Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10926855November 18, 2016
SERVICE BRAKES, ENGINE, STEERING
TL* THE CONTACT OWNED A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS AT THE DEALER FOR ROUTINE MAINTENANCE AND AN OIL CHANGE, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED THREE RECALL REPAIRS FOR NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 15V568000 (ENGINE). SHORTLY AFTER THE DEALER'S REPAIRS, SMOKE EMITTED UNDER THE HOOD NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE DRIVING 60 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE FIRE DEPARTMENT FILED AN INCIDENT REPORT. THE VEHICLE WAS TOWED TO A YARD AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER AND THE MANUFACTURER TO DETERMINE WHAT CAUSED THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10927008November 18, 2016
ELECTRICAL SYSTEM, SEAT BELTS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. AFTER TURNING OFF THE VEHICLE, THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER AND THE STARTER MOTOR WAS REPLACED, BUT THE FAILURE CONTINUED. IN ADDITION, THE FRONT DRIVER SIDE SEAT BELT MALFUNCTIONED AND WOULD NOT REMAIN LOCKED, AND THE HEADLIGHTS AND BRAKE LIGHT WOULD SHUT OFF WHILE DRIVING. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926652November 17, 2016
ENGINE, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE HESITATED, THE STEERING WHEEL SEIZED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS METAL DEPOSITS IN THE ENGINE THAT CAUSED A KNOCKING NOISE AND THE ENGINE TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926381November 16, 2016
STEERING
TURNING STEERING WHEEL A FEW DEGREES LEFT OR RIGHT OF CENTER PRODUCED A KNOCKING, CLICKING AND SOME PLAY. ALSO, STEERING WOULD RATTLE LOUDLY WHEN DRIVING OVER ROUGH SURFACE SUCH AS GRAVEL DRIVEWAY. DEALER REPAIR DETERMINED IT WAS THE STEERING COUPLER ALLOWING BOTH SHAFTS TO BECOME LOOSE. HAD THIS REPAIRED AND SERVICE DEPT. MANAGER TOLD ME I SHOUD NOW HAVE A SAFE CAR? 8 MONTHS OUT OF WARRANTY, MILEAGE OF 41,740. I FEEL LOSE OF STEERING CONTROL IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926458November 16, 2016
STEERING
I PURCHASED A PRE-OWNED 2011 SONATA IN OCT 2013. IN SEPTEMBER OF 2016 THE STEERING WHEEL AT TIMES WOULD BE HARD TO STEER. THEN AROUND OCTOBER OF 2016 MY STEERING WHEEL STARTED MAKING A CLICKING SOUND WHEN TURNING THE WHEEL AND THE ESC LIGHT REMAINED ILLUMINATED EVEN WHEN I DEPRESSED THE BUTTON NUMEROUS TIMES . WHEN I WENT TO A LOCAL MECHANIC TO FIND OUT WHAT THE PROBLEM WAS, I WAS TOLD IT WAS THE STEERING COLUMN AND THAT I WOULD NEED TO TAKE IT TO HYUNDAI TO FIX IT BECAUSE THE STEERING WOULD HAVE TO BE REPROGRAMMED. I CALLED AND WAS SURPRISED TO LEARN THAT IT WAS NOT COVERED UNDER WARRANTY. I HAD TO SHELL OUT $1100 JUST TO HAVE IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925708November 14, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 25 MPH, AN ABNORMAL SOUND EMITTED FROM THE STEERING WHEEL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART LOCATED IN THE STEERING WHEEL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925472November 11, 2016
AIR BAGS
AIR BAG LIGHT REMAINS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925491November 11, 2016
STEERING
THERE IS A CLICKING OR CLUCKING SOUND WHEN GOING OVER A SLIGHT BUMP IN THE ROAD AND THE STEERING WHEEL MAKES A CLICKING NOISE WHEN TURNING ALONG WITH A SLIGHT GIVE IN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925506November 11, 2016
STEERING
TOOK MY 2011 HYUNDAI SONATA IN TO THE DEALER FOR THE ENGINE SEIZING RECALL IN APRIL 2016 AND THEY RECOMMENDED I REPLACE MY STEERING COUPLER. I HAD NOT NOTICED ANYTHING WRONG WITH IT AT THAT TIME SO I DECIDED TO WAIT. I AM TAKING IT IN TODAY TO HAVE IT REPLACED BECAUSE THE STEERING WHEEL IS VERY LOOSE AND IS MAKING A CLICKING NOISE WHEN I TURN IT. THE CAR IS NOT IMMEDIATELY RESPONSIVE TO TURNING IN THE PAST FEW DAYS. I HAVE SEEN NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME ISSUE WITH THE SAME MODEL YEAR CAR ON THE HYUNDAI FORUMS. I CHECKED MY VIN AND THERE IS NOT A RECALL FOR THIS. THERE SHOULD BE IF THE CAR CAN BECOME UNRESPONSIVE TO SOMEONE TURNING THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925415November 10, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL NOISE AND VIBRATED RANDOMLY WHILE DRIVING OR MAKING A TURN. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLING CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925432November 10, 2016
EXTERIOR LIGHTING, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS NOTIFIED AND PROVIDED NO SPECIFIC DIAGNOSIS. IN ADDITION, THE CONTACT HEARD AN ABNORMAL NOISE, THE KEY WAS DIFFICULT TO TURN IN THE IGNITION, THE LOW BEAMS SHORTED, AND THE DEALER REPLACED THE HOUSING FOR THE BRAKE LIGHTS. THERE WERE ADDITIONAL REPAIRS DUE TO THE MULTIPLE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO SOLUTION. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 15V568000 (ENGINE). THE APPROXIMATE FAILURE MILEAGE WAS 77,786.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925433November 10, 2016
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, A GRINDING METAL NOISE COULD BE HEARD COMING FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FLEX COUPLING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 91,430. UPDATED 01/11/2017*CT CONSUMER STATED ENGINE FAILURE, STARTER LEVER NEEDED TO BE REPLACED, STEERING COLUMN COUPLER NEEDED TO BE REPLACED UPDATED 7/5/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925460November 10, 2016
STEERING
STEERING WHEEL KNOCK AND VIBRATIONS AT HIGH SPEEDS. STEERING COUPLER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925469November 10, 2016
STEERING
THE STEERING WHEEL CLICKS WHEN TURNING, DOESN'T RESPOND WELL. WHILE IN DEALERSHIP FOR ANOTHER ISSUE, WAS INFORMED THAT THE STEERING COUPLER NEEDED TO BE REPLACED, AND THE TECHNICIAN SAID "IT'S JUST ONE OF THE 'PERKS' OF LIVING IN FLORIDA. THE WEATHER HERE JUST EATS THIS PART AWAY.". PROBLEM WITH HIS STATEMENT IS THAT WE JUST MOVED HERE A FEW MONTHS AGO AND, UNTIL THEN, THE CAR WAS GARAGE KEPT IN THE NORTHEAST, SO HIS REASONING DOESN'T HOLD WATER. ACCORDING TO WHAT I'VE READ, THOUSANDS OF OTHER 2011 SONATAS ARE EXPERIENCING THIS SAME ISSUE. WHY HASN'T THIS BEEN COVERED UNDER A RECALL? I WAS TOLD BY THE TECHNICIAN THAT THIS IS A VERY DANGEROUS SITUATION AND IT SHOULD BE REPAIRED ASAP...AND HYUNDAI WOULD ONLY CHARGE ME $375 TO REPAIR IT "AND MOST LIKELY SAVE YOUR LIFE"...AS PER THE TECH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925242November 9, 2016
STEERING
STEERING WHEEL STARTED VIOLENTLY SHAKING WHILE I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924685November 7, 2016
STEERING
LOOSE STEERING SHAFT. STEERING WHEEL I S SLIGHTLY LOOSE AND BEING REFUSED WARRANTY ON THIS PART IN DEALERSHIP. AS I HAVE EXTEDED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924780November 7, 2016
STEERING
YOU TURN THE WHEEL FROM SIDE TO SIDE. EXCESSIVE SHAKING AND SHUDDERING OF THE STEERING WHEEL WHEN DRIVING SPEEDS OF 60 MPH OR HIGHER. CLICKING NOISE WHEN WHEEL IS TURNED DURING BACKING UP. SHAKING OF THE STEERING WHEEL IS NOT STARTING AT LOWER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924442November 5, 2016
ENGINE
ENGINE KNOCK/PING GETS LOUDER WITH INCREASING SPEEDS, CAR IS PART OF ENGINE RECALL BUT DEALER STATES MY ENGINE IS FINE, ABSOLUTELY NO REASON GIVEN TO ME WHY I HAVE AN ENGINE KNOCK. IT SOUNDS LIKE 2 GLASS BOTTLES CLANGING TOGETHER. I AM AFRAID MY ENGINE IS GOING TO FAIL, EVEN THOUGH DEALER STATES IT IS "FINE"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924443November 5, 2016
STEERING
RECENTLY I NOTICED THE STEERING IN MY 2011 HYUNDAI SONATA HAD DEVELOPED QUITE A BIT OF "PLAY" IN IT. WHEN TAKING MY SONATA IN FOR AN UNRELATED RECALL I ASKED THE SERVICE ADVISOR ABOUT IT. HE SAID THEY WOULD CHECK IT OUT. AFTER DOING SO HE INFORMED ME THAT A PLASTIC COUPLER IN THE STEERING COLUMN WAS WORN AND WOULD NEED TO BE REPLACED. THE CAR ONLY HAD 40,000 MILES ON IT AT THAT POINT. I WAS SURPRISED THAT A CAR WITH THAT LOW MILEAGE WOULD NEED SUCH AN IMPORTANT PART THAT COULD PROVE TO CAUSE LOSS OF STEERING IF IT BROKE. THE SERVICE ADVISOR SAID THEY WERE "SEEING A LOT OF THESE COME IN FOR REPAIR AND WAS SURPRISED THEY HAVEN'T ISSUED A RECALL ON THEM". I AGREE. I BELIEVE A CAR WITH 40K MILES SHOULD NOT BE HAVING SUCH PROBLEMS, ESPECIALLY WITH SAFETY RELATED EQUIPMENT. MORE IMPORTANTLY, I AM FEARFUL FOR THE COUNTLESS FOLKS OUT THERE WHO MAY NOT BE AWARE THEY HAVE A POTENTIAL PROBLEM WITH THEIR STEERING, A PROBLEM THAT COULD CAUSE A FATAL CRASH. THIS PROBLEM NEEDS TO BE ADDRESSED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924167November 3, 2016
STEERING
STEERING BEGAN TO MAKE A CLICKING NOISE, THEN PROGRESSED OVER A FEW DAYS TO A THUMPING NOISE, THEN STEERING BECAME INCREASINGLY LESS RESPONSIVE AND NOISY WHEN DRIVING OR GOING OVER BUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata