Hyundai Tucson Complaints (2013)

266 consumer complaints on file.

#10993737June 7, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A KNOCKING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE ENGINE COMPARTMENT WHILE ACCELERATING. THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO START THE ENGINE, BUT IT FAILED. THE VEHICLE WAS TOWED TO THE DEALER (HEADQUARTERS HYUNDAI LOCATED AT 3775 N US HIGHWAY 17-92, SANFORD, FL, 32773) WHERE IT WAS DIAGNOSED THAT THE SECOND BEARING MELTED AND THE ENTIRE ENGINE NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND COULD NOT BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990692May 20, 2017
ENGINE
I OWN A 2013 HYUNDAI TUCSON WITH 70,000 MILES ON IT. I MAINTAIN IT PROPERLY, USE SYNTHETIC OIL REGULARLY, BUT THE ENGINE SEIZED YESTERDAY WHILE DRIVING ON THE PENNSYLVANIA TURNPIKE. HYUNDAI KNOWS THEY HAVE A PROBLEM WITH THEIR ENGINES AND I AM HOPING MY ACTION TODAY WILL LEAD TO A RECALL OF THIS TYPE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985133May 12, 2017
ENGINE, POWER TRAIN
SINCE PURCHASING THE VEHICLE IN 2013, THE SERPENTINE BELT HAS SHREDDED ON MULTIPLE OCCASIONS WHILE DRIVING AT SPEEDS OF 50-70 MPH. THE SERPENTINE BELT HAS BEEN REPLACED 5 TIMES DUE TO A CONTINUOUS OIL LEAK SATURATING THE BELT OVER EACH PERIOD OF 6-9 MONTHS, WATER PUMP PULLEY DEFECT AND THE ALTERNATOR SEIZING AFTER IT WAS REPLACED 90 DAYS PRIOR. THE CAR WAS IN MOTION ON CITY STREETS. EACH TIME THE BELT SHREDDED, THE VEHICLE REQUIRED A TOW TRUCK (TWICE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979931April 22, 2017
STEERING
THE BLUETOOTH ANSWER BUTTON ON THE STEERING WHEEL DOES NOT WORK NOR DOES THE VOLUME DOWN. THEREFORE, I AM HAVING TO TAKE MY EYES OFF OF THE ROAD TO ANSWER A PHONE AND TURN VOLUME DOWN. THIS MAKES THE HANDS FREE FEATURE NON EXISTENT. THIS HAPPENS WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978772April 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NOTHING COULD BE DONE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958847March 6, 2017
ENGINE
WHILE DRIVING, ON DIFFERENT ROADS (I.E. - INTERSTATE, CITY,) THE ENGINE REVS OVER TO THE RIGHT WITHOUT MY CHANGING GAS PEDAL PRESSURE. MY CAR IS ON CRUISE WHENEVER POSSIBLE. THIS HAPPENS INTERMITTENTLY WHILE DRIVING. SPEED CAN VARY, AS ON THE INTERSTATE OR ON A CITY STREET. I PLACED A DATE WHEN IT PROBABLY STARTED, AS IT HAS BEEN GOING ON A LONG TIME. HYUNDAI TODAY TOLD ME THERE IS A REVVING ISSUE, BUT NOT THAT APPLIES TO MY VEHICLE; HOWEVER, I AM ON THE PHONE TELLING HIM IT HAS BEEN HAPPENING TO MY VEHICLE A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940296January 7, 2017
ELECTRICAL SYSTEM
MY TOUCH SCREEN (NAVIGATION/RADIO/ETC) DOES NOT LIGHT UP WHEN THE WEATHER GETS TOO COLD. THE SCREEN HAS A BACK LIGHTING BUT IS COMPLETELY BLACK. THE RADIO WORKS AND I AM ABLE TO CHANGE CHANNELS. WHEN I TOUCH THE BLACK SCREEN, I CAN TELL THAT IT IS CONTROLLING IT BECAUSE IF I HIT THE RIGHT SPOT, THE CHANNEL WILL CHANGE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE FOR REPAIR. THE FIRST TIME IT WAS A WARM DAY AND THE DEALER WASN'T ABLE TO FIND AN ISSUE. THE SECOND TIME, THEY TOLD ME THE SCREEN WAS OBVIOUSLY DEAD AND I WOULD NEED TO REPLACE IT AT A COST OF $600. ONE WEEK LATER AFTER I HAD BEEN DRIVING IT FOR SEVERAL HOURS, THE SCREEN TURNED BACK ON SO IT OBVIOUSLY IS STILL OPERABLE. I HAVEN'T HAD IT TURN ON AGAIN SINCE. I FOUND A TSB THAT I BELIEVE MAY ADDRESS THE PROBLEM - TSB #14-01-031-1. NHTSA ID #10060593.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894406August 9, 2016
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ROLLED BACK AFTER THE GEAR SHIFTER WAS PLACED IN PARK. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10846213March 11, 2016
WHEELS
PURCHASED CAR NEW IN 2013. HAD VEHICLE IN FOR 20,000 MILES SERVICE AT 19, 700 MILES. TREADS ON ALL 4 TIRES ARE AT 5/32. TIRES ARE THE ORIGINAL KUMHO SOLUS KL21. WAS IN CONTACT WITH HYUNDAI AND KUMHO, NO WARRANTY ON THE OE TIRES. NEED TO REPLACE THESE TIRES. I DIDN'T EXPECT A NEW CAR TO HAVE SUCH CHEAPLY MADE TIRES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726626June 22, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
HYUNDAI PANORAMIC SUNROOF EXPLODED FATHER'S DAY 2015, WE WERE TRAVELING WESTBOUND ON HWY 70 FROM LITTLE ROCK TO HOT SPRINGS AR AROUND 10:45 AM. IT WAS NOT EXCESSIVELY HOT, AND IT WAS A BIT OVERCAST. THERE WAS NO NOISE ALERTING US TO THE IMPENDING EXPLOSION. AND THAT EXPLOSION SOUNDED JUST LIKE A GUNSHOT AT VERY CLOSE RANGE. THANKFULLY, WE HAD THE SHADE CLOSED WHEN THE FORWARD PORTION OF THE SUNROOF LITERALLY BLEW UP, SENDING A THOUSAND GLASS SHARDS THRU THE AIR, ONTO THE SHADE, AND BOUNDING OFF THE TOP AND REAR OF THE CAR...WE WERE ABLE TO PULL OVER AND REMOVE MUCH OF THE GLASS SHARDS, BUT THE GLASS STILL CLINGING TO THE FRAME OF THE SUNROOF WAS CURVED UPWARD, LIKE TO HAD LITERALLY BLOWN "UP"....I WENT ONLINE AND SAW MANY PICTURES AND STORIES OF THIS SAME THING HAPPENING TO OTHERS, THROUGHOUT THE COUNTRY. THE SAFETY RAMIFICATIONS SEEM MORE THAN ENOUGH TO WARRANT SOME SORT OF INVESTIGATION AND ACTION BY THE HYUNDAI COMPANY.....UPDATED 08/24/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725905June 18, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 30 MPH, A PIECE OF METAL FROM ROAD WORK PUNCTURED THE TIRE. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT ROLLED OVER THREE TIMES. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT EXPERIENCED A HEAD INJURY, A BLACK EYE, MUSCLE DAMAGE, AND BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT PROVIDED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10714641May 5, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED MULTIPLE TIMES. IN ADDITION, THE PUSH TO START FAILED INTERMITTENTLY TO START OR SHUT OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN UNKNOWN CODE REGISTERED AND CORRECTED ITSELF HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693580March 11, 2015
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT AFTER CRASHING INTO ANOTHER VEHICLE, THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. A POLICE REPORT WAS FILED. THE PASSENGER SUFFERED A FACIAL LACERATION AND A BLACK EYE. THE VEHICLE WAS TAKEN TO A YARD WHERE NO INSPECTION HAD BEEN PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 4/20/15*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10693030March 9, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2013 HYUNDAI TUSCAN. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH, THE VEHICLE HESITATED BEFORE MOVING FORWARD. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681541February 5, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE REGAINED POWER. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658674November 17, 2014
TIRES, WHEELS, SUSPENSION
I NOTICED MY TIRES HAD BEEN EXTREMELY WORN, VIRTUALLY NO TREAD LEFT FOR ONLY HAVING THE CAR FOR 6 MONTHS. I BEGAN NOTICING THAT DRIVING WAS MUCH MORE DIFFICULT THAN EXPECTED IN RAIN AND SNOW, UNTIL I REALIZED MY TIRES WEREN'T IN LINE LIKE THEY WERE SUPPOSED TO. ONCE I BROUGHT IT TO THE DEALERSHIP THEY HAD REALIZED THAT MY CAMBER BOLTS WEREN'T PROPERLY TIGHTEN WHICH CAUSED MY TIRES TO BECOME OUT OF LINE AND BEGIN TO TILT CAUSING THE INSIDES TO BECOME VERY WORN DOWN. I WANT TO BRING THIS TO SOMEONES ATTENTION IN HOPES THEY CAN FIGURE OUT WHAT MANUFACTURER MY VEHICLE CAME FROM TO HELP PREVENT THE SAME ISSUES FOR OTHER VEHICLE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609839July 11, 2014
TIRES
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON EQUIPPED WITH KUMHO TIRES, TIRE LINE: SOLUS KH25, TIRE SIZE: 225/45R17. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT AND THE CONTACT CRASHED INTO A CONCRETE MEDIAN. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DECLARED AS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 15,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10609279July 9, 2014
AIR BAGS, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE TRACTION WARNING LIGHT ILLUMINATED. THE VEHICLE VIBRATED AND THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE SPUN OUT OF CONTROL CAUSING THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 15,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10606493June 27, 2014
WHEELS, TIRES
I WAS DRIVING HOME WHEN THE CAR FELT FUNNY AND STARTED TO SHAKE A LITTLE. I PULLED OFF THE ROAD INTO A PARKING LOT. I GOT OUT AND SAW THAT THE SIDE OF MY TIRE WAS BLOWN OUT. MY HUSBAND CAME AND CHANGED THE TIRE. TO OUR SURPRISE IT WAS NOT ONLY BLOWN OUT ON THE OUTSIDE BUT ON THE INSIDE ALSO. IT APPEARED TO US THAT THIS TIRE WAS DEFECTIVE. WE HAD ONLY HAD THE CARE A LITTLE OVER A YEAR. WE TOOK IT BACK TO THE DEALER WHICH INFORMED US THAT SINCE WE DIDN'T BUY THEY'RE WARRANTY PLAN FOR THE TIRES THEY COULDN'T HELP US. IF THE PEOPLE THAT SOLD US THE TIRE CAN'T HELP THEN WHO DO WE GO TO. FEELING UNSAFE DRIVING WITH THE OTHER TIRES THAT MAY BE JUST AS BAD WE DECIDED TO REPLACE THEM ALL. WE WENT TO OUR LOCAL TIRE PLACE AND BOUGHT 4 NEW TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598059June 13, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI TUCSON. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE AND AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE CONTACT MENTIONED THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED MEDICAL ATTENTION FOR MINOR INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE. REMAILED 07/29/14*LJ UPDATED 8/15/14*CN UPDATED 08/21/2014 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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