Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11128804September 11, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DECELERATED AND EVENTUALLY CAME TO A COMPLETE STOP IN THE MIDDLE OF TRAFFIC. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED BY AAA TO PLAZA HYUNDAI (2740 NOSTRAND AVENUE #2, BROOKLYN, NEW YORK 11210, (347) 983-5977). THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 11575666. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128440September 10, 2018
ELECTRICAL SYSTEM, ENGINE
DRIVING DOWN THE HIGHWAY. GAUGES ALL NORMAL. NO WARNINGS SUDDENLY STARTING KNOCKING OVER HEATING. NO SMOKE. STOP AND PULL OVER. CAM SENSOR WAS TOTALLY MELTED. HEAD WAS CRACKED MOTOR NO GOOD. $4200 TO REPLACE MOTOR. DEALERSHIP SAID THERE WAS NO FIRE YET THE SENSOR WAS MELTED OUTSIDE OF THE HEAD. ANTIFREEZE CAME THROUGH PISTONS. HYUNDAI DOESN'T STAND BEHIND ANYTHING. ONE YEAR AGO IDLER BEARING FROZE CAUSING $1500 DAMAGE WITH 102000. THESE CARS SHOULD LAST LONGER FOR THE PRICE YOU PAY. THEY ALWAYS LAY THE BLAME BACK IN YOUR LAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128550September 10, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
THE GLASS SUNROOF EXPLODED FOR NO REASON.. I WAS DRIVING 9/5/18 ABOUT 5PM, NO ONE IN FRONT OF ME, NOTHING OVERHEADS, AND I HEARD A LOUD SOUND (LIKE A BULLET) DIDN'T SEE ANYTHING AROUND ME, THE WINDSHIELD LOOKED FINE, BUT THE GLASS SUNROOF HAD SHATTERED. THANK GOODNESS THE INSIDE ROOF LINER WAS CLOSED AND THE SHATTERED GLASS DID NOT FALL ON MY FACE OR INTO MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128596September 10, 2018
SERVICE BRAKES, ENGINE, STEERING
I WAS DRIVING DOWN THE ROAD AND CROSSED OVER SOME RAILROAD TRACKS. ONCE I CROSSED THE RAILROAD TRACKS AND BEGAN TO COME UP A HILL, MY CAR BEGAN TO STALL. SUDDENLY, MY CAR'S GAS PEDAL WOULD NOT WORK, THEN MY BRAKES STOPPED WORKING, AND THEN ALL OF MY DASHBOARD LIGHTS CAME ON (AS PICTURE) I WAS GOING ABOUT 45 MPH AND I HAD NO WAY OF STOPPING MY VEHICLE AND HAD TO USE MY EMERGENCY BRAKE TO STOP MY VEHICLE. I GOT MY CAR TO STOP IN THE MIDDLE OF THE ROAD AND I COULD NOT CRANK MY CAR UP OR MOVE IT OUT OF THE ROAD. I COULD NOT TURN MY STEERING WHEEL AND MY WHOLE CAR LOCKED UP AND BECAME UNMOVABLE. I DO NOT UNDERSTAND WHY EVERYTHING ELSE FAILED AND I ALMOST WRECKED INTO A WOODED AREA IN THE MIDDLE OF A CURVE ON THE BUSY ROAD. I HAD TO CALL POLICE TO CONTROL TRAFFIC AND TO KEEP ME AND MY VEHICLE SAFE. I WENT TO TUSCALOOSA HYUNDAI IN ALABAMA AND THEY SAID THAT MY CARS ENGINE SUDDENLY WENT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128342September 9, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY BRAKE LIGHTS CONSTANTLY BURN OUT AND GET HOT. MY HARNESS EVEN MELTS DUE TO THE HEAT AND MY BULBS. I HAVE REPLACED MY BRAKE LIGHTS AT LEAST 6 TIMES OR MORE IN LESS THAN 2 YEARS. I HAVE COMPLAINED TO HYUNDAIUSA AND THE DEALERSHIP ABOUT THE ISSUE SINCE 2016 FOR THEM TO WANT TO CHARGE ME OVER 500.00 FOR THE REPAIR. I'M ALSO HAVING ISSUES WITH MY HEADLIGHTS BLOWING, MY INTERIOR LIGHTS COMING ON WHEN THEY WANT TOO(HAVE TO LEAVE THEM ON OFF ALL THE TIME) AND MY LIGHTS FLICKERING. I AM TERRIFIED OF MY CAR CATCHING FIRE DUE TO THE ELECTRICAL ISSUES IT'S HAVING. THERE HAVE BEEN SEVERAL ISSUES WITH THIS CAR SINCE I HAD IT AND IT'S RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128167September 7, 2018
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 75 MPH, THE VEHICLE VEERED LEFT AND RIGHT AND WAS DIFFICULT TO DRIVE STRAIGHT. ALSO, WHILE THE VEHICLE WAS IN PARK, THE STEERING WHEEL MADE AN ABNORMAL NOISE WHEN BEING TURNED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128183September 7, 2018
STEERING
THE STEERING WHEEL MAKES A LOUD CLANKING SOUND, VIBRATES, AND DELAYS IN REACTING TO TURNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124463September 5, 2018
ENGINE
WAS DRIVING THE CAR ON A RESIDENTIAL ROAD WHEN THE ENGINE WITHOUT ANY WARNING OR ANY INDICATION THERE COULD BE A PROBLEM TOTALLY STALLED ON ME. I LOST ALL POWER, AND RIGHT AWAY LOST POWER STEERING AND BRAKING WAS HARD. LUCKILY I WAS ON A QUIET ROAD AND NOT ON A HIGHWAY, I COULDN'T COMPREHEND A SUDDEN ENGINE STALL LIKE THIS ON A BUSY INTERSTATE LOSING BOTH POWER BRAKES AND POWER STEERING. THE CAR HAD ABOUT 45,000 MILES. HYUNDAI SAID THE ENGINE IS TOTALLY FRIED AND THEY WILL REQUIRE A COMPLETE REBUILD WHICH COULD TAKE MONTHS. THE SERVICE ADVISOR SAID THIS IS A KNOWN ISSUE WITH THE 2013 SONATA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124232September 4, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TAIL LIGHTS AND BRAKE LIGHTS CONSTANTLY BURN OUT. THIS ISSUE HAS BEEN GOING ON FOR OVER 4 YEARS FOR ME AND ACCORDING TO COMPLAINTS ONLINE, IT'S BEEN AN ISSUE AS FAR BACK AS 2010 FOR SONATAS. THE BULBS ARE BURNING OUT TOO QUICKLY AND I AM AFRAID THAT IT MAY LEAD TO A FIRE. I SHOULD NOT HAVE TO CONTINUE BUYING REPLACEMENT BULBS OR PAYING FEES TO FIX THIS PROBLEM WHICH HYUNDAI IS RESPONSIBLE FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124022September 2, 2018
EXTERIOR LIGHTING
MY 2013 HYUNDAI SONATAS BRAKELIGHTS ARE CONSTANTLY OVERHEATING CAUSING MY BRAKE LIGHTS TO GO OUT OR ACTUALLY MELT THE WIRE HARNESS I'VE DONE MY RESEARCH AND THIS SEEMS TO BE A VERY COMMON ISSUE THAT NOTHING HAS BEEN DONE ABOUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123576August 30, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL, MY CAR WAS TOTALED OUT IN A CAR ACCIDENT ON JULY 24, 2018. AS THE RESULT OF THE PERSON IN FRONT OF ME WAS DRIVING AND HAD TO COME TO A COMPLETE STOP MULTIPLE TIMES ATTEMPTING TO FIND THE TURN SHE WAS LOOKING FOR. IT WAS A UNIT IN BETWEEN US ALLOWING ME TO MAKE A COMPLETE STOP WITHOUT HITTING HER. IN THE PROCESS OF ME HITTING BREAKS MY ENGINE REVED REALLY HIGH CAUSING MY CAR TO SPEED UP INSTEAD OF STOP. THE BACK TIRED WERE EVEN SPINNING WITH MY FOOT ON THE BREAKS. AS A RESULT MY CAR SLAMMED INTO HER REAR END WITHOUT ME HAVING ANY CONTROL PERIOD. THERE WAS NO DAMAGE TO HER VEHICLE OTHER THAN A SCRATCH FROM THE IMPACT OF MY CAR, HOWEVER MY CAR WAS TOTALED COMPLETELY OUT. I'M FAULTED FOR THE ACCIDENT BC I'M SUPPOSE TO HAVE CONTROL OVER MY OWN CAR. IN THIS CASE I DID NOT. I WAS TOLD BY MY INSURANCE COMPANY TO INVESTIGATE IF THERE WAS A RECALL ON MY CAR DEALING WITH THESE ISSUES CAUSING MY ACCIDENT, AND SURE ENOUGH THERE IS 2 RECALLS I WAS NEVER INFORMED ABOUT. THE ONLY ONE I KNEW ABOUT WAS THE SEATBELT AND I TOOK IT TO THE DEALSHIP FOR THAT AND IT STILL DIDN'T FIX THE PROBLEM. I NEED TO KNOW SINCE THESE RECALLS PLAY A PART IN MY ACCIDENT HOW I CAN BE COMPENSATED. IT CLEARLY WAS NOT MY FAULT THAT THE CAR HAD MANUFACTURE ISSUES I KNEW NOTHING ABOUT. IT'S HAD THIS ISSUE FOR SOME TIME NOW BUT I WAS TOLD IT'S BC IT'S A HYBRID ME KNOWING IT WAS SOMETHING NOT SAFE ABOUT IT. I WAS IN MOTION ON A CITY STREET GETTING READY TO GET IN THE LEFT LANE ONCE THE LADY TURNED TO TAKE MY SON TO SCHOOL. SHE ALMOST MISSED HER TURN AND HIT HER BRAKES. MY CAR DID NOT RESPOND TO ME HITTING MY BRAKES IT JUST KEPT GOING. #162
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11122857August 27, 2018
SUSPENSION
DRIVERS SIDE COIL SPRING BROKE FROM CORROSION. SEE PHOTO NOTICED AT 43,600 MILES, NOT SURE HOW LONG IT WAS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122669August 27, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOTH REAR BRAKE LIGHTS KEEP BLOWING BULBS THE HOUSING FOR THE BULB MELTED UNABLE TO CHANGE LIGHT BULBS FORCED TO REPLACE HOUSING AND WIRING I'VE SEEN THIS ON ALMOST EVERY SAME YEAR SONATA GLS AND OR TURBO NO MATTER HOW MANY TIMES WE REPLACE BULBS THEY BURN OUT AND I'M LEFT WITHOUT BRAKE LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122328August 25, 2018
STEERING
THE STEERING WHEEL HAS DEVELOPED EXTENSIVE PLAY AND HAS A "THUMP" NOISE THAT IS FELT WHEN THE CAR IS SITTING IDLE. DURING DRIVING THE COLUMN HAS PLAY THE IS MAKING THE VEHICLE HARD TO CONTROL, ALTHOUGH NOT TO A VERY LARGE EXTEND, IT WAS NOT THERE BEFORE. STEERING PLAY FORM CENTER IS ABOUT 3 INCHES WHEN BEFORE IT HAD NONE. DURING DRIVING ON A CITY ROAD THE STEERING IS A CHALLENGE TO MAINTAIN, BUMPS MAKE IT FEEL A IF THE COLUMN IS LOOSE THE CAR SWAYS IN LANE IF DRIVER IS NOT PAYING CLOSE ATTENTION. ITS BEEN CHECKED AND EVERYTHING SEEMS TO BE TIGHT, WHEELS AND AXLES SEEM OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121210August 21, 2018
STEERING
WHEN I AM PARKED WITH THE CAR ON OR STOPPED AT A RED LIGHT WHEN I TURN MY WHEEL QUICKLY LEFT TO RIGHT I HEAR A CLICKING NOISE. IT SEEMS TO BE COMING BETWEEN THE STEERING WHEEL AND STEERING COLUMN. WHEN THE CAR IS MOVING IT MAKES THAT NOISE WHEN TURNING AND GOING OVER ANY KIND OF BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120870August 19, 2018
VEHICLE SPEED CONTROL
CRUISE CONTROL WORKS ERRATICALLY. WILL TURN ON, BUT THE "SET" AND "CANCEL" BUTTONS OFTEN DO NOT RESPOND WHEN PRESSED. WHEN ATTEMPTING TO ENGAGE THE "SET" BUTTON, IT EITHER DOES NOT WORK, OR WILL ENGAGE BUT THE CAR WILL START ACCELERATING AND REQUIRES A TAP ON THE BRAKES TO DISENGAGE. WHEN THE SET BUTTON DOES ENGAGE PROPERLY, THE CANCEL BUTTON DOES NOT RESPOND WHEN PRESSED, AND BRAKES MUST BE APPLIED TO DISENGAGE THE CRUISE CONTROL. IN THE PAST, THIS ISSUE HAD OCCURRED SPORADICALLY. THE CRUISE CONTROL WOULD WORK FINE FOR A PERIOD OF TIME, BUT THEN THESE SET AND CANCEL FUNCTION ISSUES WOULD REAPPEAR. LATELY, HOWEVER, THE PROBLEM HAS BEEN PERSISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120663August 17, 2018
STEERING
TAKATA RECALL THERE IS A RATTLING INSIDE THE STEERING WHEEL THAT SHOULD NOT BE TAKEN PLACE I CALLED THE HYUNDAI DEALERSHIP HERE IN CLEVELAND OHIO. RICK CASE HYUNDAI LOCATED AT EAST 200TH STREET AND THEY SAID THERE WAS NO RECALL WHEN I CALL THEM. THEY TOLD ME I CAN PAY $250 TO HAVE IT REPAIRED. SO I REALLY NEED SOME HELP SO I CAN GET THIS REPAIRED WITHOUT HAVE TO PAY $250. MY VEHICLE WAS RUNNING VERY FINE UNTIL I WENT TO DRIVE HER ONE DAY AND RATTLING STARTED IN THE STEERING WHEEL FOR NO REASON. SINCE THEN IF I HIT ABOVE 60 IT STARTS SHAKING AND RATTLING FOR NO REASON. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120733August 17, 2018
STEERING
IT'S SOMETHING GOING WRONG WITH THE STEERING WHEEL COLUM WHEN I DRIVE IT'S MAKING A CLICKING SOUND AND THE STEERING WHEEL GETS LOOSE AND IT DOES THIS EVERY WHERE I DRIVE IT AND IT'S GETTING WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120748August 17, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE HAD MY CAR FOR A COUPLE YEARS. RANDOMLY, I GOT AN ALERT WHILE KEEPING REGULAR MAINTENACNCE ON MY CAR SAYING "CHECK BRAKES" AND "HYBRID SYSTEM WARNING". I BROUGHT IT TO THE DEALERSHIP AND THEY SAID THE "HECU, HYDRAULIC ELECTRONIC CONTROL UNIT (HECU)" IS FAULTY. THIS IS AN ISSUE WITH THE HYUNDAI GENESIS, BUT NOT AN ACTIVE RECALL ON THE 2013 SONATA HYBRID. HOWEVER, I BELIEVE MY MODEL OF CAR IS AFFECTED BY THIS ISSUE, AS WELL. THE DEALERSHIP SAID THEY COULD NOT DO ANYTHING FOR ME BECAUSE THERE IS NOT ACTIVE RECALL, SO I AM REACHING OUT TO YOU TO REPORT THIS. I HOPE AN INVESTIGATION CAN TAKE PLACE FOR THIS BECAUSE I KNOW I AM NOT THE ONLY ONE AFFECTED BY THIS ISSUE AT NO FAULT OF MY OWN. THANK YOU SO MUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120046August 15, 2018
EXTERIOR LIGHTING
MY BRAKE LIGHTS ARE CONSTANTLY GOING OUT. IT SEEMS LIKE MAYBE ITS THE HOUSING UNIT AND WIRES. SO FAR WE HAVE HAD TO REPLACE AT LEAST 15 BULBS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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