Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11557958December 1, 2023
ENGINE
I was driving in the middle lane of the NJ parkway going 50mph and the car stalled. I was able to coast to the shoulder and have the car towed to my mechanic. Today I was information the engine is dead and I should contact the dealer. This a replacement engine as the first engine died while driving when the car had 70,000 miles. Hyundai replaced the engine but at 90,000 miles the replacement engine died. I'm wondering if you have reports of this happening. unfortunately the class action suit will not cover my 2011 Hyundai Sonata with 160,000 as it is over the years and mileage of the warranty. The warranty did not start at the time and mileage of the replacement engine but at the time of orginal purchase.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556268November 21, 2023
UNKNOWN OR OTHER
My Hyundai Sonata started messing up 3 months ago. My check engine light came on I took it to autozone to get it checked and it was my knock sensor wire harness I dont have a warranty on my car and I dont know what else to do
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554971November 13, 2023
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
10/31/23 Car lost power on freeway. Dash lit up and stalled, I took picture brought to dealership. Could not find any issues or codes. 11/12/23 Driving on Pacific Coast Highway car started making knocking/ticking noise. Pull off to a side street and car hesitated and check engine light came on. Had it towed to dealership. Still waiting on assessment. Was told will take 2-3 days due to backlog. Clearly a known Engine issue dating back to recall campaign 132 Engine/inspection/replace. (I brought into dealership on 2/9/16 to perform checks on the 132 campaign - shows completed).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11552535October 30, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
When I have my headlights turned on, and am driving my headlights flicker on and off. It mostly happens when I use the turn signal, but not always. sometimes it happens when I hit bumps. The headlights and the dash lights all go out when this happens, it usually lasts from 1 to 20 seconds at a time. I have taken it to my local garage(straight and clear) and they tested all electrical components and replaced the alternator and I still have the issue. They looked it up and determined that this is a known issue with the Hyundai Sonata, and one of the modules needs replaced in the steering column. This is a major safety issue because my headlights go out when driving and could cause and accident, and depending on the exact issue of the module it could cause a fire. There are no warning lights, just the lights go on and off. I will be getting the car repaired around November 9th 2023, because I need my car to be safe, and can submit my invoice at that time if this becomes a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550867October 19, 2023
ENGINE
The contact's daughter owns a 2011 Hyundai Sonata. The contact stated while his daughter was driving 40 MPH, the engine seized. The contact's daughter was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that there were metal shavings in the engine. The dealer informed the contact that the engine was replaced with a rebuilt engine. The contact stated while his daughter was driving 50 MPH, the vehicle shuddered, and the engine seized a second time at 96,000 miles. The contact's daughter was able to pull to the side of the road. The vehicle was towed to the dealer, who informed the contact that there was no oil in the vehicle. The dealer performed an oil change on the vehicle, and the vehicle restarted. The check engine warning light was illuminated. The failure recurred a week later and there was no oil in the engine. The vehicle was towed to an independent mechanic, where it was diagnosed that there were metal shavings in the oil. Additionally, the mechanic informed the contact that the engine was not replaced but was rebuilt by the dealer. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened; however, no further assistance was provided. The failure mileage was approximately 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549336October 11, 2023
ENGINE, SUSPENSION, STEERING
I started to get engine knocking noises about 6 months after the purchase of the used car. This knocking noise began to increase in frequency as I pressed my foot on the accelerator and the car would not accelerate when I pressed my foot on the gas pedal. Then the car would shut down in the middle of traffic. After waiting about 30 -45 mins, I would try to start the car again and would start and initially run as long as I drove less than 20 miles/hour the knocking noise level would decrease but if I went above 15 - 20 mph the car would shut down. The check engine light and engine oil light would come on. So I would check the engine oil level oil using the dip stick and it showed oil levels were ok. On October 10 2023 while driving to Walmart the engine turned off and would not start after waiting over 1 hour and I was stuck in the mall entrance road. A concerned driver with his passengers pushed the car to a Walmart parking spot where it is currently at. In addition, the traction light kept coming on and I paid the Hyundai dealership $2,800 to repair to keep the car from drifting to the left and to get the light off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548603October 6, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owned a 2011 Hyundai Sonata. The contact stated that while driving at 35 MPH, both her and her passenger smelled a burning odor inside the vehicle's cabin. The contact then noticed that flames were coming from the front end of the vehicle. The contact immediately pulled over and both her and her passenger exited the vehicle. As the contact waited for a fire truck, the vehicle burned to the ground. No injuries were reported and a police report was filed. The vehicle's remains were towed to an independent tow yard. The manufacturer had yet to be notified of the failure. Upon investigation, the contact discovered that her vehicle was apart of NHTSA Campaign Number: 18V934000(Engine, Fuel System, Gasoline). The vehicle was destroyed. The failure mileage was unknown.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11547304September 29, 2023
VEHICLE SPEED CONTROL, ENGINE, AIR BAGS
My car had engine seized while driving on the road with no warning light prior nor other mechanical issues. When the engine seized, all mechanical powers are have lost power including brakes and power steering in which have almost caused a near accident at an early morning rushed hours. The vehicle's odometer reading at 120,836 and was up to date on all normal tune up performances. Other issues that have arise after purchasing the car are: warning light came on for airbag, real loud clunking sound on roof when hitting a bump on the road and engine will not start because of fuel line system issues. Cruise control had also stopped working after a year of purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547083September 28, 2023
ENGINE
We bought this 2011 Hyundai Sonata from a local dealer in August 2021. The engine failed in March of 2022 (smoking and then died while my daughter was driving the car). We paid a local mechanic to replace the engine with another used engine, not knowing the engine issues associated with Hyundai Sonata models, specifically the 2011 year. The replaced engine died in July 2023, about 5 months later. The warranty we had on the replaced engine was denied to due to a heat tab melting. The first engine (to us, we do not know if was replaced during the 2016 recall) and now the replaced GDI engine have both died. The engine should not be on the market and we contacted the local Hyundai dealer to see if they could help us out. They denied service because we replaced the engine ourselves with another mechanic. This is a critical safety issue and Hyundai should be held responsible to get these engines off the market and reimburse customers for all expenses related to the repair or replacement of the engines regardless of where it was fixed. Now there is a new recall related to these engines https://apnews.com/article/hyundai-kia-engine-fire-recall-park-outside-93d012a52e7b884889cdaf2e6c22a458, where customers are being told to not park in structures due to fire hazard/risk. And I read recently that Hyundai has been slow to recall cars and fined by NHTSA for this very reason. Our model is not currently in an open recall, but it doesn't make sense that both engines failed...both GDI engines. This should be addressed by Hyundai and we should be reimbursed for the expenses paid by us to fix their poor engine design and the safety issues associated with this make/model/year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546849September 27, 2023
ENGINE AND ENGINE COOLING
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving approximately 35-40 MPH, the vehicle lost motive power and stalled. The vehicle was towed to a certified mechanic who diagnosed that cylinder #4 had failed causing the engine to seize. The engine was replaced with a used engine. The engine was replaced at approximately 109,000 miles. The contact stated that while driving for approximately 45 minutes, the contact noticed that the vehicle would not exceed 60 MPH. The check engine warning light started flashing. The contact continued to drive the vehicle to a rest stop. After being parked for a while and then restarting the vehicle, several unknown warning lights illuminated. The vehicle then failed to exceed 45 MPH. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the engine had seized due to a lack of engine oil. The contact stated that the engine oil had been changed approximately 2 weeks prior to the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545941September 22, 2023
AIR BAGS, SEAT BELTS, VEHICLE SPEED CONTROL
in July of 2022 the buttons on the steering wheel like cruise control trip/reset button as well as radio controls eventually all quit working did not become fully aware of this until I was on the interstate and was driving with the cruise control set and when I needed to turn off cruise control it wouldn't turn off by the steering wheel thankfully I know can hit the brakes and the car will shut it off however after this all happened the air bag light came on and stayed illuminated I called my dealer and they insisted that there was no recall on the CLOCK Spring in the steering wheel of my car and wanted me to pay out of pocket for an issue that they claim was non existint as well them also telling me all the recalls were taken care of when I purchased the vehicle in novemember of 2020 and im only the second owner had the car for 3 months and Hyundai stated that my vehicle had the knock sensor update and then a week later the motor went
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545238September 18, 2023
STEERING
Coupler in steering. Making loud clicking sounds and I was scared to drive car. I've contacted recalls I have a case number but get different answers. I just had it repaired a few days ago. Paid over $313. The service dept said they think it is the coupler because they had several complaints that week and sure enough they said it was the same thing . I believe it was a safety problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544294September 13, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle had been consuming an abnormal amount of engine oil. The vehicle was taken to the dealer. The failure was not duplicated and only noted as consuming unusual amounts of engine oil. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544096September 12, 2023
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at various speeds, the check engine warning light was flashing off and on with a knocking sound coming from the engine. The vehicle was towed to the local dealer who installed a knock sensor to the engine, but the failure persisted. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544133September 12, 2023
ENGINE
Engine failed while on interstate at 65 miles per hour. Was almost rearended before I could coast it to the side of the road. Tried restarting it and engine began to smoke. Had it towed to a mechanic and then home. Mechanic stated that engine had seized. Received no warning lights before failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542888September 6, 2023
ENGINE
The contact owned a 2011 Hyundai Sonata. The contact stated that he sold the vehicle to a lady yesterday, and while the lady was driving with her daughter at an undisclosed speed at around 9:00 p.m., the vehicle stalled and the engine caught fire. No warning lights were illuminated. The fire department extinguished the fire. The vehicle was not towed. There were no injuries. No police report was filed. The vehicle was not deemed totaled by the insurance company. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11542214September 1, 2023
FUEL/PROPULSION SYSTEM
2011 sonata se 2.0t door lock’s acting up won’t open or lock fuel smell in the car really strong and not measuring the gas keeps going up and down and at times I don’t even know if I have gas or not and when filling gas at the gas tank entrance where you fill up at won’t let me fill up gas keeps getting spit out when I’m filling and I have to keep clicking the gas gun and not put pressure have to fill it very slow
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541794August 31, 2023
VEHICLE SPEED CONTROL, SERVICE BRAKES, EXTERIOR LIGHTING
The brake lights stay on all the time, thus preventing vehicles behind mine from knowing if I'm actually stopping. Hence, they may stop without reason, and endanger drivers behind them. The manufacturer has likely known of this being an issue in Sonatas from, at least, 2007 through 2013 models. The manufacturer is putting the task of solving the problem (if that's even possible), upon a dealer. And, my trip to that (nearest) dealership (75 miles away) creates its own danger. The danger is added to by a pre-existing unsolved issue of the horn not functioning. As per the brake light issue, I've been to the dealership about it twice, and they weren't even aware that the brake light switch they think attaches to my car doesn't. So, I wonder if the manufacturer tried to address the issue in the middle of the 2011 model year, installed a different model switch and wiring on more newly built cars in that model year, and decided to ignore the owners of vehicles sold earlier in that model year. As for an additional related issue, unless I disconnect my battery when not in the car. the lights stay on and run down the battery. That can contribute to its own safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541674August 30, 2023
SERVICE BRAKES
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon retrieving the vehicle from the local dealer after a recall repair, the brakes were inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where a diagnostic test was completed. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539096August 17, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:SENSOR
The contact owns a 2011 Hyundai Sonata. The contact stated that after the manufacturer performed Service Campaign 993 (Inspect & Anti-Theft Software Upgrade) the vehicle failed to shutoff as needed. Additionally, the alarm was activated while starting the vehicle. The contact disconnected the battery to shutoff the vehicle. The vehicle was taken to the dealer, where pliers were used to remove the key fob and a second key was used to restart the vehicle; however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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