Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11040459October 27, 2017
UNKNOWN OR OTHER
WE PURCHASED A 2011 HYUNDAI SONATA IN 2011. IN JUNE OF 2013 MY WIFE WAS DRIVING WHEN FOR NO APPARENT REASON THE SUNROOF SHATTERED. I CALLED THE DEALER BUT WAS TOLD THAT THE WARRANTY DID NOT APPLY TO THAT SITUATION AND THAT I SHOULD CONTACT MY INSURANCE COMPANY. WE HAD A $500 DEDUCTIBLE COMPREHENSIVE POLICY. WE PAID THE $500 AND THE INSURANCE COMPANY PICKED UP THE BALANCE. TODAY, I READ AN ARTICLE IN THE CONSUMER REPORT MAGAZINE THAT RELATED THAT THIS IS A COMMON PROBLEM SO I THOUGHT I WOULD REPORT THIS INCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040291October 26, 2017
SERVICE BRAKES
TAKATA RECALL . TODAY I HAVE AN ISSUE WITH MY CAR THAT IS WHEN I STOPPED ON ALMOST TOP OF A HILL ON A RED SIGNAL SUDDENLY THE BRAKES PEDAL GO DOWN AND THERE WAS A LIGHT ON SAYING : CHECK BRAKES AND I BEGAN TO LOSS BRAKE POWER SO I PRESSED ON THE ACCELERATE PEDAL TO STOP DRIFTING BACK AND PARKED IT ASIDE AND TURNED THE ENGINE OFF THEN ON AND EVERYTHING WAS NORMAL , THAT ISSUE HAPPENED BEFORE ONE MONTH AND I CHANGED THE ROTORS AND PADS FOR THE FOUR TIRES AND EVERYTHING WAS FINE SINCE AS MY MECHANIC SAID .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039653October 25, 2017
UNKNOWN OR OTHER
I AM UNABLE TO REMOVE MY KEY FROM THE IGNITION. THE VEHICLE WILL START WITH NO PROBLEM BUT THE KEY WILL NOT COME OUT OF THE IGNITION. I CURRENTLY LEAVE MY KEY IN THE ACC POSITION WHEN PARKED. IT WILL NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035879October 23, 2017
ENGINE, UNKNOWN OR OTHER
MY CAR USE TOO MUCH OIL, EVERY WEEK I HAVE TO ADD A QUART IN A HALF OF OIL, THAT IS BECOMING EXTREMELY PRICEY FOR ME AND GETTING OIL CHANGES IS WORTHLESS TO ME BECAUSE IT LIKE I'M WASTING MONEY BY GETTING THEM. IT WOULD ALSO HELP TO HAVE A LOW OIL WARNING LIGHT SHOW UP BECAUSE BEFORE I NOTICED THIS PROBLEM WITH MY CAR I WAS VERY LOW ON OIL GETTING OFF THE HIGHWAY THAT GOD I WAS ONLY BLOCKS AWAY FROM A AUTO PART STORE TO BY SOME MOTOR OIL...THIS REALLY DO SUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035907October 23, 2017
VEHICLE SPEED CONTROL
CRUISE CONTROL FAILS TO DISENGAGE BY REPEATEDLY AND FIRMLY DEPRESSING THE CANCEL SWITCH ON THE STEERING WHEEL. CRUISE CONTROL MUST BE DISENGAGED BY MANUALLY DEPRESSING THE BRAKE PEDAL. UPON HARSHLY HITTING THE WHEEL IN THE GENERAL PROXIMITY OF THE SWITCH IT WILL SOMETIMES BEGIN TO WORK AGAIN RANDOMLY, OTHER TIMES IT WILL NOT FUNCTION AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035443October 21, 2017
AIR BAGS
TAKATA RECALL. I RECENTLY RECEIVED MAIL REGARDING POSSIBLE RECALL OF THE AIRBAG ON MY DRIVER'S SIDE. I CHECKED THE SITE AND IT STATED THERE ARE NO ACTIVE RECALLS FOR MY VEHICLE HIWEVER, I HAVE NOTICED FOR A COUPLE WEEKS THAT THE AIRBAG LIGHT ON MY DASHBOARD HAS BEEN ON. HOW DO I HANDLE THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034767October 20, 2017
SERVICE BRAKES, EXTERIOR LIGHTING
BRAKE LIGHTS DO NOT WORK WHEN I CUT ON MY LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034640October 19, 2017
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TUVO UN ACCIDENTE Y FUE DECLARADO PERDIDA TOTAL ,LAS BOLSAS NO EXPLOTARON
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11033986October 17, 2017
ELECTRICAL SYSTEM
THE BATTERY DIES EVERY NIGHT. I CUT OFF ALL THE LIGHTS, THE RADIO, AND ETC. YET I CONTINUOUSLY WAKE UP TO A DEAD BATTERY! SOMETHING IS DRAINING MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033984October 17, 2017
ENGINE
HAD TO REPLACE ENGINE DUE TO SERIOUS ENGINE MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034022October 17, 2017
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS NO OIL IN THE ENGINE AND THE ENGINE SEIZED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE HAD ALREADY BEEN SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE), ALTHOUGH THE CONTACT STATED THAT THE VEHICLE HAD NEVER BEEN SERVICED FOR THAT RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033504October 16, 2017
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING COLUMN MADE AN ABNORMAL CLICKING SOUND WHEN TURNED. THE FAILURE OCCURRED WITHOUT WARNING. ATLANTIC HYUNDAI (193 SUNRISE HWY N SERVICE RD, WEST ISLIP, NY) WAS CONTACTED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,158.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033114October 12, 2017
POWER TRAIN, ENGINE, SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE VEHICLE SPUTTERED, MADE A KNOCKING NOISE, AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO SOUTHERN STATES SUBARU OF RALEIGH (2511 WAKE FOREST RD, RALEIGH, NC 27608 (888) 439-5154) WHERE IT WAS DIAGNOSED WITH A FAULTY ENGINE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V568000 (ENGINE). UPON RETRIEVING THE VEHICLE FROM THE DEALER, A CLICKING SOUND WAS HEARD COMING FROM THE STEERING COLUMN AND UNDERNEATH THE VEHICLE. THE DEALER INFORMED THE CONTACT OF A RECALL FOR THE STEERING COUPLER, BUT THE VEHICLE WAS OVER THE MILEAGE AND COULD NOT BE REPAIRED PER THE MANUFACTURER RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V190000 (STEERING), BUT WAS UNSURE IF THE RECALL WAS SERVICED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFFERED THE CONTACT TO HYUNDAI AWARDS TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER INQUIRED OF AN ESTIMATE OF THE REPAIRS. WITHOUT AN ESTIMATE, THE CONTACT QUOATED $500. THE VEHICLE WAS THEN TAKEN TO JOHNSON HYUNDAI OF CARY (5000 OLD RALEIGH RD, CARY, NC 27511(919) 439-2059) WHERE IT WAS DIAGNOSED WITH A STEERING COUPLER AND AXLE FAILURE. THE TECHNICIAN STATED THAT THE AXLE DAMAGE OCCURRED AT THE TIME OF THE ENGINE REPLACEMENT. THE CONTACT CALLED THE MANUFACTURER AGAIN WITH A MORE ACCURATE REPAIR COST OF $800, AND WAS INFORMED THAT THEY WOULD ONLY PAY $500 TOWARDS THE REPAIR. THE FAILURE MILEAGE WAS 90,043.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032772October 10, 2017
STEERING
CAR WILL JERK WHILE DRIVING AND HAS HEAVY VIBRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032336October 9, 2017
STEERING
STEERING WHEEL COUPLING. I HAVE HAD A CLICKING/CLUNKING SOUND COMING FROM THE STEERING COLUMN FOR MONTHS, IT IS AUDIBLE WHEN YOU ARE SITTING STILL, DRIVING, TURNING, AND WHEN YOU GO OVER 60 MPH, IT IS CAUSING THE STEERING WHEEL TO SHAKE PROFUSELY. I FINALLY GET ONLINE TO RESEARCH WHAT IT COULD BE AND I SEE HUNDREDS OF OTHER COMPLAINTS ABOUT THE EXACT SAME PROBLEM ON THE SAME YEAR MAKE AND MODEL OF MY CAR. IT IS A PART THAT COSTS LESS THAN 3 BUCKS TO REPLACE, BUT OWNERS ARE BEING CHARGED OVER 300 BUCKS TO REPLACE THIS, FOR THE LABOR. IF THIS IS SUCH A WIDESPREAD, WELL KNOWN ISSUE, HOW IN THE WORLD IS THERE NOT A RECALL FOR THIS CHEAP PART? IS IT GOING TO TAKE SOMEONE DYING WHILE DRIVING FOR THIS TO BE REPLACED? THIS IS ABSOLUTELY RIDICULOUS AND THE NHTSA REALLY NEEDS TO STEP IN AND DO SOMETHING ABOUT THIS HIGHWAY ROBBERY THAT HYUNDAI IS GETTING AWAY WITH ON SUCH A WIDESPREAD ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032597October 9, 2017
AIR BAGS
AIR BAGS LIGHT TURNED ON ALL OF A SUDDEN AND STAYED ON. NEVER HAD ANY ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032265October 8, 2017
ENGINE
THIS VEHICLE IS BURNING A QT OF OIL EVERY 500 MILES! I HAVE HAD THE ENGINE RECALL DONE WITH NO ISSUES BUT OIL IS STILL DISAPPEARING. THERE ARE NO PUDDLES NOR ANY ON THE OUTSIDE OF THE ENGINE. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE AND AFTER ALL THE RECALLS AND REPAIRS I'VE DUMPED INTO THIS CAR, I WISH I HADN'T BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031893October 5, 2017
EXTERIOR LIGHTING
TAKATA RECALL MY HEAD LIGHTS FLICKER AND GO OUT WHEN EVERY I USE MY BLINKERS TO MAKE A TURN. IF MY HEAD LIGHTS ARE ON AND I DON'T USE MY BLINKERS WHEN I TURN I DON'T HAVE A PROBLEM. I HAPPENS MOSTLY WHEN I USE THE LEFT BLINKER. ALSO, THE LIGHTS ON THE DASH FLICKER AT THE SAME TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031429October 2, 2017
UNKNOWN OR OTHER
FEBRUARY 2017 AT AROUND 85,000 MILES WHILE DRIVING THE CAR ON A RESIDENTIAL STREET APPROACHING A RED LIGHT STOPPED MOVING. THE OIL, BATTERY AND ENGINE LIGHTS WENT ON, I TURNED CAR OFF AND TURNED BACK ON AND IT MOVED I DROVE RIGHT TO THE DEALERSHIP. AFTER TESTING THEY COULD FIND NOTHING WRONG. THE SAME THING HAPPENED AGAIN SEPTEMBER 28 AS I APPROCAHED A TRAFFIC LIGHT AND HAD MY FOOT ON THE BREAK, THE LIGHT CHANGED AND I PUT MY FOOT ON THE GAS AND THE CAR WOULDN'T MOVE. THIS TIME THE CAR (100,500 MILES ) IT FINALLY WOULD SPUTTER FORWARD ENOUGH TO BE PUSHED TO THE SIDE OF THE ROAD.. AND THE ENGINE LIGHT STAYED ON. THE CAR EVEN IN PARK WAS JERKING BACK AND FORTH.THIS IS IN ADDITION TO THE LAST FEW WEEKS THE CAR HAD MORNING HESITATION AFTER SITTING OVERNIGHT BUT THEN WAS FINE. THE CAR WAS IN FOR SERVICE ABOUT 3000 MILES AGO. THIS IS A SAFETY HAZARD .ANYONE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030866October 2, 2017
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AUTOMAX HYUNDAI (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, PHONE NUMBER: (800) 430-4607). THE CONTACT WAS INFORMED THAT THERE WAS AN OPEN RECALL ON THE SEAT BELTS, BUT NOT THE BRAKE LIGHTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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