461Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- ITB00-024g
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryBRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - November 27, 2017•Document ID: 10127470Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- ITB17-056
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
Summary2014 - 2018 Q70 AND QX80; INTELLIGENT KEY BATTERY DISCHARGED SERVICE INFORMATION If the Intelligent Key is stored within 15 feet of the vehicle, the BCM may continue to ?ping? the Intelligent Key keeping it awake. Keeping the Intelligent Key awake may result in discharging its battery in a much shorter period of time than normal (premature battery discharge). Example: The Intelligent Key should not be stored in a lock box or other storage container attached to the outside of the vehicle. To prevent premature Intelligent Key battery discharge, store the Intelligent Key more than 15 feet from the vehicle. If unable to store the Intelligent Key more than 15 feet from the vehicle (for example, when a vehicle is on display in the showroom); the following steps will prevent the BCM from continuing to ?ping? the Intelligent Key: - Disable the welcome light function using the on-board methods outlined in this bulletin, or - Disable the welcome light function using the CONSULT-III plus methods outlined in this bulletin. NOTE: If an Intelligent key is routinely stored within 15 feet of a vehicle while it is in dealer inventory, the Intelligent Key battery should be replaced before the vehicle is delivered to the customer. This will ensure the customer receives Intelligent Keys without premature discharge. Intelligent Key batteries replaced for this reason are not covered under warranty.
Associated Products (10)Associated Documents - November 20, 2017•Document ID: 10127467Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- ITB17-052a
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
Summary2016-2017 QX80; FAN COUPLING TICK / KNOCK NOISE IN TEMPERATURES 32°F (0°C) OR BELOW This bulletin has been amended. An additional model year has been added to the Applied Vehicles and to Table A. Please discard all previous versions of this bulletin.
Associated Products (2)Associated Documents - November 15, 2017•Document ID: 10127464Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB17-008c
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
Summary2016-2017 QX80; SHIFT SHOCK, LACK OF POWER, AND/OR RPM FLUCTUATES This bulletin has been changed throughout. You must read the entire bulletin to properly perform the repair. Please discard previous versions of this bulletin.
Associated Products (2)Associated Documents - November 14, 2017•Document ID: 10127463Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011i
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin applies to vehicles that are equipped with factory Navigation system. This bulletin has been amended. Changes have been made throughout. You must read the entire bulletin to understand all the changed information. Please discard all previous versions of this bulletin.
Associated Products (28)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX80+ 8 moreAssociated Documents - October 4, 2017•Document ID: 10123343Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- ITB17-052
- Date Added:
- November 14, 2017
- Manufacturer:
- INFINITI
Summary2016 QX80; FAN COUPLING TICK / KNOCK NOISE IN TEMPERATURES 32°F (0°C) OR BELOW IF YOU CONFIRM A knocking or ticking noise is coming from the engine fan coupling when the vehicle is operated at or below 32°F (0°C). ACTION 1. Confirm this bulletin applies. 2. Check and compare your Current ECM Part Number to Table A on page 4. 3. If the part number does not match one in Table A, this bulletin does not apply. Go back to ASIST for further diagnostic and repair information. 4. If this bulletin applies, reprogram the ECM.
Associated Products (1)Associated Documents - September 28, 2017•Document ID: 10118683Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- ITB12-011h
- Date Added:
- October 12, 2017
- Manufacturer:
- INFINITI
SummaryTELEMATICS SERVICE INFORMATION This bulletin applies to vehicles equipped with factory Navigation system. This bulletin has been amended. Information for several 2018 models has been added. No other changes have been made. Please discard all previous versions of this bulletin.
Associated Products (27)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX602016 Infiniti QX802015 Infiniti Q502015 Infiniti Q702015 Infiniti QX602015 Infiniti QX802014 Infiniti Q50+ 7 moreAssociated Documents - September 25, 2017•Document ID: 10118678Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS
- Mfr Comm. #:
- ITB11-005c
- Date Added:
- October 12, 2017
- Manufacturer:
- INFINITI
SummaryWHEEL BALANCING SERVICE INFORMATION This bulletin has been amended. The publication date has been revised to include the latest models and model years. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (72)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 52 moreAssociated Documents - August 21, 2017•Document ID: 10117392Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
- Mfr Comm. #:
- ITB17-042a
- Date Added:
- September 14, 2017
- Manufacturer:
- INFINITI
SummaryINFINITI; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. The APPLIED VEHICLES and CLAIMS INFORMATION sections have been revised. No other changes have been made. Please discard previous versions of this bulletin.
Associated Products (55)2018 Infiniti Q502018 Infiniti Q702018 Infiniti QX302017 Infiniti Q502017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX802016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX60+ 35 moreAssociated Documents - August 17, 2017•Document ID: 10117387Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
- Mfr Comm. #:
- ITB17-008b
- Date Added:
- September 14, 2017
- Manufacturer:
- INFINITI
Summary2016-2017 QX80; 7-3 DOWN SHIFT SHOCK AND/OR LACK OF POWER/HESITATION This bulletin has been amended throughout. Discard previous versions of this bulletin.
Associated Products (2)Associated Documents - July 14, 2017•Document ID: 10120571Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- P7331
- Date Added:
- October 25, 2017
- Manufacturer:
- INFINITI
SummaryDisabling the 2G TCU Voluntary Service Campaign ***** Campaign Summary ***** Infiniti is conducting a Voluntary Service Campaign to disable (turn off) the 2G Telematics Control Unit (?2G TCU?). The subject QX56/QX80, JX35/QX60, M37/M56/Q70, and 2014-15 Q50 vehicles are equipped with Continental GEN1 TCU devices transmitting at 2/2.5G (GSM/GPRS/UMTS) frequencies and are designed to work with 2G cellular service. The 2G cellular service is no longer active in the United States. The subject 2G TCUs are no longer connected to telematics services and no longer perform any function in the affected vehicles. This campaign is being performed out of an abundance of caution to help safeguard against potential cybersecurity issues. - All eligible vehicles that enter the service department for any reason should have the subject 2G TCU deactivated. This campaign will be performed at no charge to the client for parts and labor. - Vehicles that have been upgraded to 3G TCUs are not subject to this campaign. - For clients interested in the 3G TCU upgrade as opposed to deactivation, please refer to ITB17-007 (PC451, PC452, or PC454)
Associated Products (14)Associated Documents - July 13, 2017•Document ID: 10119216Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- ITB17-041
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
SummaryVOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION INTRODUCTION Infiniti is conducting a Voluntary Service Campaign (in the U.S. ONLY) on certain specific 2013-2016 Infiniti vehicles equipped with 2G Telematics Hardware to disable the 2G Telematics Control Unit (TCU). The 2G cellular service is no longer active in the United States and the subject TCUs are no longer connected to telematics services (Infiniti ConnectTM) and no longer perform any function in the affected vehicles. This campaign is being performed out of abundance of caution to help prevent potential cybersecurity issues. - Applied vehicles equipped with the 2G Telematics Control Unit (TCU) that enter the service department for any reason should have the subject TCU deactivated. This campaign will be performed at no charge to the customer for parts or labor. - For customers interested in the TCU update as opposed to deactivation, please refer to ITB17-007. IDENTIFICATION NUMBER Infiniti has assigned identification number P7331 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a retailer?s inventory.
Associated Products (14)Associated Documents