Hyundai Sonata Complaints (2014)

778 consumer complaints on file.

#11578078March 18, 2024
ENGINE
The contact owns a 2014 Hyundai Sonata. The contact stated that while at an intersection, the vehicle stalled. There was smoke coming from the engine compartment. The contact stated that several unknown warning lights were illuminated after the failure. The vehicle was towed to a tow lot, and the contact was informed that the failure was because the engine had seized. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 89,814.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574687February 29, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 15 MPH and slowing to enter the driveway, he heard an abnormal sound coming from the engine compartment. The contact stated that the sound was like a loud clicking sound and then the vehicle stalled. The contact stated that there were no warning lights illuminated. The contact shifted the vehicle into park(P) and attempted to restart the vehicle; however, the instrument cluster illuminated with several warning lights illuminated and the vehicle failed to start. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573937February 26, 2024
ENGINE
This car burns oil at the rate of a quart every 300 miles.I have had it at the dealer several times and Hyundai has been no help at all. Their final recommendation was to replace the engine and I would have to pay for this repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573958February 26, 2024
STEERING
Steering Column had to be replaced with only 42000 miles on the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573364February 22, 2024
ENGINE
Engine was loosing power and know dosent start at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570339February 6, 2024
ELECTRICAL SYSTEM
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 30 MPH, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to an independent dealer where it was diagnosed and determined that the battery fuse needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569104January 31, 2024
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
I am filing a complaint due to the lack of timely fix of this recall. It has been more than four months since the recall was issued (NHTSA Recall Number 23V651000) with no repair available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569110January 31, 2024
SEATS
The driver's seat lost a bolt and the seat was no longer bolted down at the back, although sitting on it would lower it. I took it to a mechanic and they re-attached the screw and bolt but were unable to do so in a way that the seat operates properly. It still lifts when I get out of the car and lowers when I sit down. This is available for inspection if needed. The safety concern is that in the event of an accident, the seat may detach from the base of the car. The problem has been reproduced by an independent service center. The work was done in Feb 2022. The vehicle hasn't been inspected by any others. There were no warnings or other symptoms before or after the event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568633January 29, 2024
ENGINE
I have a 2014 Hyundai Sonata that had its engine replaced as part of the recall. The car was taken to Hyundai of Central FL in January 2022 and repairs were completed in May 2022. Since that time the car has had several repairs that I feel are a cause of the faulty engine and or engine related to the replacement. These repairs include oxygen sensors both front and rear replaced, additional sensors, catalytic converter, transmission flush. Just in this month the car has been taken to Greenway Hyundai in Orlando weekly for a check engine light. The car was taken last week after the check engine light came on again and oxygen sensors needed to be replaced again. After the car was picked up last Wed, the check engine light on again and is currently sitting at Greenway Hyundai in Orlando for additional diagnostics. I may have to pay for diagnostic fee again and additional repairs again. So far, the repair costs exceed $3,000. The car displays show that it is one notch from overheating, runs a little sluggish, knocking noise at times and are experiencing similar issues when prior to when the engine was replaced initially back in May 2022. I am afraid of the car seizing up while I'm driving potentially causing an accident or fire as several consumers have noted the same. I have corresponded with Hyundai Corporate on several occasions asking for assistance as I quite frankly do not feel safe Hyundai or Kia vehicles. I had also asked for some type of assistance with my repair costs again that I feel are engine related otherwise why else would the check ENGINE light be displayed. In all instances Hyundai Corporate has simply skirted the greater issue and provided me with a staged response. Now I’m being told that possibly the injectors need to be replaced on a car whose engine was replaced less than 2 years ago. I’ve asked Hyundai several times to replace the car in like kind and quality because they are allowing a car to be unsafe to be operating .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568266January 27, 2024
ENGINE
Engine started making a weird knocking noise & was smoking from oil lid. Was driving & the noise got louder & then started to making a squealing noise. Started heading towards the dealership & it slowly started loosing power. Got to the turning lane to turn into the dealership parking lot, car immediately died in middle of road causing me to almost be hit by another vehicle . It started up long enough for me to make it into the parking lot. Car is now currently sitting at dealership waiting till Monday for Hyundai Service center to look at it. I originally had an appt scheduled for Tuesday to get it looked at but it didn’t last that long. speed limit was 35, I couldn’t even drive over 20 mph & had my emergency hazards on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567991January 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567856January 25, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566674January 20, 2024
ENGINE
In May 2022 the engine was replaced as part of the Theta engine recall. Since that time the vehicle has been taken back to the authorized Hyundai dealership for oxygen sensors and a catalytic converter to be replaced. The check engine light is still on and out of pocket expenses are in excess of $3000 and growing. Hyundai corporate is refusing to cover any of these expenses stating that it is not engine related. In the meantime the car check engine is still on and by not taking responsibility for this has caused a safety issues as it is a known fact that their cars have a history of catching fire and I’m fearful that this may occur unless Hyundai takes responsibility and reimburses for these repairs and/or replace the car with one in like,kind and quality. It is my firm belief that Hyundai is well aware that when the engine was recalled it created issues with other parts such as oxygen sensors, catalytic converter , etc to fail and by not taking fiscal responsibility has created a safety issue for millions of Americans. I am begging the NHTSA at demanding Hyundai replace the vehicle and /or reimburse for additional expenses mentioned above as I am not the only American having to deal with Hyundai’s negligence. Simply saying it is not part of the warranty is not an inclusive defensive when millions of American lives are at stake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566578January 19, 2024
ENGINE
As I was driving on the interstate, 25 or so miles away from, my car started to shake and the service lights appeared on the dashboard. I pulled to the shoulder of the road, and shut it off, i turned it back on and it ran for maybe about 10 more miles until it happened again. This time, I turn it back on to get it to run and it doesn’t even begin to shift into drive. It started making a grinding/knocking noise from the engine & shaking, so I shut it off. I had to get it towed home and it has just been sitting in the drive way for a couple weeks now because it’s undrivable. I had no knowledge prior to this incident of an engine recall issued on the car, the dealer I bought it from didn’t inform me and neither did my lien holder. I contacted Hyundai of Slidell and they said since these open safety recalls have not been addressed that they will just reject them. There are about 2 from before I even bought the car that were issued in 2017 I believe that have not been completed. I bought the car in October of 2021 and was not informed of these safety recalls. Prior to this incident, no warning service lights had appeared and I was never told that I need to get my engine inspected as it ran fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563096January 2, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS module is damaged. Car is not operable. Dealership did diagnostic on vehicle. And stated there is an ABS recall. But no remedy as of yet. Car will not operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562053December 27, 2023
STRUCTURE:BODY
Door will not open from inside or outside of the vehicle and it is a safety issue. There are forums of the same issue with this make and models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561709December 24, 2023
ENGINE
My engine is burning through oil and also smoking while driving and has a burn smell coming through air vent. I scheduled to have it repaired and have a screenshot of the recall but when I took it to get repaired they stated there are no recalls on my vehicle and I would have to pay. I then called Hyundai customer service and was told they see the recall in one system but not the other and that they will give me a call back. I then never received a call back so I called again and was told that they cannot fix the engine recall and that I would need to get a diagnostic and pay for it myself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561588December 22, 2023
UNKNOWN OR OTHER
The two struts that hold the engine hood in the upright position fail abruptly without warning causing the hood to randomly slam shut that can result in a traumatic brain injury, amputation, etc. that may result in an injury or death. Some other vehicles with engine hoods that are held up by two struts have a metal prop to ensure the hood is held in the upright position in the event the hood struts fail. This safety issue put me at risk as I narrowly avoided severe injury and potential amputation of my hand and/or fingers when the hood randomly slammed down. This problem has not yet been confirmed by a dealership or independent service. This vehicle component has not yet been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560225December 15, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM
Vehicle displaying "hybrid system warning! Safely stop and do not drive!" And "check brake" car will not drive over 15 mph. Also draining has And 12 volt battery. Took it to hyundai dealership and was told that the brake module was damaged and needed replacement. We are aware of the current ABS recall. And waiting for remedy
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559742December 12, 2023
ENGINE
With the 2014 Hyundai Sonata GLS off and onto a tow truck, it spontaneously burst into flames and the eventual total loss of the vehicle. The 2014 Hyundai Sonata GLS need to be added to the notice to Hyundai consumers in the Hyundai 251 recall.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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