Hyundai Sonata Complaints (2013)

2,025 consumer complaints on file.

#11191966March 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT HE SMELLED A FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO WOLFCHASE HYUNDAI (7727 US-64, MEMPHIS, TN 38133, (901) 435-9400) AND THE ENGINE WAS REPLACED UNDER A WARRANTY. AFTER THE REPAIR, THE FUEL ODOR RETURNED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE); HOWEVER, THE DEALER IGNORED IT AND CHARGED THE CONTACT OVER $1,000 FOR THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED AGAIN AND THE FUEL ODOR REMAINED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192023March 27, 2019
EXTERIOR LIGHTING:TAIL LIGHTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING VARIOUS SPEEDS, THE TAIL LIGHTS FAILED TO OPERATE INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191288March 25, 2019
SERVICE BRAKES
WHILE THE CAR IS IN MOTION THE BRAKES COME ON. WHICH CAUSES THE CAR TO SLOW DOWN AS IF I'M PUSHING ON THE BRAKE. THE CAR STALLS FOR A FEW SECONDS THEN AS I PUSH THE GAS PETAL THE CAR WILL ZOOM OFF. ONCE THE CAR IS IN PARK AND THE ENGINE IF OFF. THE BRAKES ARE STILL ENGAGED CAUSING THE LIGHT TO REMAIN ON UNTIL I BLEED THE BRAKES DOWN . AFTER ABOUT AN HOUR THEY COME BACK ON AND I HAVE TO KEEP PUSING ON THE BREAK UNTIL THEY TURN OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191426March 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. KEFFER HYUNDAI (9010 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 247-5645) INDICATED THAT THE ENGINE ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING); HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS AT A REPAIR FACILITY AND THE CONTACT WAS WAITING FOR THE MANUFACTURER TO SEND AN ENGINEER TO FOLLOW-UP. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191111March 23, 2019
VEHICLE SPEED CONTROL
CRUISE CONTROL FUNCTIONS AND INDICATOR LIGHTS DO NOT WORK CONSISTENTLY. TRIED MANY TIMES AT HIGHWAY SPEEDS. FALSE INDICATIONS. TOOK TO DEALER FOR SERVICE AND THEY INDICATED THAT THEY COULD NOT FIX OR REPLICATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190882March 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
TAKATA RECALL -ALL OF THE EXTERIOR LIGHTS ON THE CAR WILL BLOW WITHIN A FEW WEEKS OF REPLACING. -THE BACK LIGHTS WILL MELT INTO THE BULB SOCKET AND REQUIRE THE ENTIRE UNIT TO BE REPLACED. -THE BRAKE LIGHTS ALL SHUT OFF, EVEN THOUGH THE BULBS ARE FINE. - CRUISE CONTROL WONT WORK (THIS CAME ON AT THE SAME TIME OF THE COMPUTER UPDATE ON ENGINE RECALL. -TRACTION CONTROL WARNING LIGHT CAME ON AFTER RECALL TO UPDATE COMPUTER ON ENGINE (FROM PREVIOUS ENGINE RECALL) -MY RADIO COMPLETELY STOPPED WORKING AFTER THE INITIAL RECALL FOR ENGINE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190958March 22, 2019
ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING AT NIGHT AND DEPRESSING THE BRAKE PEDAL, THE REAR BRAKE LIGHTS FAILED TO ILLUMINATE. THE CONTACT ALSO NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE REAR DRIVER'S SIDE BRAKE BOLT FELL OUT OFF THE SOCKET AND THE WIRE OF THE SOCKET WAS ON FIRE. THE CONTACT PUT OUT THE FIRE AND REMOVED THE LIGHT BULB TO PREVENT IT FROM BURSTING INTO FLAMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11190232March 20, 2019
ENGINE
RIGHT AFTER I STARTED MY VEHICLE THE ENGINE STARTING MAKING AN UNUSUAL SOUND THE OTHER DAY. THE NOISE GETS WORSE WHEN DRIVING. I WAS TOLD BY A MECHANIC THAT THE ENGINE HAS KNOCKING NOISE COMING FROM IT. I WAS TOLD IT PROBABLY NEEDS AND ENGINE. I TOOK IT TO THE DEALER AND WAS ADVISED THAT BECAUSE IT WAS A HYBRID GAS/ELECTRIC ENGINE IT WAS NOT COVERED BY THE RECALL. I HAVE SEEN SEVERAL HUNDRED PEOPLE MAKING THIS SAME COMPLAINT ABOUT THEIR HYBRIDS NOT JUST THE REGULAR 2.0 AND 2.4 GAS ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187262March 16, 2019
ELECTRICAL SYSTEM, STEERING
KNOCKING IN STEERING COLUMN, PLACING IN GEAR (PARK/REVERSE) AUTOMATIC LOCKS NOT ALWAYS WORKING AND BACK UP CAMERA BLUE AND GLITCHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186611March 13, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE ENGINE SEIZED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO BENTLEY HYUNDAI (3805 UNIVERSITY DR, HUNTSVILLE, AL 35816, (256) 713-0505). THE DEALER INDICATED THAT THEY SERVICED THE VEHICLE PER AN UNKNOWN RECALL CAMPAIGN; HOWEVER, THE CONTACT WAS UNCERTAIN IF THE PART REPLACED WAS A NEWLY DESIGNED OEM ENGINE ASSEMBLY. AFTER THE DEALER'S REPAIR, THE VEHICLE CONTINUED TO SLOWLY ACCELERATE. THE DEALER WAS UNABLE TO DETERMINE A PERMANENT REMEDY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186681March 13, 2019
ENGINE
HAD ENGINE REPLACED LESS THAN 60 DAYS AGO-EXPERIENCING INDICATIONS OF GAS PEDAL LOSING POWER. TOOK TO HYUNDAI IN HUNTSVILLE ALABAMA-SERVICE MAN CHRIS SAID HE COULD NOT FIND ANYTHING WRONG-SUGGEST FILTER SERVICE AND BRAKE LINE FLUSHING-SPENT OVER 220.00 FOR THE WRONG THINGS-SCARED TO DRIVE VEHICLE AFTER RECEIVING RECALL LETTERS IN MAIL TWO DAYS LATER-THIS IS A RECALL ON A NEW ENGINE???-LOSING POWER WHILE DRIVING WITH MY CHILDREN-I TOOK IT IN TO DEALER AND THEY TREATED MY SITUATION AS NOTHING. I AM DOCUMENTING EVERYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186140March 12, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT THE EXTERIOR BRAKE LIGHTS REMAINED ILLUMINATED. THE CONTACT HAD TO DISCONNECT THE BATTERY TO TURN OFF THE LIGHTS. ALSO, WHEN DEPRESSING THE BRAKE PEDAL, THE EXTERIOR BRAKE LIGHTS WOULD NOT ILLUMINATE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185718March 11, 2019
ENGINE
I WAS DRIVING DOWN THE ROAD MY CAR STALLED AND I PULLED OFF TO THE SIDE OF THE FREEWAY. I PUSHED MY PUSH TO START BUTTON AND NOTHING HAPPENED. I PUSHED IT AGAIN AND THE CAR STARTED RIGHT UP WITH NO WEIRD SOUNDS. THEN I PULLED BACK INTO THE FREEWAY AND GOT OFF AT THE NEXT EXIT TO CHECK THE OIL. I WASN'T DUE FOR AN OIL CHANGE FOR ANOTHER 500 MILES, THE OIL WAS LOW SO I ADDED A QUART THAT I BOUGHT FROM THE CHEVRON I PULLED INTO. I THEN GOT BACK ON THE FREEWAY BUT MY CAR WOULD NOT SHIFT, SO I CHANGED IT TO MANUAL MODE AND STARTED SHIFTING MYSELF AND IT GOT UP TO LIKE 60 MPH BUT THEN WOULDN'T ACCELERATE ANY MORE EVEN WITH MY FOOT ALL THE WAY DOWN. I CONTINUED FOR A SHORT PERIOD OF TIME UNTIL THE CAR STARTED TO SOUND LIKE IT WAS GOING OVER THOSE BUMPS IN THE ROAD THAT ARE MEANT TO KEEP YOU AWAKE. ONCE I PULLED OFF THE FREEWAY THE CAR BEGAN TO MAKE AN EXTREMELY LOUD KNOCKING SOUND. I PARKED IT OFF TO THE SIDE AND CALLED A MECHANIC OUT TO LOOK AT IT. HE FOUND METAL SHAVINGS IN THE OIL (AS SEEN IN THE PHOTOS ATTACHED) AND TOLD ME I NEEDED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185955March 11, 2019
EXTERIOR LIGHTING
REAR TAIL LIGHT OUT. UNABLE TO CHANGE BULB AS IT HAS MELTED TO ASSEMBLY APPARATUS. BULB APPEARS BLACK. RESEARCH ONLINE REVEALED A MULTITUDE OF OWNERS HAVING ELECTRICAL ISSUES RELATING TO TAIL LIGHTS; REQUIRES FREQUENT BULB REPLACEMENT. RISK OF BULB BURSTING/FIRE HAZARD IS PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185969March 11, 2019
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V934000 (ENGINE, FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PIAZZA HYUNDAI OF WEST CHESTER, 1360 WILMINGTON PIKE, WEST CHESTER, PA 19382, (610)-399-3100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185014March 8, 2019
UNKNOWN OR OTHER
I DROVE MY CAR TO WORK AND AFTER I PARKED, I WAS UNABLE TO REMOVE MY KEY FROM THE IGNITION.SINCE THE KEY WAS UNABLE TO BE REMOVED, THE CARE WAS ON ACC, WHICH MEANS, YOU WOULD NEED TO LEAVE YOUR CAR RUNNING, IF NOT YOUR BATTERY WOULD DRAIN/DIE. IT TOOK 20-30 MINUTES TO GET THE KEY OUT. IT BEGAN TO HAPPEN MORE FREQUENTLY AND AS I RESEARCHED I FOUND THAT THIS WAS A COMMON PROBLEM WITH HYUNDAI SONATA'S IN GENERAL. TO REMOVE THE KEY, A PERSON WOULD NEED TO PULL UP ON THE SHIFT LEVER, PUT SOMETHING IN THE SHIFT LOCK RELEASE (SUCH AS A PEN OR SMALL WRENCH) OR IF ALL ELSE FAILS DISCONNECT THE BATTERY. I WAS SENT BY THE DEALER TO A LOCKSMITH, BUT THEY SHARED IT WAS SOMETHING IN THE SHIFT LEVER ITSELF. I WAS RECOMMENDED TO PUT WD 40 IN THE IGNITION, BUT THAT DID NOT SOLVE THE ISSUE. I TOOK THE CAR TO THE DEALERSHIP WHERE, THEY NEED TO REPLACE THE SHIFT LEVER ASSEMBLY, TO WHICH I WAS TOLD IT WAS A COMMON PROBLEM AND THAT THEY HAD PERFORMED SEVERAL WITHIN THE LAST FEW WEEKS. AS OF NOW, MY CAR HAS BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185040March 8, 2019
STEERING
MY WHOLE POWER STEERING COLUMN GAVE OUT AS SOON AS I HIT 100,000. IT WAS KNOCKING AS I WAS DRIVING, ON ALL STREETS AND IT FELT LIKE MY STEERING WHEEL AND WHEELS WERE GOING TO FALL OFF. MY MECHANIC SAID THE DEALERSHIP TOLD HIM THEY KEEP 22 IN STOCK AT ALL TIMES, BECAUSE THEY ALWAYS GIVE OUT.. THAT'S A SAFETY ISSUE. WE ARE STILL TRYING TO GET IT FIXED, NOT UNDER WARRANTY, NOT EVEN EXTENDED WARRANTY AND THE CAR IS NOT SAFE TO DRIVE. THIS SHOULD BE A RECALL. I'M A REALTOR AND WITHOUT A CAR. I'M FRUSTRATED AS I'VE ONLY HAD IT A YEAR AND TO TRADE IT IN I'D TAKE A $3,000 LOSS. I DON'T EVEN KNOW HOW MUCH TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185447March 8, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FOR YEARS NOW, I HAVE HAD TO REPLACE MULTIPLE BRAKE LIGHTS DAY AFTER DAY. I'VE GOTTEN TICKETS FROM THIS. I HAVE PICTURES OF BURNT PLASTIC MELTING (FIRE HAZARD!) WHY IS THIS NOT BEING ADDRESSED AS I JUST READ OVER 50 OF THE SAME COMMENT?! THEN RECENTLY, I REPLACED THE ENTIRE TAIL LIGHT ASSEMBLY ON BOTH SIDES. A FEW DAYS AGO, MY BRAKES WILL NOT TURN OFF! I AM DRIVING AND MY BRAKE LIGHTS STAY ON ALL THE TIME! AGAIN, SAFETY ISSUE! I HAVE YOUNG KIDS AND ONE CAR! I JUST LEFT DEALERSHIP SHOWING THEM PROBLEM AND GET THE CAR BACK WITH THE BRAKE LIGHTS STILL ON!! $300 LATER AND MY PROBLEM ISN'T FIXED!! IT WASN'T EVEN TOUCHED! I KEEP READING THE SAME PROBLEMS OVER AND OVER AND NOTHING IS ADDRESSED!! I HAVE SPENT MORE MONEY ON REPAIRS VS WHAT I ACTUALLY PAID FOR THE CAR (NOT TO MENTION I'VE BOUGHT IT BRAND NEW IN 2013. IN 2016 I NEEDED A NEW ENGINE! PLEASE MAKE THE LIGHTS AND ELECTRICAL WIRING A RECALL!! WE NEED HELP THIS CRAP IS EXPENSIVE! I REGRET BUYING THIS VEHICLE SO MUCH!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185450March 8, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE BULBS ON MY VEHICLE AS WELL AS SEVERAL OTHERS SONATA'S OF THE SAME MODEL ARE HAVING ELECTRICAL FAILURE WHEN THE LIGHTS ARE SWITCHED FROM OFF TO ON WHILE DRIVING . THIS CAUSES THE CAR TO DECELERATE . I'VE ALSO NOTICED ELECTRICAL ISSUES WITH BULBS FOR THE BRAKE LIGHTS AND HEADLIGHTS AT VARIOUS SPEEDS AS WELL. FOR EXAMPLE , WHEN IT BEGINS TO RAIN IF YOU TURN ON THE LIGHTS IN COMPLIANCE WITH THE STATE LAW, THE CAR LOSES POWER AND DECELERATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184917March 7, 2019
ELECTRICAL SYSTEM
HAVE HAD TO REPLACE HEADLIGHTS SEVERAL TIMES AS WELL AS BRAKE LIGHTS. ON AVERAGE, 2 OR 3 TIMES A YEAR FOR EACH. I HAD TO REPLACE THE ENTIRE REAR LIGHT ASSEMBLY BECAUSE BRAKE LIGHT BULB ACTUALLY MELTED THE CASING AROUND IT AND WARPED IT SO COULDN'T JUST REPLACE THE BULB ANY LONGER. MECHANIC TOLD ME THAT THE SAME THING WAS STARTING TO HAPPEN ON THE DRIVER SIDE LIGHT ASSEMBLY AROUND A MARKER LIGHT AS WELL AND WILL NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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