Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11746736June 26, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2025 Hyundai Tucson. The contact stated that while in reverse, several warning lights illuminated on the instrument panel, and the vehicle suddenly reversed without depressing the accelerator pedal and crashed into a light post. The air bags did not deploy. There were no injuries sustained. The contact sought medical attention after being overwhelmed by the experience. A Police report was not filed. The contact was able to drive the vehicle, and the vehicle was taken to the dealer, and the front-view camera was updated; however, the dealer was unable to determine the cause of the failure. The vehicle was taken to Imperial Body Shop to repair the body damage. After the software update was performed, the contact became aware that the vehicle failed to turn off immediately, and several attempts were needed to turn off the vehicle. On another occasion, the contact was able to turn off the vehicle; however, the engine continued to run. Several attempts were needed to turn off the vehicle. The manufacturer was made aware of the failure. The manufacturer opened a case for the failure. The failure mileage was approximately 7,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11746534June 25, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I had the Hyundai recall 302 performed on 5/27/2026 and after the software update none of the front sensors worked. My wife had a 2 mph bump with the car in front of her on [XXX]and there was no warnings, also no damage no injuries that I'm aware of. So I started to investigate why there was no alarm sounded or any red warning light on the dashboard. Pulled the car into the garage and up to 6 inches from the garage wall no warning on the dash. Took the car back to the dealership on 6/5/2026 they changed some settings and it still failed to warn of an still failed. The gave me a service appointment on 6/9/2026 they calibrated the front windshield sensor and now the parking assist sensors worked. When I pulled into the garage the front camera showed yellow and red warnings as I approached the wall. That fixed the parking sensors issue. Still no forward collision avoidance warning shortly there after was referred to the service manager Rich Block he stated that the front bumper cover would need top be removed to calibrate the radar behind the bumper, but Hyundai's warranty would not cover it and, I should call Hyundai Customer care. I did and was contacted by Mohamed at National Consumer Affairs (714) 922 - 3276. and here we we sit. when they pulled the bumper they found the mounting bracket was bent. Mohamed at National Consumer Affairs (714) 922 - 3276 stated could I prove that all this happened after recall 302. I can only prove the parking sensor issue because after recalibration they worked. Hyundai Motors refuses to accept any responsibility for this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11746238June 24, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2025 Hyundai Tucson. The contact stated that while reversing, the vehicle reversed 6-inches, and the Forward Collision Avoidance system erroneously engaged because there were two bikes mounted on the rear of the vehicle. The contact stated that the failure had been recurring consistently, requiring the driver to deactivate the Forward Collision Avoidance feature while reversing with the bikes mounted on the rear of the vehicle. The vehicle was taken to the dealer, where the contact was informed that there was no fix for the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was no fix for the failure. The contact became aware that the VIN was included in NHTSA Campaign Number: 26V316000 (FORWARD COLLISION AVOIDANCE); and associated the failure with the recall. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746132June 24, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving in a line of cars when there was a sudden slowing of all cars ahead of my 2025 Hyundai Tucson Hybrid. Car's Forward Collision Avoidance system applied brakes too early and too hard. Car behind me almost collided with my car's rear. My 2025 Hyundai Tucson Hybrid had less than 1,300 miles. I confirmed this early collision avoidance early braking incident to salesman, Stephan, on May 7, 2026 during service at Piazza Hyundai of West Chester. I explained it was a near collision by car behind me. No action taken by dealership, and no recall information was provided to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745577June 22, 2026
ELECTRICAL SYSTEM
The center infotainment display flickers then goes fully blank while driving, caused by a defective coaxial cable with undersized shield width (Hyundai TSB MC-11010978-0001). When the screen blanks, the backup camera also stops working, leaving no rear visibility when reversing. Audio and head-up display still function. The vehicle and component are available for inspection. Safety risk: the display and backup camera fail without warning during normal driving and while reversing, eliminating rear visibility and risking striking pedestrians, objects, or vehicles. Failures are triggered by heat, potholes, and braking—routine conditions—so the loss is unpredictable. The dealer reproduced and confirmed the problem, identified the TSB cable defect as root cause, and made multiple failed repairs: tightening clips, replacing the wiring harness, replacing the head unit, and performing the TSB repair. The identical symptom returned after the TSB fix. The vehicle has been inspected only by Hyundai's authorized dealer through these repeated visits—not by police, insurance, or a field engineer (field engineer involvement is being requested). No warning lamps or messages precede the failure. The first symptom is the screen flickering, immediately followed by the screen going blank and the backup camera failing. Symptoms first appeared at 10,717 miles on 07/23/25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745294June 19, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
While vehicle was at dealership service department for an oil change, dealer performed FCA (Forward Camera Assist) Update recall. After leaving dealership, the vehicle displayed several warnings. "Check Emergency Stopping function", "Smart Cruise Control disabled", and "Forward Safety system limited". This never happened previously, and these safety systems became disabled within two miles after leaving the dealership where the update / recall to them was performed. The recall was intended to prevent unnecessary emergency braking. Somehow the update resulted in completely disabling that safety system. Invoice from dealership shows 17012 miles out, and photos of dashboard show 17014 miles. Return appointment for them to look at this is three weeks out. Contacted Hyundai customer service to report this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744295June 15, 2026
ELECTRICAL SYSTEM
The Integrated Charging Control Unit (ICCU) failed on my 2025 Hyundai Tucson PHEV at approximately 6,600 miles. The failure manifested through multiple concurrent symptoms. First, the vehicle displayed a "car not charging" warning light and completely refused to accept an electrical charge when plugged into a charger. Simultaneously, the Check Engine Light illuminated on the dashboard. While driving, the vehicle experienced a sudden and unsafe loss of propulsion power when attempting to drive uphill. This sudden drop in power created a hazardous driving condition in traffic. The vehicle was taken to an authorized Hyundai dealership, where technicians ran diagnostics and officially confirmed that the ICCU had failed and required a complete replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742863June 9, 2026
EXTERIOR LIGHTING
main instrument cluster and Heads-Up Display (HUD) randomly flickering, turning completely black with a "No Signal" message, or triggering all dashboard warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742336June 5, 2026
UNKNOWN OR OTHER
Navigation screen flickers and goes black and then reboots and comes back on while driving. Extremely distracting and dangerous. Dealer kept car for ten days and replaced the screen but problem persists. Happens almost every time I drive. Might be triggered by uneven road surface but difficult to tell. Much online chatter about the issue. Dealer acted like they’d never heard of it before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741884June 3, 2026
UNKNOWN OR OTHER
Sunroof exploded I was driving at high speed on a highway. sounded like a gun fired. glass must have flown back towards other cars. Noise was terrifying and I slowed to gain my composure before pulling to the side of the highway and calling the police. Car is currently at a local dealership. My initial thought was that something like a rock hit the sunroof, but on my own inspection it appears the explosion was outward. there is no evidence of something falling on it. no scratches on the inside roof cover which was closed at the time. No makes on the roof rack or scratches on the car roof. There was no warning of any kind from the vehicle that it might occur. after doing some research I discovered that there have been many cases of exploding sunroofs on Hyundai cars. Dealership is under the assumption that a rock hit the roof, but are not willing to give me a report of an examination into what might have caused it. They disregarded my conclusion that it exploded outward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741739June 3, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving along a 40 mile an hour road and there was a fork in the road and a car in the opposite lane waiting to turn onto that fork to the right and the car just slammed on the brakes and I was injured very badly. My neck back and hips are hurt very bad.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11741253June 1, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was going northbound on highway 77 in Bloomington, MN, switching lanes to get on an exit ramp to westbound 494. Another vehicle in front of me was also changing lanes but I had slowed down so we can switch lanes appropriately as we were both going at decent speeds and as I was braking and this car ahead of me crossed lanes, my forward collision warning activated and emergency braking occurred which inappropriately activated and caused me to abruptly stop while driving on an exit ramp on a freeway. Luckily the car behind me did not hit me but it was terrifying and scary and I had my two young children in the car. I have set up plans for updating the software for this vehicle with the current recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740955May 29, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, VEHICLE SPEED CONTROL
On XXX, my vehicle unexpectedly activated its automatic braking system while driving, resulting in a rear-end collision. My infant daughter was in the vehicle at the time. While we were fortunate to avoid catastrophic injuries, the incident placed both of us in significant danger and could easily have resulted in a much more serious outcome. The other driver may also have sustained injuries as a result of the collision. The vehicle sustained approximately $20,000 in damage. Since the accident, I have learned of Hyundai’s recall involving this braking system. Given the circumstances, I am deeply concerned that the condition addressed by the recall contributed to the collision. What is particularly troubling is that this was not the first time I raised concerns regarding the vehicle’s braking behavior. On February 23, 2026, at approximately 11:00 a.m., I spoke with my dealership, North Bay Hyundai in [XXX] regarding unexpected braking behavior that I was experiencing with the vehicle. My concerns were not escalated, and I was not advised that a potential safety issue might exist. Several months later, I was involved in a collision involving the same system that is now subject to recall. I am also deeply concerned by the manner in which this recall was communicated. I received only a text message regarding a defect involving a critical vehicle safety system. Given the potential consequences of unexpected braking events, I do not believe the seriousness of this issue was adequately conveyed to affected customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11740756May 28, 2026
POWER TRAIN, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES
My vehicle has an ongoing safety‑critical defect involving the braking system, powertrain, and ADAS logic. I have not driven the vehicle since 04/27/2026; all diagnostic trouble codes were recorded while the vehicle was in the dealership’s possession. On 05/05/2026, the vehicle stored multiple DTCs, including C164286, P071300, P076800, U060FF1, U060F29, and U061386. On 05/13/2026, P071300, P076800, U060FF1, U060F29, and U061386 were recorded again, showing repeated powertrain, communication, and control‑system faults while the vehicle remained with the dealer. On 05/22/2026, two additional safety‑related DTCs (P107600 and C272146) were first recorded, and both were last reported again on 05/27/2026, still while the vehicle was in dealer custody. These DTCs now show as Historical because the vehicle has not been operated since the last fault was recorded. Their Historical status only means the system has not run a new check — it does not mean the defect is repaired. The vehicle has also exhibited brake‑logic abnormalities, including a persistent Brake‑ON signal at highway speeds, which violates Brake‑Throttle Override safety logic and affects ADAS functions. The powertrain shows signs of torque converter instability, mechanical drag, abnormal slip, and heat buildup documented across these dates. Two OTA updates were performed during periods of instability, but neither corrected the defect. The dealership has not provided documentation confirming the safety issues were resolved. Because the braking logic, powertrain behavior, and repeated DTC activity remain unexplained and unresolved, I do not believe the vehicle is safe to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740688May 28, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, SERVICE BRAKES
What component or system failed or malfunctioned, and is it available for inspection? The forward collision avoidance (FCA) system malfunctioned. The front camera system appears to have triggered unintended hard braking beyond normal driver input. The vehicle is available for inspection upon request. How was safety put at risk? While approaching a vehicle in front of me, I was gradually slowing down and applying the brakes normally. Without warning, the vehicle suddenly applied significantly stronger braking than intended. This abrupt and excessive braking caused the vehicle behind me to collide with my car, creating a dangerous situation and increasing the risk of injury. Has the problem been reproduced or confirmed? UNKNOWN. The issue has not been reproduced since the accident, and it has not yet been confirmed by a dealer. However, the incident is consistent with Hyundai Recall NHTSA Campaign Number 26V316000, which describes unexpected and premature activation of the forward collision avoidance system. Has the vehicle been inspected? The vehicle has been inspected by insurance representatives following the accident. It has not yet been inspected by Hyundai or a dealership specifically for this recall-related issue. Were there any warning signs before the failure? There were no warning lights, alerts, or messages prior to the sudden braking event. The braking intervention occurred without advance notice. Additional description of incident: At the time of the incident, I was approaching a vehicle ahead and applying the brakes gradually under normal driving conditions. The vehicle then suddenly applied much stronger braking than expected, consistent with automatic emergency braking intervention. This abrupt deceleration caused the vehicle behind me to rear-end my car. This behavior matches the defect described in Hyundai Recall 26V316000, where the forward collision avoidance system may activate unexpectedly and apply excessive braking.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11740310May 27, 2026
VEHICLE SPEED CONTROL
Doesn't slow down properly when I step off from gas pedal and try to stop at traffic light/stop signs and before making turns. It barely reduces average 2 mph for whole block. Lets say when I step off from the gas pedal at 25 mph, the car reduce the speed to about 23 mph when it's so close to light/stop signs and right before making turns. It seems like there is no 1st gear, just 2nd gear is the lowest. Always I have to brake harsh before light/stop sign/ making turns. I've been driving for 45 years in NYC but I can't get used to this dangerously weird driving situation while driving the 2025 Hyundai Tucson. I have driven the 2023 Hyundai Tuscon before as well but I have not had this issue until now with the 2025 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740287May 27, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
MULTIPLE WARNING LIGHTS ON THE DASHBOARD, INCLUDING SRS , TCS, ABS , ALL LIGHTS STAY ON EVEN AFTER TURNING THE VEHICLE OFF. SYSTEMS DON'T WORK, SUCH AS LANE DEPARTURE, COLLISION AVOIDANCE & ABS DON'T WORK. SPOKE W/ KOEPPEL HYUNDAI, MENTIONED THE ISSUE, BUT WAS TOLD THAT THAT ISN'T PART OF THE RECALL, THEREFORE THEY WILL NOT ADRESS THE ISSUE. IT'S FRUSTRATING , DON'T FEEL SAFE DRIVING THE VEHICLE. WILL TAKE LEGAL ACTION IF ANY ACCIDENTS WILL HAPPEN DUE TO AN ISSUE THAT THE DEALER IS REFUSING THE ADRESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740137May 26, 2026
BACK OVER PREVENTION: WARNINGS
The rearview camera system on my vehicle intermittently and unpredictably malfunctions when shifted into reverse. Instead of displaying the live rear camera feed, the infotainment screen abruptly turns entirely green or blue, completely obscuring the rearward view. Component that failed: The rearview camera system and/or the main infotainment display module. The components are currently on the vehicle and available for inspection upon request. Safety risk: This failure severely compromises safety by eliminating critical rear visibility while backing up. The sudden loss of the camera feed creates a significant blind spot, increasing the risk of backing into a pedestrian, a moving object, or another vehicle, especially in busy parking lots or residential driveways. Dealer confirmation: Yes, this is a persistent defect that has been reproduced, confirmed, and documented by an authorized dealership service center during multiple service visits. Despite the dealer and the manufacturer being informed of this defect over two months ago, neither has been able to successfully repair the vehicle or provide a permanent fix. Inspected by others: The vehicle and the malfunctioning components have been inspected by the manufacturer’s authorized dealer technicians during multiple attempts to diagnose and repair the ongoing issue. Warning lamps/symptoms: There are no warning lamps, check engine lights, or error messages on the dashboard prior to or during the failure. The sole symptom is the immediate and spontaneous green or blue screen takeover on the center display precisely when the vehicle engages the reverse gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740034May 26, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
During the winter, my car would activate the forward collision warning and automatic emergency braking while I was driving when there were no other vehicles in front of me or even around me. It happened several times over a few day timespan, at the time I thought it was because I had gotten a car wash when it was colder weather and maybe the water had affected the system but now I see that there is a recall for this same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740016May 26, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car abruptly stopped due to the emergency braking system when the car in front of me braked (hard) but I had more than enough time to stop without having the emergency braking system engaged. Due to this, the car behind me hit me from behind damaging my bumper, trunk, and back lights
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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