Hyundai Tucson Complaints (2016)

1,626 consumer complaints on file.

#11515026April 2, 2023
UNKNOWN OR OTHER
Component: WIndow Regulators fail, leaving window in down position and unable to be closed. Safety issue: Weather and the elements can enter the car, there is risk that children can fall out of the open window, probably others. Has it been reproduced: My 2016 Tuscon needed its 5th window regulator replacement. I was fortunate that the first 4 were under warranty. It is evident that this is an inherent defect in the Hyundai Tuscon window design. This statement is backed up by the many comments on the Hyundai forum website: https://www.hyundai-forums.com/threads/window-regulator-2016-hyundai-tucson.671843/ At this point every window regulator has been replaced once, and in the case of the drivers window, it was replaced twice. There was no warning that this failure would appear. This component has failed on the following dates: 6/4/2019, 10/30/2019, 1/2/2021 (2 windows), 3/29/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514851March 31, 2023
ELECTRICAL SYSTEM
THE WINDOW ON THE DRIVER'S SIDE STOPPED WORKING AND WAS STUCK DOWN. I HAD TO HAVE A LARGE PIECE OF THE DOOR REPLACED BECAUSE OF THE WAY THAT HYUNDAI MANUFACTURES THE PART WHICH CAUSED IT TO BE A VERY COSTLY REPAIR AS WELL. LESS THAN 6 MONTHS LATER, THE BACK WINDOW ON THE DRIVER'S SIDE HAS THE EXACT SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514853March 31, 2023
STRUCTURE:BODY
THE BACK PASSENGER DOOR WILL NOT OPEN REGARDLESS OF THE LOCK/UNLOCK FUNCTION. IT IS THE MAIN DOOR THAT MY CHILDREN USE TO GET IN/OUT OF THE CAR FOR SCHOOL, ETC. I REPORTED THIS TO HYUNDAI AND THEY JUST SAID THEY THINK IT IS A LATCH DEFECT. NO ATTEMPT TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514543March 30, 2023
UNKNOWN OR OTHER
In the last 6 months my driver side window, front passenger side window and back left side window have failed. To date it has cost over $1300, not including the newly defective rear passenger window. The dealer has no explanation, they act as if they have never seen this before. The explanation appears to be the plastic mechanism that turns the window up and down has disintegrated inside the door panel. Very faulty workmanship.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514680March 30, 2023
ENGINE AND ENGINE COOLING, ENGINE
The contact owns a 2016 Hyundai Tucson. The contact stated while driving approximately 45 MPH, the vehicle almost stalled. The contact heard an abnormal popping sound. The contact stated that the vehicle began to lose motive power. The accelerator pedal was depressed but the vehicle failed to respond. The contact then smelled an abnormal burning odor. The contact stated that when she attempted to depress the brake pedal, the pedal became very stiff. The contact stated that the check engine and battery warning lights were illuminated. The contact was able to pull off the roadway and the vehicle stalled. The contact had difficulty shifting the vehicle into park(P) and was unable to restart the vehicle. The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514280March 28, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
2016 Hyundai Tucson was stolen on 3/23/2023 in Denver, CO. We were just at the dealership on 3/15/2023 in Edmond, OK and we were not notified of the issue of the vehicle being susceptible to being easily stolen due to the negligence of Hyundai. We were not offered a computer update or steering wheel lock. The dealership was negligent in not informing us of the issue with the engine immobilizer. Now we’re dealing with the aftermath of a stolen vehicle that was recovered damaged due the the negligence of Hyundai. They should have to cover expenses associated with their negligence. They knew about the issue with the lack of engine immobilizer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513879March 26, 2023
STRUCTURE:BODY, ELECTRICAL SYSTEM
When doors are unlocked, driver door outside handle will not open the door. It can be opened from the inside. No safety concern currently. Problem was reproducible by dealer technician and he stated he has a similar issue and showed me to hit below the handle with my fist. This is not a fix! When we took our Tucson for a warranty issue regarding the engine, we notified the technician of the problem and they failed to address the issue. This issue happened out of number-to-bumper warranty. I have read many forum articles by many owners that Hyundai will charge between &100 and $200 to diagnose the problem before fixing them charge for the component and labor to fix the issue. No warnings have appeared regarding the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513374March 23, 2023
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM
The issue that is prominently in other Hyundai cars is the rear back doors will not open to be released. The locks will unlock and lock and it has no correlation with key battery and power to the door; the issue is the latching mechanism itself. This is a hazard to those who need to get out of vehicle in serious and emergency situations and having a door failed on a latching mechanism is not okay. This is also an issue to parents or guardians who travel with kids and use the child safety lock, and there is not a proper solution to this issue without tearing the door apart and having that be paid out of pocket of their own expense because a door latching mechanism has failed them. The responsible owner of this situation needs to be addressed and resolved by Hyundai, itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513143March 22, 2023
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Window regulator has broke in all 4 windows
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513263March 22, 2023
ELECTRICAL SYSTEM, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
In the past six months, three of the four window regulators on my 2016 Hyundai Tucson stopped working. Recently, one of my windows fell out while driving on the highway. Looks like this is a manufacturing defect as hundreds of complaints have been reported on the internet. The vehicle needs to be recalled as this seems to be a common problem in most 2016 Tucsons and poses significant risks while driving, especially on highways at high speeds. I’ve included some exact complaints for your reference here: https://www.vehiclehistory.com/questions/why-is-my-hyundai-tucson-2016-window-not-working-353123 I hope this problem gets resolved soon. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512735March 20, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512918March 20, 2023
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Arrived home and went to open rear passenger door to remove recently purchased groceries and rear door will not open. I've tried locking, unlocking, trying to open from the inside and outside and door just won't open. Awaiting service appointment and diagnosis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512271March 16, 2023
ENGINE
We never missed a service on the vehicle and with 1,000 miles until the next oil change the engine light came on. The oil had dried out with nothing leaking. The engine seemed to just be burning through oil far quicker then the recommended time to get your oil changed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511513March 13, 2023
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
On the way to work this morning, the rear lift gate came unlatched and did not stay secure. Although the lift gate did not raise while on the highway, it did rattle and bounce. The temperature outside was approximately 21 degrees Fahrenheit. A couple other similar events have occurred at below freezing temperatures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511291March 11, 2023
UNKNOWN OR OTHER, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
All 4 windows have a failed regulator. It's a plastic gear attached to the window motor. The windows do not stay up/closed. I am afraid they will fall and break while driving. The Hyundai dealership quoted 3,800 to repair them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511352March 11, 2023
ENGINE
On Sunday, February 26, 2023, as I was en route to my home in Liberty Hill, Texas, I heard a noise from what seemed to be under the hood. The noise sounded somewhat like a card in bike spokes. No warning lights were lit. When I arrived home, I had a neighbor listen to the noise. His opinion was that it sounded like the rods & to take it to a mechanic. I had a friend take me to the nearest garage/mechanic on Monday to make an appointment. I took my car to Cross Tech Automotive at 8 am on February 28. The 5 miles to Cross Tech was the only time I drove the car after the initial noise on Sunday 2/26/2023. The technician remarked that it was crazy that no warning lights were on, given the noise made by my car. After the car was examined, I was told that my car had no oil in it. I had routine oil changes done throughout the time I owned the car since late 2015. In fact, I’d asked the mechanics to do an oil change while the car was in their facility. There were never any oil on my driveway to alert me to a problem. There had been no sign of any problem until the noise I heard 2 days prior. And never a warning light of any kind. I was given an estimate of $12,000.00 to replace the motor, including labor. Because it didn’t make sense to spend $12,000 on a vehicle that was likely worth $15,000 prior to this problem, it was necessary to buy a different car. After doing an internet search, I discovered that excess oil consumption appears to be a problem with 2016 Hyundai Tucsons, among other Hyundais and Kias. I was never made aware of any issues by Hyundai Motor Company. The technician who diagnosed the problem wrote a brief description of what he found. I can provide this description. The invoice was for the diagnosis not repairs of any kind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511135March 10, 2023
ENGINE, UNKNOWN OR OTHER
Engine light came on Feb 26th car started shaking got it towed to the dealership morning of Feb 27th Was told: Foiled oil returning ring caused oil consumption, burning oil overheated valves and caused cylinder wall damage and 4 valves to burn holes in them leading to low engine compression and loss of power. Engine needs to be replaced to fully correct the issue. Hyundai is refusing to cover the cost because I am 2nd owner, even though my car has under 100,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510942March 9, 2023
ENGINE
The vehicle engine stopped working while on the interstate. The oil, battery and engine lights all came on with no warning. I was able to safely pull aside in order to avoid an accident. The vehicle was towed to the dealership where it was diagnosed to be an engine block failure. After doing my research I learned that Hyundai had a Theta Engine Settlement from 2021 however my 2016 Hyundai Tucson was not listed in the settlement. The years that were affected skipped 2016 and 2017. Online I have found many 2016 owners with the same issue. The vehicles built in 2016 and 2017 also needed to be reviewed for faulty engine blocks. This is a safety hazard. My vehicle has been in the dealership awaiting a new engine for over 7 weeks. Hyundai says that part is on backorder. There has been so many vehicles in need of a new engine due to the faulty block that the manufacturer can't keep up. And we are stuck paying car rental fees.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510865March 8, 2023
ENGINE
My car is currently around 126,000 miles. I got a tune up last year. About a week ago the car started to jumping and driving very slowly while I was on the highway. The check engine light started flashing so I pulled over. After a few minutes I attempted to drive up and the car made it. I spoke with my mechanic and scheduled to bring it into him after getting the check engine light code read. The codes were related to a misfire on spark plug 2 and 4. I then had those replaced. When picking up the car, my mechanic let me know that the engine was producing metal shaving and they were getting on the spark plugs which was causing the issues to keep according. He let me know I would probably need a new motor. After doing some research I found Hyundai Tucson around my same year have a similar issue with the motor going out very early in the cars life. I’m not sure why they weren’t already included but I believe the 2016 Hyundai Tucson need to be investigated for the issues as well. The car is only worth $7,000 with a working motor so it doesn’t make sense to buy a new engine but I still own payment on this vehicle and it’s completely unfair for Hyundai to vehicles like this and not take accountability. I’m planning to get the code read on the car again and actually write down the number so I can reference it here for you information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510590March 7, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The door latch has failed on now 2 of my doors. The rear driver side door will not open from either the inside or outside and the front passenger door will not open from the outside without pulling the handle 5 to 7 times. I have looked at the other comments from other people with this car and this is a known issue, this should be made a recall since so many people are having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Tucson