Infiniti Q45 Complaints (1992)

28 consumer complaints on file.

#10178243January 9, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION
TL* - THE CONTACT STATED THAT SHE HAD PURCHASED 1992 INFINITY Q45 ON 02/2006 ,AND ON 12/21/06 THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE VEHICLE STEERING WAS DIFFICULT TO HANDLE. THE CONTACT STATED THAT SHE HAS HAD PROBLEMS WITH THE TRANSMISSION LEAKING. THE DEALERSHIP THAT SOLD HER THE TRANSMISSION, AND ENGINE HAD TO REPLACE THEM, , AND T THE VEHICLE NEEDED SEVERAL OTHER REPAIRS AS WELL. THE DEALERSHIP SOLD HER THE VEHICLE THAT WAS NOT SAFE. THE CONTACT STATED THAT ON NUMEROUS OCCASIONS SHE WAS NOT ABLE TO REMOVE THE KEY FROM THE IGNITION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10126437June 24, 2005
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
FACTORY INSTALLED BOSE RADIO SOUND SYSTEM, RIGHT REAR SPEAKER AMPLIFIER STARTED TO SMOKE & BURN. THE INCIDENT STARTED BY A STATIC SOUND,BLACK SMOKE,FIRE,WITHIN 3 MINUTES. RADIO STATIC FOR 3 MINUTES AS IF AN ELECTRICAL STORM WAS APPROCHING. INCIDENT PROGRESSED TO FIRE. F.D.OF NY CALLED. DRIVER ESCAPED. GAS TANK LOCATED BEHIND REAR SEAT, SIMILAR TO THE PINTO WHICH CAUSED MANY FIRES AND EXPLOSIONS IN THE PAST. COMPLAINT BY NHTSA LISTS " CONDITION COULD RESULT IN SMOKE OR FLAME AND POSSIBLY THE SPEAKER CATCHING FIRE" CAMPAIGN #98V284000 NISSAN OF NORTH AMERICA CALLED ME TO SAY THE ONUS OF RESPONSIBILITY WAS NOT THERES', BEFORE BOSE INVESTIGATION WAS CONCLUDED. BOSE IS STILL IN THE PROCESS OF INVESTIGATING THE PROBLEM. THE DETERMINATION OF WHAT CAUSE THE FAILURE IS STILL UNDER INVESTIGATION AS OF JUNE 24TH. A CHILDS SAFETY SEAT INSTALLED PROPERLY WOULD PLACE THE CHILD IN HARMS WAY OR WORSE, DUE TO A DESIGN FLAW. IE.GAS TANK BEHIND REAR SEAT,WIRES RESTING ON TANK. NHTSA ID 98V28400 RECALL #. UNITS AFFECTED 28,970 NOTHING WAS DONE TO CORRECT THE FAILURE. NISSAN SAID THEY ARE NOT RESPONSIBLE ODI 10124338 REPLACED CIRCUIT BOARD RECALLED DIDN'T CORRECT THE PROBLEM. NOTHING HAS BEEN REPLACED OR REPAIRED AS OF 6/24/2005
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10124338June 6, 2005
EQUIPMENT
DT: THE CONSUMER STATES THAT THERE WAS A RECALL ON HIS VEHICLE -- NHTSA CAMPAIGN ID #98V284000. THE RECALL WAS SUPPOSE TO BEEN CORRECTED ON FEB. 17, 1999, ACCORDING TO THE SHOP FOREMAN. ON JUNE 5, 2005, CONSUMER'S REAR SPEAKERS CAUGHT ON FIRE. THE CONSUMER IS CONCERNED BECAUSE THE SPEAKERS ARE ABOVE THE FUEL TANK. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10021216June 7, 2003
FUEL SYSTEM, GASOLINE, STEERING:COLUMN
THE CAR WHILE DRIVING JUST STARTED LEAKING GAS, WITH FAMILY IN THE CAR. THE STEERING COLUMN IS DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899774December 3, 2001
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
CONSUMER REPLACED REAR SPEAKERS OF SOUND SYSTEM WITH AFTER MARKET PRODUCTS IN JUNE OF 1998 DUE TO A FIRE. RECEIVED NOTIFICATION THAT VEHICLE WAS AFFECTED BY RECALL 98V284000 CONCERNING REAR SPEAKER FIRE. MANUFACTURER WAS REFUSING SERVICE OR COMPENSATION BECAUSE PRODUCT WAS REPLACED WITH AFTER MARKET PARTS EVEN THOUGH HE HAD THE ORIGINAL COMPONENTS. *AK *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#554164August 29, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
MANUFACTURER ISSUED A RECALL REGARDING THE FILTRATION AND COOLING PERFORMANCE FOR THE AUTOMATIC TRANSMISSION, RECALL STATES THAT AN EXTERNAL FILTER AND COOLER WOULD BE INSTALLED AND THE TRANSMISSION WOULD BE INSPECTED, VEHICLE IS EXPERIENCING PROBLEMS AND CONSUMER IS BEING REFUSED RECALL. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868130August 18, 2000
VEHICLE SPEED CONTROL
HE WAS BACKING UP FROM THE DRIVEWAY AND ENGINE STARTED TO RISE UP, AND CRUISE CONTROL WASN'T ON. VEHICLE SUDDENTLY ACCELERATED. DRIVER HAD HIS FOOT ON BRAKE TO STOP VEHICLE FROM GOING ANY FURTHER. CONSUMER STATED THAT HE HAS APPOINTMENT TO TAKE IT TO DEALERSHIP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#718549February 10, 2000
ENGINE AND ENGINE COOLING:ENGINE
PLASTIC GUIDE BROKE, CAUSING TIMING CHAIN TO JUMP, CAUSING MANY VALVES TO BEND OR BREAK, AND CAUSING CRACK IN BLOCK. REQUIRED ENGINE REPLACMENT. NOW, 5 MONTHS LATER, THE SAME PROBLEM HAS OCCURRED AGAIN, REQUIRING ANOTHER NEW ENGINE. THE FIRST INCIDENT WAS DOCUMENTED BY AN AUTHORIZED BY INFINITI DEALER. MANUFACTURER WAS CONTACTED AT INITIAL OCCURRENCE, BUT DECLINED RESPONSIBILITY AND OFFERED ONLY TO GIVE A $1000.00 DISCOUNT ON PURCHASE OF NEW INFINITI.THERE APPEARS TO BE IDENTICAL COMPLAINTS FROM OTHER OWNERS DOCUMENTED IN YOUR ARCHIVES (SEE ODI I.D. 702338 & 833873). THIS HAS BEEN AN EXPENSIVE PROCESS AND I BELIEVE THAT INFINITI SHOULD BE MORE RESPONSIVE IN RESOLVING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717560January 19, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE ON EAST-BAY FREEWAY, CENTER LANE, GOING 65 MPH, NO POWER...WE WERE FORTUNATE IT WAS CHRISTMAS MORNING AND NOT MUCH TRAFFIC...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#717497January 18, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
TOOK VEHICLE TO NISSAN DEALERSHIP...FIRST REPLACEMENT TRANSMISSION INSTALLED WAS FAULTY SO THEY THEN HAD TO RE-ORDER ANOTHER NEW TRANSMISSION TO INSTALL...OUR VEHICLE WAS NOT RETURNED UNTIL 1/12/00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#837369September 2, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE MADE A LOUD NOISE AND THE ENGINE COMPLETELY SHUT OFF. DELAER SAID THE VEHICLE NEEDED A NEW TRANSMISSION. *YC CONSUMER STATES THERE WAS NO WARNING OR INDICATION VEHICLE WAS GOING TO CUT OFF. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#782850August 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE KEY CAME OUT OF THE IGNITION WITHOUT THE CAR BEING IN PARK. *ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833680April 7, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILS AND MAKES GRINDING NOISE AND HEAVY VIBRATION WHEN BEING DRIVEN. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833873February 18, 1999
ENGINE AND ENGINE COOLING:ENGINE
THE PLASTIC GUIDE ON THE TIMING CHAIN FAILED, TEHREFORE, TIMONG CHAIN DID NOT OPERATE PROPERLY, WHICH CAUSED ENGINE TO CRACK.REPLACED ENTIRE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702817February 1, 1999
FUEL SYSTEM, GASOLINE:DELIVERY
STRONG GAS SMELL FROM LEAKING FUEL LINES UNDER AIR PLENUM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702338January 18, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE 1992 INFINITI HAS A TIMING CHAIN THAT IS KEEP IN PLACE WITH PLASTIC GUIDES. THE GUIDES ON MY CAR FAILED AND THE ENGINE WAS COMPLETELY DESTROYED. THE MANUFACTURER SAYS THAT THE PLASTIC GUIDES ARE NOT A DEFECT. YET, THEY CHANGED TO METAL GUIDES STARTING IN 1993. ANOTHER INIFINTI DEALER (NOT MY DEALER) SAID THAT THEY ADVISE THEIR CUSTOMERS TO REPLACE THE PLASTIC GUIDES AS A PREVENTATIVE MEASURE. MY DEALER DID NOT RECOMMEND THAT TO ME, SINCE THERE WAS NO FORMAL INFINITI SERVICE ADVISORY OR RECALL. IN THE 3 AND A HALF YEARS SINCE I HAVE OWNED THE CAR, I HAVE TAKEN THE CAR TO THE DEALER FOR ALL ITS MAINTENANCE, INCLUDING OIL CHANGES AND RECOMMENDED MAINTENANCE PROCEDURES. I FEEL THAT SUCH A CATASTROPHIC FAILURE ON SUCH AN EXPENSIVE CAR INDICATES THAT THE USAGE OF THE PLASTIC GUIDES ON THE TIMING CHAIN WAS A VERY BAD DESIGN. I WOULD LIKE THE GOVERNMENT TO INVESTIGATE HOW MANY INFINITI Q45S THAT HAVE THIS PLASTIC GUIDE HAVE FAILED. I BELIEVE THAT THE PERCENTAGE WILL BE HIGH, AND THEREFORE INFINITI SHOULD BE RESPONSIBLE FOR REPLACING THEM WITH THE CURRENT DESIGN WHICH IS A METAL GUIDE WITH A MUCH LOWER FAILURE RATE. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833280January 11, 1999
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
RECALL 98V284000. FRONT SPEAKERS LOCATED IN THE FRONT DOORS HAVE THE SAME AMPLIFIER BOARD AS SPEAKERS LOCATED IN THE REAR, THAT COULD CAUSE A FIRE BECAUSE THEY DEVELOP THE SAME PROBLEM AS THE FRONT. MANUFACTURER CONTACTED AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#781800January 9, 1999
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
REAR STEREO SPEAKER INTEGRAL AMPLIFIER SHORT-CIRCUITED, CAUSING VEHICLE TO CATCH ON FIRE.
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#833239January 8, 1999
AIR BAGS:FRONTAL, STEERING
CONSUMER WAS DRIVING WHEN SHE HIT A WATER OIL SPOT IN THE ROAD, VEHICLE BEGAN TO SPIN, FRONT OF VEHICLE HIT A WALL AND CONTINUED TO SPIN, THE SHIFTING WAS OFF LINE. AS CONSUMER TRIED TO TURN WHEEL SHE COULD NOT, VEHICLE STILL CONTINUED TO SPIN. THE VEHICLE HIT THE WALL ON THE PASSENGER'S SIDE, AND AIR BAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#829410November 18, 1998
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
ON MAY 6, 1992 CONSUMER PURCHASED VEHICLE NEW. WAS DRIVING UP STEEP HILL WHEN FELT TRANSMISSION SLIPPING. ALL OF A SUDDEN VEHICLE STOPPED. CONSUMER CALLED AAA WHO TOLD HIM THAT THERE WAS A MAJOR PROBLEM, AND CONSUMER TOOK VEHICLE TO JOE MACPHERSON INFINITI--33 AUTO CENTER DRIVE TUSTIN, CA. PHONE #92780---717-832-6111, CONTACT # FOR SCOTT LARRICK, SERVICE CONSULTANT. DEALERSHIP INDICATED THERE ALSO WAS HEATER CORE PROBLEMS, CONSUMER NEEDED TO CONTACT INFINITI, INFINITI #--800=-662-6200 CASE #--2728-651. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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