Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11001744June 27, 2017
STEERING, AIR BAGS, SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE AREA OF THE ENGINE. THE DEALER (GURLEY LEEP HYUNDAI, 5302 GRAPE RD, MISHAWAKA, IN 46545, (574) 258-7700) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE RELATED TO THE UNKNOWN MANUFACTURER'S ENGINE RECALL, BUT THE DEALER REFUSED TO PROVIDE A SOLUTION BECAUSE THE VEHICLE WAS EXCLUDED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS), 15V759000 (SERVICE BRAKES, HYDRAULIC), AND 16V190000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 105. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001785June 27, 2017
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER'S SIDE BRAKE LIGHT MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE BRAKE LIGHT MELTED TO THE POINT IN WHICH IT COULD NOT BE PROPERLY REPLACED. JIM BURKE HYUNDAI OF BIRMINGHAM, ALABAMA WAS CONTACTED AND STATED THAT THERE WAS NO RECALL ON THE BRAKE LIGHTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,209.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001308June 26, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE LIGHTS WERE CONSTANTLY ILLUMINATED, EVEN WITH THE VEHICLE TURNED OFF. THE VEHICLE WAS TAKEN TO VOLUME HYUNDAI LOCATED AT: 2520 N. COLUMBIA STREET, MILLEDGEVILLE, GA 31061 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE ACTUATOR LOCATED UNDER THE BRAKE PEDAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V759000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,411.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001449June 26, 2017
UNKNOWN OR OTHER
WHILE DRIVING ON A BUSY ROAD AT 40MPH MY CAR SUDDENLY DOWNSHIFTED AND WOULD NOT MOVE. AS I TRIED PRESSING ON GAS TO ACCELERATE THE CAR SLOWLY WENT UP TO 5 ON THE SPEEDOMETER AND STOPPED MOVING AGAIN. I LUCKILY DID NOT GET HIT FROM BEHIND OR CROSS MAIN ROAD TO GET INTO A SIDE STREET FOR ME TO SAFELY GET OUT OF VEHICLE AND CALL FOR A TOW. SINCE PURCHASING THIS CAR USED 3 MONTHS AGO THIS HYBRID WOULD ALWAYS JERK WHEN DRIVING AS IF IT IS SLIPPING GEARS, BUT HAD REALIZED IT IS THE BLUE DRIVE MODE KICKING IN WHEN DRIVING. THE REPAIR SHOP STATES THERE IS A DEFECT IN THE TRANSMISSION, UNFORTUNATLELY I AM NOT THE ORIGINAL OWNER WHICH WOULD BE COVERED UNDER 100,000. MY CAR HAS 95,000 BUT I AM SECOND OWNER WHICH HYUNDAI STATES IT ONLY COVERS UP TO 60,000. PLEASE INVESTIGATE THIS SAFETY ISSUE AND DEMAND A RECALL. I UNFORTUNATLEY HAVE TO GET THE CAR FIXED SINCE I AM MAKING PAYMENTS ON THE LOAN BUT AM GOING TO FRIGHTENED ON DRIVING THIS CAR IN ANTICIPATION OF THIS HAPPENING AGAIN. I CALLED YOUR HOTLINE AND THERE HAVE BEEN OTHER CASES LIKE THIS AS WELL AS PEOPLE REPORTING THIS ONLINE. I AM DOCUMENTING EVERYTHING IF I NEED TO CLAIM A LEMON AND WOULD LIKE YOUR HELP AND RESPONSE TO WHAT AND WHY HYUNDAI IS NOT RECALLING THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000387June 21, 2017
AIR BAGS, ELECTRICAL SYSTEM, STEERING
2011 SONATA, CAR BURNS OIL TO BLACK IMMEDIATELY. TOOK CAR IN ON WARRANTY SERVICE FOR FRONT KNOCKING NOISE THAT APPEARED TO GENERATE FROM STEERING WHEEL. REPLACED LEFT TRANSAXLE, STILL NOISE TOOK IT BACK THEY REPLACED RIGHT TRANSAXLE. THE ISSUES WITH ELECTRICAL STILL EXIST THEY'VE REPLACED THE LEFT SIDE BUTTONS ON STEERING WHEEL EVEN THOUGH I COMPLAINED NONE WORKED CORRECTLY. NOW CRUISE CONTROL IS NONEXISTENT. THE AIRBAG LIGHT CAME ON AT 73000 MILES. SEAT DOESN'T GO ALL THE WAY DOWN. THERE IS A DEFINITIVE RATTLE ORIGINATING FROM THE ENGINE AND AT TIMES THE REAR END SEEMS TO HAVE DRAG AND SHAKE. THEY INSPECTED CAR FOR RECALL AND OF COURSE THEY SAID MY VEHICLE IS UNAFFECTED BUT WHO KNOWS HOW THOROUGH THEIR INSPECTION ACTUALLY IS. I MEAN THEY REPRESENT HYUNDAI SO WHY WOULD THEY WANT TO SAY IT WAS BAD PRIOR TO ANY BREAKDOWN. RIGHT. I FEEL LIKE THIS SEVERE OF AN ISSUE SHOULD HAVE AN INDEPENDENT INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000137June 20, 2017
ENGINE
DRIVING AT HIGHWAY SPEED ON CAPITAL BELTWAY THE ENGINE JUST STOPPED. HAD TO COAST TO RIGHT SHOULDER WITH HAZARD LIGHTS ON. NEAR COLLISION. CAR STARTED UP. LATER THAT AFTERNOON THE CAR STARTED KNOCKING AND THEN THE OIL LIGHT STARTED PULSING AND THEN THE CAR JUST STOPPED AT HIGHWAY SPEEDS. HAD TO LIMP IT TO THE RIGHT SHOULDER AND WAIT 2.5+ HOURS TO GET A TOW TO THE DEALERSHIP. 101,846 MILES. I'VE HAD TO REPLACE THE STARTER AND FIX THE STEERING ISSUE AT MY COST. I MAINTAIN MY VEHICLES PER FACTORY SPEC AND TAKE THEM TO THE DEALER FOR REPAIRS. (I HAVE A FORD RANGER WITH 240,000 MILES ON IT!). DEALER HAS INFORMED ME THAT THE ENGINE NEEDS TO BE REPLACED OR REBUILT. THE 2.4L ENGINE IS NOTORIOUS FOR THIS FAILURE PATTERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000169June 20, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAIL LIGHTS KEEP BLOWING OUT BULBS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995082June 14, 2017
WHEELS, SEAT BELTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, A KNOCKING SOUND WAS HEARD INSIDE THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE PULLED TO THE RIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V152000 (SEAT BELTS). THE CONTACT CALLED THE DEALER (HYUNDAI OF DURHAM IN DURHAM, NORTH CAROLINA) AND WAS TOLD TO BRING IN THE VEHICLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995177June 14, 2017
ENGINE, POWER TRAIN
CAR STALLLED WHILE DRIVING. WAS ABLE TO RESTART IT AND CONTINUE DRIVING. HAPPENED AGAIN. 3RD TIME COULD NOT RESTART AND ENGINE STARTED SMOKING. MECHANIC SAYS THAT THE ENGINE IN SEIZED AND SMOKING WAS THE STARTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995181June 14, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL GAUGE AND FUEL PUMP SENDING UNIT. SAFETY ISSUE WITH THE FUEL GAUGE AS IT WILL NOT ACCURATELY SHOW FUEL LEVEL AND WILL SOMETIMES SHOW EMPTY BECAUSE OF A FAULTY FUEL PUMP SENDING UNIT. THE WARRANTY ON THIS VEHICLE SHOULD BE EXTENDED TO REPAIR THIS SAFETY ISSUE. THIS STARTED APPROXIMATELY TWO YEARS AGO AND HAS GOTTEN PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995239June 14, 2017
VEHICLE SPEED CONTROL
CRUSE CONTROLS DOES NOT ENGAGE AND/OR DOES NOT DISENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994416June 12, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO WIN HYUNDAI (3462 PECK RD, EL MONTE, CA 91731). THE DEALER STATED THAT THEY WOULD NEED TO KEEP THE VEHICLE FOR 4-5 MONTHS UNTIL THEY COULD OBTAIN THE REPAIR PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994421June 12, 2017
STEERING
STEERING WHEEL / STEERING COUPLER. STEERING WHEEL WOULD SHAKE AND RATTLE WHEN DRIVING OVER A BUMP( ALL THE TIME) OR HIT A CERTAIN SPEED OR DRIVING ON A FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994508June 12, 2017
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE MAKING A LEFT OR RIGHT TURN, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE STEERING WHEEL. THE CONTACT CALLED THE HYUNDAI DEALER IN STOCKTON, CA AT 855-371-9460 AND WAS INFORMED THAT SHE NEEDED A RUBBER COUPLING FOR THE STEERING WHEEL. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE FOR THE EXTENDED WARRANTY AND COULD NOT BE SERVICED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OVER THE MILEAGE AND THE CONTACT NEEDED TO PAY FOR THE REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994325June 11, 2017
ELECTRICAL SYSTEM
TAKATA RECALL MY DOOR LOCKS ON MY PASSENGER DOOR NO LONGER WORKS, HAVE TO DO LOCKING AND UNLOCKING BY HAND. ALL OTHER DOORS IN THE CAR WORK, BUT NOT PASSENGER. NORMALLY WHEN THE CAR IS IN DRIVE ALL DOORS LOCKS AUTOMATICALLY AND WHEN IN PARK THE UNLOCK UNTIL YOU LOCK WITH THE REMOTE....ALL DOES IT BUT THE PASSENGER. DEALERSHIP QUOTED ME 378 TO FIX OMG, THESE SHOULD BE A RECALL..I REGRET BUYING THIS CAR , BECAUSE IT HAVE MANY ISSUES YOU SEE THE RECALL LIST....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994075June 9, 2017
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
THIS VEHICLE HYUNDAI SONATA HYBRID HAS ALL THE ISSUES THAT THE REGULAR HYUNDAI SONATA RECALLS HAVE ENGINE WAS REBUILT DUE TO METAL SHAVINGS IN THE OIL PAN, ALSO THIS HYBRID ACCELERATES AT TIMES WHEN IT DOESNT RUN ON BATTERY (ENGINE KICKS IN) TOO MANY ISSUES WITH THIS HYUNDAI SONATA HYBRID!!! IN MOTION ON HIGHWAY/ CITY STREETS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994092June 9, 2017
AIR BAGS
HAVE A 2011AND THE AIR BAG LIGHT STAYS ON WONT GO OFFI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994153June 9, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE ENGINE MALFUNCTIONED AND THE CONTACT HEARD A LOUD KNOCKING NOISE WITHIN THE ENGINE. THE VEHICLE LOST POWER COMPLETELY. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO WITHNELL HYUNDAI OF SALEM, OREGON, WHERE A DIAGNOSTIC FOR NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) WAS PERFORMED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE VEHICLE WAS TAKEN TO SHEPARD'S HYUNDAI OF EUGENE, OREGON WHERE THE OIL PAN WAS TESTED AND IT WAS DETERMINED THAT METAL SHAVINGS WERE DEPOSITED IN THE ENGINE OIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO WARRANTY COVERAGE DUE TO THE CONTACT'S RECONSTRUCTED TITLE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994229June 9, 2017
STEERING
THE STEERING WHEEL HAS A DEFECTIVE PART AND THERE IS NO RECALL. COMPLAINTS ALL OVER THE INTERNET. THE STEERING WHEEL CLICKS WHEN YOU TURN OR HIT A BUMP AND THE STEERING WHEEL IS VERY LOOSE. THE DEFECTIVE PART IS A "COUPLER" THAT COSTS $5 TO BUY, BUT THEY WANT $400 FOR LABOR. THIS IS A COMMON KNOWN ISSUE AND IT'S A SAFETY HAZARD, BUT THERE'S NO RECALL. IT'S RIDICULOUS. I NEARLY LOST CONTROL HITTING A BUMP BECAUSE THE STEERING IS SO LOOSE FROM THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994244June 9, 2017
ELECTRICAL SYSTEM, STEERING, SUSPENSION
I HAVE HAD ISSUES WITH THIS CAR SINCE I PURCHASED IT AND PURCHASE THE EXTENDED WARRANTY HOWEVER ALL IT HAS DONE IS HELP WITH STANDARD OIL CHANGES. THE POWER STEERING OR THE STEERING WHEEL RATHER BEGIN MAKING A LOUD CLICKING NOISE WHEN GOING IN REVERSE IT WOULD BE MORE PRONOUNCED I TOOK IT TO THE DEALERSHIP AND AFTER TWO TIMES THERE THEY FINALLY SAID OH IT'S THE LEFT TRANSAXLE I TOOK THE VEHICLE HOME AND IMMEDIATELY SAME SOUND I TOOK IT TO CAPITAL HYUNDAI AND THEY SAID OH IT'S THE RIGHT TRANSAXLE MY TIRES HAVE WORN THREE TIMES ALREADY ON THE FRONT SINCE I PURCHASED THIS CAR IN 2014 SO I'M GOING THROUGH SIX TIRES IN THREE YEARS ON THE FRONT END IN ADDITION TO THIS PROBLEM I TOOK THE CAR IN BECAUSE THE RADIO VOLUME UP BUTTON WHEN I PRESSED IT WOULD INITIATE THE PHONE FUNCTIONS OF THE CAR WHEN I WOULD HIT CRUISE CONTROL RESUME THEN IT WOULD CANCEL THE CRUISE CONTROL COMPLETELY I TOLD HIM THIS AND THEY ENDED UP REPLACING THE LEFT SIDE BUTTONS ON MY STEERING WHEEL BUT NOW MY CRUISE CONTROL DOESN'T WORK AT ALL IN ADDITION TO THIS WHEN I PLUG IN IPHONE CHARGER SOCKET INTO THE POWER RECEPTACLE THE RADIO STOPS WORKING AND HAS COMPLETE INTERFERENCE WHEN I PULL IT OUT THE INTERFERENCE STOPS IN THE RADIO RETURNS TO NORMAL THE COOLING FUNCTION OF THE VEHICLE IS NONEXISTENT IT BLOWS HOT AIR REGARDLESS UNTIL THE ENGINE GETS REALLY WARM THEN IT WILL BLOW COOL AIR. AS SOON AS THE VEHICLE STOPS MOVING INSTANCE IF I STOP AT A RED LIGHT IT BEGINS BLOWING HOT AIR AGAIN. WHEN I HAD MY OIL CHANGED IN THE LAST TIME I CHECKED THE OIL AND IT WAS ALREADY BLACK I TOOK THE CAR IN FOR THESE SERVICE FOR THE RECALL FOR THE ENGINE INSPECTION AND I FEEL LIKE HYUNDAI IS GOING TO SAY THERE'S NOTHING WRONG WITH THE CAR BECAUSE THEY'RE REPRESENTING HYUNDAI. I BELIEVE THERE SHOULD BE AN INDEPENDENT INSPECTION FACILITY TO ENSURE THAT THESE ENGINES ARE UP TO STANDARD I DON'T BELIEVE MY ENGINE IS OK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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