Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#10926737November 17, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT WAS INVOLVED IN A CRASH AND THE FRONT PASSENGER SEAT BELT DETACHED FROM THE FLOORBOARD. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE SPEED WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.....UPDATED 12/05/16 *BF UPDATED 7/6/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10925071November 8, 2016
STEERING
WHILE RUNNING THE VEHICLE AND TURNING THE STEERING WHEEL IT MAKES A LOUD CLACKING SOUND WHICH HAS GOTTEN WORSE AND IT SEEMS LIKE THE STEERING WHEEL IS GOING TO COME OFF! AT FIRST IT WAS JUST A LIGHT CLACK SOUND BUT NOW IT HAS BECOME MORE AND MORE LOUDER. THIS IS REALLY SCARY AND LIFE THREATENING. I AM AFRAID OF HAVING MY DAUGHTER DRIVE THE CAR BECAUSE OF THE LIFE THREATENING SITUATION IT PRESENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924124November 3, 2016
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS OR MAKING A TURN, THE STEERING WHEEL MADE AN ABNORMAL NOISE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919322October 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
CAR WAS PURCHASED ON 9/10/2016 USED. IT WAS DRIVEN FOR THREE DAYS. WHEN PUTTING THE CAR IN PARK THIS WARNING MSG CAME UP "HYBRID SYSTEM WARNING SAFELY STOP AND DO NOT DRIVE!". THIS HAPPENED A FEW TIMES THE CAR WAS TAKEN TO DEALERSHIP ON 9/19. THEY COULD NOT DUPLICATE SO IT WAS RETURNED. I WAS INFORMED IF IT HAPPENED AGAIN TO BRING IT IN. THE WARNING CAME ON AGAIN SO IT WAS TAKEN TO DEALERSHIP ON 10/09. THEY COULD NOT DUPLICATE IT AGAIN SO THEY HAD IT FOR A WEEK TESTED IT EVERY WAY POSSIBLE INCLUDING DRIVING IT FOR A WEEK. THEY CALLED A HYUNDAI REPRESENTATIVE AND THEY INFORMED THEM OF WHAT TO WATCH AND OR LOOK FOR AND TO NO AVAIL NOTHING. IT WAS GIVEN BACK TO ME A WEEK LATER AND I WAS INFORMED IF IT HAPPENS AGAIN DO NOT TURN IT OFF BRING IT STRAIGHT THERE TO OBTAIN A CODE. THIS ONLY HAPPENS WHEN PUTTING IT INTO PARK, AND A COUPLE OF TIMES IT WOULD NOT LET ME START THE CAR I HAD TO WAIT FIVE MIN OR SO, PUSH THE LOCK/UNLOCK ON THE FOB, ANOTHER TIME THAT DID NOT WORK I HAD TO GET OUT OF CAR LOCK IT GET IN CAR LOCK IT AND THEN LOCK/UNLOCK IT FROM WITH IN AND IT STARTED. NOT SURE IF ALL THAT CORRELATED WITH IT BUT IT WORKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918771October 25, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS INTERMITTENTLY FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916679October 17, 2016
STEERING
MY CAR CAN NOT STAY IN A STRAIGHT LINE. I AM HAVING TO CONSTANTLY CORRECT MY STEERING. LONG DRIVES ACTUALLY MAKE MY HAND HURT. CAR FEELS LOOSE LIKE I'M GOING TO DRIFT INTO SOMEONE ELSE'S LANE. I GET NERVOUS WHEN COPS COME BEHIND ME BECAUSE IT ACTUALLY LOOKS LIKE I'M DRUNK. TERRIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916207October 15, 2016
ENGINE
ENGINE FAILURE SEIZED DURING ACCELERATION ON TO HIGHWAY AND LOST POWER ON TO SHOULDER STALED TURNED THE CAR OFF TRIED TO RESTART IT, WOULD NOT .IT WAS TOWED TO BLUE SPRINGS HYUNDAI WERE THEY DIAGNOSED ENGINE SEIZED. REPLACEMENT ORDERED ON LONG BLOCK DUE TO METAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916272October 15, 2016
ENGINE
ENGINE SEIZED AT 41K MILES WHILE DRIVING. AT DEALERSHIP NOW. HYUNDAI REPLACING ENGINE AT NO COST. WAS NOT UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915634October 12, 2016
STEERING
IT STARTED AS A CLICKING WHEN TURNING AND THEN A THUMPING. COME TO FIND OUT IT WAS A RECALL ON VEHICLES IN 2011 BUT NOT 2013, WHICH IS HORRIBLE BECAUSE IT IS AFFECTING MY CAR NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915104October 10, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAVE HAD NUMEROUS ELECTRICAL ISSUES WITH MY 2013 SONATA. FIRST THE RADIO STOPPED WORKING SHORTLY AFTER PURCHASE. DEALER REPLACED, NO ISSUES. HAPPENED A SECOND TIME, REPLACED AGAIN. MY HEADLIGHTS HAVE BEEN REPLACED 3 OR 4 TIMES EACH AND TAIL LIGHTS TWICE. BIGGEST ISSUE HAS BEEN THE ELECTRIC DOOR LOCK ON THE DRIVER'S SIDE - IT DOES NOT LOCK USING THE FOB OR THE EXTERIOR DOOR HANDLE BUTTON. DEALER AT FIRST TRIED TO TELL ME I WAS NUTS, IN A VERY CONDESCENDING MANNER, AND THEN HE EXPERIENCED IT. THE TRANSPONDER IN THE DOOR LOCK HAS BEEN REPLACED 5 TIMES. THE LAST TIME, THEY HAD TO CALL JAPAN HYUNDAI AND TROUBLESHOOT THE ISSUE. THEY HAD MY CAR FOR A WEEK BEFORE THEY DETERMINED THAT THE ACTUATOR WAS SHORTING OUT THE LOCK TRANSPONDER, SO THEY REPLACED THAT AND IT WORKED THE LONGEST IT EVER HAS, PROBABLY ABOUT 6 MONTHS. NOW HOWEVER THE SAME LOCK DOES NOT LOCK USING THE FOB OR HANDLE LOCK AND IT HAS BEEN JOINED INTERMITTENTLY BY THE REAR DRIVER'S SIDE DOOR. I LOCK THE CAR USING THE FOB/EXTERIOR LOCK BUTTON/INTERIOR LOCK BUTTON, AND THEN HAVE TO OPEN THE FRONT DRIVER'S SIDE DOOR AND MANUALLY LOCK IT. I ALSO CHECK THE REAR DRIVER'S SIDE DOOR, BECAUSE SOMETIMES IT LOCKS AND SOMETIMES IT DOESN'T. THE THOUGHT OF HAVING TO GO BACK TO THE DEALER WITH THIS MAKES MY STOMACH CHURN. NOW MY CAR HAS STARTED TO HAVE A PERSISTENT METALLIC TICKING/TAPPING NOISE THAT GETS WORSE WHEN I IDLE. THEN IT IS MORE OF A KNOCK. I HAVE RECEIVED WARRANTY EXTENSION INFORMATION AND ALSO THE CLASS ACTION NOTICE RELATED TO SUDDEN ENGINE SEIZURE AND I AM AFRAID THAT IS WHAT IS NEXT BECAUSE ALL THE NOTICES AND COMPLAINTS I HAVE READ SAY IT STARTS WITH ENGINE KNOCK AND THEN THE ENGINE SEIZES. I HAVE CALLED THE DEALERSHIP AND LEFT MESSAGES 3 TIMES AND NO ONE EVER CALLS ME BACK. I'M GUESSING IT'S BECAUSE THEY KNOW WHAT'S COMING. MY CAR HAS APPROXIMATELY 57K MILES AND I BOUGHT IT NEW IN MAY 2012.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914378October 6, 2016
AIR BAGS
ON 8/1/2016, I WAS INVOLVED IN A CAR ACCIDENT AND MY AIRBAGS DID NOT DEPLOY. I WAS ON A CITY STREET AT 5:00AM. THE POSTED SPEED WAS 35 MPH, I WAS HEADED WESTBOUND ON 79TH ST IN CHICAGO ILLINOIS AND THE OTHER CAR WAS HEADED EASTBOUND. THE OTHER CAR CAME OVER INTO MY LANE OF TRAFFIC, COMING HEAD ON TO ME, I STARTED BLOWING MY HORN TRYING TO GET HIS ATTENTION TO AVOID THE ACCIDENT. AFTER I SAW THAT HE WAS NOT TRYING TO CHANGE HIS COURSE OF DIRECTION I MOVE SLIGHTLY TOWARD MY RIGHT TO AVOID THE COLLISION, BUT WAS UNSUCCESSFUL. THE OTHER VEHICLE HIT ME STARTING ON THE DRIVER BACK SIDE, MY CAR WAS FORCED OVER THE CURB DUE TO THE IMPACT AND PUSHED ONTO THE SIDE WALK. BEING PUSHED ONTO THE SIDE WALK MY CAR SUSTAINED DAMAGE FROM HITTING A ROD IRON FENCE ON THE RIGHT PASSENGER SIDE AND DAMAGE TO THE DRIVER FRONT AS WELL, MY BACK BUMPER WAS TORN OFF AS WELL FROM THE IMPACT OF THE CRASH. MY BUMPER WAS SEVERAL FEET AWAY FROM WHERE MY CAR WAS AT IT STAND POINT. MY CAR WAS TOTALED DUE TO THE DAMAGE IT HAD SUSTAINED, MY AXLES WERE BROKEN ON MY CAR AND THE OTHER INDIVIDUAL CAR AXLE APPEARED TO BE BROKEN AS WELL. THE INDIVIDUAL THAT HIT ME HIS AIRBAGS HAD DEPLOYED DUE TO THE DAMAGE AND MY AIRBAGS HAD NOT DEPLOYED, MY VEHICLE SUSTAINED MORE VISIBLE DAMAGE MORE SO THEN THE OTHER VEHICLE,
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10914136October 5, 2016
ENGINE
MY CAR HAD BEEN HAVING ELECTRICAL PROBLEMS AND TODAY I MADE AN APPOINTMENT TO GET IT REPAIRED AND 5 MINUTES LATER THE VAST SHUTS OFF AND WON'T TURN ON ANYMORE. THE DEALER SAUSAGE IT'S BECAUSE OF RODENTS EATING MY WIRING. AND AFTER A LITTLE RESEARCH I COME TO FIND OUT THE WIRING IS MADE OF SOY-BASED MATERIAL. APPARENTLY RODENTS LOVE TO EAT THRU THEM. AND NOW I HAVE TO REPLACE PARTS BECAUSE OF THE WIRING MATERIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913889October 5, 2016
STEERING
STEERING COUPLER WORE OUT, MY UNDERSTANDING IS THAT I WOULD HAVE LOST STEERING WHILE OPERATING THE VEHICLE. I UNDERSTAND THAT THIS IS A KNOWN ISSUE AND HYUNDAI SHOULD HAVE ISSUED A RECALL AND OFFERED TO PAY FOR ANY OWNER WHO HAS HAD TO PAY FOR THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914018October 5, 2016
ENGINE
THE HYUNDAI SONATA HYBRIDS HAVE A BELT CALLED "HSG BELT" WHICH BROKE IN MY VEHICLE, CAUSING THE CAR TO DIE WHILE ON A VERY BUSY HIGHWAY. I WAS ON THE SIDE OF THIS HIGHWAY FOR 5 HOURS WAITING TO BE TOWED. THE DEALER COMMUNICATED THAT THE HSG BELT BROKE AND IS A PART THAT IS RECOMMENDED TO BE CHANGED EVERY 30,000 MILES. THAT IS REDICULOUS! THIS SHOULD BE A RECALL AS OWNERS ARE UNAWARE OF THIS PART GOING BAD IN SUCH A SHORT TIME. IT ALSO CAUSES SIGNIFICANT DAMAGE WHEN IT BRAKES ($1600). MOST IMPORTANTLY IT PUT ME IN A VERY DANGEROUS SITUATION. AT MINIMUM HYUNDAI SHOULD BE REQUIRED TO SEND ALL OWNERS A NOTICE COMMUNICATING THIS PART SHOULD BE REPLACED SO OFTEN! HYUNDAI NOW CONSIDERS THIS PART A "MAINTENANCE" PART, THUS IT ISN'T COVERED UNDER ANY WARRANTEE. IN MY OPINION THIS IS HYUNDAI MAKING AN ISSUE GO AWAY BY CALLING IT A "MAINTENANCE PART". IT IS DANGEROUS AND THE ISSUE OR REPLACEMENT IS NOT ADEQUATELY COMMUNICATED TO THE SONATA HYBRID OWNERS/BUYERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914063October 5, 2016
STEERING
JUST PURCHASED MY VEHICLE A WEEK AGO. DIDN'T GET TO TEST DRIVE IT AT HIGH SPEEDS. AFTER TAKING IT ON THE INTERSTATE I NOTICED THAT THE CAR TENDS TO DRIFT LEFT AND RIGHT AND DOESN'T CENTER. ALSO, THE STEERING WHEEL STICKS WHEN DRIVING HIGHER SPEEDS SO WHEN YOU ATTEMPT TO MOVE THE STEERING WHEEL LEFT OR RIGHT YOU HAVE TO PULL HARDER AND THEN END UP OVER CORRECTING. DEALER TOLD ME IT'S JUST THE ELECTRONIC POWER STEERING AND IT TAKES SOME GETTING USED TO. ABSOLUTELY RIDICULOUS EXCUSE AND IT'S VERY DANGEROUS TO DRIVE AT HIGH SPEEDS ON THE HIGHWAYS AND INTERSTATE. YESTERDAY I HAD TO DRIVE IT IN HIGH WINDS AND IT WAS A NIGHTMARE JUST TO KEEP IT IN THE MIDDLE OF THE LANE. THIS CAR ONLY HAS 35,000 MILES ON IT. HYUNDAI NEEDS TO STEP UP AND FIX THIS ISSUE BEFORE MORE ACCIDENTS START HAPPENING. AFTER NOTICING THE ISSUE AND GOOGLING THE PROBLEM THERE ARE FORUMS ALL OF WITH SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913648October 4, 2016
ENGINE
ENGINE BEGAN TO KNOCK THEN STALLED SHORTLY THEREAFTER WHILE DRIVING ON HIGHWAY IN A 75 MPH ZONE. ENGINE OIL LIGHT ILLUMINATION, ALTHOUGH IT HAD JUST HAD AN OIL CHANGE FOR THE 60K MILE SERVICE EARLIER THAT MORNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911180October 3, 2016
SERVICE BRAKES
I WAS DRIVING MY VEHICLE OUT OF MY NEIGHBORHOOD, TRAVELING AT OR AROUND 25 MPH. AS I APPROACHED THE STOP SIGN THAT EXITS OUT TO THE MAIN ROAD, I APPLIED MY BRAKES AND THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT STOP. I IMMEDIATELY APPLIED THE EMERGENCY BRAKE, WHICH SLOWED THE VEHICLE BUT DID NOT STOP IT. I AVOIDED BEING HIT ON MY DRIVERS SIDE BY TRAFFIC AND WAS ABLE TO BRING THE VEHICLE TO A SAFE STOP IN THE CENTER MEDIAN OF THE MAIN CITY ROAD. NO WARNING LIGHTS OR CHIMES CAME ON NOTIFYING ME OF A BRAKE ISSUE. THE VEHICLE WAS TAKEN TO THE LOCAL HYUNDAI DEALERSHIP WHERE THEY HAD IT IN THEIR SHOP FOR 14 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911172October 3, 2016
SERVICE BRAKES
I WAS APPROACHING A RED LIGHT WHILE DRIVING IN CITY TRAFFIC, TRAVELING 35-40 MPH, WHEN I TOOK MY FOOT OFF THE GAS TO SLOW DOWN AND PREPARE TO STOP FOR TRAFFIC AND THE RED LIGHT. WHEN I APPLIED MY BRAKES, THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE VEHICLE WOULD NOT SLOW DOWN OR STOP, WARNING CHIMES BEGAN TO GO OFF. I SWERVED TO AVOID HITTING SEVERAL VEHICLES IN FRONT OF ME AS I APPLIED THE EMERGENCY BRAKE, WHICH ONLY GAVE ENOUGH RESISTANCE TO SLOW BUT NOT STOP THE CAR. I WAS ABLE TO GET MY VEHICLE TO SLOW TO A STOP WHEN IT STARTED TO ROLL BACKWARDS, THE ONLY WAY I WAS ABLE TO KEEP THE VEHICLE FROM ROLLING BACKWARDS WAS TO SHIFT IT IN TO PARK. ONCE I WAS SAFELY STOPPED, I OBSERVED IN THE INFORMATION NOTIFICATION CENTER A BRAKE SYSTEM FAILURE MESSAGE, WHICH WAS THE REASON FOR THE WARNING CHIMES. I CONTACTED HYUNDAI ROADSIDE ASSISTANCE AND THEY TOWED IT TO THE NEAREST HYUNDAI DEALERSHIP. THIS IS THE 2ND COMPLETE BRAKE FAILURE IN 6 MONTHS, 9TH TIME IN AND OVER 30 DAYS, AND COUNTING, FOR BRAKE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910917October 1, 2016
STEERING
STEERING IS MAKING A CLICKING NOISE WHILE DRIVING AND WHILE SITTING AND RATTLES LOUDLY WHEN I DRIVE OVER BUMPS. STEERING IS LOOSE AND HAS A LOT OF PLAY. THIS STARTED AT AROUND 70000 MILES. TOOK IT TO DEALERSHIP AND WAS TOLD A COUPLER NEEDED TO BE REPLACED. I BELIEVE THIS IS AN ISSUE THAT HYUNDAI HAS HAD A RECALL ON IN A PREVIOUS YEAR AND STILL IS AN ISSUE IN THE MAKE AND MODEL. DEALER WANTS $220.00 TO FIX THIS PROBLEM WHEN DIAGNOSED TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910953October 1, 2016
STEERING
MY STEERING COUPLER IS DANADGED AND MY STEERING IS SHIFTING WHILE DRIVING DUE TO THIS DEFECT. HYUNDAI IS ASKING ME TO PAY $300 TO FIX IT. EVEN MY CAR IS JUST 3 YEARS OLD THEY ARE NOT COVERING THE ISSUE UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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