Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11622660October 30, 2024
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated while driving at an undisclosed speed, there was a loud knocking sound coming from the engine with the check engine warning light illuminated. The contact stated that the vehicle lost motive power. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 15V568000 (ENGINE) because the maintenance records were not provided and the dealer deemed that the vehicle was poorly maintained. The approximate failure mileage was 280,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622396October 29, 2024
ENGINE, SERVICE BRAKES, UNKNOWN OR OTHER
Leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617412October 1, 2024
AIR BAGS, ENGINE, UNKNOWN OR OTHER
Car is overheating. Took it to a mechanic They replaced the thermostat but car is still overheating, jerking and so much more. The mechanic wants to charge more to fix it. I got a second opinion from another mechanic and after he reviewed the paperwork from the first mechanic. He searched my vin number and told me to contact this number because my vehicle is on a recall list. So I need someone to contact me about where and how we can get my vehicle fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616370September 25, 2024
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle was experiencing excessive oil consumption. Additionally, the contact stated while driving at various speeds, there was an abnormal sound coming from the engine. The contact stated while driving 40 MPH, the vehicle stalled inadvertently. There was no warning light illuminated. The contact was able to pull onto the median. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The dealer informed the contact that the repair was not covered under warranty because the oil change service records were not available. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616496September 25, 2024
ENGINE, SEAT BELTS, AIR BAGS
The contact owns a 2011 Hyundai Sonata. The contact stated while driving 20 MPH, several unknown warning lights were illuminated. The contact stated while attempting to make a right turn, the steering wheel seized, and the electrical system became inoperable. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 20V746000 (Engine) nor 18V137000 (Seat Belts, Air Bags). The manufacturer was notified of the failure. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615317September 19, 2024
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
Car spontaneously caught fire while turned on. First smoke started coming from under the hood. Within three - five minutes, the car erupted in flames followed by a minor explosion that burned more than half of the car causing a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11613993September 11, 2024
ENGINE
Oil keeps drying out and keep smelling antifreeze
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610520August 23, 2024
STEERING
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that upon starting or reversing, the steering wheel seized. There were no warning lights illuminated. The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer informed the contact that there was no warranty coverage on the vehicle for the failure. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607464August 9, 2024
AIR BAGS
Dashboard cracked passenger seat around airbag word. Before weather got very hot outside was sitting in parking lot engine off, heard a loud noise and was not able to locate anything wrong. Thought it was the windshield that has a small crack in it. Noticed nothing. Several days later saw large lines through windshield around airbag. Looked inside car to see better. Several weeks later saw smaller crack on driver side dash nearest to door area. Did have oil changed on car on 4-19-24. This happened weeks later (the cracks). Did notify repair shop (auto dealer Priority) of issue. Next appt was 5-18-24 for new tires to be put on car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605565July 31, 2024
ENGINE, UNKNOWN OR OTHER
On July 19 I started my car and there was a loud knocking noise coming from underneath my hood when I lifted the hood the knocking sound was coming from my engine I’ve had this car for 3 years never had any problems or issues at all with my car not sure what’s going on or if there are any recalls on parts for my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604156July 23, 2024
ELECTRICAL SYSTEM
On [XXX], I smelled a chemical burning smell. We searched the house for about 5 minutes and finally went to the garage. As my husband opened the garage door he said the car is on fire. I looked and smoke was pouring out of the inside. He ran, opened the door and flames came bursting out. He immediately took off to get the fire extinquisher from the kitchen and I called 911. The fire department came and put the flames out. Upon inspection, the dashboard had a fire and the extreme heat had melted the entire dash. The fire chief and my husband were trying to figure out what had happened. The car was not running at the time. A little earlier, my husband had an air compressor plugged into the cigarette lighter. When he finished filling a tire, he unplugged the compressor, put the compressor in the car on the floor and turned the car off. Then later, as I described there was a fire. My husband and the fire chief inspected the engine which had no damage. The were specifically looking for the fuses. All fuses were in tact. In researching I discovered the the Hyundai Sonata had issues and new about the problems. We purchased the car in March and were not aware of any recalls, nor were the previous owners. I have spent the last 6 weeks in communication with Hyundai who led me on a wild goose chase and has refused to take responsibility for the fire. The are trying to blame in on the compressor which was not even plugged in. I was made aware of several class action law suits, but have not been able to find any information. I have kept all communication with Hyundai and have requested the recorded phone conversations also. The car is still in my driveway. Obviously all the electrical is destroyed and not fixable. I was trying to avoid lawyers and just get Hyundai to own up to the problem and take responsibility to pay what I paid for the car. I can get copies of all email communication. I attached the final email received yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11602706July 16, 2024
STEERING
My car when turned off locks but when turned back on will stay locked. Normally you can turn the car on and off a couple times and it will unlock itself but for the past couple months it is now impossible and is so unsafe to drive. I saw in 2009/2010 there was a recall for this with Hyundai and I’m pretty sure my car is now affected with the same thing but 2011 Hyundai sonata.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602270July 15, 2024
POWER TRAIN
The gear shift on its own jumps from automatic to manual mode
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594666June 16, 2024
ENGINE
The car has throw a rod in the engine. The safety of my dog and I was okay. And the safety of other drivers were good also. Yes it was inspected and there were no lights on when the car went down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592523June 4, 2024
TIRES:TREAD/BELT, TIRES
P205 65 R16 Blizzak tires were purchased in December 2023, online and I had them installed same week. I spoke to the employee who stated as long as I rotated the tires at 5,000 miles, I can drive them all year. I went to Discount tires on Saturday to have my tires checked since I was sliding in the rain. The employee told me my front tires were at a 1 and 2, while the back tires are at 9 and 10. She told me to talk to the front desk about the tires. I went in and asked about the warranty I had purchased. The employee told me it does not apply and that I would need to replace the tires. I explained to him that the car doesn't even have 5,000 miles on it since the purchase of the tires and how did the front wear so quickly? I only started using the car more in March. He also told me it could be the alignment. I had that fixed 2 years ago and the car doesnt pull left or right. He stated that the tires will bald if being driven in over 40 degree temps. I have in the past used winter tires all year and never experienced this. These tires never made it to 5,000 miles. They should not be worn so badly in the front, that this had now cause my back breaks to grind. Not only do I have to buy 4 new tires, since I can't keep the back on there, but I have to eventually get new back brakes, that aren't even 2 years old. These tires should not be on anyone's cars if they wear this quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11591391May 29, 2024
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and while attempting to turn, the vehicle hesitated. The vehicle was restarted but made the abnormal sound and stalled. The contact smelled smoke upon veering to the shoulder of the roadway. The contact exited the vehicle and discovered a liquid substance coming from the under carriage. The vehicle was towed to an independent mechanic and the contact was informed that the engine was cracked, and the contact was informed to take the vehicle to the dealer for service. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589514May 19, 2024
UNKNOWN OR OTHER
My vehicle dash board has started cracking in several locations. Causing a risk to my safety, having the potential of breaking up in the event of a crash casing the dash board to break up and shatter that would cause injury to my passenger and myself. I have seen on the internet where Hyundai has a recall on this, but I was not contracted about this and wound like this matter review please thanks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588450May 13, 2024
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
Driving from home to a shopping center, approximately 25 miles, I did not observe any unusual noises nor smoke nor dashboard warning lights. Once I parked and shut off the engine in the shopping center parking lot, I observed a small amount of thick, white smoke coming from the hood on the front passenger side of my car, and then the smoke abruptly stopped. I was concerned enough that I decided I should probably move my car to a parking space a bit further away from the store I planned to go into in order to be further away from other vehicles. I started the engine again, and once again, no smoke nor unusual noises nor warning lights. I drove around to the next parking aisle and parked in a different parking space. Once I turned off the engine again, the smoke then immediately started from the right side of the hood again and quickly smoke started coming from the left side of the hood. I was quickly trying to grab my things to get out of the car as I saw the paint starting to peel off of the hood of my car. I was barely able to get out of my car as fire flames and very thick white smoke were then emerging from the hood. A person in the parking lot called 911 for me, and the local fire department arrived and put the fire out that destroyed my car. I am in the process of securing the Fire Marshall's lengthy report. At the present time, my vehicle is at our home where we paid to have it towed.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11588323May 12, 2024
AIR BAGS
I started my car and my steering wheel airbag deployed within a few seconds and injured me. Reason for deployment unknown
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11588051May 10, 2024
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Hyundai Sonata. The contact stated that while her daughter was driving at approximately 80 MPH, the brake pedal was depressed but was stiff and difficult to depress. The contact stated that her daughter accelerated to steer the vehicle away from slower traffic. The contact stated that her daughter depressed the accelerator pedal however, the vehicle failed to respond and started losing motive power. The contact stated that her daughter was able to steer the vehicle to the side of the road and stop the vehicle. The contact stated that the check engine check brake and several other unknown warning lights were illuminated. The contact had the vehicle towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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