Infiniti QX60 Complaints (2016)

29 consumer complaints on file.

#11268244October 14, 2019
UNKNOWN OR OTHER
VEHICLE WAS IN MOTION ON THE INTERSTATE, NO OTHER CARS AROUND NOR BIG TRUCKS AND NOT UNDER AN OVERPASS. VEHICLE WAS MOVING AROUND 70 MPH AND THE SUNROOF EXPLODED. NO WINDOWS WERE DOWN AND THANKFULLY THE SCREEN WASN'T OPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150743November 10, 2018
POWER TRAIN
THE CAR WAS IN PARK IN OUR GARAGE. MY HUSBAND WAS SITTING IN DRIVER SEAT WITH ONE LEG OUT AND THE DOOR OPEN. THE CAR MADE A SOUND AND STARTED MOVING IN REVERSE. IT ONLY STOPPED BECAUSE THE DOOR HIT OUR GARAGE WALL AND HE WAS TRYING TO STOP THE CAR. HE CUT HIS HAND IN THE PROCESS AND THE DOOR FRAME BENT AND GLASS SHATTERED. *DSY
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11097678May 23, 2018
UNKNOWN OR OTHER
THE SUNROOF EXPLODED. I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A LOUD EXPLOSION WHICH CAUSED ME TO SWERVE TO AVOID COLLISION WITH OTHER VEHICLES. THERE ARE SOME GLASS SHARDS THAT FLEW OUT. I HAD MINOR CUTS ON MY HAND WHEN I TRIED TO INSPECT THE DAMAGE. NO OTHER FACTORS INVOLVED, NO WEATHER CHANGES, ETC.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11025223September 24, 2017
UNKNOWN OR OTHER
MY FAMILY AND I WERE DRIVING DOWN THE HIGHWAY, WHEN WE HEARD A LARGE BANG SOUND. MY HUSBAND LOOKED OUT THE REAR VIEW MIRROR TO SEE PIECES OF GLASS FLYING OFF THE CAR, AND REALIZED OUR SUNROOF HAD EXPLODED. WE WERE NOT FOLLOWING NEAR OTHER VEHICLES, NOR HAD WE GONE UNDER AN OVERPASS. WE PULLED OVER AND SAW THAT IT HAD CLEARLY EXPLODED WITH NO EXTERNAL INFLUENCE (THE GLASS WAS PRESSED UPWARD, AND THERE WAS NO OTHER DAMAGE OR DEBRIS OTHER THAN THE GLASS). WE WERE THANKFUL TO HAVE HAD THE INTERIOR SHADE CLOSED AS OUR YOUNG CHILDREN WERE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958425March 3, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 INFINTI QX60. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SPLASHING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944370January 11, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 INFINITI QX60. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY WITH THE IGNITION OFF, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE VEHICLE STRUCK AND RAN OVER HIS SPOUSE. THE SPOUSE SUSTAINED FIVE FRACTURED RIBS, A FRACTURED COLLAR BONE, A FRACTURED CLAVICLE, A PUNCTURED LUNG, AND CONTUSIONS ON THE HEAD AND FACE. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL FOR MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10913418October 12, 2016
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
2016 INFINITI QX60. CONSUMER WRITES IN REGARDS TO DEALERSHIP REFUSAL TO REPAIR AN OLD 2GB NAVIGATION SYSTEM TO AN UPGRADED 4GB SYSTEM. *SMD THE CONSUMER STATED HE WAS UNABLE TO DOWNLOAD DIRECTIONS. *JB THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING A RECALL REPAIR. ALSO, THE VEHICLE EXPERIENCED A CLUNKING SOUND WHEN MAKING A SHARP TURN. THE DEALER ADVISED IT WAS UNRELATED TO THE RECALL AND NEEDED TO BE DIAGNOSED IMMEDIATELY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908767September 22, 2016
AIR BAGS
INFINITI QX60 NOW HAS CREATED A CONSTANT YELLOW FALSE WARNING PICTURE/LIGHT ON IN CAR INDICATING THAT THE PASSENGER AIR BAG IF OFF EVEN THOUGH NO ONE IS SITTING IN THE SEAT. IF AN INFANT OR A SMALL CHILD IS PLACED IN THE SEAT, SINCE THE YELLOW WARNING PICTURE/ LIGHT IS ALWAYS ON, A TRUE AND ACTUAL HAZARD MAY BE OVERLOOKED. THERE IS NO NEED FOR A FALSE CONSTANT WARNING LIGHT WHEN NO ONE IS SITTING IN THE SEAT. ASK INFINITI TO FIX THE PROBLEM WITH THE AIR BAG SO THAT IT WORKS AS THE MANUAL INDICATES. WHEN NO ONE IS SITTING IN THE SEAT THE WARNING PICTURE WILL ILLUMINATE FOR 7 SECONDS AND THEN CUT OFF. WHEN AN INFANT OR SMALL CHILD IS SITTING IN THE SEAT, THEN THE LIGHT WILL REMAIN ON INDICATING THAT THERE IS A TRUE HAZARD. ALLOWING NISSAN/INFIINITI TO GET A WAY WITH A QUICK FIX BY LEAVING THE YELLOW WARNING LIGHT ON CONSTANTLY, A TRUE HAZARD WILL BE OVERLOOKED POSSIBLY CAUSING DEATH OR INJURY TO THE PERSON IN THE SEAT. THIS LIGHT IS ON AT ALL TIMES, WHILE DRIVING AND WHEN STATIONARY. THIS HAS BEEN OCCURRING SINCE THE DATE OF PURCHASE ON 08/06/2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891608July 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2016 INFINITI QX60. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/20/16*LJ UPDATED 09/2/116.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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