Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10785828October 24, 2015
STEERING
THE VEHICLE REQUIRES CONSTANT CORRECTION TO MAINTAIN A STRAIGHT TRACK WHILE DRIVING. IN A FEW WORDS, THE CAR SIMPLY 'WANDERS' OR 'DRIFTS' LEFT AND RIGHT, WITH NO REAL 'CENTERED' FEEL TO THE STEERING. MAINTAINING A STRAIGHT TRACK IS IMPOSSIBLE AND REQUIRES CONSTANT ATTENTION AND CORRECTION. THE VEHICLE WANDER CREATES HAZARDOUS DRIVING CONDITIONS AND DRIVER FATIGUE, WHICH POSES A PUBLIC SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785771October 24, 2015
ENGINE
I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 60 MPH WHEN THE ENGINE LOCKED UP. I HAD NO POWER AND LUCKILY THERE WAS NO TRAFFIC COMING AND I WAS ABLE TO PULL OVER TO THE SIDE WITH NO PROBLEMS. ONCE I GOT STOPPED, I TRIED TO START THE ENGINE BUT IT WOULD NOT TURN OVER AT ALL. I CALLED A TOW TRUCK WHICH TOOK IT TO TEXOMA HYUNDAI IN SHERMAN, TEXAS. UNFORTUNATELY MY CAR WAS A LITTLE OVER 6,000 MILES OUT OF WARRANTY. I THOUGHT THE ENGINE WAS COVERED UP TO 100,000 MILES BUT SINCE I BOUGHT IT AS A SLIGHTLY USED CAR THE DEALER SAID IT WASN'T COVERED. I ENDED UP HAVING TO SPEND $4500 TO HAVE SOMEONE REBUILD MY MOTOR. UPON ASKING ABOUT WHAT MIGHT HAVE HAPPENED THE DEALERSHIP TOLD ME THEY HAD NO IDEA AND HAD NOT HAD THAT KIND OF THING HAPPEN BEFORE. WHILE MY ENGINE WAS BEING REBUILT I FOUND ON THE INTERNET THAT HYUNDAI SONATAS HAVE BEEN HAVING ALL KINDS OF PROBLEMS WITH THEIR MOTORS, SO THEY WEREN'T VERY TRUTHFUL WITH ME. THEY ACTUAL HAVE LAWSUITS AGAINST THEM FOR DEFECTIVE MOTORS WHICH USUALLY HAVE PROBLEMS BETWEEN 60,000 AND 90,000 MILES. MY CAR HAD 66,000 ON IT WHEN THIS HAPPENED SO THAT IS IN THAT TIME FRAME. I AM NOW OUT $4500 WITH I SUPPOSE NO RECOURSE WITHOUT HIRING A LAWYER WHICH COST ME MORE THAN THE REPAIRS. OF COURSE I THINK HYUNDAI KNOWS THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785795October 24, 2015
ELECTRICAL SYSTEM, ENGINE
ENGINE SHUTS OFF WHILE DRIVING RESULTING IN TWO MINOR ACCIDENTS/OFF/ROAD INCIDENTS, BATTERY (WHICH HAS TESTED IN EXCELLENT CONDITION) NEEDS TO BE JUMP STARTED 4-5 TIMES A WEEK, SOMETIMES MORE. RADIO, CHARGING PORTS, AND STEERING WHEEL CONTROLS ARE NOT CURRENTLY WORKING, LIGHTS INSIDE CAR FLASH, HEADLIGHTS BECOME LOCKED ON, EVERY SINGLE FUNCTION IN CAR HAS ENDED TWICE LOCKING ME OUT COMPLETELY. THESE INCIDENTS HAVE HAPPENED ON MANY DIFFERENT DATES AND THE DEALER WILL NOT HELP US, BUT I AM ENTERING THE DATE OF THE LAST INCIDENT BELOW.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10783059October 17, 2015
ENGINE
I RECIEVED AN OIL CHANGE AND ENGINE FLUSH ON 9/5/2015..THE CAR ACT AS IF IT WOULD CUT OFF AFTERWARDS...I THEN TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD I HAD NO OIL SLUDGE AND METAL DEPRI IN THE ENGINE...I WAS THEN TOLD I DON'T QUALIFY FOR THE RECALL BECAUSE MY CAR IS A 2013 BUT I HAVE THE EXACT SAME PROBLEMS AS THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782924October 16, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PETAL WAS DEPRESSED. IN ADDITION, WHEN PARKED, THE VEHICLE HAD A DELAYED START WHEN THE KEY WAS TURNED TO THE START POSITION. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,772.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781416October 12, 2015
ENGINE
ENGINE MAKING NOISE AND TRYING TO STALL OUT. WORSE AFTER OIL CHANGE. TOOK TO DEALERSHIP STATED METAL SAVINGS IN THE OIL PAN. CAR HAS APPROX. 42,000 MILES ON IT. HYUNDAI IS NOT HONORING WARRANTY BECAUSE WE CANNOT FIND A COUPLE OF OIL CHANGE RECEIPTS. WE HAVE SEVERAL SHOWING WE GOT OIL CHANGED. THEY JUST RECALLED 2011-2012 MODELS FOR METAL IN ENGINE. STATE PROBLEM FIXED IN APRIL 2012 MY CAR ASSEMBLED JUNE 2012. A LITTLE TOO CLOSE FOR COMFORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779924October 5, 2015
STEERING
THE STEERING IS MAKING A CLICKING NOISE EVERY TIME YOU TURN THE STEERING WHEEL. SOUNDS RESEMBLES SOMETHING LOOSE IN THE STEERING COLUMN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778725September 30, 2015
ENGINE
MY 2013 HYUNDAI SONATA JUST SUDDENLY AND COMPLETELY DIED. ABOUT 3-4 DAYS PRIOR IT HAD STARTED MAKING A KNOCKING SOUND AND WOULD BLOW PUFFS OF SMOKE FROM THE EXHAUST ON CRANKING AND HEAVY ACCELERATION. THIS ALL STARTED RIGHT AFTER MY HUSBAND CHANGED THE OIL. I GOT IN THE CAR TO TAKE MY KIDS TO SCHOOL AND WHILE GOING DOWN THE ROAD AT 60 MPH DOWN A RURAL ROAD, IT COMPLETELY CUT OFF. I COASTED OFF OF THE ROAD, WAITED A FEW SECONDS, AND CRANKED THE CAR. IT ACTED FINE, BUT THE KNOCKING WAS DEFINITELY STILL THERE. AFTER MY HUSBAND GOT HOME FROM WORK HE WAS GOING TO CHECK THE CAR OUT AND SEE IF HE COULD FIGURE OUT WHAT WAS WRONG. HE DECIDED TO DRIVE THE CAR DOWN THE ROAD, AND THE NEXT THING I KNOW, I AM GETTING A PHONE CALL FROM HIM ASKING ME TO COME PICK HIM UP. THE ENGINE HAD LOCKED UP (SEIZED) AND THE CAR HAD JUST DIED WHILE GOING DOWN THE ROAD. COMPLETELY DIED, WOULDN'T DO ANYTHING AND WE HAD TO CALL A TOW TRUCK TO COME GET IT AND TAKE IT TO A MECHANIC'S SHOP, WHICH IS WHERE IT STILL IS. THIS CAR ONLY HAS 35,000 MILES ON IT AND I HAVE NEVER SEEN ANY KIND OF INDICATOR LIGHT COME ON SIGNALLING THAT THERE IS ANYTHING WRONG WITH THE CAR. NOTHING! NOT THE OIL LIGHT, NOTHING! I HAVE READ SO VERY MANY FORUMS AND COMPLAINTS THAT SOUND EXACTLY LIKE MY SITUATION. IT ALL SEEMS VERY SHADY TO ME. IT CANNOT BE A COINCIDENCE THAT THE SAME EXACT THING HAS HAPPENED TO SO MANY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778885September 30, 2015
SEATS
TWO WEEKS AGO THE REAR LEFT SEAT SPONTANEOUSLY CAUGHT FIRE WHILE DRIVING. I BELIEVE THIS WAS CAUSED BY THE SEAT WARMERS BUT THE CASE IS STILL UNDER INVESTIGATION. HYUNDAI CORPORATE AMERICA HAS BEEN EXTREMELY UNRESPONSIVE TO THIS ISSUE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10778084September 28, 2015
ENGINE
WHILE DRIVING APROX 30 MPH ENGINE STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778260September 28, 2015
EXTERIOR LIGHTING
LIGHTS FLICKER ON AND OFF. WHEN YOU TURN THE BRIGHTS ON IT SEEMS TO DO IT MORE. THEY HAVE NO IDEA WHAT THE PROBLEM IS AS THEY HAVE REPLACED THE BATTERY AND THE ALTERNATOR TO TRY AND RESOLVE THE PROBLEM, BUT NEITHER HAVE WORKED. THEY HAVE ALSO TRIED TO RESET THE LIGHTING SWITCH.... NONE WHICH HAVE WORKED I DRIVE MY CAR MAINLY IN THE DARK HOURS SO THIS PROBLEM HAD TO BE FIXED. I HAVE TAKEN MY CAR IN TO THE DEALERSHIP 3 OR 4 TIMES FOR THIS SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777807September 26, 2015
ENGINE
THE ENGINE FAILED WHILE I WAS DRIVING. NO WARNING, NO ENGINE LIGHT, JUST A KNOCK. HYUNDAI IS REFUSING TO HONOR THE WARRANTY ON THIS LEASED VEHICLE. NO LOANER CAR, NO RENTAL REIMBURSEMENT AS PROMISED. THEY CLAIMED I NEGLECTED IT, EVEN AFTER I PRODUCED A FOLDER OF MAINTENANCE RECEIPTS. THEY GAVE THE BBB ARBITRATOR PICTURES OF A CRAPPY ENGINE AND AN OLD OIL FILTER THEY SAID WAS MINE. I TOLD THE ARBITRATOR ABOUT THE INVESTIGATIONS AND LAWSUITS FOR THE VERY SAME ISSUE AS MINE. I SAID THE ENGINE HAD A DEFECT AND THEY DENIED IT TO THE ARBITRATOR. (THEY KNEW) NOW I HAVE NO CAR (I AM DISABLED) AND I STILL MUST PAY MONTHLY LEASE FEE (ENDS 2016) AND THE VERY COMPREHENSIVE INSURANCE I AM REQUIRED TO MAINTAIN. SO I CANNOT AFFORD A CAR AND IF I REPLACE THE ENGINE (5-7 THOUSAND) I AM RETURNING IT IN NOV. 2016 ANYWAY. I TOLD THE BBB AUTO LINE THAT I READ ABOUT HYUNDAI ENGINES SEIZING IN RECORD NUMBERS BACK IN JULY. NOBODY BOTHERED TO CHECK IT OUT AND I LOST. THE NYS ATTORNEY GENERAL ERIC SCHNEIDERMAN HAS INVESTIGATED THE HYUNDAI DEALER THAT PULLED THIS FOR DISHONEST PRACTICES WITH CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777612September 25, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING UP A HILL AT 50 MPH, THE VEHICLE EXPERIENCED A SLIGHT HESITATION AND AN ABNORMAL NOISE WHILE BEING ACCELERATED. THE CONTACT PULLED THE VEHICLE OVER AND OBSERVED A LOT OF SMOKE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10761143September 2, 2015
UNKNOWN OR OTHER
THE CAR SENT ME AN EMAIL AND IT IS NOT MY CAR. THIS HAS HAPPENED SINCE IT WAS NEW. ISN'T THIS A SEVERE SECURITY PROBLEM FOR THE REAL OWNER? NO ONE HAS EVER RESPONDED AT HYUDAI. I HAVE MADE CONTACT ON SEVERAL OCCASIONS OVER THE YEARS. I GUESS THEY DON'T CARE. IT SEEMS THAT THE AUTOMOTIVE INDUSTRY HAS NO CONCERNS WITH RESPECT TO PRIVACY. I HOPE MY NEXT NEW CAR HAS BETTER CONTROL OVER THIS TYPE OF INFORMATION. I WONDER IF ANYONE IN GOVERNMENT CARES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760706September 1, 2015
WHEELS
MY CAR HAD LESS THAN 10,000 MILES ON IT AND THE TIRES WENT BALD, THIS CAR WAS HORRIBLE IN THE SNOW WE HAD TO BUY SNOW TIRES. ALL SEASON DOESN'T DO IT IN THE SNOW. THE HEADLIGHTS ARE TERRIBLE AT NIGHT IT LIMITS YOUR VISION IN FRONT OF YOU MAKES IT HARD TO SEE CURVES. ALSO THERE REALLY ISN'T A OFF FOR THE HEAT OR AIR CONDITION SO YOU ALWAYS HAVE ONE OR THE OTHER. THE WINDOWS STEAM UP FOR NO APPARENT REASON. THIS CAR WAS ALSO RECALLED FOR THE SHIFTER LINKAGE COMING DETACHED WE HAD IT FIXED SO WE THOUGHT AND NOW A YEAR LATER IT IS GIVING US THE PROBLEMS THE RECALL SPECIFIES. THERE ARE A LOT OF LITTLE THINGS WE DON'T LIKE ABOUT THIS CAR AND I DON'T THINK I WOULD BUY ANOTHER HYUNDAI .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760872September 1, 2015
ENGINE
ON MAY 29, 2015 I WAS PULLING OUT FROM A SIDE ROAD ONTO A MAIN HIGHWAY WHEN ALL OF A SUDDEN THE CAR COMPLETELY LOST POWER AND ALL THE LIGHTS WERE FLASHING, THEN THE ENGINE JUST STOPPED. THE BRAKES EVEN WENT TO THE FLOOR. THANKFULLY THERE WERE NO CARS COMING DOWN THE MAIN HIGHWAY AND I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. CALLED A TOW TRUCK AND HAD IT TOWED TO THE HYUNDAI DEALER IN CHATTANOOGA, TN. THE SERVICE GUY NAMED ANDY TRIED TO CONVINCE ME THAT MY OIL WAS LOW CAUSING THE ENGINE TO LOCK UP, STATING THE OIL LOOKED LIKE SLUDGE! WE WERE UNABLE TO PRESENT EVERY SINGLE PIECE OF MAINTENANCE RECORD, SO WE WERE TOLD OUR WARRANTY WAS VOID. THE OIL HAD JUST BEEN CHANGED IN APRIL AND THERE WAS ABSOLUTELY NO REASON FOR THE ENGINE TO LOCK UP OR "LOOK LIKE SLUDGE"!. THE DEALERSHIP WANTED ALMOST $6000.00 TO REPLACE THE MOTOR (WE DON'T HAVE THAT KIND OF MONEY ACCESSIBLE). WHEN WE ARGUED ABOUT THE WARRANTY, THE SERVICE DEPARTMENT ASKED US TO PAY $675.00 TO TEAR THE ENGINE DOWN. "IF" THEY FOUND A DEFECT IN THE MOTOR, IT STILL MIGHT NOT BE COVERED!! NEEDLESS TO SAY, THE CAR WAS TOWED TO MY BROTHERS HOME AND STILL SETS THERE TODAY ALL THE WHILE WE ARE STILL MAKING THE MONTHLY PAYMENT AND FULL COVERAGE INSURANCE ON A 2-YEAR OLD CAR THAT WE CAN'T DRIVE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760578August 31, 2015
POWER TRAIN, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
WHEN TURNING OFF CAR W PUSH BUTTON , IF NOT IN PARK CAR WILL ROLL ROLL ROLL A MILD ALARM WILL SOUND BUT IT WILL STILL ROLL LET U OUT OF CAR AND ROLL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759065August 25, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A PUSH BUTTON VEHICLE. WHEN I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. HAD TO CALL ROAD SIDE ASSISTANCE TO TOW TO THE DEALERSHIP. INITIAL WAIT TIME FOR THE VEHICLE NOT STARTING WAS OVER 1 HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759069August 25, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A PUSH BUTTON VEHICLE. I WAS AT HOME AND I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. MULTIPLE UNSUCCESSFUL ATTEMPTS OVER 30 MINUTES. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. AFTER 45 MINUTES, THE CAR STARTED WITHOUT ANY INTERVENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759074August 25, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY
I HAVE A PUSH BUTTON VEHICLE. I WAS AT HOME AND I ATTEMPTED TO START THE VEHICLE (PUSH THE BUTTON AND PRESS DOWN ON THE BRAKES), THE CAR WOULD NOT START. THERE WAS NO "READY" BUTTON. MULTIPLE UNSUCCESSFUL ATTEMPTS. THE CAR APPEARED TO BE IN STANDBY MODE. THERE WAS NO ADDITIONAL "SIGNAL CODE" OR ALARM BUTTON THAT APPEARED ON THE STANDARD DASH BOARD. AFTER 1 HOUR, THE CAR DID NOT START AND WAS TAKEN TO SERVICE AT THORNTON ROAD HYUNDAI. INITIALLY, THE CAR DID NOT START UPON ARRIVAL TO THE DEALERSHIP, HOWEVER AFTER 10 MINUTES (WITHOUT ANY INTERVENTION), THE CAR DID NOT START. THE VEHICLE STAYED AT THE DEALER UNTIL 5/7/15, WHERE THE DEALERSHIP COULD NOT DUPLICATE THE COMPLAINT/PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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