Hyundai Tucson Complaints (2022)

509 consumer complaints on file.

#11524785June 1, 2023
ENGINE, FUEL/PROPULSION SYSTEM
On Friday 05.26.2023 I was driving on the highway and lost all acceleration power to the vehicle and was almost rear ended by a semi. Iwas able to pull off the road but had no power of more than 2 MPH to do so. No warning lights came on, no engine error codes. I had the vehicle towed to the dealership pending review. I have only 1,355 miles on the vehicle. I am afraid to drive this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524357May 30, 2023
ENGINE
The contact owns a 2022 Hyundai Tucson. The contact stated while entering the highway and depressing the accelerator pedal to the floor, the vehicle failed to accelerate over 50 MPH. The contact stated that the check engine warning light was illuminated. The contact stated that the steering wheel and vehicle was shaking abnormally. The contact continued driving to her destination. The contact took the vehicle to the local dealer the following day, where it was diagnosed with needing fuel injector #4 to be replaced. The vehicle was not repaired and continued to experience the failure. The contact took the vehicle to the local dealer the following day, where it was diagnosed with needing the remaining fuel injectors to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524117May 27, 2023
SERVICE BRAKES
5/17/23 took vehicle to Dick Smith Hyundai for navigation issue, after being asked to park in a different spot brakes failed and car crashed into one of the dealer cars. Since owning the car for over 14 months without any brake issue I thought maybe my foot slipped off the brake. When leaving the dealer I tried braking several times with no issue. 5/26/23 while parking the car at a restaurant the brakes failed me again and was obvious not a slip off the brake that caused the car to collide with a tree saving me and my wife from falling down a steep embankment. Severe damage to front of car. 5/27/23 Called Dick Smith Hyundai to ask about how to remedy an obvious safety issue with the brake, was told that they would not check it out until body repairs are made first and if the issue could be duplicated before Hyundai would be involved. There were no warnings of brake or other issues. This vehicle is UNSAFE to drive after body repairs are made it will have to be towed (at my expense) back to a Hyundai dealer. Police reports on both incidents, GEICO claim put in also. No other inspections at this time. this happened in Greeville SC which is our summer home,
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11523726May 24, 2023
AIR BAGS
While I was stopped for a car ahead turning left I was hit from behind which pushed me into the car in front of me. No airbags deployed . Truck that hit me was traveling at 50 mph. Never applied brakes.
Crash:
Yes
Fire:
No
Injuries:
40
Deaths:
0
#11523567May 23, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
I drive 2022 Hyundai Tucson hyrbrid limited. I have noticed a plastic cluttering noise coming from outside hood area on driver side. This noise is always there at highway speed only. Have already complained to dealership but they act like they are confused and can’t figure out where exactly noise is coming from. Like me many people have complained about this same cluttering problem which nobody has figured out where exactly it’s coming from. But the noise is loud and always there at highway speed. Only way to hide this noise is by playing loud music.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522736May 18, 2023
VEHICLE SPEED CONTROL
The vehicle has had 2 instances of accelerating extremely fast unexpectedly. Once when I was backing up and lightly pressed the accelerator the car shot backwards in a fast speed. The second time I was parking and lightly pressed the accelerator as I was pulling into the parking spot the car sped super fast crashing my car into the pole and damaging my front car bumper.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11522758May 18, 2023
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
This is the 2-3 time that the sound of my radio and safety features does not work. There is no sound at all! If the sounds of the safety features are Not working, I feel extremely unsafe driving this car!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521614May 11, 2023
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
I bought a ‘22 Tucson Hybrid in Sept of ‘22. Upon delivery there were issues w paint & a dent on the rear qtr panel. The bigger issue however, is disconnect in communication between the EV motor, gas engine & transmission. All work is done @dealership and well maintained. History of EV over 8 months: @1000 miles noise under vehicle began. Dealership inspected, all checked out. The dealership has done all servicing as scheduled. From 1000 to 12,000 miles, the vehicle drove best if in sport mode. Sport mode utilizes the gas engine and not EV. When in EV modes, the vehicle runs high rpms or it’s sluggish. It’s never consistent. In some instances; the vehicle will actually stall for 2-3 seconds and kick back on. 1 instance was at a stop light, turning left. Mid turn, gas to the floor, the vehicle stalled for 3 seconds before responding. I was almost hit at 50 mph in the intersection as both motors failed me. The next day, 3 lights came on: An EV, check engine and Hybrid motor light came on, 3 total. My Hyundai app stated: issue communicating EV and Gas motor, EMS communication error. This cleared itself in 36 hrs but I couldn’t drive it safely for a week. I took it to the dealership, everything checked out. 3 days ago @ 17,400 miles, I received a text: Hyundai stated car unfit to drive. DTC code U062300, U111200, U02BB0:Powertrain EMS issue. The techs had it 2 days, fixed it. 3 blocks from dealer, check engine light came on again. I returned it to dealer. I’ve found 32 accounts of these codes resulting in a Hyundai buy-back, new engine, new transmission or settlements. I’m told my EV motor, gas engine and transmission won’t communicate even after software / firmware updates & mechanical changes. I don’t feel the vehicle to be roadworthy and I don’t feel safe driving it, if Hyundai has no fix. I’m told, many sales of this model @ my dealer have the same issues. Bad batch? I paid $47k (car & warr) I’m hoping for a buy back or to get into a Toyota hybrid of = value
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521284May 10, 2023
UNKNOWN OR OTHER
The trailer towing guidance in the 2022 Hyundai Tucson Hybrid owner’s manual is incorrect and would put the driver in a dangerous situation if followed. There are at least two key errors: - Page 6-68 states, “The trailer tongue should weigh a maximum of 10% of the total loaded trailer weight . . .” This is incorrect. For stability, the trailer tongue weight should be a minimum of 10% of the total loaded trailer weight. - The table on page 6-69 lists the maximum trailer weight when equipped with a braking system as 3,500 pounds. However, the table also gives that the maximum tongue weight as 220 pounds. That equates to a 6.3% tongue weight. I contacted Hyundai to ask for clarification (see attached email). They told me that “Towing capacity is based on engine power and other such concerns. Tongue weight is determined by the material strength of the hitch, anchor points, etc. and therefore the two will not necessarily coincide.” I then asked them what the tongue weight limitation was based on and they said they did not know. The owner’s manual is over 11 Mb, so I have only to two pages of concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520813May 7, 2023
ELECTRICAL SYSTEM
Horn failed to work at a critical moment while operating motor vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520333May 3, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
While driving on the freeway, suddenly lost power while driving 60 mph and was unable to accelerate. Almost avoided an accident, while trying to merge to the shoulder of the road, while the car just puttering. While on the shoulder, the check engine light came on. Unable to drive and had to get towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519906May 1, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Hyundai Tucson. The contact stated that the tailgate independently opened while driving. The tailgate warning light was illuminated. Additionally, the wheel well molding had detached. The vehicle was repaired at an auto body shop. Additionally, the contact stated that there was water intrusion into the headlight housings, and there was a sharp plastic part coming through the rear seats. The vehicle was taken to the dealer and was repaired. The contact stated while driving above 65 MPH, the vehicle was vibrating and would make an abnormal echoing vibrating sound. There was no warning light illuminated. The vehicle was taken to the dealer, where the tires were replaced; however, the failure persisted. The vehicle was taken to the dealer several times. The dealer informed the contact that they could not duplicate the failure. The vehicle was taken to a second dealer, where it was test driven; however, the dealer could not duplicate the failure. Additionally, the contact stated that the brake pedal was pulsating while depressed. The vehicle was taken to dealer, where the brake rotors size was reduced; however, the failure persisted. The dealer advised the contact to take the vehicle to their location for the same repair to be completed. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519054April 26, 2023
VEHICLE SPEED CONTROL
On at least six occasions since I took possession of this Hyundai vehicle the vehicle has been automatically slowed down accompanied by a "25 mph speed limit" sensor light coming on - and most of these instances could be dangerous because they were not in low-speed zones. This has happened in low-speed zones or near those, in particular on/near a college campus that I drive through or near, but several times this happened when I was in a 35, 45, or 55 mph zone. In fact, yesterday around 6 p.m., after starting the car a minute earlier I pulled out of a driveway onto a rural highway (55 mph) and the car slowed immediately and that warning came on and it did not go off until I shut the car off about 5 minutes later. This was nowhere near a low-speed zone, it was several miles from one. When this has happened in higher speed zones the only thing that makes sense sometimes is to try and "override" the setting by putting the accelerator to the floor, but that isn't ideal as I have discovered, because while it will eventually override the sensor it also causes the car to rocket once it does. Besides that, the car can be shut down and that seems to reset the sensor as well, but sometimes you can't just pull over and restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518635April 24, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:ADAS
The contact owns a 2022 Hyundai Tucson. The contact stated that while driving at various speeds, the “Forward Collision Avoidance” feature limited and Radar Blocked messages were displayed. On two separate occasions, the vehicle independently decelerated while depressing the accelerator pedal to override the defect. The vehicle was taken back to the dealer however, the mechanic could not duplicate the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518572April 24, 2023
POWER TRAIN
Sudden loss of power and speed on freeway traveling at 75 mph almost caused a rear end collision by tailgating semi. Pulled over onto shoulder with engine shaking and bucking and luckily limped off nearby exit. Engine control system error popped up. Engine would barely start and stall quickly and eventually would not restart at all. This is the cars second sudden power loss and engine problem at speed since. Not acceptable for a brand new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517518April 17, 2023
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
The car slowed down so I tried stepping on the gas pedal and noticed it wasn’t working, then I tried stepping on the brake pedal and it didn’t work neither. The car slowed down and called it to get towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516998April 14, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
Driving on highway long distance on sunny days the radar becomes blocked disabling critical forward safety functions and cruise control. Numerous times this has caused a near collision due to the automobile malfunctioning. Many times my cruise control has just stopped working and my vehicle has rapidly decreasing speed, causing people behind me to have to slam on their brakes. My vehicle has also automatically braked on the highway when there was no one in front of me. these are just two incidences that have nearly resulted in collisions on the highway. This has been occurring since I purchased the vehicle in September 2022. Unfortunately, dealership has not been able to duplicate what has occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514988April 2, 2023
POWER TRAIN
First occurrence was on 6JAN23 when the vehicle was being driven and it suddenly and quickly reduced speed to under 30mph. Vehicle then continued to go up in RPMS to nearly 4,000 but the car felt like the transmission was not engaged and driving in neutral then would engage and disengage, causing fluctuations in speed, but never above 30-35 mph. This continued to happen until we could pull over safely and turn off the vehicle and restart. No engine light or warnings illuminated. Vehicle was taken to the dealer for diagnostic and nothing was found. Second occurrence was 01ARP23, with exactly the same results. In doing some research I have found several other complaints with this issue. This is a serious accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514834March 31, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
My vehicle takes over my breaks and completely takes control of my vehicle away from me (the driver). It does this randomly. I had a hit and run in a parking lot due to this issue. I am greatly concerned for my safety.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11514153March 28, 2023
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Infotainment center shut down or went black & would not come back. This controls radio, satellite radio, Apple car play, Bluetooth connected features, hands free mobile phone connection, and backup camera. Dealership after nearly a month of repairs found shorts in radio and amp and replaced both per warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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