Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#10993924June 8, 2017
AIR BAGS, ENGINE
AIRBAG AND ENGINE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993938June 8, 2017
ENGINE
TAKATA RECALL. MY HYUNDAI SONATA COMPLETELY DIED ON ME WITHOUT ANY WARNING. ONE DAY WHILE I WAS DRIVING MY 2011 HYUNDAI SONATA ON THE HIGHWAY ALL THE DASHBOARD LIGHTS CAME ON. NEXT THINNG I KNOW THE CAR CUT OFF WHILE I WAS DOING 65 MPH WITH MY 2 YEAR OLD DAUGHTER IN THE VEHICLE. LUCKILY I WAS ABLE TO GET THE CAR STOPPED. LUCKILY I WAS CLOSE TO HOME AND MANAGED TO MAKE IT SAFELY. THE NEXT DAY WHEN I CUT THE VEHICLE ON I STARTED HEARING A KNOCKING SOUND FROM THE VEHICLE. ON MY WAY TO WORK THE CAR CUT OFF TWO MORE TIMES AND WHEN I TRIED TO CUT IT ON AGAIN IT WOULD NOT MOVE. I HAD THE CAR TOWED TO HYUNDAI AND I WAS GIVEN THE COMPLETE RUN AROUND ABOUT REPARING MY VEHICLE. I INFORMED THE MANAGER J THAT I HAD A RECALL ON THE ENGINE AND HE SAID NO WORK IS GOING TO BE DONE WITHOUT HYUNDAIS APPROVAL. SO NOW IM STUCK HERE WITH NO CAR TRYING TO FIGURE OUT WAYS TO GO TO WORK EVERYDAY AND SCHOOL AND TRANSPORT MY KID TO AND FROM SCHOOL. IM AWAITING TO SEE WHETHER HYUNDAI WILL HONOR ITS RECALL AND FIX MY CAR. IM A VERY UNHAPPY CUSTOMER AND LOST ALL TRUST I HAD IN MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993792June 7, 2017
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT ANY SPEED OVER A BUMP, THE STEERING FELT LOOSE WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT ALSO HEARD A LOUD CLICKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURES STARTED APPROXIMATELY ONE MONTH AGO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (THOMAS BROTHERS AUTO CENTER LOCATED AT 3034 CLAIREMONT DRIVE, SAN DIEGO, CALIFORNIA) WHO DIAGNOSED THAT THE POWER STEERING SHAFT CONNECTOR NEEDED REPLACEMENT. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993785June 7, 2017
ENGINE
MY 2011 HYUNDAI SONATA STARTED HAVING A TERRIBLE KNOCKING NOISE WHILE ACCELLERATING ON JUNE 3, 2017, AND I HAD TO HAVE IT TOWED TO OUR LOCAL HYUNDAI DEALERSHIP, BAKERSFIELD HYUNDAI, FOR MY SCHEDULED APPOINTMENT YESTERDAY. I BELIEVE THAT THE ISSUE IS MOST LIKELY RELATED TO RECALL 132/TXX3. WHAT HAS ME FRUSTRATED IS THAT I TOOK MY VEHICLE IN FOR INSPECTION WHEN FIRST NOTIFIED OF THE ENGINE ISSUES. AT THAT TIME, MY CAR HAD ABOUT 90,000 MILES AND HYUNDAI CLAIMED NO ISSUES WERE FOUND. BASED UPON MY CAR'S CURRENT CONDITION AT 116,000 MILES, I BELIEVE THAT THE ISSUE WAS ALWAYS THERE, JUST NOT IDENTIFIED BY HYUNDAI CORRECTLY. THIS PLACED ALL DRIVERS AND PASSENGERS IN MY HOUSEHOLD AT CONSIDERABLE RISK. IN FACT, THE VEHICLE HAS BEEN THE PRIMARY VEHICLE OF MY TEENAGE SON! AS A NEW DRIVER, HE WOULD MOST LIKELY NOT KNOW WHAT TO DO IF THE ENGINE COMPLETELY LOST POWER AND COULD HAVE BEEN SERIOUSLY INJURED! I HAVE ALSO HAD TO MISS TIME FROM WORK AND HAD TO PAY $54 FOR THE VEHICLE TO BE TOWED. ALL OF WHICH COULD HAVE BEEN AVOIDED IF HYUNDAI HAD BEEN MORE PROACTIVE ABOUT REPLACING THE ENGINES. NOW THE SERVICE TECHNICIANS ARE TELLING ME THAT THERE ENGINES ARE ON BACKORDER FOR UP TO 9 WEEKS! THE SAID THAT I MAY QUALIFY FOR A RENTAL, BUT I DOUBT THAT MY TEENAGE SON, WHO DRIVES THE CAR TO SCHOOL, SPORT ACTIVITIES AND WORK WILL BE ABLE TO USE A RENTAL SINCE HE IS UNDER 18. HYUNDAI HAS KNOWN OF THE NEED TO REPLACE THESE ENGINES AND SHOULD HAVE INCREASED MANUFACTURING REPLACEMENTS AS SOON AS THEY BECAME AWARE OF THE ISSUES. I AM ALSO WONDERING WHAT GUARANTEES WILL BE IN PLACE WITH THE NEW ENGINE BLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993791June 7, 2017
AIR BAGS, VISIBILITY/WIPER
AIRBAG LIGHT TURNED ON, AND PASSENGER DASHBOARD CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993478June 6, 2017
AIR BAGS
AIR BAG LIGHT STAYS ON CONSTANTLY WAS DIAGNOSED AS A CLOCK SPRING. WAS ALSO TOLD UNTIL FIXED THE AIR BAGS WILL NOT DEPLOY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993267June 5, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
KEY WILL NOT COME OUT OF THE IGNITION SEEMS TO BE AN ELECTRICAL ISSUE THAT MANY PEOPLE HAVE HAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992608June 1, 2017
UNKNOWN OR OTHER
HYUNDAI SONATA 2011 TROUBLE WITH THE PUSH START SYSTEM. BRAKE GETS HARD AND IS UNABLE TO CONNECT TO THE STARTING SYSTEM. CAUSING THE VEHICLE TO NOT KNOW WHEN YOU'RE TRYING TO PUSH START THE VEHICLE. PUSH BRAKE DOWN AND TRY TO START THE VEHICLE BUT IT DOESN'T RECOGNIZE YOU'RE DOING IT BECAUSE THE BRAKE IT SO HARD IT WON'T PRESS DOWN. MAJOR PROBLEM!! PLEASE HELP..IF YOU SHUT IT OFF IT TAKE UP TO 30MINUTES TO GET IT STARTED AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992379May 31, 2017
POWER TRAIN
START THE CAR AND GEAR APPEARS ON THE SHIFTER AND THE DASH. WHILE REVERSING FROM PARKING SPACE, GEAR EITHER SLIPS OR LURCHES, THEN GEAR INDICATOR IN THE SHIFTER DISAPPEARS, AS WELL AS GEAR INDICATOR ON THE DASH. THE CAR IS HESITANT TO ACCELERATE, AS IF IT IS IN NEUTRAL. SHUTTING OFF THE CAR AND RESTARTING, EVERYTHING RETURNS TO NORMAL. THIS HAPPENS INTERMITTENTLY, AND HAS OCCURRED FOUR TIMES IN THE PAST WEEK. ATTACHED PICTURE OF DASH INDICATOR AND GEAR SHIFTER SHOWS THAT THE CAR IS TRAVELING AT APPROXIMATELY 18 MPH, BUT GEAR IS NOT INDICATED ON THE DASH OR GEAR SHIFTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992321May 30, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE) TO HAVE THE ENGINE REPLACED. THE VEHICLE WAS REPAIRED WITH A BRAND NEW ENGINE IN APRIL OF 2016, BUT THE ENGINE FAILED AGAIN ON MAY 9, 2016. THE MANUFACTURER DECLINED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991665May 25, 2017
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTICE CONCERNING A CONNECTING ROD. THE CONTACT WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIME FRAME AND WAS UNCERTAIN OF WHEN AN AUTHORIZED DEALER WOULD SCHEDULE A REPAIR. THE MANUFACTURER REFERRED THE CONTACT TO A DEALER FOR THE RECALL REPAIR. IN THE INTERIM, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE AND THERE WAS AN ELECTRICAL CONCERN. THE NHTSA CAMPAIGN NUMBER, VIN, AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991729May 25, 2017
ENGINE, UNKNOWN OR OTHER
WHILE DRIVING ON HIGHWAY 91W, VEHICLE BEGAN TO MAKE A VERY LOUD RATTLING NOISE FROM ENGINE. ALL DASHBOARD LIGHTING BEGAN TO FLASH, THEN VEHICLE SHUT OFF. I MANAGED TO STOP IN AN EMERGENCY SECTION OF HIGHWAY. THE VEHICLE ELECTRICAL COMPONENTS TURNED ON BUT NOT THE ENGINE. I SHUT OFF THE VEHICLE COMPLETELY, CALLED TOWING SERVICE, & WHILE SPEAKING TO THE AGENT I NOTICED SMOKE COMING OUT FROM THE ENGINE AND THEN FROM INSIDE DASHBOARD. FIRE FLAMES THEN IMMEDIATELY BEGAN TO COME OUT FROM THE FRONT DRIVER-SIDE ENGINE. I EXITED THE VEHICLE THROUGH THE PASSENGER SIDE DOOR, CROSSED THE RAMP LANE, & WATCHED THE ENTIRE FRONT END VEHICLE COMPLETELY ENGULFED IN FLAMES. THE CITY OF RIVERSIDE FIRE DEPARTMENT PUT OUT THE FIRE WITH THE ASSISTANCE OF CHP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10991391May 24, 2017
ELECTRICAL SYSTEM, ENGINE
THE CAR SUDDENLY STARTS LOSING POWER AND A READY SIGN STARTS BLINKING, TWO TIMES IT WORKED TO SHUT IT OFF AND BACK ON, LAST TIME IT DIDN'T WORK AND I HAD TO TAKE THE CAR TO THE DEALER AND THEY ARE INVESTIGATING THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991104May 23, 2017
SUSPENSION
I RECENTLY EXPERIENCED A POSSIBLE RECALL EVENT ON MY 2011 SONATA LIMITED 4CY. THE REAR UPPER CONTROL ARM ATTACHMENT BOLT SHEARED WHILE AT A STOP LIGHT. I WAS STATIONARY AT A STOP LIGHT, THE LIGHT TURNED GREEN AND AS SOON AS I STARTING MOVING THE BOLT SHEARED AND I HEARD A GRINDING NOISE. LUCKILY, THE EVENT DIDN'T HAPPEN WHILE DRIVING ON THE HIGHWAY AT A HIGH SPEED. I LOOKED UP ONLINE TO SEE IF THERE HAS BEEN ANY RECALLS AND I FOUND 'CAMPAIGN TP3 - REAR LOWER CONTROL ARM REPLACEMENT. I THINK THE REAR UPPER ARM SHOULD BE INCLUDED IN THE CAMPAIGN AS THE BOLT SHEAR WAS OUT OF THE ORDINARY AND THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. I STILL HAVE THE REAR CROSSMEMBER THAT WAS REPLACED WITH THE THREADED PART OF THE BOLT STILL IN IT AND THE SHEARED BOLT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991137May 23, 2017
ENGINE
I HAD ENGINE FAILURE ON MY 2011 SONATA THE CAR WAS SOLD TO ME AT 119K MILES ON 02/2016 IN 03/2016 THE ENGINE LIGHT CAME ON THE DEALERSHIP WOULD NOT TRADE THE CAR IN BECAUSE IT WAS AS IS THEY KNEW ABOUT THE RECALL ON THE ENGINES AT THE TIME THAT I RETURNED THE CAR TO THE DEALERSHIP BUT DID NOT ADVISE ME. NOW THE ENGINE IS GONE AND THEY WILL NOT COVER THE PARTS OR LABOR BECASUE I AM OVER 120K MILES THE REPAIRS ARE 7800 I AM UNABLE TO DRIVE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990547May 19, 2017
AIR BAGS, SEAT BELTS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT WAS APPROACHING A YELLOW TRAFFIC LIGHT, THE PRECEDING VEHICLE ACCELERATED AND THEN MADE A SUDDEN STOP. AS A RESULT, THE CONTACT REAR ENDED THE OTHER VEHICLE WHILE DRIVING 55 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL UPON IMPACT. THE CONTACT SUSTAINED PAIN TO THE KNEES, ELBOWS, AND MINOR BRUISING. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY REPAIRED THE COLLISION DAMAGES, BUT THERE WAS NO INVESTIGATION AS TO WHY THE AIR BAGS FAILED TO DEPLOY. MONTHS LATER, THE AIR BAG INDICATOR ILLUMINATED AND, A FEW DAYS LATER, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V152000 (SEAT BELTS). THE DEALER WAS TO SCHEDULE AN APPOINTMENT AND INDICATED THAT THE CONTACT WOULD NEED TO HAVE A DIAGNOSIS PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH AND RECENTLY STATED THAT THE NOTICE WAS RECEIVED AFTER THE CRASH; THEREFORE, THE CONTACT WAS WAITING TO DETERMINE IF THE MANUFACTURER WOULD ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10986291May 18, 2017
AIR BAGS, SEAT BELTS, STEERING
THE AIRBAG SIGN IS ALWAYS ON. AND SOUNDS FROM THE HANDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986307May 18, 2017
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING IN THE CENTER LANE AT APPROXIMATELY 60 MPH, THE STEERING ABILITY SEIZED AND IT BECAME VERY HARD TO STEER. THE ELECTRONIC POWER STEERING AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE CONTACT MANEUVERED THE VEHICLE TO THE ROAD SHOULDER AND TURNED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986353May 18, 2017
STEERING
WHEN TURNING THERE IS CLICKING "THUDS" AND "CLICKING" SOUND WHEN MOVING FROM LEFT TO RIGHT. THIS HAPPENS EVERY TIME. I CHECKED ON OTHER FORUMS, A LOT OF USERS WITH SONATA ARE FACING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990464May 18, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE LOST POWER AND THE ENGINE STALLED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DIAGNOSIS WAS AWAITING TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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