Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11119879August 14, 2018
AIR BAGS, SEAT BELTS:PRETENSIONER
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE REMEDY AND PART FOR NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS) TO THE DEALER (GANLEY WESTSIDE HYUNDAI, 25600 LORAIN RD, NORTH OLMSTED, OH 44070, (440) 734-2000) WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. *TT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119747August 13, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
AFTER HITTING THE BRAKES THE BRAKE LIGHTS STAYED ON, AFTER A FEW MINUTES THE CAR WENT TO IDLE WITHOUT WARNING, THEN BACK TO CRUISE THEN BACK TO IDLE AND STAYED ABOUT A MINUTE, THEN BACK TO CRUISE, THEN BACK TO IDLE. HYUNDAI IS AWARE OF THE PROBLEM, BUT NOT ISSUING A RECALL. THE PROBLEM ALMOST CAUSE A CRASH WITH CARS GOING AROUND US. IF IT WOULD HAVE HAPPEN ON THE FREEWAY IT WOULD HAVE BEEN WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119007August 10, 2018
EXTERIOR LIGHTING
INTERMITTENT HEADLIGHTS FLICKERING ON AND OFF AT NIGHT WHEN USING TURN INDICATOR AND OTHER RANDOM TIMES...BEEN ONGOING FOR SEVERAL MONTHS....GETTING WORSE....DANGEROUS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118964August 10, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH BRAKE TAILLIGHTS BULBS KEEPS BURNING OUT THIS IS AN ONGOING ISSUE, IT HAPPENED FOUR TIMES FOR ME THIS YEAR 8/1/2018, AND THREE TIMES LAST YEAR 2017. EVERY TIME IT HAPPENS I CHANGE THE BULBS WITH THE MANUFACTURE STANDARD ONES BUT FAILS AGAIN AND AGAIN, I HAVE DONE SOME GOOGLE RESEARCH AND FIND FORUMS OF COMPLAINTS REGARDING THIS BRAKE LIGHT PROBLEM. ITS BECOMING A SAFETY ISSUE BECAUSE THE TAIL LIGHTS SOCKETS ARE OVERHEATING CAUSING THE BULD TO MELT AND STICK INTO THE TAIL LIGHTS SOCKET, I NOTICE THE SAME PROBLEM WHEN I CHANGE MY BULB EARLIER THIS YEAR. THERE'S A LOT OF HYUNDAI OWNERS COMPLAINING ABOUT THIS ISSUE IT NEEDS TO BE FIX BEFORE SOMEONE'S CAR CATCH ON FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118695August 9, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 45 MPH, AN ABNORMAL NOISE WAS HEARD UNDER THE HOOD. THE VEHICLE STALLED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11118513August 8, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRAMAN MIAMI HYUNDAI, 2001 NE 2ND AVE, MIAMI, FL 33137, (305) 571-1200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 11506645. THE FAILURE MILEAGE WAS 148,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118528August 8, 2018
ENGINE
MY ENGINE CATCH ON FIRE. I WAS DRIVING HIGHWAY WHEN I STARTED TO HEAR A LOUD FLAPPING / KNOCKING NOISE . IT GOT LOUDER WHEN I PRESSED ON THE GAS PEDAL. ALL OF A SUDDEN THE ENGINE DIED GOING 55 MPH ON THE HIGHHWAY. I GUIDE THE CAR TO THE SIDE OF THE HIGHWAY . IMMEDIATELY SEEING SMOKE COMING FROM THE HOOD/ ENGINE. THEN FLAMES SHOOT UP FROM THE ENGINE. GOT OUT THE CAR CALL 911 . THE FIRE DEPARTMENT WAS ABLE TO PUT THE FIRE OUT BUT IT WAS TOO LATE THE WHOLE ENGINE WAS DESTROY. GLAD I WAS NOT HURT BUT MY CAR IS A TOTAL LOSS. I DIDNT HAVE THE POLICE REPORT WILL HAVE IT WITHIN 10 DAYS PER ALABAMA STATE TROOPER DEPARTMENT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11118092August 6, 2018
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD WHEN THE STEERING WHEEL WAS TURNED TO THE RIGHT OR LEFT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN THE MANUFACTURER'S EXTENDED WARRANTY: TXX7 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115600August 3, 2018
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING MY VEHICLE ON THE 95 N GOING ONTO 295 N HIGHWAY FOR APPROXIMATELY 1 HOUR WHEN IT STARTED TO LOSE POWER AND SMOKE. I PULLED OVER AND DISCOVERED VIA ANOTHER CAR PASSING BY THAT THE VEHICLE WAS ON FIRE AND IT WENT UP IN FLAMES.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11115270August 2, 2018
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I WAS DRIVING MY VEHICLE ON JULY 25, 2018 AND IT SUDDENLY STOPPED ON THE HIGHWAY. I TOOK IT IN AND WAS TOLD THAT THERE WAS AN ENGINE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115271August 2, 2018
ENGINE
COMPLETE ENGINE FAILURE TODAY. VEHICLE WAS IN AN ACCIDENT NOW THE ALARM SYSTEM DOES NOT WORK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11115291August 2, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I WENT TO DRIVE MY CAR TO WORK FRIDAY MORNING 6/27/2018 AND IT WAS DEAD. MY HUSBAND HAD MY BATTERY TESTED, THEY SAID IT WAS LOW SO WE BOUGHT A NEW BATTERY AND IT WORKED. CAR RAN FINE FOR THE NIGHT AND NEXT AFTERNOON, THEN OUT OF THE BLUE MY CAR STALLED AND WOULDN'T START AGAIN ( 6/28/2018) I HAD TO JUMP IT. IT STARTED RIGHT AWAY NO PROBLEMS, NOISES ETC. I WENT AHEAD AND DROVE IT TO OUR MECHANICS PLACE ACROSS TOWN (APPROX. 2-3 MILES) FOR THEM TO LOOK AT ON MONDAY. AS WE WERE GETTING OUT OF THE CAR (IT WAS TURNED OFF AND PARKED) WE NOTICED SMOKE COMING FROM UNDER THE HOOD AND THEN VERY QUICKLY FLAMES. WHEN I DROVE THE CAR THOSE 2-3 MILES THERE WAS NO STRANGE NOISES OR SOUNDS COMING FROM ENGINE. WE CALLED FIRE DEPARTMENT. THIS HAPPENED 07/28/2018. AND MY CAR HAS BEEN SEEN BY THE INSURANCE COMPANY AND IS TOTALED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11115323August 2, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115409August 2, 2018
SEAT BELTS
TL* THE CONTACT OWNED A 2013 HYUNDAI SONATA. WHILE STOPPED AT A RED LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT STRUCK THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT STATED THAT THE SEAT BELT RESTRAINT SYSTEM FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE SEAT BELT SUPPORT AND FRONT PASSENGER SEAT FRACTURED. THE CONTACT SUSTAINED A CONCUSSION, A HEMATOMA ON THE FOREHEAD, AND SWELLING OF THE BRAIN. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE HEAD AND SWELLING WHEN HER HEAD STRUCK THE WINDSHIELD. TWO ADDITIONAL PASSENGERS IN THE REAR SEATS SUSTAINED MINOR INJURIES. THE CONTACT AND PASSENGERS SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,500.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11115443August 2, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE I WAS DRIVING THE CAR STOPPED AND WOULDN'T START, ALL THE LIGHTS CAME ON,MESSAGE ON DASHBOARD READ "HYBRID SYSTEM ERROR" "CHECK CHARGING SYSTEM" THAN EVERYTHING WENT OFF, NO POWER, NO EMERGENCY LIGHTS, THIS IN THE MIDDLE OF A BUSY STREET. LUCKILY A SHERIFF'S WAS NEARBY AND REROUTED CARS. VERY SCARY. SEEMS I AM NOT THE ONLY ONE THAT HAS A SIMILAR EXPERIENCE. THIS HAPPENED WHEN I WAS GOING TO WORK AT 7:45AM AT S VERY BUSY INTERSECTION. CAR IS AT MECHANIC'S SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115112August 1, 2018
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 70 MPH, SMOKE APPEARED FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE VEHICLE HAD AN OIL CHANGE PRIOR TO THE FAILURE. THE DEALER (BRAMAN MIAMI HYUNDAI, 2001 NE 2ND AVE, MIAMI, FL 33137, (786) 220-6929) ACKNOWLEDGED THE ENGINE FAILURE AND STATED THAT THE ENGINE NEEDED REPLACEMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11115218August 1, 2018
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V137000 (SEAT BELTS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HYUNDAI MOTOR AMERICA, 1120 INTERNATIONAL PKWY # 125, FREDERICKSBURG, VA 22406, (540) 752-0859) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114456July 30, 2018
ENGINE
DEALERSHIP PERFORMED OIL CONSUMPTION TEST. ADDED/TOPPED UP IN EXCESS OF 1 LITRE OIL EVERY 1500 KILOMETRES. ABBOTSFORD HYUNDAI AND HYUNDAI CANADA STATE THIS IS NORMAL OIL CONSUMPTION ! THE VEHICLE CANNOT MAKE IT FROM ONE OIL CHANGE (EVERY 6000 KILOMETRES) TO NEXT WITHOUT THE ENGINE GOING DRY! THIS SEEMS UNACCEPTABLE. OWNED MANY DIFFERENT BRANDS AND HAVE NEVER HAD THIS ISSUE! ALSO THE ENGINE IS VERY LOAD (SOUNDS RATTLING).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114226July 27, 2018
ENGINE
ON JULY 10,2018 I TOOK MY 2013 HYUNDAI SONATA LIMITED TO MCCAFFERTY HYUNDAI SERVICE IN LANGHORNE, PA FOR A ROUTINE FRONT BRAKE JOB. AS I DROVE HOME AFTERWARDS I NOTICE A 'PULSING' WHEN APPLYING THE BRAKES. I CALLED THE SVC DEPT AND WAS INSTRUCTED TO RETURN. I WAS THEN TOLD I NEEDED NEW ROTORS EVEN THOUGH THEY HAD JUST DONE MY BRAKES. DRIVING HOME AFTER THIS VISIT MY CAR BEGAN STALLING WHEN I WOULD COME TO A STOP. IN THE TEN MINUTES IT TAKES ME TO GET HOME MY CAR STALLED 9 TIMES, AND BY THE TIME I GOT TO MY STREET THERE WAS SMOKE COMING FROM UNDER THE HOOD. ON THIS VISIT TO THE SVC DEPT I WAS TOLD THE STARTER HAD FAILED AND NEED REPLACED AND THAT IT HAD RUINED THE BATTERY, SO THEY REPLACED BOTH. I DROVE THE CAR FOR A LITTLE OVER TWO WEEKS AND ON JULY 26 IT BEGAN MAKE A HEAVY TAPPING SOUND DURING ACCELERATION, BUT WOULD SUBSIDE WHEN IDLING, SO I MADE ANOTHER APPT. FOR JULY 30. ON THE MORNING OF JULY 27 I GOT IN MY CAR TO GO TO WORK AND WHEN THE ENGINE STARTED THERE WAS A 'CHIRPING ' SOUND AND THE TAPPING SOUND BECAME LOUDER AND MORE CONSTANT AND WAS ACCOMPANIED BY A RATTLING ALONG WITH THE 'CHIRPING ' SO I DROVE RIGHT TO MCCAFFERTY. I AM NOW BEING TOLD THAT I HAVE 'METAL SHAVINGS FLOATING AROUND IN THE BOTTOM OF THE ENGINE' AND THAT ' HYUNDAI HAS BEEN HAVING SOME ISSUES WITH THESE ENGINES'. SO NOW MY ENGINE IS BEING REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113719July 26, 2018
ENGINE, SEAT BELTS
THE MANUFACTURER OF MY CAR HAS FAILED TO REMEDY MULTIPLE SAFETY RECALLS FOR MY VEHICLE IN A TIMELY MANNER. THE KNOWN RECALLS WERE ISSUED IN 2017, AND ARE RECALL #162 AND #169.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata