Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11419866June 7, 2021
VEHICLE SPEED CONTROL
When accelerating from a full stop or yield, vehicle takes up to 3 seconds to fully respond to pedal. Vehicle will move about 5ft forward during this 3 second lag time. After the lag time, the vehicle jerks into motion. Very dangerous to turn onto a busy road with 35mph speed limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419322June 2, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door lock actuators have failed causing the doors including driver's door not to be able to be opened. Researched online and there are numerous instances of this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419244June 1, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Yesterday my rear passenger door on the driver's side stopped opening from the inside and outside. The door was unlocked and not on child lock. There is no way opening this door at the moment! It is a safety concern in case of an emergency and passengers must exit quickly! There are no warning lamps and I read on forums that it is a known problem yet Hyundai is charging a fee to diagnose the problem. If this is happening to many vehicles please make it a recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418709May 27, 2021
POWER TRAIN
When accelerating from a stopped position, the car will sometimes not move forward or will sometimes surge forward at high speed or will at other times move forward but will do so in a jerky uncontrolled manner. Been trying to get the dealer to fix this but I'm told this condition is normal. There's no way this is normal! When pulling onto a busy highway I never know if the car will respond to acceleration of not move for several seconds. This car is dangerous and I feel that it's only a matter of time that I will be in an accident because of this condition.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418601May 26, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA campaign number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418349May 24, 2021
POWER TRAIN
THE VEHICLE WOULD START TO MOVE AND THEN FREQUENTLY STALL (ABRUPTLY LOSE POWER) WHEN ACCELERATING TO GO FROM A STOP. IT WAS ESPECIALLY DANGEROUS WHEN MAKING A LEFT TURN, AS IT WOULD STALL IN THE PATH OF ONCOMING VEHICLES. IT WAS ALSO A SERIOUS SAFETY PROBLEM WHEN THE CAR BEHIND MINE WOULD ACCELERATE TO GO, AFTER IT APPEARED I WAS MOVING, AND WOULD THEN NEED TO TAKE EVASIVE ACTION TO NOT REAR-END MY CAR AS IT STALLED MOMENTARILY. AFTER STALLING, THE VEHICLE WOULD EITHER LUNGE FORWARD SUDDENLY, OR I WOULD HAVE TO RELEASE AND QUICKLY REAPPLY THE ACCELERATOR. I ALSO EXPERIENCED THREE OCCASIONS WHEN THE CAR WOULD MOVE FORWARD WHILE IT WAS IN REVERSE GEAR. BOTH OF THOSE ISSUES ALSO CREATED SOME VERY SCARY CLOSE CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417778May 19, 2021
UNKNOWN OR OTHER
The Turbo is going out which causes the vehicle not to accelerate. The repair shop also mentioned if the Turbo goes out completely it will cause engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417569May 18, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I own a 2017 Hyundai Tucson. While trying to get my elderly Grandmother out of the backseat to her appointment the rear drivers side door failed and would not open. After multiple attempts trying to open from outside and inside my ninety year old Grandmother had to maneuver herself to get out of the other door. This is a safety issue and Hyundai needs to address it. I have spoke with multiple Hyundai owners whom have experienced the same problem. What if there was an emergency/fire and no access to an available door??? I’m unsure if my service warranty will cover it, I’m scheduled to have it replaced but of course Hyundai is out weeks for appointments. With growing concern and thousands with the same problem this needs to be addressed immediately!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417391May 17, 2021
ENGINE, POWER TRAIN
HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417425May 17, 2021
UNKNOWN OR OTHER
We had a recent onset of issues with our 2017 Tucson Limited Ultimate that is alarming and potentially dangerous. I am most concerned with the safety of my wife and child as this is her primary vehicle. We have a new issue, relating to the door locks - that I would like to address, but would like to give the recent history or events before I get to that. We recently addressed a recall relating to a brake module - a potential fire hazard, as well as failed Turbo that caused a sudden loss of power at a critical time. This could have been a potential wreck, but thankfully it was avoided. Now we are at another safety issue that needs to be addressed with the door locks. This is concerning, inconvenient, and most likely not covered as a recall as it should be. Around 6 months ago there was a sudden power loss and whistling sound from the engine compartment. This happened while entering a turn in a busy intersection, which could have caused an accident. I took it to the dealer, and the problem was diagnosed as a faulty Turbo Charger and required order and replacement. Luckily this was covered on the warranty. The problem was resolved. Then I received a notification of a recall for the Brake Control Module because of the potential of fire in the engine compartment. I scheduled an appointment at my local dealer and had that replaced at no additional cost to me. My local dealership was about to resolve this issue as well. Today, I went to take my daughter to school and the rear passenger door would not open from the outside or the inside. The door lock clicks, but we are not able to exit the vehicle from that side or open the door from the outside. Upon researching on the internet, it's a ongoing issue with the door actuator. https://www.hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ I scheduled an appointment for Monday, but it is again, a safety issue, and this will not be covered and most likely cost me out of pocket. Can you help?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416505May 13, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR SMART KEY BUTTON HAS BROKEN (DRIVER'S & FRONT PASSENGER'S DOOR) USER IS UNABLE TO LOCK/UNLOCK THE CAR. USER MUST USE THE BEEPER OR KEY TO UNLOCK/LOCK THE CAR. WENT TO DEALERSHIP AND THE TOLD ME THAT THE CAR HAS BEEN FORCED BY SOMEONE BECAUSE IS VERY EASY TO STEAL. WENT TO ANOTHER PLACE AND THEY BASICALLY TOLD ME THAT THE BUTTON BROKE FROM USAGE NOT BY FORCING IT TO ENTER THE CAR AND PART IS VERY WEAK. VEHICLE HAS BEEN INDOORS AND OTHER VEHICLES DOESN'T. CAR COMPANY COULD KNEW THE ISSUE AS THE NEW REDESIGNED MODEL HAS A TOUCHSCREEN HANDLE TO UNLOCK.LOCK THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416507May 13, 2021
SERVICE BRAKES, UNKNOWN OR OTHER
RECALL LETTER HASN'T BEING RECEIVED. DOES APPLY TO MY MODEL. FRIENDS HAVE THE SAME CAR AND RECEIVED A CAR. BY CHECKING VIN NUMBER VEHICLE HAS BEEN ASSEMBLED ON THE SAME LINE AS MY TUCSON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416504May 13, 2021
UNKNOWN OR OTHER
2017 HYUNDAI TUCSON, ALERTS DRIVER THAT THE REAR LEFT BRAKE BULB IS BAD. BUT WHEN THE LAMP IS REMOVED THE BULB LOOKS DARK BUT THE INSIDE LEADS AREN'T BROKEN. BUT THE BULB SOCKET LOOKS LIKE BURNED. CAR HAS ONLY 49,263MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416158May 11, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALLACE HYUNDAI (3801 SE FEDERAL HWY A, STUART, FL 34997) WAS MADE AWARE OF THE RECALL AND INFORMED THE CONTACT THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PART WOULD BE EXPEDITED AND AN APPOINTMENT WAS SCHEDULED FOR AUGUST 2021. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415638May 8, 2021
STRUCTURE:BODY, UNKNOWN OR OTHER
THE REAR PASSENGER DOOR WILL NOT OPEN EITHER FROM THE INSIDE OR OUTSIDE EVEN THOUGH THE LOCK/UNLOCK SEEMS TO BE FUNCTIONING. IT HAPPENED RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414843May 4, 2021
SERVICE BRAKES
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ANTI-LOCK BRAKE SYSTEM SAFETY RECALL. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415017May 3, 2021
STRUCTURE:BODY
THE REAR PASSENGER DOOR WILL NOT OPEN FROM THE INSIDE OR FROM THE OUTSIDE WHEN THE VEHICLE IS UNLOCKED. THIS IS A HAZARD AS IF THERE'S AN EMERGENCY AND A PERSON NEEDS TO EXIT THE VEHICLE THEY ARE UNABLE TO WITHOUT CLIMBING SEATS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413644April 24, 2021
STRUCTURE:BODY
LEFT REAR PASSENGER DOOR WILL NOT OPEN, DOOR LOCKS WORK BUT DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407671April 23, 2021
ENGINE
2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *LD THE CONSUMER STATED THE ENGINE SEIZED AND NEEDED TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413460April 22, 2021
ENGINE
I HAVE AROUND 36,000 MILES ON MY SUV AND MY ENGINE WENT OUT. I WAS DRIVING HOME AND IT STARTED MAKING RUG A LOUD KNOCKING NOISE. HALF WAY HOME IT DIED AND THE OIL LIGHT FLASHED BUT WENT BACK OFF. CAR STARTED RIGHT BACK UP BUT KNOCKING SOUND WAS STILL THERE. KNOCKING SOUND OCCURS WHEN ACCELERATING.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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