Hyundai Tucson Complaints (2017)

1,095 consumer complaints on file.

#11488558October 9, 2022
STRUCTURE:BODY
The door latch (handle) on the rear driver side door is unable to open the door from the interior or exterior of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488055October 5, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and the vehicle was repaired under the recall. The contact stated that while at a stop and attempting to accelerate, the vehicle failed to accelerate. The contact stated the vehicle nearly stalled with an abnormal oil burning odor coming from the vehicle. The vehicle was taken to the dealer several times and the rod bearings were tightened; however, the failure persisted. The manufacturer was contacted and stated that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487663October 3, 2022
POWER TRAIN
Vehicle hesitates and vibrates when accelerating from a full stop. It happens on every start since purchasing the vehicle in 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487543October 2, 2022
ENGINE
There are two problems with the car. The first is excessive engine knocking. I brought it into Island Hyundai on Staten Island. They originally denied there was an issue with some of the cars. They said for a $169 they would do a diagnostic test. They serviced the car and said it was fixed after initially denying there was a problem. The car seemed ok but over time the knocking returned. I return the had to do major engine work ie: cam shaft. Timing chain… On the second visit I complained of excessive oil loss. They checked and said it was a leaking valve cover gasket. They replaced the gasket. I took the car back and drove it. There is still excessive oil loss and still minor knocking occasionally when the car starts to move in first gear. I brought the car back in to the dealer, they claimed there was no knocking but that is what they said after the first time I brought in the car for service. They did not state that in writing on my invoice. They told me they sealed the oil access points and I should not check the oil. They did an oil consumption test. They told me to drive it and return in one thousand miles. I am returning tomorrow, Monday October 2nd to the Island Hyundai service department to have the oil levels checked. I asked if they will replace the engine if the engine fails during the consumption test. I only received a verbal yes from the service department manager at Island Hyundai. I contacted hyundai corporate to complain and have them assist me. I requested written confirmation of the engine replacement if it failed during the consumption test, They have done virtually nothing. I asked them to confirm in writing if my engine would be replaced if it failed during the consumption test. I was told they are not responsible and would have the service manager contact me. To date no one has contacted me. I have checked and I do not see any recalls for my car regarding these issues. I do however see other cars being recalled for the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486594September 27, 2022
ENGINE
My vehicle has a high oil consumption problem. The problem was bad enough that it separated my catalytic converter. I had to pay 20% of the cost to fix. My share was over $500. It was said that this was caused by the high oil consumption issue. So the next step was started. I had an oil change with the intent that I would bring it in at 1000 miles to have the oil level checked. At the time of the oil check, I had driven 992 miles, the oil was checked and I was down almost two quarts. It does not leak oil on the ground when parked. The dealership contacted the manufacturer and they stated that was not an issue. The issue is a thrown rod, blown engine-from high oil consumption. I contacted the manufacturer. They sounded very sympathetic. However, they decided there was nothing they could do. Gave me $200 for my inconvenience and sent me on my way. My concern is what if I am on the highway going 70mph and my engine blows. What if I am in the left hand lane. What if my grand children are in the car with me. What if I can't get to work because something happens. I feel like I am driving a time bomb. I don't feel safe driving it any distance. Part of their not doing anything for me was because I didn't do anything before 60,000 miles. Well, I am the second owner. and I bought it at 61,000 miles. I am putting in two quarts of oil every ten to fourteen days. I am hoping you can help me get my vehicle fixed. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486182September 24, 2022
ENGINE
Engine light and oil light stays on in the car. Car shaking really bad. Oil is evaporating in less than a thousand miles. 2017 Hyundai Tucson. Engine ticking noise and smells like fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485912September 22, 2022
SEATS, POWER TRAIN
On my Drive seat the recline switch with not go back only forward. The dealer explain to me that the switch is going to cost me over $700 . I recplace the Power Seat Switch for $49.99 and the Power Seat Switch Knob only cost $ 12.48 , Now I am going replace the motor $257.22
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485712September 21, 2022
POWER TRAIN, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the turbo booster was faulty and needed to be replaced. The vehicle was repaired; however, the transmission then started slipping and would not properly change gears. The contact stated that the check engine warning light was illuminated. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was not yet repaired. The failure mileage was 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484336September 13, 2022
ELECTRICAL SYSTEM, SEATS, UNKNOWN OR OTHER
While driving, switched window buttons, driver side front and passenger front, windows will not return to closed position. Also rear windows will not operate as well. When window buttons pressed, clicks and whirring sound heard but windows do not go up. Also lights flash on on transmission gear lights, P, R, N, D. Automatic seat functions also do not work. Cannot adjust driver position to effective driver position. Have left multiple VM's with dealer with no response. CMA Hyundai, Colonial Heights VA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484013September 12, 2022
ENGINE
2017 HYUNDAI TUCSON. CONSTITUENT WRITES REGARDING 1.6T ENGINE PROBLEMS. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD JERK AND VIBRATE. THERE WAS SCORING OF THE HEAD CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483859September 11, 2022
VEHICLE SPEED CONTROL
The acceleration completely stopped, while driving in the third lane, northbound on the 15 freeway in the cajon pass. The dealership informed me the transmission is the cause. The car is still with the service department now. No warning lights. No check engine lights, nothing. The power in the car remained on the car acted as if it was in neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483930September 11, 2022
ELECTRICAL SYSTEM, POWER TRAIN
The sunroof has issues closing. Barely is used and the sun shade will not close. Also the car rocks and stutters when accelerating. It stops after you get going. Dealership said this is normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483208September 7, 2022
STRUCTURE:BODY
The rear passenger door on my 2017 Hyundai Tuscon will not open from either inside or outside of the vehicle despite the door being confirmed as unlocked. This is a huge safety issue as my rear passenger, currently, my 6-year-old would effectively be trapped in the vehicle during an emergency. This also requires my son to climb up to the front seat to exit the vehicle at school as I am required to allow him to exit from the right side of the car for safety reasons. There were no warning indicators for this. The issue first appeared yesterday, 9/6/202, when I went to take my son to cub scouts and could not open the vehicle door to let him in the car. I am making an appointment with Hyundai but a basic Google search shows this is a widespread issue with Hyundai vehicles in this year range and given the grave concern for safety I do not understand why this is not a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483183September 6, 2022
ENGINE
This car was bought 4 months ago from the Hyundai dealer lot of used cars, according to dealer car was inspected, oil changed, tires rotated etc. My daughter was driving the car on the freeway when suddenly the car began losing speed and power slowing down to about 40mph, she had to steer away from traffic coming from behing to move from the middle lane to the side shoulder, she noticed the oil warning light came on and the car engine began making a noise. When I checked the oil on the car, there was no oil and the car has been driven barely 1,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483058September 6, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
Issues when trying to accelerate from a slow day pace or from a stop. Worse on really hot days and really cold days. It feels like the car is cutting out and/or hesitating. I have almost gotten hit several times due to this issue. The car is also idling very loud after start up. I have mentioned these issues the last 2 oil change appointments and nothing has been done or looked at. Stated I need to have the fuel emission system cleaned at 80k miles and that should help. That is my next step, but I have read a lot of the same complaints and wondering what has been done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482842September 4, 2022
POWER TRAIN
when en route to a Dr. appointment I was hearing a consistent knocking noise coming from the engine bay, the fast the rpm's were the louder the knocking sound. Upon starting the vehicle to leave the Dr. office the knocking was becoming very concerning in volume, so I decided to take it to the dealership approx. less than 4 miles. By the time that i made it to the dealership and had them inspect the noise they stated that they didnt trust the vehicle leaving their lot. It has been under their inspection process ever since. I have been having issues with them honoring the warranty i got with the vehicle upon purchase and the refuse to acknowledge the issue with the known recall on over 83% of the total Hyundai Tucson's of that years production run. When in contact with their "middle man" as she called herself, Hyundai has stated that if the engine is in need of replacement that they will only cover up to 80% of the total repair cost ($9,9**.**) leaving myself with close to $2,000 to pay for a vehicle in warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482698September 2, 2022
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I was driving park the car and it wouldn't turn back on . I open the door and the car turn back on . The radio everything reset. Now again couples of days later I was putting gas on the car went finish the car wouldn't start like if no electricity wiered . Everything again reset I am terrified that is a electrical problem. Is to danger. It should be a recalled for this. I think this problem that I am having with my Hyundai Tucson 2017 has electrical problem. And I ain't the only one .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482429September 1, 2022
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 20 MPH and preparing to make a left turn, the vehicle stalled. The contact stated the oil, check engine, and battery warning lights were illuminated. The contact was able to restart the vehicle and noticed that the check oil light was flashing on and off. The contact drove the vehicle back to her residence and the vehicle stalled again. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481840August 29, 2022
POWER TRAIN
My vehicle is not accelerating properly because of the transmission is failing for no reason. Sometimes it revs up to 4k RPMs and the car is barely moving. This can cause an accident since I can’t merge or change lanes quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479137August 13, 2022
ENGINE
On June 18, 2022 I experienced a knocking noise from under the hood of my 2017 Hyundai Tucson Sport, after a regular day of driving - just reaching 80,000 miles on the odometer. I immediately checked the oil and the dipstick was completely dry. There were never any indication lights or alerts to warm me of low oil or engine issues. I had 1,000 miles left until my next oil change, and have always kept up on routine maintenance - I have all records as evidence. I have called Hyundai customer service, filed a claim, and within the next few days they closed the case and said they would not cover costs of a new engine. I took my vehicle in for a diagnostic test, results came back as “internal failure in the engine bearing” - the mechanic said it would be around $9,700 to replace.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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